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Typeform Logo
Typeform
4.7
(580)

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Make data collection an experience with custom forms

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(68)

Typeform Features

Features Summary

Functionality

4.4

/5

580

Total features

54

14 categories

Typeform features

360 Degree Feedback
API
Access Controls/Permissions
Alerts/Notifications
Archiving & Retention
Collaboration Tools
Community Management
Conditional Logic

Common features of Employee Engagement software

360 Degree Feedback
API
Action Management
Activity Dashboard
Activity Tracking
Alerts/Notifications
Benchmarking
Chat/Messaging

Price starts from

29

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.4

/5

580

Price starts from

29

Per month

visit website

Total Features

54

Unique features

  • Data Extraction

  • Data Capture and Transfer

  • Pulse Surveys

  • Test/Quiz Creation

Functionality

4.5

/5

9.4K

Price starts from

25

/user

Per month

visit website

Total Features

54

Features in Common

32

Unique features

  • Reminders

  • Search/Filter

  • Benchmarking

  • URL Customization

Functionality

4.2

/5

5.9K

Price starts from

0

/user

Per month

visit website

Total Features

205

Features in Common

26

Unique features

  • Lead Management

  • Product Catalog

  • Sales Approval

  • Chat/Messaging

Common Typeform comparisons

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Typeform is top tier!

Reviewed 19 days ago

Typeform allows me to create forms that help engage and support my old and new customers that are looking to get more information or inquire about doing business. Overall, the experience has been great and I look forward to continue utilizing this great software to stand out from my competition and create a unique customer experience.

Pros

What I like most about this software is its intuitive ease of use and customizability. Typeform allows you to create stunning forms that engage your audience all while collecting important data to improve service.

Cons

Typeform does not have many cons, my least favorite feature is that ultimate features are unlocked with a higher paying plan, but that's not that bad.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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The Squarespace of Form Builders

Reviewed 2 months ago

Typeform reminds me of Squarespace in many ways. It's easy to use, very hard to make an ugly design and the UX/UI feels very high-quality. However, just like Squarespace, it comes with many limitations because of how beginner-friendly and basic it is. As a designer, this can be frustrating when you want to add anything fancy-schmancy. Typeform is best for when you don't need to make complex conditional steps, and for one person to handle form management. I think it's pretty expensive for the value, but it is a simple tool to add more quality to your business and make it stand out. I only use Typeform when it makes sense to ask questions in an interview like way. Other than that, I wouldn't recommend it for lengthy forms, needing multiple text fields, and ordering.

Pros

I enjoy how easy it is to make pretty forms that are fun for users to fill out. You can edit any field, and boom, instant perfect UI. Forms feel very high-quality because of the minimalistic design and animations. I also have noticed a difference in responses since switching from Google Forms. Users feel more open about their experiences with products/services and give genuine feedback. Having the lengthy but nice-looking UI weeds out less interested users and brings in more engaged and like-minded users. Typeform has many integrations, but my favorite one is seamlessly changing all of my Google Forms into Typeforms. When I was rebranding a website, this integration helped a lot so I didn't have to do any extra work other than put in the custom branding.

Cons

One of the downsides is the high cost. The paid plans seem pretty high for something that has limiting/basic functionality. For example, removing Typeforms branding requires the middle tier, which (at this time ) is $50/month. If that's the only thing you want to remove, I think it would make sense to sell this as an addon or one-time payment. Typeform has one universal style in its forms, so it may not be for you if you want more customization. For example, sometimes it would make sense to put two text fields in one question but you can only have one text input at a time. Unfortunately, you can't add any sort of custom CSS or custom coding.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Aesthetically Top-Tier & Newly Added Features Make Typeform A Must

Reviewed 2 months ago
Pros

I have utilized simplistic, data-bound, boring survey and data capture tools for years - probably 10+. Typeform comes with the twist of doing all the above but in an aesthetically pleasing way, which I LOVE. My customers and audience members do too. I think because of the beautifully laid out, customizable pages, the Q&A's seem less marketing based and more true, authentic, customer satisfaction focused.

Cons

The only con I could think of off the top of my head was the lack of integration into HubSpot... however, I believe this recently became a thing! So, if so, that is something to consider when choosing between Typeform and perhaps another competitor.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Someone here who never used Typeform?

Reviewed 2 months ago
Pros

We used to work on another software but this one was the easiest one to use and to set-up from my point of view. Very easy to build forms and actually use them in all kind of situations both externally and internally. Collecting data made easy.

Cons

It takes time to choose templates etc that really looks like “you”. It is a real job indeed. Still, the software is great.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best UX/UI for getting people to answer surveys

Reviewed 25 days ago

Nice experience overall, have tried a lot of survey tools, but Typeform has the best features and experiences of all, with nice integrations and automation capabilities.

Pros

The most important feature of Typeform is that everything has a great user experience from end-to-end, so it's a pleasure to create the forms and also is a great experience for the users

Cons

The free tier of Typeform is pretty generous, but the real power of the tool is in the paid plans; but for a regular user, it may be pricey, it's worth it, but not for anyone or small entrepreneurs

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Typeform has one of the most natural UI to design human centered forms and survey.

Reviewed 5 months ago

I have an extensive experience with software from the times of start-up to today. I would like to mention a specific case where we used software for an academic extensive survey. During the days of the Pandemic, Typeform supported the community extensively by providing pro accounts to the researchers specific to COVID-19. With the help of Typeform we have collected 11k of feedback from academics about their perceptions on how COVID changed their teaching in higher education. Thanks to the Typeform we collected a massive data that is used extensively for academic articles in Turkey.

Pros

As the title suggests, Typeform is for people who would like to ask opinions with style, rather than outdated web alternatives with boring designs. In social research, the first step to impress someone is to show them that the form or survey is specifically tailored to the user experience. With Typeform you can create this feeling from the introduction to the end of the survey. UI is very friendly and compatible with almost any device capable of web browsing. It is one of the true-responsive web applications out there. Not just user experience, but designing forms is also a breeze which provides new learners easy to control. Also for experienced form designing, logic system provides all the essential tools that one can possibly need.

Cons

Apart from the all responsive nature of user interface. Designing and editing form is currently for desktop browsers. Ablility to transform surveys into exams or quizez with audit support may extend the functionality further.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Typeform

Reviewed 5 months ago

Typeforms are awesome! It's been really easy to use from the start and is extremely reliable when it comes to third-party integrations working smoothly without regular errors. It's easy to collaborate and manage with fellow team members and as a team, we love it. It has its shortcomings but with a few improvisations of extra fields and third-party integrations here and there, you can get the best out of Typeforms.

Pros

What I like most is the opportunity to extremely personalize forms. You can do this with the data the user has just filled in or with data you have coming with from third-party apps, in my case Airtable. This gives you an opportunity to connect better with your lead and get a higher form completion rate.

Cons

Typeform needs to expand its integration with Airtable. You can create forms within Typeforms from tables on AIrtable but it has shortcomings for me. I have my data stored in Airtable but it's not possible to bring all multi-select field types or linked records when creating a form. I can easily export the responses to Airtable and add missing records later, manually, but It would be much better if I could have all fields on the form as it is on Airtbale with linked records. Also, it's sustainable to keep doing this manually if you collect a lot of data.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great product, but focused more on aesthetic than functionality.

Reviewed a year ago

Overall, I'm generally satisfied, but there's room to improve on the functional end. Their #1 differentiator is this conversational, one-question-at-a-time concept, but it is not always the right approach, and they should allow a mix of approaches.

Pros

Typeform has a very nice feel. The experience for the end user is very clean and has a nice aesthetic. If you're trying to look modern and want to have a nice look and feel, Typeform is a big step up from Google forms. Also, if you are creating a survey or form for OTHERS to use, it is great.

Cons

There are some usability deficiencies that were frustrating. For instance, if I want to ask you to stack rank 5 options, I have to create 5 questions, and then present the previous answers, for each one. It's a hack that works, but it's not very smooth and it's a LOT of work for the admin. Also, the surveys ONLY work for external users. For instance, I cannot use it with a mix of direct and indirect...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Typeform's user friendly survey UI can also be limiting at times

Reviewed 2 years ago

I still use Typeform on a regular basis but it's ideal for short surveys. If you need to create longer, more complicated surveys, it's one question at a time UI can be limiting.

Pros

Typeform's one question at a time UI probably feels the most friendly to survey takers. It breaks up the survey into easy steps so people don't feel overwhelmed seeing all of the questions at once. Their survey builder is fairly intuitive to use once you figure out all of the options that are there (some can be hard to find). It also has a very helpful integration with Google Sheets so you can see all of the replies there updated automatically. Typeform's logic jump feature (ability to take a respondent to another question based on how they answered one of the previous ones) is helpful as well.

Cons

Typeform's one question at a time UI can also be limiting because sometimes, it makes more sense to ask a few questions together on one screen. For example, you may want to ask for someone's First name and Last name as separate questions, but Typeform would only show each question by themselves, on separate screens. Beyond the landing page if you choose to have one, there's no easy way to add your...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Forms That Feel Great

Reviewed 3 years ago

In my online marketing business, we use forms a lot. We sign-up customers, get logo requests, receive feedback, and more. And being a marketing business, we try our best to make the customer's experience working with us as easy and genial as possible. Forms often break that experience, but Typeform provided an excellent solution. This is one of those try it and you'll see type products. The form builder is simple, the form logic is robust and also very easy to implement, and their export options to gsuite integrates with our businesses flawlessly. And by the numbers, we converted more customers to clients at form-time.

Pros

Very few businesses don't require some sort of form, and yet when you ask a customer to "please fill out this form," they clam up, feel annoyed, and sometimes think of bureaucracy. In my business, we try to avoid forms wherever possible, but it's inevitable. Typeform elegantly solved this problem (my favorite thing about their product) by making forms an experience, and providing us a way to build forms that our customers don't mind completing. The form interface focuses on one question at once, then smoothly flows to the next, giving our customers a sense of completion, and-dare I say it-fun. Typeform also lets us customize forms with graphics/images to make them more gorgeous rather than a bland white or grey background.

Cons

Sharing Typeforms is similar to other form products: embed in websites, share via email, send a link. We use those often and we're accustomed to it. However, we'd love to see more integrations with popular online web-builders like Wix, Weebly, and Squarespace. Often, these web builders interferes with or doesn't correctly present the embed code we get from Typeform. Additionally, it would be fantastic to have a responsive embed code. With so many devices and screen sizes, embedding a fixed size creates problems for some customers-yes, you can work around this with a popup, but sometimes we don't want that particular experience.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Beautiful, online forms in a highly user-friendly format

Reviewed 3 years ago

Typeform has allowed me to present beautiful surveys to my clients so they can share their thoughts, opinions and needs. It's pleasant to use, both for me and for my clients, and it's fun and fresh in the design and style. I have also been able to get further insight into the data collected thanks to the Typeform analytics dashboard. It's great to have a tool I can use when I need to rapidly create and publish a survey and engage my customers in completing it! I can rely on its well-thought out features and analytics tools.

Pros

I love how the forms work for the user: they're original, nice looking and highly functional. When someone fills out your questionnaire, they see each question individually. Once they answer it, they hit "enter" and they see the next question. The forms are very nice looking, with a good color scheme and font--it's definitely eye-catching and helps the user to focus on the question on the screen. Typeform looks professional and is an excellent way to gather information from your clients or anyone else you need to survey. It's also easy to create the survey itself and equally intuitive with its drag and drop style. The one-question-at-a-time format also helps to increase the number of completed forms, as it's not overwhelming, like a page of questions might be.

Cons

The price is reasonable but definitely adds another cost to your business for a single service that could be replaced by a free product. It is, however, worth the price if you regularly use surveys in your business. For those who'd like to add a logo or other additional business-specific designs, Google Forms would be a better bet as Typeform's branding possibilities are minimal. For my business I think Typeform is ideal, presentation-wise, but I have thought about how it might look less professional depending on whom I'm surveying (for example, very formal or traditional clients).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Form builder? How about "Minimally Viable Product" builder!

Reviewed 3 years ago

Typeform is an incredible tool for testing out ways to disguise data capture / lead gathering as something that is providing actual value to the user. It's not a request for advertising proposals, it is a "campaign builder". It is not an online order form, it is a "savings calculator." Essentially, you can leverage the slick UX to make the users think their inputs are causing something to "happen" behind the scenes. This capability is further supported by Typform's intuitive UI for building logic and calculations into the form. Typeform lets you increase inbound leads and try out ideas for larger (custom dev) web projects with minimal time commitment at a very attractive price point.

Pros

Typform's fancy/expensive looking UX is its absolute selling point. It isn't the most flexible form builder in the world, but it does what it does well and it looks great doing it. The developers clearly recognized the massive amount of custom webapp development that was going into making – essentially – slick, expensive-looking multi-step forms and decided they should just make a webapp for making slick, expensive-looking multi-step forms.

Cons

It is definitely not the most robust solution in terms of functionality. It only has a couple options for how your forms will look, it only has a few integrations for what your forms can do... and that is largely by design. This isn't the Gravity Forms wordpress plugin. This is a specialized tool for leveraging slick UX to make crude data capture masquerade as something more sophisticated.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Limited but reliable and clean

Reviewed 3 years ago

Typeform is very user friendly, especially on the presentation end (your surveys appear clean and professional - which I find makes people more inclined to complete). On the back end, it is relatively easy to navigate through creating what you need and tailoring it, but can be a bit confusing and limited when exporting and analyzing the data gathered.

Pros

The best thing about Typeform is how clean, nice and professional your surveys turn out without doing too much work on your part in formatting the look of it. Reliable as a fairly quick to use aesthetically pleasing presentation.

Cons

The one hang up that I continue to find frustrating in using this platform for surveys is the way that you are able to access and view the data collected. I feel that Xcel style spreadsheets and somewhat outdated and an inefficient form of collecting and analyzing your data. For my usage, I have had trouble in finding other options as far as formatting to export your data.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great for almost everything. Beautiful forms

Reviewed 2 months ago

Fantastic survey tool. As far as lead capture/marketing use goes, it did a lot of things really nicely but came juuuuust short of being a truly all-in-one marketer's form software.

Pros

Look and feel of finished forms was always top-notch. We find multi-step forms to perform much better so typeform's one question at a time worked great for most applications. logic was very easy to build, question type options allowed for a wide variety of forms to be built. Doesn't cost an arm and leg either. If using for surveys, the data from the insights is easy to use.

Cons

Only 2 issues, 1 very small and 1 slightly limiting. First, I really wanted to have them fill out their address on one screen. This wasn't possible with the one-question pages which work for most things but make mailing addresses inconvenient and lengthy. Second and slightly more importantly, once you branch out of their hosted forms things weren't always as reliable. Thinks like pop-up features which...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Elegant and effective forms for many different uses.

Reviewed 5 years ago

Typeform is very inexpensive for the features it offers and people are very impressed with the end result. We have been able to use it for much more than just a simple form or survey. They seem to be improving the product with v2 and it comes with no additional cost.

Pros

Form or surveys built with Typeform have a unique look that is easy to navigate and compatible with any device. Responsive design makes your form work on both desktop and mobile. Additionally, there are several ways to deploy your form. Their copy/paste code makes it very easy to create popups or overlays on your website. Typeform v2 just launched and it is a drastic change from v1, but with a...

Cons

There are two aspects of Typeform that I do not like. First, each "question" only allows you to upload one image and embed one video. I realize that this keeps it clean and elegant looking, but I would like the choice to use more if I want. Second, it would be nice if it supported basic HTML code for things like embedding a video from your own video service. Currently, I have to re-upload videos that we use to an unlisted YouTube account in order to use them in Typeform.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Create quick, accurate surveys with the best platforms

Reviewed 3 months ago

Now I can easily develop the survey forms I need, as well as get the results ready to start the study because Typeform enables us to complete all the operations successfully.

Pros

One of the best tools for creating surveys that I've ever come across. As a user of Typeform, you don't have to be an expert in survey design; all you have to do is fill in the survey questions in the form Typeform provides, and in a matter of minutes you'll be able to send the survey to your target audience. For those who dislike clunky, dated user interfaces, Typeform is the perfect solution. It...

Cons

It's hard to find spam in Typeform, easy to use during all stages. I just need to remove some restrictions on modifying parts of ready-made templates, to better suit my needs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Fresh Take on Better Surveys

Reviewed a year ago

Great. Makes the boring old survey chore, more of a fun choice. Allows us to be more creative and put out more engaging surveys with easier interfaces that result in improved completion rates. The back end is slick. The builder works. It is easy to implement conditional logic and the overall experience feels like an actual advancement over older software.

Pros

After years of using older software, we gave Typeform a try. It is more engaging, more modern and has more user-friendly options when crafting internal and external surveys. Ease of set up is there, and it has great logic and intelligence behind the pretty interface.

Cons

Not a lot to not like, however would like to see some additional analytics. This depends on your goal and purpose, as well as the way you set up the tool. However I would have liked to segment my inbound data slightly different. Not a deal breaker by any means,

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic software that packs a punch!

Reviewed 2 years ago

We've created several quizzes with Typeform that have over 4 different logic scenario outcomes. Those same quizzes are now collecting over 2,000 customer emails each month (for lead generation purposes). It's a fantastic piece of software that is super sleek, powerful, and integrates with all of the main platforms. It's heavily embedded into our marketing and customer service efforts, and we rely on it on a daily basis.

Pros

I love how easy this product is to use, and how well it integrates with so many different platforms.

Cons

While Typeform has a lot of features available, sometimes I find myself wanting to customize more items than It allows me to do. Because of such, we've had to find work-arounds for several different advanced solutions.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Hands down the BEST survey builder

Reviewed 2 years ago

You may not realize why you really need to switch to Typeform until you've actually tried it. There's just something about it that feels more human and welcoming, and makes the survey-taking process less painful and more fun. Both as a survey builder and as a survey taker. There's a lot of form-building software out there, but you owe it to yourself to at least give this a try. You won't regret it.

Pros

Typeform is hands down the best survey builder out there because it prioritizes the user experience. Surveys and feedback forms are a headache to take at the best of times, so the user interface should be beautiful, intuitive, and human-centric. The experience as a survey builder isn't half bad either. The platform does exactly what you expect, like copy/pasting content blocks and the enter key creating...

Cons

There aren't a whole lot of cons when it comes to the survey building and the survey-taking experience on Typeform. The only complaints on our team have been from the more hardcore research types who want a lot of features available for analysis and reporting. Typeform does a great basic report that far exceeds what most people need, and you can generate a shareable link that updates as the answers update. But for some more advanced reporting features, our researchers prefer SurveyGizmo, which also has some more advanced translation features for surveys in other languages.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Forms + beautiful design = Typeform

Reviewed a year ago
Pros

The first thing that stands out for me when it comes to Typeform is how intuitive and easy-to-follow its form-creation process is. Simply select a field and add it to the form layout. It is a simple as that, really! And yes, you can customize pretty much anything you would like by simply clicking on it. The various templates come in handy to speed up the process and the integrations selection is perfect for enhancing what Typeform does and for using it in combination with other digital tools. The ability to use video is the icing on the cake because it enables you to add a human touch to your forms and invite those filling out the form to take a specific action (e.g. book an appointment, connect with you on a particular social media channel, etc.).

Cons

For some reasons, sometimes, I have not received an email notification when someone filled out a Typeform form even though I did set that up... Remember one thing: if you are looking for a free solution to build and leverage online forms Typeform won't probably be it as its free plan is limited to... drum roll... 10 responses per month!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best form site I've ever used.

Reviewed 3 years ago

Excellent site with innovative UX and great service overall. Can't live without it.

Pros

I absolutely love Typeform. In my opinion, it's got the best User Experience overall. Its forms are customisable, but the best thing about it is the one-question-per-time structure. Specially great for long answers, although all kinds of answers work well. Also for when you, for some reason, don't want the person to peek into the other questions, or have some sort of "surprise" promo or something on one of the next questions. Also, the way the responses are shown makes it easy to find specific information. It's also got integration with Zapier to save you time, and offers many ready to use gorgeous templates.

Cons

Only 10 (ten) questions on free mode. Getting only 100 responses is already bad enough. Come on, if you at least offered a plan between free and Pro, more people would get it (specially in countries w/ less 'powerful' exchange rates).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Build form and survey with no coding

Reviewed a year ago

I my line of work, i need to use many form and survey to collect data from user and client to have the most current and precise data. Typeform help me to do it with easy and the report that can be generated from all the data collected help me to interprate the raw data better.

Pros

Building a form and survey with Typeform is the most easy to do, as it is using a drag and drop graphical interface, and no coding involve while building it. It also has time estimation for user to complete the form or survey which help them to know how much time they needed to complete it.

Cons

Using it with free plan has so much limitation to the tools that i can use to building the forms. I have upgrading to the premium account but not much advance tools in there that can compensate the cost for the premium plan. I hope they can add more feature and advance tools for the premium plan.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Expensive for what you get

Reviewed 4 months ago

We used Typeform for surveys, customer support queue, event registrations and questionnaires.

Pros

I really like the way Typeforms appear when published to a website. Really a nice approach. Makes it super easy for people to want to get into the form.

Cons

Setting up a paid form is really complicated. The support team helped when needed, but the skip logic tools are really difficult to grasp, and they must be 100% correct or they won't work. Also, pages always load pretty slow, regardless of my internet connection speed. The software is pretty expensive for what it is and there are simply better tools out there for less money.

Overall Rating
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  • Ease of use
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Generates Leads On Its Own

Reviewed 4 years ago
Pros

We absolutely love Typeform for our business. We have created many lead generating surveys and tools to help our users. We have even converted our PDF applications into interactive typeforms so people can complete applications on their mobile device. Typeform is easy to use, the possibilities are endless, and it is fun for users. We like the ability to customize typeform for our business using our business color scheme and logo. We also like that we can customize our typeform link when sending to clients. It feels less like we are sending them to a third party software and more like they are still on our website.

Cons

The "Calculate" feature does not actually calculate in the sense of a real calculator. Rather, it calculates "points" if you are creating quizzes and surveys. The new Typeform interface is kind of hard to get used to simply because we were SO used to the old interface. It's always hard when software companies change up their tool or give their tool a face lift....it takes some getting used to. New users will have no difficulty though. It's only a con for us because we were used to their original interface.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Beautiful surveys. Platform not reliable enough yet

Reviewed 6 years ago

We've been using Typeform surveys to collect data continually from our customers all over the world, continually, 24x7. We transfer survey data to our systems via Typeform's API. In terms of design and usability, the surveys are way ahead of the competition. It's great value for money too. Where I'm hesitant to recommend Typeform is in terms of reliability. The platform itself still goes down...

Pros

Survey looks and works great across all hardware/browsers. Ease of use. Value for money.

Cons

Service not reliable enough (if your brand depends on it). Customer support not 24x7.