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Typeform Logo
Typeform

An online form builder that lets you collect data with ease.

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(90)

Typeform Reviews

Overall rating

4.7

/5

810

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.64/10

Reviews by rating

Pros and cons

Typeform has been a great tool to use for dedicated purposes; it is easy to subscribe when needed and then stop the subscription for a while. The customer service team is very flexible and helpful.
Typeform help me to do it with easy and the report that can be generated from all the data collected help me to interprate the raw data better.
I love how nice looking the forms are. Beautifully designed forms encourage more people to fill them out.
A few users emailed us to say they their submission was unable to go through. A few lost entries as a result of glitches.
Limited in functionality beyond a question requiring multiple answers. Severe lack of customer service wanting to resort to only to email.
We have used Typeform for years but suddenly they changed their freemium model without any notifications, no emails, no announcement and all our forms stopped working.
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810 reviews

Recommended

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Jonathan T.

Co-Founder

E-Learning, 1-10 employees

Review source

Overall Rating

Great UI

Reviewed 3 years ago

Transcript

Jonathan: Hi, I'm Jonathan. I am the founder of a one man creative agency, and I give Typeform five stars....

SA
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Sabrina A.

Managing Directoe

E-Learning, self-employed

Review source

Overall Rating

Easy to use and very tailored and engaging

Reviewed a year ago

Transcript

Sabrina: Hi, I'm Sabrina. I am the managing director of my company. And I rate Typeform four out of five....

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Melanie Latrelle G.

Design, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fun way to gather client testimonials!!

Reviewed a year ago

I've been using Typeform for years!! I find it very easy to use and create beautiful forms and questionnaires. It is definitely at the top of its class when it comes to create fun and engaging forms. I highly recommend this tool to any business that needs to collect client feedback and wants to improve the experience and visual appearance of their forms.

Pros

I love that I can customize the colors and designs of my type forms and feedback questionnaires. I can make it match my brand colors for a cohesive client experience. Typeform is by far the best platform I've used to gather client testimonials. No one really likes filling out forms, however with Typeform it is fun to create the form and fun for clients to send feedback!! Being able to add icons, graphics, photos, etc to my forms makes it more engaging for clients and makes it more likely that they will give me the feedback I need!

Cons

The free version is great as it allows 10 questions. This can be improved because even if I add a statement /separate page and not an official question, it is still counted as a question. It would be nice to be able to add separate pages without it being a part of the 10 free questions. I would also love it to fully connect with my Honeybook CRM where I can have client feedback go from Typeform to Honeybook.

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Ali B.

Marketing and Advertising, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Typeform Makes Complex Automations Easy

Reviewed 5 months ago

Our team and clients love how easy and fun Typeform is to use! We get great feedback on the experience!

Pros

We love using Typeform to simplify automations. We have a client that we needed to create a vetting process for securing a rental. We created an automated form to approve them for a rental and direct them to the appropriate rental to purchase based on membership level/event needs. The best part is Typeform integrates well with many of the other platforms we are using! We've set up several direct connections and zaps!We also use Typeform as a lead generator and for fun customer experience activities for our clients.

Cons

While Typeform allows for the best design experience out there, my only wish as a designer is that we had a little more flexibility on font sizes/question placement on the slides. However, not a dealbreaker and many design work around options.

Vendor response

Thanks for the review, Ali. We're thrilled to hear you love using our platform and are happy with our current offering of integrations. We'd love to learn more about how we're helping you and your team with your day-to-day projects. If you're open to chatting and sharing your story with us, please reach out to us at: customerevidence@typeform.com

AC
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Alicia C.

Consumer Goods, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Didn’t have enough flexibility for me

Reviewed 7 months ago

It initially felt like it would be a great option to me, but started to feel limiting, which led to frustration for me and giving up on trying to use it.

Pros

I liked the format used to build the form. It allowed for the format of the form to be visualized as you built it.

Cons

I didn’t like that you couldn’t really customize the form but so much while using the free option. It also didn’t feel like I was able to easily locate a of the options available to me.

AR
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Verified reviewer

Information Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Disruptive product at their moment

Reviewed 4 months ago
Pros

Ease of use and personalisation of forms

Cons

Pricing updates constantly and the features have been the same for a long time

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Alexia R.

Business Supplies and Equipment, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best survey tool for B2B SaaS

Reviewed 10 months ago
Pros

I just started using Typeform for my online surveys, and I am very happy with the site. I've noticed a big difference in how my surveys are used and how well they work overall compared to other tools like Google Surveys.One thing I like about Typeform is how easy it is to change the way my surveys look and feel. The platform lets me change a lot of things, which makes it easy to make surveys that are...

Cons

One thing I didn't like about Typeform was that there wasn't a step-by-step guide to help me figure out how to use the editing tools. I had trouble finding the right options and features to make the surveys I wanted to make. This made the process take much longer and be much more annoying than it should have been.

BN
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Ben N.

Computer Software, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple and great user experience

Reviewed a month ago
Pros

Typeform is great for the customer which means it's great for us. We use Typeform for everything from product surveys to actual bug tickets. It provides for little room for user error on the customers end which is ideal.

Cons

The logic editor could be slightly more intuitive but other than that we love Typeform!

LK
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Liam K.

Retail, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great tool to help lead gen

Reviewed a month ago
Pros

Really improved our customer experience and qualifying of customers

Cons

Would like it to integrate with more tool

DD
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Dana D.

E-Learning, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Typeform - on-line application

Reviewed 20 days ago

Good afternoon! My name is Dana. I am from Timișoara a City of România country Europe continent. I have my oun SME here Small Cultural Business here. I use Typeform în on-line Teaching. I recomand it for all of you.

Pros

I like it very much. I use it în on-line way.

Cons

I don't have any objections. I like it very much.

du
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deborah u.

Hospital & Health Care, 51-200 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy!

Reviewed a month ago
Pros

Makes surveys and applications very quick and easy.

Cons

No cons, was very easy and quick to use.

IK
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Irina K.

Computer Software, 51-200 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A new way to use forms

Reviewed 18 days ago
Pros

A great way to use forms that are not conventional.

Cons

no negative comments to give, typeform is not boring!

NB
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Nadia B.

Health, Wellness and Fitness, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Beautiful, online forms in a highly user-friendly format

Reviewed 4 years ago

Typeform has allowed me to present beautiful surveys to my clients so they can share their thoughts, opinions and needs. It's pleasant to use, both for me and for my clients, and it's fun and fresh in the design and style. I have also been able to get further insight into the data collected thanks to the Typeform analytics dashboard. It's great to have a tool I can use when I need to rapidly create and publish a survey and engage my customers in completing it! I can rely on its well-thought out features and analytics tools.

Pros

I love how the forms work for the user: they're original, nice looking and highly functional. When someone fills out your questionnaire, they see each question individually. Once they answer it, they hit "enter" and they see the next question. The forms are very nice looking, with a good color scheme and font--it's definitely eye-catching and helps the user to focus on the question on the screen. Typeform looks professional and is an excellent way to gather information from your clients or anyone else you need to survey. It's also easy to create the survey itself and equally intuitive with its drag and drop style. The one-question-at-a-time format also helps to increase the number of completed forms, as it's not overwhelming, like a page of questions might be.

Cons

The price is reasonable but definitely adds another cost to your business for a single service that could be replaced by a free product. It is, however, worth the price if you regularly use surveys in your business. For those who'd like to add a logo or other additional business-specific designs, Google Forms would be a better bet as Typeform's branding possibilities are minimal. For my business I think Typeform is ideal, presentation-wise, but I have thought about how it might look less professional depending on whom I'm surveying (for example, very formal or traditional clients).

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Ciera H.

Media Production, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Limited but reliable and clean

Reviewed 4 years ago

Typeform is very user friendly, especially on the presentation end (your surveys appear clean and professional - which I find makes people more inclined to complete). On the back end, it is relatively easy to navigate through creating what you need and tailoring it, but can be a bit confusing and limited when exporting and analyzing the data gathered.

Pros

The best thing about Typeform is how clean, nice and professional your surveys turn out without doing too much work on your part in formatting the look of it. Reliable as a fairly quick to use aesthetically pleasing presentation.

Cons

The one hang up that I continue to find frustrating in using this platform for surveys is the way that you are able to access and view the data collected. I feel that Xcel style spreadsheets and somewhat outdated and an inefficient form of collecting and analyzing your data. For my usage, I have had trouble in finding other options as far as formatting to export your data.

KS
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Ken S.

Design, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great design and UX

Reviewed 3 years ago

I like creating and sending forms, and feel good about my recipients' experience with Typeform.

Pros

I love Typeform's stripped-down UX and the simplicity of use, both for creating a form and capturing responses. It's different from other in that it forces the respondent to consider one question at a time, so for long, complex forms it might be the wrong choice. But I like the forced simplicity.

Cons

It's a little pricey. You're paying for a the UX not necessarily features, which are substantially fewer than competitors.

MY
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Marcus Y.

Information Technology and Services, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A user-friendly form management platform

Reviewed 8 months ago

So, we do not have to go to design our own form now. Typeform saves us a lot of headache designing forms which we use quite often.

Pros

Typeform is user-friendly and being survey builder, it is really helping us to collect feedback as well as doing lead generations for us. The strength of Typeform lies in the ease of usage with its drag and drop interface. We particularly like the integrations it has with the CRM tools we are using such as Vbout and Sendinblue. Furthermore, the user experience is good and better than other form builders, especially the free ones.

Cons

There is not much to complain except when we use the free tier there are various limitations. However, we are happy to upgrade to a paid version which gives us a lot more flexibility.

AR
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Azizur R.

Education Management, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Data collection & management made simpler by Typeform's integration with a number of other apps.

Reviewed 6 months ago

To monitor performance and make adjustments, Typeform offers comprehensive data on form submissions. This information can be used to determine how many people filled out the form, how they responded to the questions, and how long it took them to finish.

Pros

Even those without prior technological knowledge can utilize Typeform with ease. The built-in templates can be utilized to jump right into creating and customizing forms thanks to the drag-and-drop interface.Typeforms can increase response rates because they are visually appealing and engaging. Forms can be made more engaging and interactive by using graphics, videos, and animations.The development of new products, marketing initiatives, and customer service can all be enhanced using this data.

Cons

It costs money to use Typeform. The premium plan costs $99 per month and the basic plan starts at $15.Few customization options are available with Typeform. Businesses who need to design forms that adhere to strict branding guidelines may run into trouble because of this.

Je
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JJ e.

Media Production, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic software that packs a punch!

Reviewed 3 years ago

We've created several quizzes with Typeform that have over 4 different logic scenario outcomes. Those same quizzes are now collecting over 2,000 customer emails each month (for lead generation purposes). It's a fantastic piece of software that is super sleek, powerful, and integrates with all of the main platforms. It's heavily embedded into our marketing and customer service efforts, and we rely on it on a daily basis.

Pros

I love how easy this product is to use, and how well it integrates with so many different platforms.

Cons

While Typeform has a lot of features available, sometimes I find myself wanting to customize more items than It allows me to do. Because of such, we've had to find work-arounds for several different advanced solutions.

MT
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Mario T.

Human Resources, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best way to make forms

Reviewed a year ago

100 out of 100. Simply the best

Pros

Typeform is one of the best tools we use on the commpany, its so easy and have a lot of options when is integrated with zapier

Cons

For the moment, we don´t have any problem, maybe the only feature we ask for is to have a format question when cards numbers are captureted

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Bill Laurel P.

Computer Software, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to use

Reviewed 8 months ago

Overall, Typeform is a great tool for anyone looking for an easy way to create surveys, quizzes, and forms.

Pros

The drag-and-drop functionality allows you to easily rearrange, add, and edit questions and other content in just a few clicks. Its simple and intuitive design makes it easy to navigate and find exactly what you need without any hassle. Additionally, its integration with other platforms like Slack, Google Sheets, and Mailchimp makes it easy to send out and collect data from surveys, quizzes, and forms.

Cons

There weren't many options available to change the design and layout. Additionally, the font choices were limited, and there were no options to add custom images or logos.

AE
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Alaa E.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Create quick, accurate surveys with the best platforms

Reviewed a year ago

Now I can easily develop the survey forms I need, as well as get the results ready to start the study because Typeform enables us to complete all the operations successfully.

Pros

One of the best tools for creating surveys that I've ever come across. As a user of Typeform, you don't have to be an expert in survey design; all you have to do is fill in the survey questions in the form Typeform provides, and in a matter of minutes you'll be able to send the survey to your target audience. For those who dislike clunky, dated user interfaces, Typeform is the perfect solution. It...

Cons

It's hard to find spam in Typeform, easy to use during all stages. I just need to remove some restrictions on modifying parts of ready-made templates, to better suit my needs.

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Arlène v.

Health, Wellness and Fitness, 501-1,000 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Forms + beautiful design = Typeform

Reviewed 2 years ago
Pros

The first thing that stands out for me when it comes to Typeform is how intuitive and easy-to-follow its form-creation process is. Simply select a field and add it to the form layout. It is a simple as that, really! And yes, you can customize pretty much anything you would like by simply clicking on it. The various templates come in handy to speed up the process and the integrations selection is perfect for enhancing what Typeform does and for using it in combination with other digital tools. The ability to use video is the icing on the cake because it enables you to add a human touch to your forms and invite those filling out the form to take a specific action (e.g. book an appointment, connect with you on a particular social media channel, etc.).

Cons

For some reasons, sometimes, I have not received an email notification when someone filled out a Typeform form even though I did set that up... Remember one thing: if you are looking for a free solution to build and leverage online forms Typeform won't probably be it as its free plan is limited to... drum roll... 10 responses per month!

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Halimatun Z.

Accounting, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Top selection for online form builder

Reviewed 2 years ago
Pros

Typeform form and survey form template is very unique and very different than other normal template design that you get from other form builder. I don't have worry about the form compatibility for different device, as the form is responsive and automatically snap into place if user open it from computer or smartphone.

Cons

There are time when i need more customization on the form that i creating and beyond what the build-in template can offer. Unfortunately, it is impossible as not many customization can be done with it and it is frustrating.

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Elizabeth M.

Mechanical or Industrial Engineering, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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In general, my experience with Typeform has been good enough.

Reviewed 9 months ago

My team uses Typeform to conduct extensive user research through surveys. The beautiful aesthetic design and conversational approach of Typeform make our surveys engaging, interactive, and unique, setting them apart from the average surveys that our respondents typically encounter.

Pros

Typeform's conditional-jump feature based on answers that a survey respondent provides is something I really like. It enhances my surveys customizability, making it versatile for a variety of target audiences. Typeform also offers different question types like ranking, rating, multiple-choice, etc. and allows for the integration of date, time, payment etc into our surveys. Additionally, the design and layout options make Typeform aesthetically appealing , thus leading to increased participation in our surveys by our targeted audience.

Cons

I find the learning curve for Typeform a bit steep, and it takes some time to get used to its functionality. This can be time-consuming and challenging, especially when dealing with new team members. For me personally, it is always like there is a new branching feature for me to learn on Typeform every other few months.

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Crystal I.

Insurance, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Generates Leads On Its Own

Reviewed 6 years ago
Pros

We absolutely love Typeform for our business. We have created many lead generating surveys and tools to help our users. We have even converted our PDF applications into interactive typeforms so people can complete applications on their mobile device. Typeform is easy to use, the possibilities are endless, and it is fun for users. We like the ability to customize typeform for our business using our business color scheme and logo. We also like that we can customize our typeform link when sending to clients. It feels less like we are sending them to a third party software and more like they are still on our website.

Cons

The "Calculate" feature does not actually calculate in the sense of a real calculator. Rather, it calculates "points" if you are creating quizzes and surveys. The new Typeform interface is kind of hard to get used to simply because we were SO used to the old interface. It's always hard when software companies change up their tool or give their tool a face lift....it takes some getting used to. New users will have no difficulty though. It's only a con for us because we were used to their original interface.

AR
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Verified reviewer

Internet, 501-1,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Modernizes the age-old online form filling experience

Reviewed a year ago

Overall my experience both as a creator of surveys on Typeform and someone taking the survey as a customer has always been net positive and have enjoyed the interface a lot.

Pros

I like how Typeform essentially focuses a person on one question at a time. The shortcuts to toggle between questions and answer each question by pressing the enter key seems really intuitive for a mobile device experience obsessed world of today.

Cons

I sometimes feel that the Typeform UI was slower when it moved from one question to the next. It goes away too fast to the next question. The speed of shuffling from one question to the following can be reduced so it doesn't alarm someone taking the survey or filling a live form.

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Rafael del Valle A.

Human Resources, 201-500 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Typeform allows you to increase your team velocity, as well validate fast and cheap.

Reviewed 6 months ago
Pros

- Easy to use- Interface for users who answers your surveys. - cheap- Integrations.

Cons

- For some functions is difficult to get access to them sometimes, you have to be a pro user to have awareness about where they are.

Vendor response

Thanks for the review, Rafael. We're happy to know we add velocity and ease to your day-to-day. We'd love to learn more about how we're helping you and your team. If you're open to chatting and sharing your story with us, please reach out to us at: customerevidence@typeform.com