Help Desk & Ticketing Software with Real Time Notifications

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41 apps

SolarWinds Service Desk   

498
IT Service Desk & Asset Management Software
Manage and prioritize service requests in one place with the SolarWinds Service Desk, and continuously improve how IT supports strategic business needs. Read more about SolarWinds Service Desk
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IT Service Desk & Asset Management Software
Manage and prioritize service requests in one place with the SolarWinds Service Desk, and continuously improve how IT supports strategic business needs. Read more about SolarWinds Service Desk
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Zendesk   

2,372
Cloud-based Help Desk & Customer Support Platform
Zendesk is a leading Help Desk and Ticketing software solution trusted by over 200,000 customers worldwide. Read more about Zendesk
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Cloud-based Help Desk & Customer Support Platform
Zendesk is a leading Help Desk and Ticketing software solution trusted by over 200,000 customers worldwide. Read more about Zendesk
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ConnectWise Manage   

181
A PSA Tool Designed To Run Your As-a-Service Business
Our help desk software leverages a market-leading ticketing system, which allows technology providers to provide the best support to their customers! Read more about ConnectWise Manage
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A PSA Tool Designed To Run Your As-a-Service Business
Our help desk software leverages a market-leading ticketing system, which allows technology providers to provide the best support to their customers! Read more about ConnectWise Manage
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InvGate Service Desk   

70
IT service desk software
Use InvGate to manage & automate your IT help desk with ticket management, self-service, SLAs, workflows, gamification, customer feedback, analytics & more. Read more about InvGate Service Desk
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IT service desk software
Use InvGate to manage & automate your IT help desk with ticket management, self-service, SLAs, workflows, gamification, customer feedback, analytics & more. Read more about InvGate Service Desk
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Opsgenie   

118
Alerting and on-call management for always-on services
Alerts, notifications and incident management service for dev and ops teams (development and operations) integrated with monitoring tools and push notifications. Read more about Opsgenie
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Alerting and on-call management for always-on services
Alerts, notifications and incident management service for dev and ops teams (development and operations) integrated with monitoring tools and push notifications. Read more about Opsgenie
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HappyFox   

78
Helpdesk, customer support software
HappyFox is a practical help desk solution to manage requests from multiple channels, with a ticket system, self-service knowledge base, & community forums. Read more about HappyFox
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Helpdesk, customer support software
HappyFox is a practical help desk solution to manage requests from multiple channels, with a ticket system, self-service knowledge base, & community forums. Read more about HappyFox
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Cayzu   

31
Cloud Based Ticket Management & Help Desk Software
Cayzu shows all conversations from multiple channels on a single screen. With ticket management, workflow automation, real-time insights, & a knowledge base. Read more about Cayzu
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Cloud Based Ticket Management & Help Desk Software
Cayzu shows all conversations from multiple channels on a single screen. With ticket management, workflow automation, real-time insights, & a knowledge base. Read more about Cayzu
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Dixa   

17
The Customer Friendship Platform
Get a powerful and user-friendly help desk for email, live chat, messaging apps and phone that runs in your browser. Easily keep track of all customer inquiries and utilize advanced routing features to work faster and smarter. Dixa starts at $99 per user/per month. Read more about Dixa
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The Customer Friendship Platform
Get a powerful and user-friendly help desk for email, live chat, messaging apps and phone that runs in your browser. Easily keep track of all customer inquiries and utilize advanced routing features to work faster and smarter. Dixa starts at $99 per user/per month. Read more about Dixa
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Alloy Navigator   

40
Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator
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Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator
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Vision Helpdesk   

27
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Multi Channel Help Desk Ticketing Software, Staff Collaboration, Task management, Ticket billing, Gamification, Workflow, SLA, Escalation, Macros and more.. Read more about Vision Helpdesk
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Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Multi Channel Help Desk Ticketing Software, Staff Collaboration, Task management, Ticket billing, Gamification, Workflow, SLA, Escalation, Macros and more.. Read more about Vision Helpdesk
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Front   

147
Email management software and shared inbox for teams
Turn your email into a help desk to deliver more personal customer support. Front brings emails and messages from every channel (email, chat, social media, SMS) into a collaborative team inbox. Try Front for free. Read more about Front
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Email management software and shared inbox for teams
Turn your email into a help desk to deliver more personal customer support. Front brings emails and messages from every channel (email, chat, social media, SMS) into a collaborative team inbox. Try Front for free. Read more about Front
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SeamlessDesk   

17
Helpdesk and Ticketing solution for businesses of all sizes
SeamlessDesk is a cloud-based helpdesk solution designed to help small to large businesses streamline customer support processes with a ticketing system, built-in inbox & a notification system, which sends push messages to inform agents about new support tickets & customer responses. Read more about SeamlessDesk
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Helpdesk and Ticketing solution for businesses of all sizes
SeamlessDesk is a cloud-based helpdesk solution designed to help small to large businesses streamline customer support processes with a ticketing system, built-in inbox & a notification system, which sends push messages to inform agents about new support tickets & customer responses. Read more about SeamlessDesk
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Bitrix24   

415
100% free CRM, collaboration and communication tool suite
Bitrix24 #1 FREE helpdesk and contact center software that comes with CRM. Used by 4 million companies in cloud and on-premise (open source code access). Our free omnichannel contact center allows you to communicate with your clients via email, phone, live chat, social networks and mobile messengers… Read more about Bitrix24
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100% free CRM, collaboration and communication tool suite
Bitrix24 #1 FREE helpdesk and contact center software that comes with CRM. Used by 4 million companies in cloud and on-premise (open source code access). Our free omnichannel contact center allows you to communicate with your clients via email, phone, live chat, social networks and mobile messengers… Read more about Bitrix24
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LiveHelpNow   

70
Help desk and live chat solution for customer service
LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more. Read more about LiveHelpNow
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Help desk and live chat solution for customer service
LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more. Read more about LiveHelpNow
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Supportbench   

17
All-in-one technical & customer support ticketing system
Supportbench is an all-in-one technical & customer support ticketing system for small to large customer service departments with SLA handling, workflows, & more. Read more about Supportbench
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All-in-one technical & customer support ticketing system
Supportbench is an all-in-one technical & customer support ticketing system for small to large customer service departments with SLA handling, workflows, & more. Read more about Supportbench
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VIZOR HelpDesk & Assets   

1
ITIL Certified IT Service and Asset Management Solution
VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. Read more about VIZOR HelpDesk & Assets On-premise or Cloud. Try for Free.
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ITIL Certified IT Service and Asset Management Solution
VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. Read more about VIZOR HelpDesk & Assets On-premise or Cloud. Try for Free.
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Atera   

135
Ultimate All-In-One RMM Tool Suite for MSPs and IT Pros
Atera is the ultimate all-in-one remote monitoring tool suite for IT Pros. Includes everything you need and nothing you don't: Full RMM, Help Desk and Ticketing, Remote Access & So Much More. Monitor unlimited devices for a fixed monthly cost. Try Atera for free today. Read more about Atera
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Ultimate All-In-One RMM Tool Suite for MSPs and IT Pros
Atera is the ultimate all-in-one remote monitoring tool suite for IT Pros. Includes everything you need and nothing you don't: Full RMM, Help Desk and Ticketing, Remote Access & So Much More. Monitor unlimited devices for a fixed monthly cost. Try Atera for free today. Read more about Atera
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Pipefy   

187
the Work Management platform
Pipefy is the Work Management platform that empowers do-ers to organize and control their work in a single place, allowing anyone to streamline and automate any process on their own. Read more about Pipefy
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the Work Management platform
Pipefy is the Work Management platform that empowers do-ers to organize and control their work in a single place, allowing anyone to streamline and automate any process on their own. Read more about Pipefy
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Agile CRM   

387
Sales and marketing CRM for growing businesses
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM
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Sales and marketing CRM for growing businesses
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM
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HarmonyPSA   

18
The next generation of professional services automation.
HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform available from the cloud on any device. Read more about HarmonyPSA Gain valuable insight With all the functionality you need in one place you’ll have the visibility to see what’s going on at the highest level and make more informed decisions. Increase billing With integrated time tracking systems and streamlined, automated billing you can bill more quickly and accurately. Contract management functionality eliminates revenue leakage and so improves profitability. Grow sales Convert more of your sales pipeline using our campaign management tools. Maintain and grow your existing customer base by providing exceptional customer service. Streamline operations Defined workflow processes will ensure that work gets done the way you want it to, every time, saving time and resources
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The next generation of professional services automation.
HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform available from the cloud on any device. Read more about HarmonyPSA Gain valuable insight With all the functionality you need in one place you’ll have the visibility to see what’s going on at the highest level and make more informed decisions. Increase billing With integrated time tracking systems and streamlined, automated billing you can bill more quickly and accurately. Contract management functionality eliminates revenue leakage and so improves profitability. Grow sales Convert more of your sales pipeline using our campaign management tools. Maintain and grow your existing customer base by providing exceptional customer service. Streamline operations Defined workflow processes will ensure that work gets done the way you want it to, every time, saving time and resources
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LiveAgent   

910
Great customer service starts with better help desk software
Great customer service starts with better Help Desk Software! Read more about LiveAgent
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LiveChat  

1,017
Premium Customer Service Software for Live Chat & Help Desk
Fully functional customer service platform with help desk, ticketing system and live chat software. Designed for engaging and supporting online visitors! Read more about LiveChat
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Premium Customer Service Software for Live Chat & Help Desk
Fully functional customer service platform with help desk, ticketing system and live chat software. Designed for engaging and supporting online visitors! Read more about LiveChat
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Trengo  

18
Collaborative inbox for all communication channels.
Trengo is a collaboration platform that provides businesses with a shared inbox to manage team communication and interact with customers across multiple channels such as WhatsApp, emails, chat, social media platforms, and voice calls. Read more about Trengo
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Collaborative inbox for all communication channels.
Trengo is a collaboration platform that provides businesses with a shared inbox to manage team communication and interact with customers across multiple channels such as WhatsApp, emails, chat, social media platforms, and voice calls. Read more about Trengo
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Simplisys Service Desk  

12
Help Desk, ITSM, service, and support management for SMBs
Simplisys Service Desk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests. Read more about Simplisys Service Desk
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Help Desk, ITSM, service, and support management for SMBs
Simplisys Service Desk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests. Read more about Simplisys Service Desk
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Mint Service Desk  

4
IT service desk and asset management solution
Mint Service Desk is a an IT service desk and asset management solution which aids small to large enterprises in monitoring, tracking and exchanging information about resources within the organization as well as with vendors. Read more about Mint Service Desk
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IT service desk and asset management solution
Mint Service Desk is a an IT service desk and asset management solution which aids small to large enterprises in monitoring, tracking and exchanging information about resources within the organization as well as with vendors. Read more about Mint Service Desk
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