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Top Rated Customer Experience Software with Customer segmentation - Page 12

Last updated: November 2026

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356 software options

Moxo logo

Orchestrate complex business operations with humans and AI.

Moxo elevates customer experience by providing a seamless platform for managing client interactions. Its intuitive design and secure workflows enable businesses to deliver exceptional service with minimal friction.

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Zoho CRM Plus logo

Cloud CRM platform for sales, marketing & support

Zoho CRM Plus is a unified customer experience platform that brings sales, marketing, projects, analytics, AI etc together for a better customer experience.

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Keatext logo

Your most impactful improvements start here.

Keatext is a text analytics solution that delivers AI-based recommendations and ready-to-share reports leveraging GPT to improve customer experience.

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UserVoice logo

Build better products with intelligent product feedback

UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback.

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Sprinklr Social logo

The definitive AI-native platform for customer experience

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across every customer touchpoint.

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Centercode logo

Automated, Worry-free Beta Testing

Centercode is a client satisfaction solution which helps businesses manage the entire product lifecycle by capturing feedback from prospects, customers & employees. The platform lets users measure product success through net promoter scores, KPI metrics, & more.

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Vivantio logo

When Service Matters.

Enterprise Service Management for mid-market organizations ready to outgrow their help desk. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.

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Paytronix logo

Solutions for restaurants, convenience stores and retail.

Paytronix stands as the top-tier choice for Digital Customer Engagement Solutions, catering to restaurants, convenience stores, and retailers aiming to foster enduring connections with their guests. With a 20-year legacy, Paytronix continually enhances its Guest Engagement Platform, seamlessly integ

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Sprout Social logo

Social Media Management Software for Business

Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

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Hootsuite logo

Social media management & scheduling for SMBs and enterprise

Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.

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Genesys Cloud CX logo

Cloud CCaaS platform for global enterprises

Genesys Cloud CX is a cloud-native CCaaS platform unifying omnichannel engagement, workforce management, and AI-powered journey.

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Totango logo

Accelerate Revenues with Customer Engagement Management

Totango offers automated customer engagement management to drive conversions, boost retention and grow lifetime value. It enables you to close bigger deals faster by focusing on the right opportunities. It drive renewal rates up by ensuring customer success. It allows you to record events from your applications in real time and then analyze them. The solution is integrated with Saleforce and Marketo among others.

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Thryv logo

AI-powered software built for small business growth.

Thryv is the AI-native growth platform that helps small businesses get found online, attract more customers, and grow with confidence.

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Five9 logo

Cloud contact and call center software

With Five9, you can close the gap between your customer experience goals and the service you are actually able to deliver. With sophisticated features like ACD intelligent call routing, customer self-help through IVR, and CTI screen pops to inform agents of customer history.

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Bitrix24 logo

Cloud & on-premises workspace for all business sizes

Bitrix24 #1 FREE customer experience and customer relationship management platform used by 12 million businesses worldwide.

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Podium logo

Cloud-based AI platform for local business growth

Give every customer a 5-star experience and create lifetime loyalty with Podium. Manage all your messaging, payments, text marketing, phone calls, and third-party apps in one account, so you always have the context at your fingertips.

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Skeepers Feedback Management logo
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Understand and improve your customer experience

Cloud-based customer satisfaction platform, which helps small to large businesses in healthcare, technology, real estate, and other sectors manage customer experience via surveys, reporting, trend analysis, engagement tracking, and more.

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Insightech logo
(0)

Understand why website users don't convert to grow revenue

Australian Enterprise Web Analytics Software - Monitor User Journey - View Session Replays of Visitor Web Sessions - Heatmapping and Segmentation of User Data.

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SendCanyon logo
(0)

Cloud-based email marketing tool for businesses

SendCanyon is an email marketing platform offering campaign management, audience segmentation, and automation for businesses of all.

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Discoveriez logo
(0)

Japanese digital transformation platform

Discoveriez is a Japanese DX (Digital Transformation) support service that visualizes and streamlines customer-facing operations, and utilizes information collected from customers to improve products and operational flows, manage risks and optimize processes.

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VisionCX logo
(0)

AI-powered platform for customer survey analysis

VisionCX is a customer experience platform that enables businesses to create and distribute surveys measuring NPS, CSAT, and CES metrics. The platform features artificial intelligence capabilities that analyze open-ended responses in Portuguese, automatically categorizing feedback by theme and sentiment. Survey distribution occurs through multiple channels including WhatsApp, email, link, QR code, and website embeds, with responses consolidated into unified reports.

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Insurance customer portal logo
(0)

Self-service portal for policy & claims

DICEUS Customer Web Portal is an insurance self-service platform allowing policyholders to manage their needs via a personalized dashboard. It offers policy tools, claims tracking, instant quotes, secure payments, real-time updates, document management, broker contact, and renewal reminders. The solution integrates with insurance systems, CRM platforms, and data warehouses to support omnichannel experiences.

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AYA logo
(0)

AI-enabled insights and audience feedback software

Test ads, concepts and messages with Human Digital Twins built from real interviews, before you spend.

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Mobile Service Cloud logo
(0)

Mobile Service Cloud, for frictionless service experiences

Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

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binds.co logo
(0)

White-labeled survey tool to measure customer satisfaction

binds.co is a tool that helps businesses collect and measure customers' satisfaction rates and experiences in real-time using customizable online surveys shared across multiple channels, such as text messages, emails, widgets, and service kiosks.

Read more about binds.co

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