getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Help Desk Software - Page 7

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.

326 software options

SteadyPoint Helpdesk logo

SteadyPoint Helpdesk

Customizable helpdesk for support across industries

learn more
Helpdesk is an ITIL & HIPAA-compliant SharePoint Add-in that streamlines customer support. It supports multi-channel ticket creation via email, Teams, and the portal, automates routing, prioritization, and escalations, and tracks SLAs. Customizable workflows, internal notes, and a knowledge base.

Read more about SteadyPoint Helpdesk

Users also considered
ServicePRO logo

ServicePRO

Enterprise Service Desk Request Software that delivers ROI

learn more
ServicePRO® is an enterprise service desk software that improves customer service by automating the entire service request cycle.

ServicePRO® is available as a cloud-hosted solution as well as an on-premise installation.

Read more about ServicePRO

Users also considered
Virima logo

Virima

Intelligent CMDB automation and complete IT asset management

learn more
Virima is a SaaS platform for businesses to manage IT operations and report potential challenges. It provides IT insights for decision-making through automated infrastructure discoveries and service mapping. The platform is designed to help companies simplify IT operations and systems management.

Read more about Virima

Users also considered
SolarWinds Service Desk logo

SolarWinds Service Desk

IT Service Desk & Asset Management Software

learn more
Manage and prioritize service requests in one place with the SolarWinds Service Desk, and continuously improve how IT supports strategic business needs.

Read more about SolarWinds Service Desk

Users also considered
Faveo Helpdesk logo

Faveo Helpdesk

Faveo Helpdesk helps simplify the customer support process

learn more
Faveo Helpdesk has served various clients across the globe to track and manage customer support. It helps your team stay organized. Faveo is integrated with email, phone, chat, social media (Facebook, Twitter), and many third-party applications. It is easy to install, easy to use, and cost-effective.

Read more about Faveo Helpdesk

Users also considered
One to One Plus logo

One to One Plus

Asset and help desk management software for K-12 schools

learn more
One to One Plus is a cloud-based asset management software that helps schools record and track inventory and manage help desk processes. Features include data import/export, auditing, notifications, user profile creation, automated workflows, and compliance management.

Read more about One to One Plus

Users also considered
Desk Manager logo

Desk Manager

We orchestrate deals for great results

learn more
We are a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management.

Read more about Desk Manager

Users also considered
Pulsedesk logo

Pulsedesk

Helpdesk system with AI

learn more
Omnichannel Helpdesk system designed to help businesses collect, manage and analyze customer requests from all channels via a unified portal.

Read more about Pulsedesk

Users also considered
Rezolve AI logo

Rezolve AI

Agentic AI platform for enterprise service automation

learn more
Rezolve.ai is an enterprise Agentic AI platform that helps organizations automate service management and employee support. It enables conversational support within Microsoft Teams and Slack, automates workflows, and improves access to enterprise knowledge.

Read more about Rezolve AI

Users also considered
Call Center Studio logo

Call Center Studio

Pay-as-you-go • Scalable • AI Powered • Better CX

learn more
Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.

Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.

Read more about Call Center Studio

Users also considered
HaloCRM logo

HaloCRM

Software for managing customer service operations

learn more
HaloCRM is a flexible help desk solution that offers a sustainable way to scale customer service operations. HaloCRM is a future-proof solution for organizations of any size.

Read more about HaloCRM

Users also considered
Oracle Fusion Cloud HCM logo

Oracle Fusion Cloud HCM

Redefine best in HR

learn more
Oracle HCM Cloud is a suite of human capital management applications that help find and retain talent including HR, benefits, payroll, & performance management

Read more about Oracle Fusion Cloud HCM

Users also considered
EngageBay CRM logo

EngageBay CRM

Integrated sales & marketing software for growing teams

learn more
AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

Read more about EngageBay CRM

Users also considered
Supportbench logo

Supportbench

The Only AI Customer Support Platform

learn more
Supportbench: Cut costs, boost resolution speeds, and enable agents with AI-driven support.

Read more about Supportbench

Users also considered
kintone logo

kintone

Agile, No-code Business Application Platform

learn more
Build business applications and database apps quickly and easily. No-coding required.

Read more about kintone

Users also considered
OTRS logo

OTRS

Helpdesk software for customer service management teams

learn more
OTRS is a helpdesk software designed to help businesses manage resources, workflows, internal communication processes, customers, service requests, and more on a centralized platform. Administrators can configure access permissions, enabling agents to view client data.

Read more about OTRS

Users also considered
Infizo Desk logo

Infizo Desk

(0)

Cloud-based ticketing and incident management software

learn more
Infizo Desk is a cloud-based ticketing and incident management software that helps businesses streamline help desk operations, manage resolution speed, and more.

Read more about Infizo Desk

Users also considered
AISERA logo

AISERA

AI service management

learn more
AI Service Desk by Aisera uses artificial intelligence (AI) to automate repetitive workflows and inquiries while continuously learning from each interaction. AI Service Desk includes Conversational AI, Conversational RPA, and TicketIQ.

Read more about AISERA

Users also considered
Diadyn logo

Diadyn

(0)

Business management application

learn more
Diadyn Helpdesk manages tickets, offers support, and integrates with Diadyn apps for efficient issue resolution. It centralizes customer inquiries, streamlines workflows, and provides real-time tracking, ensuring fast responses, enhanced customer satisfaction, and smooth operations across all teams.

Read more about Diadyn

Users also considered
EvantoDesk logo

EvantoDesk

Help desk software for small & medium businesses

learn more
EvantoDesk is simple help desk software and simple customer service software specifically for SMBs

Read more about EvantoDesk

Users also considered
Genuity IT Admin Suite logo

Genuity IT Admin Suite

IT management platform for businesses of all sizes

learn more
Genuity IT Admin Suite is a cloud-based platform which helps businesses generate actionable insights and streamline process workflows for IT departments. Key features include ticket management, network monitoring, asset performance tracking, and spend analysis.

Read more about Genuity IT Admin Suite

Users also considered
Crisp logo

Crisp

All-in-one multi-channel solution for customer messaging

learn more
Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots.

Read more about Crisp

Users also considered
Daktela logo

Daktela

Call Centre Software for all Business

learn more
Daktela contact center is a cloud-based solution of call center with native support for many communication channels "OmniChannel" in one Web application - phone, email, helpdesk, Webchat, SMS and social networks.

Read more about Daktela

Users also considered
EV Service Manager logo

EV Service Manager

IT service management solution for businesses of all sizes

learn more
EV Service Manager, by EasyVista, is a cloud-based IT service management (ITSM) solution, which assists organizations of all sizes with incident tracking and task management. Key features include trend analysis, request fulfillment, financial management, and reporting.

Read more about EV Service Manager

Users also considered
DevRev logo

DevRev

DevRev OneCRM, purpose-built for technology companies

learn more
DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. It helps individuals bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most and creating a company-wide culture of product and customer-centricity.

Read more about DevRev

Users also considered