Zoho CRM Pricing

Zoho CRM

CRM software that helps you sell smarter, better, faster.

4.2/5 (2,890 reviews)

Zoho CRM Pricing

Starting from: $12.00/month

Pricing model: Free, Subscription

Free Trial: Available (No Credit Card required)

Free Edition (CRM for entrepreneurs) - Forever free upto 3 Users.

Standard Edition (Sales tracking for Small Businesses) - $12/user/month (billed annually).

Professional Edition (Complete CRM for any SME) - $20/user/month (billed annually).

Enterprise Edition (CRM for multi-level organizations) - $35/user/month (billed annually).

View Pricing Plans Free Trial

Competitors Pricing

Spiro

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Caterease Connect

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Commence

Starting from: $29.00/month
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Free Trial: Available (No Credit Card required)

rsvpBOOK

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Pricing Comparison

How does Zoho CRM compare with other Customer Management apps?

Subscription plan?

Zoho CRM



97% of apps offer a
subscription plan

Free trial?

Zoho CRM



84% of apps have a
free trial

Free plan?

Zoho CRM



28% of apps have a
free plan

Pricing Comparison

Customer Management app prices shown are $/month




Zoho CRM Pricing Reviews

Pros
  • price
  • It's really cheap.
  • Cheap, monthly payments, large storage
  • The cost is low and it is very intuitive to use.
Cons
  • Severe limitations.
  • not enough user friendly
  • I have not found anything I dislike yet - good value for sure
  • Wish I could see more details about the scheduled posts in the calendar.
91%
recommended this to a friend or a colleague

25 reviewers had the following to say about Zoho CRM's pricing:

robin suh

OK CRM software

Used daily for 6-12 months
Reviewed 2019-05-15
Review Source: Capterra

Pricing is cheap, you get great value for the features

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Zoho CRM

CRM software that helps you sell smarter, better, faster.

Anonymous

Comprehensive and a Great Value

Used daily for less than 6 months
Reviewed 2018-07-24
Review Source: Capterra

Great value. Lot's of functionality and flexibility in regards to leads, contacts and other sales functions. On top of that, the Zoho One has even more features that communicate seamlessly with each other. Includes a lot of functionality and flexibility. The pricing is extremely affordable and well worth the cost.

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Zoho CRM

CRM software that helps you sell smarter, better, faster.

Anonymous

All the bells and whistles, when it works

Used daily for 1-2 years
Reviewed 2019-05-07
Review Source: Capterra

It's functional, it does what it claims, and it is cheap. It comes with added PITA cost though. Consider that carefully when looking at the overall price tag.The options are extensive and the customization robust in many many areas of the program.

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Zoho CRM

CRM software that helps you sell smarter, better, faster.

Anonymous

Zoho is a Great Basic CRM for Smaller Businesses, but Not So Great for Larger Companies

Used other for 1-2 years
Reviewed 2018-08-27
Review Source: Capterra

We were a relatively small business looking for a low-cost CRM solution, so we tried out Zoho CRM. It worked pretty well for us to start, but as we grew and wanted more robust features, we found that it was better to go with a more comprehensive CRM solution and decided to transition to SalesForce after about a year and a half. Zoho is an excellent choice for companies that only need a very basic CRM to keep track of their customers and business contacts. It's much cheaper than most competitors, and is easy to use, even as a novice with no prior experience with CRM's. They offer multiple pricing levels with increased functionality, which is good because you don't have to pay for features that you may not have a need for.

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Zoho CRM

CRM software that helps you sell smarter, better, faster.

ROMAN PEREZ

Cheapest Option I found for Social Media Management and it Works Perfectly

Used monthly for less than 6 months
Reviewed 2019-02-12
Review Source: Capterra

For the price, I would recommend it to anyone looking to easily manage multiple accounts or several clients accounts.The cost is low and it is very intuitive to use.

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Zoho CRM

CRM software that helps you sell smarter, better, faster.

Neil Oakden

Not user friendly

Used daily for 2+ years
Reviewed 2016-12-09
Review Source: GetApp

Zoho is a very complex CRM that is inflexible and difficult to use. The main interface seems to be spread over such a large page that you have to search where you click to send an email. Very inefficient. Not expensive but also not really helpful. You have to pay to get your own data back too.Cheap, monthly payments, large storage

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Zoho CRM

CRM software that helps you sell smarter, better, faster.

Greg Factor

Software Review

Used other for 2+ years
Reviewed 2018-09-12
Review Source: Capterra

Lots of different options with this software. Integrates well

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Zoho CRM

CRM software that helps you sell smarter, better, faster.

Leonardo De Stefanis

ZohoCRM is the best scalable CRM system you can choose

Used weekly for 6-12 months
Reviewed 2018-05-14
Review Source: Capterra

Great management of several business operations and marketing activities at an affordable price. Zoho is one of the cheapest solutions I've ever used and they provide lots of features and tools even with the basic plans. It is a scalable solution that enables you to unlock "super-powers" only and when you are able to afford higher cost, alongside with your business growth.ZohoCRM is one of the CRM system I use most. The Zoho Corporation has a solution for any business needs: customer relationship management, invoicing, project management, inventory and so on. I was really amazed the first time I've used Zoho by its ease of use and powerful features provided. The Zapier integration enables you to automate lots of repetitive tasks and integrate Zoho with other apps and systems (even if you can manage almost anything directly in Zoho).

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Zoho CRM

CRM software that helps you sell smarter, better, faster.

Anonymous

Fully functioning, easily customizable, low cost option

Used weekly for 2+ years
Reviewed 2018-11-08
Review Source: Capterra

Overall, ZOHO has been great when we are actively using the other ZOHO products, and it's low cost and low barrier to entry make it an amazing platform. Low cost, easily integrates to all of the other ZOHO suite, many of the same features you get with a high priced CRM, for a fraction of the cost.

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Zoho CRM

CRM software that helps you sell smarter, better, faster.

Anonymous

It's not Salesforce, but it is amazing for small/medium sized businesses with flexibility

Used daily for 6-12 months
Reviewed 2018-11-28
Review Source: Capterra

We needed a cheap CRM system to get us up and running with a database and some lead forms. Zoho got us up and running but we needed more robust tools. It is a pretty lean and mean CRM system that really does offer a lot considering the price. Very easy to use and pretty flexible.

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Zoho CRM

CRM software that helps you sell smarter, better, faster.

Anonymous

Amazing piece of software, was once ahead of its time. Not anymore, and service is really bad

Used daily for 2+ years
Reviewed 2018-05-21
Review Source: Capterra

Cheap and customizable. Easy to export and import. Fully featured when considering their Zoho One product with projects, invoices and more.- Cheapest tool out there, especially for the feature set - Ironically, one of the most full functioning tools out there too. Even against the biggest CRMS (Projects built in, Invoicing and Bookkeeping built in, Live chat, etc.) - Extremely customizable - With their own programming interface/language with Creator, a company can develop serious automations for their infrastructure, but will require work

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Zoho CRM

CRM software that helps you sell smarter, better, faster.

Daniel Nelson

Tried this app a few years ago, was fine but not great

Used other for 6-12 months
Reviewed 2019-02-04
Review Source: Capterra

I'd used Salesforce previously and this worked quite similarly. It's cheap so an affordable version for small businesses and the web-to-lead forms work well.

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Zoho CRM

CRM software that helps you sell smarter, better, faster.

thierry regnier

zoho review

Reviewed 2016-10-07
Review Source: Capterra

good, looking for affordable and efficient customer relationship management solutions that coul help prospectingprice

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Zoho CRM

CRM software that helps you sell smarter, better, faster.

Anonymous

Good software with easy customization

Used daily for 1-2 years
Reviewed 2018-06-04
Review Source: Capterra

Good CRM for good priceCustomizable, very good quality, great user interface, many nice features, not very expensive when comparing to other CRM on the market.

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Zoho CRM

CRM software that helps you sell smarter, better, faster.

Richard Parmigiani

Was okay, but there are better choices.

Used other for 6-12 months
Reviewed 2018-05-25
Review Source: Capterra

Cheap CRM tool.The product was full of features, as it has to, to compete with the crowded CRM SW space. It definitely is not Salesforce, but is packed with many usable features.

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Zoho CRM

CRM software that helps you sell smarter, better, faster.

chad ferencak

zoho review

Used daily for 2+ years
Reviewed 2018-08-30
Review Source: Capterra

really like the product and price; just wish support was faster to access and resolve issueslike the many features and the affordable price

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Zoho CRM

CRM software that helps you sell smarter, better, faster.

Cassandra Ramirez

Good Beginner CRM

Used daily for 6-12 months
Reviewed 2016-11-09
Review Source: Capterra

It's a good start for a CRM but there are some major limitations in reporting. There is also a limit in that you have only one page layout making for long pages. Also, there is a limit to the number of Number fields you can have. In my business, there are a LOT of numbers so only having about 10 number fields is EXTREMELY limiting. In fact, this was the main reason I left this CRM.It's really cheap.

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Zoho CRM

CRM software that helps you sell smarter, better, faster.

Keith Evans

Enterprise-level functionality at a small business price

Used daily for 2+ years
Reviewed 2018-07-10
Review Source: Capterra

Enterprise-level functionality at an affordable, small-business price. Zoho CRM is an enterprise-level CRM solution with a full suite of functionality. It can do far, far more than other CRMs in its price range, and the API is wide open so we can add even more functionality as needed.

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Zoho CRM

CRM software that helps you sell smarter, better, faster.

Ernest Potts

Zoho CRM is Pretty Sweet

Used weekly for 6-12 months
Reviewed 2019-04-26
Review Source: Capterra

What I like most about Zoho CRM is that it's very affordable. I believe there is a FREE version and the add-on are really cheap.

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Zoho CRM

CRM software that helps you sell smarter, better, faster.

Kasey Lords

Not as featured as other products but get's the job done at a great price point.

Used daily for less than 6 months
Reviewed 2017-12-07
Review Source: Capterra

Low cost, Easy to Use, Integrated CRM tool. I feel like the value far outweighs the cost of the software in this instance. You get way more than you pay for. If you are looking for something like SalesForce or Netsuite then keep looking, but if you want a great integrated CRM for your small sales organization you can't go wrong. Great price point. I used zoho mail to host my mail service for free and the CRM came along with the software for free. I used it for about a month and then purchased the full product. I've used Netsuite and SalesForce before so I'm accustomed to large and fully integrated CRM systems. This isn't as feature rich, but for small business tasks and keeping track of clients it does a great job.

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Zoho CRM

CRM software that helps you sell smarter, better, faster.

Anonymous

No-Zo

Used weekly for 2+ years
Reviewed 2019-02-05
Review Source: Capterra

Cost saving is worthless for an inferior product.We swapped to zoho because it was cheaper than salesforce. That's about it really. You can get a business card scanner on your phone for $1 that will upload contacts badly.

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Zoho CRM

CRM software that helps you sell smarter, better, faster.

Bill Hel Zyat

All you need for online business

Used other for free trial
Reviewed 2018-12-18
Review Source: Capterra

Good to use.With Zoho CRM & Suite it is easy to keep control for all sales.

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Zoho CRM

CRM software that helps you sell smarter, better, faster.

Danish Sheikh

Very easy to use CRM platform

Used weekly for less than 6 months
Reviewed 2018-10-03
Review Source: GetApp

Zoho crm is very easy to use. And integrated with very popular apps. Also offering many other services for free or at very low rates.

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Zoho CRM

CRM software that helps you sell smarter, better, faster.

James Bunagan

ZOHO CRM

Used daily for 2+ years
Reviewed 2017-08-16
Review Source: Software Advice

ZOHO CRM in general is a good CRM for SMB's. It's always one of the options in the CRM selection process. Any CRM is only as good as the business process behind it.Pricing: ZOHO CRMs pricing is very affordable for SMB's. The pricing structure allows businesses to scale up without worrying about the monthly subscription. Functionalities: Overall, ZOHO CRM's functionality is good. It has most of the essential business functionalities. Customizing the CRM according to the business process is very easy. It does provide basic reports and analytics that gives very good business insights.

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Zoho CRM

CRM software that helps you sell smarter, better, faster.

Christina De Leon

Great value CRM Software

Used monthly for less than 6 months
Reviewed 2019-02-06
Review Source: Capterra

Great to manage customersthe price is unbeatable and the software can do what pricey competitor softwares do

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Zoho CRM

CRM software that helps you sell smarter, better, faster.