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Help Desk Software - Page 12

Last updated: April 2026

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326 software options

Confides logo

Confides

Cloud-based unified messaging platform

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IncognitoDesk is a cloud-based platform that provides businesses with a single web interface for all their messaging app accounts, which allows them to handle customers' queries on a unified location. Supervisors can view and respond to messages, organize them in folders, and annotate chats using a full keyboard.

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Milvus logo

Milvus

IT management system and help desk solution

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Milvus is an IT management platform which is available only in Portuguese. The system includes capabilities for managing IT assets, help desks, support/issue tickets, service catalogs, remote access, file transfer, device discovery, IT inventory, asset monitoring, customer documentation, and more.

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CloudRadial logo

CloudRadial

CloudRadial’s Unified Client Portal and CSA Platform enables

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CloudRadial’s Unified Client Portal and CSA Platform enables MSPs to deliver an Amazon-like client experience. With on-demand reporting, real-time insights, and automation, MSPs can support clients efficiently and at scale.

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CloudOffix logo

CloudOffix

(0)

Cloud-based Customer Based Business Management Platform

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CloudOffix is an all-in-one CRM platform with a 360-degree view of the customer while offering easy customization features, having access to all the natively integrated apps through one screen.

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Workelevate logo

Workelevate

AI-enabled digital employee experience platform

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Workelevate, an AI-enabled DEX platform, boosts employee productivity with its AI Copilot for instant IT issue resolution, reducing IT tickets. It also provides IT Admins with remote endpoint management and enhances Service Desk engineers with AI in ITSM.

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elevio logo

elevio

Self-service support & customer education platform

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Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more

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ControlHippo logo

ControlHippo

WhatsApp shared inbox that lets you manage multiple devices.

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Take your Sales and customer support to next level with a WhatsApp shared inbox that lets you manage multiple devices.

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Movidesk logo

Movidesk

Omnichannel customer service and help desk platform

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Movidesk is a cloud-based help desk platform, which enables enterprises to manage the ticketing system and centralize both client and team communications across multiple channels on a unified dashboard. Features include event-based triggers, reporting, service catalog, surveys, and timekeeping.

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Infraon Infinity logo

Infraon Infinity

Infraon Infinity

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Infraon Infinity is an integrated platform that helps small to large enterprises and telcos with information technology service management (ITSM), complete observability, and AIOps capabilities.

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Serviceware Processes logo

Serviceware Processes

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ITSM Software, Helpdesk & Service Desk for IT Organizations

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Serviceware offers intelligent solutions for digitizing and automating service processes and enabling companies to optimize their service costs. Key features include a service-catalogue, self-service portal, configuration and knowledge base management and process control.

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Canfigure logo

Canfigure

Modular ITSM and ITAM solution based on ITIL principles

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Web-based Incident management and Request Fulfillment. Integrated Change Management and CMDB. End-user self service.

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HelpSpace logo

HelpSpace

Customer Support Software for SMBs

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HelpSpace is a cloud-based customer support solution specifically built to provide support to teams and companies. To get a competitive edge in the market, the software provides users with features such as an intuitive interface, team inboxes, self-service sites, and multiple inbound channels.

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Centralpoint logo

Centralpoint

Digital experience platform & content management solution

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Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners.

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ISL Light logo

ISL Light

Remote support software & unattended remote access

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Remote support software for helpdesks. Can be integrated into CRM and ITIL incident management products (BMC).

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OneDesk logo

OneDesk

Helpdesk & Project Management Software - in one application

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Easy-to-use support ticket software with email capture, live chat, knowledge base, client portal and more. Highly configurable with automated workflows, auto-replies, auto-assignment, custom fields, forms, views, search and filtering. Includes a full-featured project & task management application.

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ky2help logo

ky2help

IT service management software

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ky2help® Service Management is the all-in-one solution for company-wide service processes. Both as an IT ticketing solution and for the digitalization of non-IT processes, it improves quality across service processes. The standard software is Serview certified and offers ITIL processes out-of-the-box.

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Rankmi logo

Rankmi

The all in one HR Platform.

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Rankmi is the leading 360º software for the automation of human capital processes in Latin America, which offers the most complete, robust and secure all-in-one platform on the continent, covering each of the stages of the collaborators' life cycle.

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Tactful AI logo

Tactful AI

Simpler, Better and Modern Customer Service

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Tactful AI’s customer service platform offers transformative business benefits by centralising interactions and enhancing service through AI and automation.

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Mint Service Desk logo

Mint Service Desk

IT service desk and asset management solution

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Mint Service Desk is a an IT service desk and asset management solution which aids small to large enterprises in monitoring, tracking and exchanging information about resources within the organization as well as with vendors.

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MSM logo

MSM

Be proactive with our data-driven AI augmented ITSM solution

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Our data-driven enterprise service management solution uses Data Lakehouse technology integrated with AI, RPA and ML technologies to automatically predict incidents and rapidly resolve them before they adversely affect the business.

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Naofix logo

Naofix

A unique SaaS that merges the powers of Helpdesk, CMMS & CRM

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By choosing Naofix's Helpdesk, you're activating a customer service tool as easy to use as a superhero gadget. With seamless communication, automated ticket qualification worthy of superior intelligence, and crystal-clear metrics, your agents can tackle customer issues with the speed of a hero.

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Motadata ServiceOps logo

Motadata ServiceOps

IT service management platform to adopt digital changes

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Motadata ServiceOps is an ITSM platform that can streamline business processes and provide complete enterprise service management.

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Zammad logo

Zammad

Open source helpdesk and ticketing solution

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Zammad is a help desk software. It is an open source solution designed for small and medium-sized companies. Zammad offers functionalities for customer service teams to manage and track customer requests.

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HelpCrunch logo

HelpCrunch

Customer Communication tool for support, marketing & sales

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HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales.
Increase conversions and sales, improve support, and grow faster with HelpCrunch.
Features:
- Live Chat
- Chatbot
- Email Marketing
- Help Desk
- Knowledge Base
- Popups
Try HelpCrunch for free!

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Assembled logo

Assembled

Intelligent workforce planning for modern support teams

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AI-powered workforce management with ML-based forecasting, intelligent schedule optimization, and real-time operational visibility for modern support teams.

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