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Top Rated Appointment Scheduling Software with Contact Management in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Contact management simplifies tracking and storing client information, streamlines communication, and enhances scheduling. It allows easy access to contact details, facilitates reminders, and supports efficient client interactions and follow-ups. Our reviewers in appointment scheduling software rated this feature as important.

3 Best Appointment Scheduling Software with Contact Management

  • Zoom Workplace
  • EngageBay CRM
  • Wix - Highest rated for contact management

See other top Appointment Scheduling products with contact management

How we picked the 3 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the appointment scheduling software category. They also needed to have sufficient reviews about contact management, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for contact management based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 3 best products

Zoom Workplace logo
4.6
(14.5K)

User insights about the contact management feature

Reviewers find Zoom Workplace's contact management useful for adding, managing, and sharing contact details. They appreciate the ease of inviting contacts to meetings and the integration with Google for managing contacts. Users report that the system allows for quick updates and secure handling of contact information. However, some users note that contact management is not a primary function for their needs, and there are occasional issues with syncing contacts across different apps.
“Zoom has a robust contact list management system that allows you to readily reach your contacts right away without the need to keep re-entering names and contact details which can make a true headache for anyone.”
Verified reviewer profile picture

Don M.

Owner Lead Artist

“Though this is low in my opinion, managing contact is easy. Just by clicking edit, you can add, remove or give level of control to contact lists or participants. ”
Verified reviewer profile picture

Adedayo A.

Head, Research and Development

Appointment Scheduling key features coverage

Zoom Workplace offers 4 out of the 6 key features for Appointment Scheduling software identified by reviewers:

Appointment Management
Online Booking4.0
Confirmations/Reminders4.5
Calendar Management4.3
Mobile Access4.6
Client Database

Pros and cons based on 14,521 verified reviews

69% of users rated Zoom Workplace 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 14,521 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Effective remote communication

Enhanced team collaboration

High-quality video conferencing

Effective online learning

Versatile webinar hosting

Cons:

Frequent connection issues

Inconsistent audio control

Concerns about security

Limitations of free plan

High cost concerns

See pros and cons details

Pricing

Starting price:$14.99 per user/per month|Free version:Available|Free trial:Not available

Prices may vary depending on the number of users and features.

EngageBay CRM logo
4.7
(907)

User insights about the contact management feature

Reviewers appreciate EngageBay CRM's contact management capabilities for their ease of use and customization. They find it straightforward to set tasks, take notes, and follow up with clients. Users highlight the ability to manage contacts with tags, lists, and emails, and value the 360-degree contact view. They report that EngageBay CRM integrates well with plugins and provides easy access to contacts on various devices. However, some users mention difficulties with uploading and managing existing contacts in new lists.
“It's the core of any CRM. Being highly customizable and the ability to manage tag is critical to customizing campaigns and understanding aspects of the contact.”
SP

Sanjay P.

Chief of Marketing & Product Strategy

“Contact management gives us the ability to create follow ups and stay in touch with leads who open and respond to our email campaigns”
AK

Amir K.

Owner

Appointment Scheduling key features coverage

EngageBay CRM offers 6 out of the 6 key features for Appointment Scheduling software identified by reviewers:

Appointment Management4.7
Online Booking4.6
Confirmations/Reminders4.7
Calendar Management4.4
Mobile Access4.4
Client Database4.7

Pros and cons based on 907 verified reviews

70% of users rated EngageBay CRM 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 907 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Ideal for small businesses

Integrated marketing and sales

Effective lead generation

Cons:

Limited reporting capabilities

Email management limitations

See pros and cons details

Pricing

Starting price:$14.99 per user/per month|Free version:Available|Free trial:Not available

Prices may vary depending on the number of users and features.

Wix logo
4.4
(10.5K)

User insights about the contact management feature

Reviewers indicate that Wix's contact management helps organize inbound sales leads and facilitates direct communication with customers. They appreciate the variety of options for managing contact and customer databases, including labels, sorting, and web forms. Users find it easy to navigate and value the ability to add widgets for direct email contact. Some users mention that the segmentation could be improved, and that the feature may be challenging for beginners.
“The contact management features offered by Wix allow prospective customers to contact us directly, which is proven to result in more direct contacts submitted straight from our web form to us without them having to take additional steps to get info from our website and then use that info to contact us by phone or email.”
AS

Amy S.

Marketing and Business Development Manager

“I love how many features wix has to organize contact and customer databases with labels, information, sorting, etc. ”
Verified reviewer profile picture

Payton W.

Creator

Appointment Scheduling key features coverage

Wix offers 6 out of the 6 key features for Appointment Scheduling software identified by reviewers:

Appointment Management4.4
Online Booking4.5
Confirmations/Reminders4.7
Calendar Management4.4
Mobile Access4.5
Client Database4.0

Pros and cons based on 10,598 verified reviews

57% of users rated Wix 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 10,598 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Professional website creation

Intuitive drag-and-drop interface

Extensive template library

Comprehensive beginner tutorials

Versatile blog creation tools

Cons:

Slow website performance

Confusing and costly plans

Limited SEO capabilities

Inconsistent mobile compatibility

Complicated domain management

See pros and cons details

Pricing

Starting price:$17 flat rate/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Other Top Rated Appointment Scheduling Software with Contact Management in 2026

Zoom Workplace logo

Zoom is an all-in-one collaboration platform

With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
Wix logo

Website builder & business management platform

Get booked and drive more revenue with Wix Bookings, the leading online scheduling solution from Wix- trusted by 11 million+ businesses.

Read more about Wix

Users also considered
Brevo logo

Automation, marketing & transactional email, and SMS service

Brevo is a CRM and email marketing solution that helps businesses run multi-channel marketing campaigns across email, WhatsApp, SMS, web push, and Facebook ads. Teams can trigger transactional emails, SMS, and WhatsApp notifications over Brevo SMTP and APIs.

Read more about Brevo

Users also considered
Goldie logo

Salon booking platform for beauty professionals

Goldie makes scheduling easy for independent beauty pros and small teams. Offer 24/7 online booking, send reminders, take deposits, and manage clients in one app.

Read more about Goldie

Users also considered
Jobber logo

Tool that manages quotes, schedules, invoices and tasks

Jobber’s software simplifies appointment scheduling, letting you manage jobs, dispatch teams, and invoice clients effortlessly. With Jobber Copilot and automated tools, you’ll streamline your business and deliver excellent customer experiences. Join 250K+ pros and start scheduling smarter today!

Read more about Jobber

Users also considered
ClinicSense logo
Category Leaders

All-in-one clinic management tool for wellness centers

ClinicSense is a practice management solution for health & wellness providers designed to help appointment scheduling, email reminders, invoicing, and other administrative tasks on a unified interface. It allows administrators to add short codes or use point and click functionality to create notes.

Read more about ClinicSense

Users also considered
EngageBay CRM logo

Integrated sales & marketing software for growing teams

AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

Read more about EngageBay CRM

Users also considered
Marketing 360 logo

Marketing Platform For Small Business

Enjoy the fruits of a busy schedule
When it comes to business, time is money. Scheduling allows you to maximize your time and revenue by giving you full control over your schedule, staff, services and more. Create your free account today to learn more and explore plans and pricing.

Read more about Marketing 360

Users also considered
HoneyBook logo

Client management for freelancers & SMBs

Schedule meetings with less back and forth. Simply set your availability and share your link so clients can find a time that works. Your clients will thank (and book) you. Book meetings 2x faster using HoneyBook.

Get started with a 7 day free trial today.

Read more about HoneyBook

Users also considered
Carepatron logo

The healthcare workspace for small teams and their clients.

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

Read more about Carepatron

Users also considered
Keap logo

An all-in-one CRM, sales and marketing automation solution

Step up to all-in-one sales & marketing solution designed for entrepreneurs, startups and larger teams. The platform organizes customer information and daily work in one place so teams have more time to focus on growing the business and delivering great service.

Read more about Keap

Users also considered
Doctoralia for Specialists logo

Solutions to manage doctor-patient communication.

Doctoralia Pro provides solutions to manage communication between health centers and patients. It is designed for any type of clinic: therapeutic, pediatric, ophthalmology, dental, fertility, or respiratory. It helps to optimize time and increase revenue.

Read more about Doctoralia for Specialists

Users also considered
HubSpot Sales Hub logo

Freemium email productivity & tracking for sales teams

HubSpot Sales is a suite of inbox-based email tracking & productivity tools with which sales teams can build, automate, and accelerate their sales processes

Read more about HubSpot Sales Hub

Users also considered
Bitrix24 logo

All in one business management workspace

Bitrix24 #1 FREE appointment scheduling platform used by 12 million businesses. Cloud, mobile and open source editions.

Read more about Bitrix24

Users also considered
FieldPulse logo

Cloud-based field service management software

FieldPulse is a cloud-based field service management software designed for service contractors that helps manage business operations and workflows, including customer management, scheduling, project management, estimates and invoices, timesheets, customer portals, and more.

Read more about FieldPulse

Users also considered
WellnessLiving logo

Business management for the health and fitness industry

WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health and wellness focused businesses. Designed for wellness establishments including yoga studios, spas, salons, personal training, fitness gyms, pilates studios, and dance clubs, WellnessLiving provides the tools users need to manage day-to-day business tasks, employees, memberships, sales, marketing, and more.

Read more about WellnessLiving

Users also considered
Weave logo

Customer communication and appointment scheduling solution

Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

Read more about Weave

Users also considered
BookyWay logo

Booking application with multiple subscriptions

BookyWay is a web-based booking application designed to help businesses in the fitness and other industries allow members to book fitness classes or time slots to access equipment rooms. The platform lets teams create courses and classes from tablets or PCs, which can be shared with members using the free application.

Read more about BookyWay

Users also considered
Kangaroo logo

An all-in-one Loyalty and Marketing Platform for businesses.

Kangaroo is a digital loyalty platform with automated marketing technology to engage customers, increase sales, drive traffic and reduce churn. Loyalty features include: advanced promotional engine, auto-campaigns: emails, SMS, push; custom white-label app, reporting, social media referrals & more.

Read more about Kangaroo

Users also considered
GoReminders logo
Category Leaders

Text & email reminders for appointments, meetings & more

GoReminders is an appointment reminder and SMS scheduling service for businesses of all sizes. The reminders and confirmation tool can be used to schedule text messages & emails to send to clients in order to reduce the number of no-shows and confirm appointments.

Read more about GoReminders

Users also considered
Exercise.com logo

Exercise.com is the all-in-one fitness business platform.

Exercise.com is a fitness business management platform that simplifies the painful admin tasks that are core to your fitness business. Through our custom-branded web and mobile apps, easily schedule, view, and manage all your appointments and classes – by trainer, location, and service.

Read more about Exercise.com

Users also considered
Kickserv logo

Field service management software for service professionals

Kickserv enables your customers to select services and book appointments from your website or Yelp page. Teams can then approve requests for scheduling.

Read more about Kickserv

Users also considered
Commusoft logo

Cloud-based job management software for field service

Commusoft is a field service management software that streamlines operations for apartments, hotels, and offices. The tool helps manage admin work and provides automation, lead conversion, and profitability insights to drive growth.

Read more about Commusoft

Users also considered
Textmagic logo

Unified platform for managing business communication

TextMagic provides a comprehensive business communication platform that combines SMS and email messaging capabilities in one unified interface. The service enables businesses to send mass text campaigns, schedule messages, and manage two-way conversations across multiple channels including SMS, email, WhatsApp, and Facebook. TextMagic offers features such as personalized messaging with dynamic fields, delivery tracking, and AI-powered response suggestions to help teams collaborate efficiently.

Read more about Textmagic

Users also considered
Thryv logo

All-in-one management solution built for small business

Appointment booking software built for small business. Enable appointment scheduling on your website and social pages so clients can book appointments 24/7.

Read more about Thryv

Users also considered

Key features for Appointment Scheduling software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Appointment Management: Reviewers value the ability to customize availability, sync with multiple calendars, manage staff schedules, and automate reminders. This feature enhances time management and keeps clients informed. 95% of reviewers rated this feature as important or highly important.
  • Online Booking: Users appreciate the ease of creating and sharing booking links, embedding booking options on websites, and integrating payment systems. It simplifies scheduling, reduces administrative tasks, and improves client convenience. 92% of reviewers rated this feature as important or highly important.
  • Confirmations/Reminders: Reviewers highlight the importance of automated appointment confirmations and reminders. This feature reduces no-shows, improves attendance rates, and enhances overall organization. 92% of reviewers rated this feature as important or highly important.
  • Calendar Management: Users find value in syncing with various calendar apps, setting availability, and managing multiple calendars. It helps maintain an organized schedule and prevents double bookings. 92% of reviewers rated this feature as important or highly important.
  • Mobile Access: Reviewers emphasize the convenience of managing appointments, accessing client information, and making schedule adjustments on the go. This feature supports flexibility and responsiveness. 88% of reviewers rated this feature as important or highly important.
  • Client Database: Users appreciate having a centralized system for storing client information, tracking appointment history, and personalizing services. This feature aids in maintaining client relationships and targeted marketing. 84% of reviewers rated this feature as important or highly important.