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Customer Engagement Software Integrated with Microsoft 365 (2026)
Last updated: March 2026
33 software options
Sponsored
Zoho CRM Plus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified Customer Experience platform
Read more about Zoho CRM Plus
Zoho CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management solution
Read more about Zoho CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
Read more about Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer support solution for B2B SaaS
Read more about TeamSupport
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
Read more about Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online survey creator and feedback collection
Read more about CustomerHero
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled customer service platform for collaboration
Read more about Front
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simplified email and SMS marketing management software
Read more about Zoho Campaigns
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based document and proposal and tracking software.
Read more about ClientPoint
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement platform with Chrome extensions
Read more about Ebsta
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Screen record, edit, and share within Chrome browser
Read more about Screencastify
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Messenger-based sales tool for SMBs and entrepreneurs
Read more about Kommo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Flexible Software. Focused Service.
Read more about Vivantio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer and employee experience platform
Read more about Delighted
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powerful, easy-to-use BOMP your whole team will love.
Read more about servis.ai
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
#1 SMS Marketing Service for Businesses
Read more about Mobile Text Alerts
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise Collaboration with Total Control
Read more about Ideagen Collaboration Portal
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM, sales & marketing automation software
Read more about Shape
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one Communication, Sales, and Marketing platform.
Read more about Clientify
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Empowering Businesses with Customer Service Automation
Read more about yellow.ai
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Actionable feedback for customer-obsessed businesses.
Read more about Customer Thermometer
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-Powered Virtual Assistant for Sales & Marketing Teams
Read more about Exceed.ai
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience solution with customer profile sharing
Read more about Smaply
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
360° success management & employee engagement platform
Read more about VirtlX
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Artificial Intelligence-based knowledge management solution
Read more about Capacity