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Online Help Desk Software

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SysAid logo

SysAid

4.5
(435)

All-in-one ITSM & Help Desk Software

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SysAid is an all-in-one Help Desk and ticketing software that transforms admins' productivity, enhances end-user experience, and drives value across your organization with Generative AI.

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Salesforce Service Cloud logo

Salesforce Service Cloud

4.4
(745)

Customer Service & Field Service Management Solutions

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Help your support agents solve customer problems faster by putting the right tools at their fingertips with Salesforce Service Cloud.

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Zoho Desk logo

Zoho Desk

4.5
(2.1K)

Superior customer service. Lasting experiences.

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Use Zoho Desk to automate ticket management by setting service levels, creating escalation rules & workflows, setting up notifications and more. This brings email, social media, live chat, phone calls, and web forms together. Our free plan gives you 3 users free to head start your operations.

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Zendesk Suite logo

Zendesk Suite

4.4
(3.8K)

Service-first CRM company that builds support & sales tools

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Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations.

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Front logo

Front

4.5
(258)

How 8,000+ companies streamline customer communication.

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Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

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Freshdesk logo

Freshdesk

4.5
(3.2K)

Online helpdesk system and customer service software

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Freshdesk helps businesses offer stellar customer service by combining omnichannel ticket management with helpdesk automations, SLA management, and robust reporting.

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Intercom logo

Intercom

4.5
(1K)

Making internet business personal

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Intercom is the only complete Customer Service solution that provides a seamless customer experience across automation and human support.

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LiveAgent logo

LiveAgent

4.7
(1.5K)

Great customer service starts with better help desk software

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LiveAgent is the ultimate help desk software over 138+ powerful features. It helps businesses manage multi channel communication via help desk tickets from a unified inbox. Join companies like BMW, Yamaha, and Huawei in CS excellence.

Start with a 1 month free trial, no credit card required.

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JIRA Service Management logo

JIRA Service Management

4.5
(626)

The only ITSM solution built on the Jira platform

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Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.

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TOPdesk logo

TOPdesk

4.5
(56)

The service management platform that makes service happen

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Help desk & service management

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BOSSDesk logo

BOSSDesk

4.6
(109)

BOSS Solutions a FrontRunner in Help Desk Software

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BOSSDesk provides a fully integrated Help Desk Software and IT Asset Management solution for both cloud and on-premise. It has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support.

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Atera logo

Atera

4.6
(380)

Ultimate All-In-One RMM Tool Suite for MSPs & IT Departments

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Atera’s all-in-one help desk and RMM platform is specifically tailored to help IT professionals streamline their day-to-day tasks. This includes Intelligent and AI-Powered Ticketing, IT Automation, and Reporting – all in one dashboard.

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InvGate Service Desk logo

InvGate Service Desk

4.6
(109)

IT service desk software

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Use InvGate to manage & automate your IT help desk with ticket management, self-service, SLAs, workflows, gamification, customer feedback, analytics & more.

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ConnectWise PSA logo

ConnectWise PSA

4.1
(238)

A PSA Tool Designed To Run Your As-a-Service Business

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Our help desk software leverages a market-leading ticketing system, which allows technology providers to provide the best support to their customers!

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HubSpot Service Hub logo

HubSpot Service Hub

4.4
(152)

Cloud-based customer service solution for firms of all sizes

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HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.

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NinjaOne logo

NinjaOne

4.8
(191)

The Easiest-to-Use Unified IT Operations Solution

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NinjaOne is the world's easiest-to-use unified IT operations platform. IT leaders use Ninja to maintain infrastructure, manage endpoints, and support end-users in a single, seamless solution that improves technician efficiency, enables automation, and improves end-user satisfaction.

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Freshservice logo

Freshservice

4.5
(564)

A complete IT service management (ITSM) tool for business

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Freshservice is an online ITIL-aligned service desk and ITSM software that’s easy to set up and use, to transform employee experience across the organization.

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Tidio logo

Tidio

4.7
(438)

Communicator for businesses. live chat, messenger and email

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Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface

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Issuetrak logo

Issuetrak

4.6
(185)

Report. Resolve. Relax. It starts with Issuetrak.

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Tired of software that lets you do just enough to dream of what you could accomplish with more control? Issuetrak lets you manage issue creation, resolution, reporting and more exactly the way you want. Get more for free - our knowledge base, task manager, and many other features come standard!

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Avochato logo

Avochato

4.7
(132)

SMS texting and live chat for sales, support & ops teams

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Avochato is an SMS/text messaging and live chat solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers

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ThinkOwl logo

ThinkOwl

(0)

Customer service software powered by AI

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Multi-channel customer service software fully powered by artificial intelligence.

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HaloCRM logo

HaloCRM

5.0
(1)

Software for managing customer service operations

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HaloCRM is a flexible help desk solution that offers a sustainable way to scale customer service operations. HaloCRM is a future-proof solution for organizations of any size.

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BeyondTrust Remote Support logo

BeyondTrust Remote Support

4.6
(2K)

Secure remote access software

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BeyondTrust Remote Support enables help desk teams to quickly and securely access and fix any remote device, running any platform, located anywhere in the world through one solution.

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LiveChat logo

LiveChat

4.6
(1.6K)

Customer service software that boosts online sales.

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Fully functional customer service platform with help desk, ticketing system and live chat software. Designed for engaging and supporting online visitors!

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ISL Light logo

ISL Light

4.7
(656)

Remote support software & unattended remote access

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Remote support software for helpdesks. Can be integrated into CRM and ITIL incident management products (BMC).

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