getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Experience Software with Customer Segmentation (2026) - Page 11

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

348 software options

Antlere logo

Multi-channel Net Promoter Score (NPS) survey software

learn more
Antlere is an online Net Promoter Score (NPS) survey software that gathers & decodes NPS feedback from multiple platforms to measure & improve customer loyalty

Read more about Antlere

Users also considered
CYS logo

Software for creating and processing surveys and audits

learn more
CYS is a software solution for creating surveys and processing feedback into clear reports. There are standard questionnaires and various templates available, but it is also possible to start with a clean slate.

Read more about CYS

Users also considered
e-satisfaction.com logo

Understand your Customers & offer best-in-class Experiences

learn more
e-satisfaction.com is a Customer Feedback Software that helps you tap into your customers' mind and provide the best-in-class experiences they deserve & anticipate.

Read more about e-satisfaction.com

Users also considered
Apteco PeopleStage logo

Software for managing and automating multi-channel marketing

learn more
Apteco PeopleStage is a campaign automation software for multi-channel marketing. It allows for real-time automation with event triggers, omnichannel orchestration, and AI-enhanced optimization. Integrating with key marketing and analytics tools, it streamlines data and workflows. Features include journey design, segmentation, campaign analysis, and contact management.

Read more about Apteco PeopleStage

Users also considered
Azuba CCM Platform logo

Turn fragmented communications into meaningful conversations

learn more
Azuba's platform enhances customer communication by providing a unified hub for seamless data exchange & interactions across multiple channels. Azuba's CCM Platform supports efficient healthcare workflows with customizable solutions, improving efficiencies, patient care & customer relationships.

Read more about Azuba CCM Platform

Users also considered
Guest Suite logo

Online visibility and reviews management platform

learn more
Guest Suite is a local marketing platform that helps businesses manage their online visibility across multiple platforms. The solution combines three core functionalities: Review Management for centralizing and responding to customer reviews, Presence Management for optimizing Google business listings across various platforms, and feedback management for creating customized satisfaction surveys to measure service quality.

Read more about Guest Suite

Users also considered
StoryPulse logo

Closed loop customer assessment & response management tool

learn more
StoryPulse is a customer engagement platform that provides businesses with tools to create customizable assessments and capture clients’ feedback using surveys. Sales professionals can create qualitative or quantitative assessments, add multiple questions in polls, and sort them in a specific order.

Read more about StoryPulse

Users also considered
Wonderflow logo

Unified Voice of the customer analytics

learn more
Wonderflow is the simplest AI-based solution to analyze the Voice of the Customer and get insights on Ratings & Reviews.

Read more about Wonderflow

Users also considered
Nextiva CRM logo

Customer service and relationship management software

learn more
Nextiva CRM is a customer relationship management software designed to help businesses handle interactions with customers across multiple communication channels including phone, email, SMS, social media accounts, and more. It enables organizations to route customer support tickets to agents.

Read more about Nextiva CRM

Users also considered
BEYABLE logo

#1 CRO Platform

learn more
Turn abandoning and hesitating visitors into customers by on-site behavioral targeting. Huge bunch of marketing scenarios and options available.

Read more about BEYABLE

Users also considered
Zoomph logo

Digital Intelligence Reimagined

learn more
Helping sports teams, agencies and brands measure the value of their sponsorships, partnerships and understanding their audiences.

Read more about Zoomph

Users also considered
Experiture logo

Cloud-based marketing platform

learn more
Experiture is an online marketing platform that provides marketing automation and customer engagement solutions to small & mid-sized businesses

Read more about Experiture

Users also considered
Squirro logo

Data finds purpose with Squirro

learn more
Data finds purpose with Squirro, the first enterprise-ready generative AI for search, insights, and automation. Trusted by central banks and over 30 industry leaders. Squirro develops top-notch Retrieval Augmented Generation and Semantic Search technology with an unlimited universe of connectors.

Read more about Squirro

Users also considered
Octane AI logo

Conversational AI platform for Shopify merchants

learn more
Octane AI is an eCommerce solution designed to help Shopify and Shopify Plus merchants collect buyers’ insights to personalize cross-channel experiences. Administrators can capture the attention of visitors by allowing them to opt-in for email, SMS, and Facebook marketing campaigns via on-site pop-ups.

Read more about Octane AI

Users also considered
Wrench.ai logo

Personalization AI to acquire, grow, and retain customers

learn more
Wrench.AI is a personalization platform that distills complex data into painless human insights. We automate research and behavioral analytics for data-driven organizations that want to understand “Who” their audience is, “What” they care about, and “How” to serve them better.

Read more about Wrench.ai

Users also considered
SMS Número Corto logo

Teleprom, more than your provider, your partner.

learn more
SMS Marketing is a software that allows you to address customers through a text message with a 4 or 5 digit sender.

Read more about SMS Número Corto

Users also considered
User Vista logo

Unleashing insights with free in-app surveys

learn more
User Vista lets businesses gather powerful insights from their customers by launching beautiful in-app surveys for free. User Vista then combines analytics and qualitative feedback with AI.

Read more about User Vista

Users also considered
Formbricks logo

Cloud-based experience management software

learn more
Formbricks is a cloud-based and on-premise experience management software designed for industries such as health care, financial services, governmental organizations, and more that helps gather feedback on websites, applications, and other digital touchpoints.

Read more about Formbricks

Users also considered
Mosaicx logo

Virtual agent and messaging outreach

learn more
Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

Read more about Mosaicx

Users also considered
Omnichannel Personalization logo

Omnichannel eCommerce recommendations & content optimization

learn more
A series of excellence engagements that create velocity for our clients, maximizing the value of personalization and creating a differentiated customer experience in a highly integrated omni-channel retail environment.

Read more about Omnichannel Personalization

Users also considered
Inline Manual logo

Digital adoption platform facilitating customer engagement

learn more
Inline Manual is a cloud-based digital adoption platform designed to help businesses improve customer engagement by creating engaging walkthroughs, tips or tutorials for users to complete tasks and gain specific results across enterprise applications.

Read more about Inline Manual

Users also considered
UserExperior logo

Everything you need to analyze digital experience.

learn more
UserExperior is a qualitative mobile analytics tool to visualize and improve broken experiences inside your app.

Read more about UserExperior

Users also considered
LoyaltyXpert logo

Customer Loyalty Management Platform

learn more
AI-powered SaaS loyalty management software for customer and channel programs, sales tracking, and rewards automation.

Read more about LoyaltyXpert

Users also considered
Freshdesk Omni logo

Omnichannel customer support software

learn more
Freshdesk Omni facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

Read more about Freshdesk Omni

Users also considered
Small Business WiFi logo

Guest WiFi platform to track engagement with visitors

learn more
Guest WiFi has been a customer expectation for almost two decades however businesses see little return from this offering. Enhance your existing network with Purple's Small Business WiFi to boost your customer experience and collect valuable insights about your visitors and business operations.

Read more about Small Business WiFi

Users also considered