Typeform Features

Typeform

Make data collection an experience with custom forms

4.65/5 (458 reviews)

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API
Access Controls/Permissions
Activity Dashboard
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Archiving & Retention
Benchmarking
CRM
Collaboration Tools
Commenting/Notes
Conditional Logic
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Questions
Customizable Reports
Customizable Templates
Data Analysis Tools
Data Extraction
Data Import/Export
Drag & Drop
Electronic Payments
Email Distribution
Email Management
Email Marketing
Engagement Tracking
Feedback Management
Forms Creation & Design
Gamification
Live Results Tracking
Mobile Survey
Multi-Channel Distribution
Multi-Language
Multiple Question Types
Offline Response Collection
Online Polling
Process/Workflow Automation
Projections
Pulse Surveys
Question Branching
Question Library
Question Piping
Randomization
Real Time Analytics
Real Time Data
Registration Management
Reminders
Reporting & Statistics
Reporting/Analytics
SSL Security
Search/Filter
Skip Logic
Social Media Integration
Summary Reports
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Survey Builder
Survey/Poll Management
Surveys & Feedback
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URL Customization
User Management
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360 Degree Feedback
API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Archiving & Retention
Benchmarking
CRM
Collaboration Tools
Commenting/Notes
Conditional Logic
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Questions
Customizable Reports
Customizable Templates
Data Analysis Tools
Data Extraction
Data Import/Export
Drag & Drop
Electronic Payments
Email Distribution
Email Management
Email Marketing
Engagement Tracking
Feedback Management
Forms Creation & Design
Gamification
Live Results Tracking
Mobile Survey
Multi-Channel Distribution
Multi-Language
Multiple Question Types
Offline Response Collection
Online Polling
Process/Workflow Automation
Projections
Pulse Surveys
Question Branching
Question Library
Question Piping
Randomization
Real Time Analytics
Real Time Data
Registration Management
Reminders
Reporting & Statistics
Reporting/Analytics
SSL Security
Search/Filter
Skip Logic
Social Media Integration
Summary Reports
Support Audio/Images/Video
Survey Builder
Survey/Poll Management
Surveys & Feedback
Template Management
Third Party Integrations
URL Customization
User Management
Video Support
Visual Analytics
Web Forms
Visit WebsiteCompare App
360 Degree Feedback
API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Archiving & Retention
Benchmarking
CRM
Collaboration Tools
Commenting/Notes
Conditional Logic
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Questions
Customizable Reports
Customizable Templates
Data Analysis Tools
Data Extraction
Data Import/Export
Drag & Drop
Electronic Payments
Email Distribution
Email Management
Email Marketing
Engagement Tracking
Feedback Management
Forms Creation & Design
Gamification
Live Results Tracking
Mobile Survey
Multi-Channel Distribution
Multi-Language
Multiple Question Types
Offline Response Collection
Online Polling
Process/Workflow Automation
Projections
Pulse Surveys
Question Branching
Question Library
Question Piping
Randomization
Real Time Analytics
Real Time Data
Registration Management
Reminders
Reporting & Statistics
Reporting/Analytics
SSL Security
Search/Filter
Skip Logic
Social Media Integration
Summary Reports
Support Audio/Images/Video
Survey Builder
Survey/Poll Management
Surveys & Feedback
Template Management
Third Party Integrations
URL Customization
User Management
Video Support
Visual Analytics
Web Forms
Visit WebsiteCompare App

Typeform Feature Reviews

25 reviewers had the following to say about Typeform's features:

Diego M.

You don't need any other tool

2021-08-10

Pros

It's customizable survey templates are really good if you are planning on doing a market research or customer satisfaction poll

Cons

It could be nice to see 3rd party integrations with email marketing tools and ecommerce solutions

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Great mobile-optimised forms

2018-04-22

Pros

Thanks to the Zapier integration, very easy to auto-populate submissions into Google Sheets or other third party applications.

Cons

It's almost always easiest to export the responses in order to review (rather than reviewing within the Typeform site).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Daniel F.

A welcome fresh approach to online form usability

2017-12-22

Excellent user interface for online and mobile friendly forms which is proven to increase survey and sales engagement due to being a good user experience.

Pros

There are excellent features to survey people in a more innovative and direct questioning way rather than monotonous and monolithic forms.

Cons

The reporting features could be better for the price and are a bit too dependent on exporting as a spreadsheet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 201-500 employees)

The best replacement for Google forms out there

2018-04-02

A better format to present forms on, it's more clean and organized than Gdocs, I specially like the responses view, it is more organized than a spreadsheet.

Pros

Having an organized report of the answers of any form is the best thing about Typeform, having email notifications and being able to integrate alerts easily on Slack.

Cons

You have to use Zapier in order to export the data to places like Slack.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Mike A.

Beats Our Paid Church Option

2019-01-03

As I said: Its value far exceeds its $0 price point (I do not use the paid model as the data I collect fits comfortably into the 100/month category).

Pros

Customizable templates, reports, optional notifications, easily shared.

Cons

I have to be sitting at my computer to view submissions if I do not turn on notifications that push to my email (something I do not leverage as my inbox is cluttered enough as it is).

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Petr S.

Well designed lightweight mobile survey tool

2018-11-27

Our agency uses Typerform for many purposes including quantitative surveys, research participant screening and recruitment, workshop feedback and public workshop registration.

Pros

It is easy to create surveys and you instantly know how they will look like.

Cons

There aren't many advanced survey features and thus Typeform isn't that great if you intend to do heavy-duty sociological surveys.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Dan W.

Beautiful alternative to the norm

2017-07-17

Pros

Love the easy to use templates, the advanced survey logic, and the easy of use (especially the mobile-friendly!)

Cons

The reporting feature is a bit lacking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kenil V.

Awesome tool for creating emersive form

2021-08-06

UI is good and it is easy to create form and handle the form data.

Pros

We can share the link for filling up the form It has a great user experience while filling the form. UI is great for the user.

Cons

More templates for different surveys and quizzes.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(Internet company, 11-50 employees)

Really great UI!

2018-06-13

Pros

The UI is outstanding and made all other form tools look very old.

Cons

Integrations and the API can be improved too

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jay T.

Easy to make creative form online

2021-06-15

You can start with Typeform for creating effective survey forms.

Pros

We can do file transfer very easily through Typeform. We get data in an organized way from Typeform.

Cons

API integration is not there in Typeform which is required.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Sujee K.

Typeform Review

2019-01-25

Very user friendly, free service is sufficient for most use practices and customer support is great.

Pros

You can even pull up statistics and analytics on how your specific form is doing!

Cons

I would like it if there was a way to just use the user's company URL address rather than having each contact form show up as a typeform URL.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Enrique García

Free plan is awesome!

2014-03-17

For example, whereas the end screen of forms made in SM is a hard selling page for them (this annoyed me a lot), in Typeform they're fully customizable (colors, text, images, social icons... and even a CTA button whose text and hyperlink you can edit).

Pros

Design & branding flexibility, mobile experience, free plan is unlimited

Cons

Multiple choice questions options - you can set "choose as many as you want" or just "choose just one option" but you can't set "choose X options". They'll fix this soon though (the founder himself answered to my support ticket, how awesome is that?)

Source: GetApp
Helpful?   Yes   No

Response from Typeform.com


It's awesome to know you're loving Typeform, Enrique! :)
We expect to address that in the coming weeks, stay tuned...

Read more
Thomas D.

Verified Reviewer

Downloading files is a nightmare

2016-04-06

I used to host/maintain php forms on my server but I needed something that offered a better user experience and had an API. I gave typeform a try.

Pros

The API is solid and can be leveraged through Zapier.

Cons

File management is a big issue.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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Anonymous
(Computer Software company, 1-10 employees)

Your Surveys are covered

2019-09-11

Overall I will recommend this application for your surveys. You will love it.

Pros

Easy to use Integrates well with other third parties application Surveys can be customized beautifully which makes it attractive to people filling it.

Cons

It's a lovely application, but the pricing can be adjusted significantly. A lot of functionalities are not available without high pay.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Vinicius A.

The ultimate form experience

2019-10-23

Much better than other options on the market, this is what happens when the product is unique to a function. It is a much-needed tool for communication professionals who need to communicate, disclose, or collect information.

Pros

It is really mobile first, totally focused in the users who will fill the forms.

Cons

It does not favor an image search, has no customizable display options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Josh L.

Best survey software out there

2019-10-11

Overall I use typeform when our surveys absolutely have to look great and client facing.

Pros

Typeform is an extremely easy to use survey software that creates an amazing looking clean finished product.

Cons

There isn't a great downloadable report template that you can get.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Services company, 1-10 employees)

Best low code forms we could find

2021-07-23

Easy to set up, allowed us to have a professional forms on the frontend without having to write custom code

Pros

Has the APIs we need to tie them into our Zoho Creator stack.

Cons

The reporting on results isn't very intuitive, has a decent search function though and ultimately serves it's purpose.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(E-Learning company, 1-10 employees)

Can Anything Really Be Better Than Google? Typeform did it!

2019-12-07

In the end, all of the options and customizations Typeform offers makes it my go-to platform for creating surveys, sign-ups, requests etc.

Pros

I love that you can quickly and easily design any kind of form needed for your project or request system!

Cons

Because it is so heavily customizable, I struggle to put together nice looking templates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Elena K.

Great user experience for your customers and high-level support for you as a Typeform client

2017-10-11

Typeform provides the best customer support ever.

Pros

Self-notifications. Custom respond notification.

Cons

Restricted design settings It's impossible to inject other conversion code, Typeform allows only Google Analytics to track visitors

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Sean P.

By far the best interactive lead-quiz software out there!

2018-06-26

It helps me to sort and manage customer data better and it helps customers to be more forthcoming with their questions and information.

Pros

I LOVE the logic jumps and how everything is laid out to make the process of creating a lead quiz or survey very straight-forward.

Cons

I don't like that I have to get the most expensive version to remove the typeform branding. That stinks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
René H.

Robust online form builder solution, room for further improvement

2018-01-10

Flexible and easy to use way to collect data to understand the needs and concern of our customers better.

Pros

I recommend to use it for collecting quick feedbacks with manageable data to collect.

Cons

For me, typeform provides too much playful details and they stick on the "skip from one entry to the next" approach. That means you fill out one question and you have to click to skip to the next question. In my opinion, this is not always the best way to provide online forms to your folks. You have to click 10 times to fill out your name and your address, hmm.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Rafael R.

Best UI on a survey app

2021-05-08

I've used TypeForm to set up surveys even on iPad totems, and it always served well.

Pros

The UI for the user has being beautiful and functional for many years, question by question asking is excellent.

Cons

Reports could be better, based in metrics that are market standards, but the UI/UX and easy setup overcomes it.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Consumer Services company, 11-50 employees)

Typeform gives you the ability to understand your customers needs, quickly.

2018-12-12

Enjoyable, pleasant and insightful!

Pros

Want to setup a cancelation survey? Typeforms got you!

Cons

The interface does leave something to be desired, it is setup kind of strange in my opinion and the UI needs a make over.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dave O.

Verified Reviewer

Beautiful surveys. Platform not reliable enough yet

2016-11-23

We transfer survey data to our systems via Typeform's API.

Pros

Survey looks and works great across all hardware/browsers.

Cons

Service not reliable enough (if your brand depends on it).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Typeform

If you want a great looking survey, I thoroughly recommend Typeform.

Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 10001+ employees)

Best Survey Tool Out There

2020-11-06

I really like Typeform for my survey needs.

Pros

- Very easy to integrate If-Then logic into your surveys - Clean UI - Has the highest response rate compared to peers

Cons

- It is a 3rd party product so it does not integrate as well as Microsoft forms - It might be a little too simple for some inexperienced survey takers

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more