App comparison
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Free Customer Success Software
Last updated: February 2026
48 software options
Sponsored
HubSpot Service Hub
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer service solution for firms of all sizes
HubSpot Service Hub is free to get started and will grow with you. Service Hub Starter starts at $15 per seat per month. Service Hub Professional starts at $100 per seat per month. Service Hub Enterprise starts at $150 per seat per month.
Read more about HubSpot Service Hub
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Integrated sales & marketing software for growing teams
Basic: $14.99/user/ month (paid monthly) or $12.29/user/month (paid yearly) or $10.79/user/month (paid biennially) Growth: $49.99/user/month (paid monthly) or $40.99/user/ month (paid yearly) or $35.99/user/month (paid biennially) Pro: $79.99/user/month (paid monthly) or $65.59/user/ month (paid yearly) or $57.59/user/month (paid biennially)
Read more about EngageBay CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management solution
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All in one business management workspace
A 15-day free trial is available, and a free plan for starter business tools.
Read more about Bitrix24
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Design and automate business workflows in minutes.
Starter: Free - Recommended for small teams, startups, freelancers, and students who need to organize their tasks Business: $25/user/month - Recommended for mid-market teams needing to centralize and scale business processes Enterprise - Recommended for organizations that need enterprise-level security, control, and support to manage complex or connected business processes Unlimited - Recommended for organizations that need unlimited power to error-proof their Enterprise processes
Read more about Pipefy
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Email communication & sales productivity application
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Sales and marketing CRM for growing businesses
FREE (10 Users) Starter: $14.99/month ($.99/month paid annually or $8.99/month paid each 2 years) Regular: $49.99/month ($39.99/month paid annually or $29.99/month paid each 2 years) Enterprise: $79.99/month ($64.99/month paid annually or $47.99/month paid each 2 years)
Read more about Agile CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaborative inbox for teams
- Free - $14/month - $18/month - $26/month Details: https://missiveapp.com/pricing
Read more about Missive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Share information faster with visual context.
Pricing tiers include Pro (individual), Team, and Enterprise.
Read more about Zight
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Innovative Loyalty Programs, Customer Engagement & Gift Card
Packages starting as low as $29/mo
Read more about Preferred Patron Loyalty
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Meeting room scheduling and video conferencing platform
Annual subscription starts at $8.99 per host per month Monthly subscription starts at $9.99 per host per month
Read more about Vectera
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one community platform for branded communities
Enterprise: Contact Bettermode for pricing.
Read more about Bettermode
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collect, analyze, and act on customer feedback
Survicate offers flexible plans for every stage of growth—starting with a Free plan (25 responses/month) ideal for beginners, and moving to Starter ($79/month) for short-term projects and basic AI-driven insights. The Growth plan ($49/month billed annually) unlocks unlimited active surveys, multilingual targeting, AI sentiment analysis, and team collaboration features, while Volume (from $299/month) and Pro (from $299/month) plans support high-volume, multi-channel feedback with deep targeting, mobile SDKs, dashboards, and advanced integrations. Enterprise plan (from $499/month) delivers full platform access, premium compliance like HIPAA, dedicated success management, and white-glove onboarding for organizations needing scalable, secure feedback operations.
Read more about Survicate
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Collaboration Platform for sales & CS teams
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Platform that supports various social and messaging channels
Chaty offers four unique plans: Free, Basic, Pro, and Growth. Each paid plan gives you access to unlimited widgets & channels, widget & channels customization, triggers, attention effect, page targeting, custom channels, Google Analytics, custom CSS, traffic source targeting, date scheduling, & country targeting for a limited number of visitors per month. Monthly & yearly plans are available. Bigger plans are also available for businesses with 150K - 2M visitors per month.
Read more about Chaty
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Engage with Community
Not sure what plan to take? Speak to our team so we can find the plan that fits your needs. Contact us to learn more.
Read more about Higher Logic Vanilla
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Improve response times, monitor SLAs, and boost revenue
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
User Onboarding, no-code, Digital Adoption, user activation.
Growth - €35/mo - up to 5000 monthly active users Enterprise - €99/mo - unlimited monthly active users
Read more about Kompassify
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Agentic AI Orchestration and Enablement Platform
Contact Revinova for detailed pricing information.
Read more about Revinova
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement platform with automation
There are four pricing plans starting from the free plan to the enterprise plan. - Free Plan: AI chatbot + Live chat with 100 customers on Instagram, Facebook Messenger, Webchat and Google's Business Messages - Starter Plan: $10 for AI chatbot + Live chat with 600 customers on WhatsApp, Instagram, Facebook Messenger, Webchat and Google's Business Messages - Plus Plan: $35 for AI chatbot + Live chat with 2,400 customers on WhatsApp, Instagram, Facebook Messenger, Webchat and Google's Business Messages - Growth Plan: $120 for AI chatbot + Live chat with 10,000 customers on WhatsApp, Instagram, Facebook Messenger, Webchat and Google's Business Messages. - Enterprise Plan: Unlimited monthly chat customers with custom bots, automation and integration into third-party tools, premium support, and custom reports. All plans come with an FAQ bot, unlimited agent seats, Hubspot, Zendesk, and Zoho integration.
Read more about eBanqo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Understand and elevate your app’s reputation.
A free plan is available for up to 2 apps, 2 countries, and 5 users. The Premium plan starts from $29 per month for 2 apps, all countries, and up to 20 users. Contact AppFollow for custom enterprise plans.
Read more about AppFollow
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Deliver in-app experiences & turn new users into power users
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI Chatbot for Ecommerce & Support. No Hallucinations, Free
Free, Basic, Plus, Pro, Enterprise plans https://www.ometrics.com/pricing
Read more about Ochatbot
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Be The Hero 💜 Help Customers Fall In Love With Your Product
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video Chat, Cobrowsing, Screen sharing, Certified signature
Video Chat - $39 per seat per month Cobrowsing - $39 per seat per month ScreenSharing - $39 per seat per month Enterprise Solution - Multiple seats + Volume discounts, Comprehensive feature set + Training, Unlimited live chat, audio and video, Private Branding - Pricing on a quotation basis
Read more about VeriShow