Customer Engagement Software with Contact Database

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29 apps

Dixa   

17
The Customer Friendship Platform
Dixa is customer service software that enables brands to communicate with customers in real-time on phone, email, chat & messaging apps from one agent-friendly interface. Dixa helps brands deliver an effortless, personalized customer experience by utilizing customer data & powerful routing features. Read more about Dixa
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The Customer Friendship Platform
Dixa is customer service software that enables brands to communicate with customers in real-time on phone, email, chat & messaging apps from one agent-friendly interface. Dixa helps brands deliver an effortless, personalized customer experience by utilizing customer data & powerful routing features. Read more about Dixa
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Zoho CRM   

4,232
CRM software that helps you sell smarter, better, faster.
Connect in real time with customers and prospects, across all channels. From email to phone, live chat, and even social media, stay in touch anytime, anywhere with an Omnichannel CRM like Zoho. Read more about Zoho CRM
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CRM software that helps you sell smarter, better, faster.
Connect in real time with customers and prospects, across all channels. From email to phone, live chat, and even social media, stay in touch anytime, anywhere with an Omnichannel CRM like Zoho. Read more about Zoho CRM
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Pipedrive   

2,222
CRM built by salespeople, for salespeople
Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close. Read more about Pipedrive
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CRM built by salespeople, for salespeople
Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close. Read more about Pipedrive
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Front   

168
Email management software and shared inbox for teams
Front is the first email management software that help teams collaborate with more engagement, transparency and accountability to manage hundreds of customer emails. With Front, you can assign emails to teammates, internally share and discuss emails without messy forwards and reply-alls. Read more about Front
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Email management software and shared inbox for teams
Front is the first email management software that help teams collaborate with more engagement, transparency and accountability to manage hundreds of customer emails. With Front, you can assign emails to teammates, internally share and discuss emails without messy forwards and reply-alls. Read more about Front
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Falcon.io   

142
Unified social media marketing and management platform
Falcon.io is a SaaS platform designed for social media marketers for social media monitoring, engagement, publishing, analytics & customer experience management. Read more about Falcon.io
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Unified social media marketing and management platform
Falcon.io is a SaaS platform designed for social media marketers for social media monitoring, engagement, publishing, analytics & customer experience management. Read more about Falcon.io
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CloudTalk   

135
Cloud-based call center software for sales and support teams
CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction, and boost sales. Integrate CloudTalk with existing tools, buy phone numbers from 80+countries, use 40+ advanced features and monitor team performance in real-time. Read more about CloudTalk
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Cloud-based call center software for sales and support teams
CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction, and boost sales. Integrate CloudTalk with existing tools, buy phone numbers from 80+countries, use 40+ advanced features and monitor team performance in real-time. Read more about CloudTalk
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LiveAgent   

927
Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent
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Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent
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Genesys Cloud   

100
Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
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Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
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Disciple   

12
Create your own community app. No coding required.
Our interactive software drive 16x more engagement than typically seen on branded social media pages. Read more about Disciple
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Create your own community app. No coding required.
Our interactive software drive 16x more engagement than typically seen on branded social media pages. Read more about Disciple
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User.com  

21
The engine of growth. An all in one solution for user data.
Increase conversion with a single tool for Sales, Support and Marketing. User.com lets you automate any sales process with a simple drag&drop tool. Read more about User.com
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The engine of growth. An all in one solution for user data.
Increase conversion with a single tool for Sales, Support and Marketing. User.com lets you automate any sales process with a simple drag&drop tool. Read more about User.com
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Ambassify  

8
Advocate marketing for brands
Ambassify helps to identify brand advocates and encourage them to generate positive word-of-mouth through referrals, reviews, testimonials, social shares, etc. Read more about Ambassify
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Advocate marketing for brands
Ambassify helps to identify brand advocates and encourage them to generate positive word-of-mouth through referrals, reviews, testimonials, social shares, etc. Read more about Ambassify
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PushAd  

7
PushAd is a SaaS marketing automation tool supporting ROI.
Push notifications enable users to subscribe fast and be up to date with your website's content and they enable you to engage potential customers effectively. Read more about PushAd
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PushAd is a SaaS marketing automation tool supporting ROI.
Push notifications enable users to subscribe fast and be up to date with your website's content and they enable you to engage potential customers effectively. Read more about PushAd
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Intercom  

707
The #1-rated Business Messenger for customer relationships.
Onboard customers and keep them engaged with email, push, and in-product messages. Read more about Intercom
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The #1-rated Business Messenger for customer relationships.
Onboard customers and keep them engaged with email, push, and in-product messages. Read more about Intercom
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amoCRM  

131
Messenger-based sales tool for SMBs and entrepreneurs
amoCRM provides tools to identify and nurture the 20% of your customers that drive 80% of your sales. Interact with chatbots, send email campaigns and win more customers with this messenger-based sales solution for SMBs and entrepreneurs. Read more about amoCRM
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Messenger-based sales tool for SMBs and entrepreneurs
amoCRM provides tools to identify and nurture the 20% of your customers that drive 80% of your sales. Interact with chatbots, send email campaigns and win more customers with this messenger-based sales solution for SMBs and entrepreneurs. Read more about amoCRM
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Creatio CRM  

57
Boost marketing, sales and service performance!
The best fit for companies that are looking to manage omnichannel communications. Read more about Creatio CRM
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Boost marketing, sales and service performance!
The best fit for companies that are looking to manage omnichannel communications. Read more about Creatio CRM
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SurveyLab  

38
Survey software and questionnaire tool
SurveyLab is professional online survey software for any size of business, non-government organizations and professionals. SurveyLab is an online survey tool that facilitates custom survey creation, automates the response collection process, and provides real-time reporting and analytics. Read more about SurveyLab
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Survey software and questionnaire tool
SurveyLab is professional online survey software for any size of business, non-government organizations and professionals. SurveyLab is an online survey tool that facilitates custom survey creation, automates the response collection process, and provides real-time reporting and analytics. Read more about SurveyLab
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Zoho CRM Plus  

36
Unified Customer Experience platform
Zoho CRM Plus is a truly omni channel platform that lets your customers reach out via phone, email, social media, live chat and surveys. Read more about Zoho CRM Plus
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Unified Customer Experience platform
Zoho CRM Plus is a truly omni channel platform that lets your customers reach out via phone, email, social media, live chat and surveys. Read more about Zoho CRM Plus
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Apollo.io  

19
Customer engagement software with configurable workflows
Apollo.io is a customer engagement software that helps businesses find prospects, verify emails, manage lead scoring, and establish two-way communication. The task management module allows employees to extract prospect-relevant case studies, department size information, and news articles. Read more about Apollo.io
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Customer engagement software with configurable workflows
Apollo.io is a customer engagement software that helps businesses find prospects, verify emails, manage lead scoring, and establish two-way communication. The task management module allows employees to extract prospect-relevant case studies, department size information, and news articles. Read more about Apollo.io
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IVCbox  

7
Customer communication tool with live chat & video calls
Customers can simply write a message via live chat, have their questions answered by video call or get instant replies from chatbot at any time of the day. Read more about IVCbox
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Customer communication tool with live chat & video calls
Customers can simply write a message via live chat, have their questions answered by video call or get instant replies from chatbot at any time of the day. Read more about IVCbox
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ServiceGuru Kiosk  

7
Kiosk solution for customer service feedback collection
ServiceGuru Kiosk is a cloud-based solution which helps businesses collect feedback from customers via automated kiosk devices across multiple locations, improving online reviews and customer service. It lets users rate employees based on their performance, ensuring workforce productivity. Read more about ServiceGuru Kiosk
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Kiosk solution for customer service feedback collection
ServiceGuru Kiosk is a cloud-based solution which helps businesses collect feedback from customers via automated kiosk devices across multiple locations, improving online reviews and customer service. It lets users rate employees based on their performance, ensuring workforce productivity. Read more about ServiceGuru Kiosk
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Agendize  

6
Agendize Appointment Scheduling
Book More Customers & Save Time Managing Them! Read more about Agendize
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Agendize Appointment Scheduling
Book More Customers & Save Time Managing Them! Read more about Agendize
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Sendlane  

6
Email marketing automation for eCommerce Stores!
Short Description Behavior-based automation proven to help turn email marketing into your #1 growth engine for your eCommerce store. Read more about Sendlane
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Email marketing automation for eCommerce Stores!
Short Description Behavior-based automation proven to help turn email marketing into your #1 growth engine for your eCommerce store. Read more about Sendlane
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Creedenz CXM  

5
Pushes customer engagement further than traditional CRMs
Creedenz CXM facilitates Enterprise business users to encourage, drive and manage customer engagement across core areas of sales, marketing, services and more. Read more about Creedenz CXM
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Pushes customer engagement further than traditional CRMs
Creedenz CXM facilitates Enterprise business users to encourage, drive and manage customer engagement across core areas of sales, marketing, services and more. Read more about Creedenz CXM
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Service Creatio  

4
The Omnichannel Customer Service and Support
Service Creatio (formerly bpm'online service) is a cloud solution that allows the management of customer requests and automates service operations by following pre-defined processes for full-cycle service management. Service agents can handle cases and service requests in a unified environment. Read more about Service Creatio
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The Omnichannel Customer Service and Support
Service Creatio (formerly bpm'online service) is a cloud solution that allows the management of customer requests and automates service operations by following pre-defined processes for full-cycle service management. Service agents can handle cases and service requests in a unified environment. Read more about Service Creatio
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Optinize  

2
Visual customer engagement platform
Optinize is a visual customer engagement platform that empowers marketers to deliver highly targeted and personalized messages across channels and devices. Read more about Optinize
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Visual customer engagement platform
Optinize is a visual customer engagement platform that empowers marketers to deliver highly targeted and personalized messages across channels and devices. Read more about Optinize
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