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Best Live Chat Apps Integrated with Salesforce Service Cloud

15 software options

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Pricing models


Customer rating



Ada

5.0
(5)

Ada is an easy to use customer support automation platform.

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Integrates with Salesforce Service Cloud, Twilio, Zendesk, …

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Freshdesk

4.5
(2.3K)

Online helpdesk system and customer service software

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Integrates with Salesforce Service Cloud, Auvik, Xero, …

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Genesys Cloud CX

4.2
(121)

Mobile optimized cloud call center with multichannel routing

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Integrates with Salesforce Service Cloud, UserVoice, Google Workspace, …

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Userlike

4.6
(633)

Live chat and customer messaging for businesses of all sizes

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Integrates with Salesforce Service Cloud, UserVoice, Jira, …

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JivoChat

4.6
(59)

Live chat with agent apps for iOS & Android

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Integrates with Salesforce Service Cloud, Just AI Conversational Platform, Ecwid, …

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Teckst

4.9
(30)

Customer service texting platform

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Integrates with Salesforce Service Cloud, Scout, Help Scout, …

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INSIDE

4.6
(41)

Cloud-based visual AI-powered customer engagement solutions.

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Integrates with Salesforce Service Cloud, Salesforce Sales Cloud, Zendesk

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Helpshift

3.9
(27)

Digital customer service platform and ticketing system

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Integrates with Salesforce Service Cloud, Twitter, Dropbox Business, …

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Inbenta

4.6
(5)

AI-powered Customer Interaction Management Platform

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Integrates with Salesforce Service Cloud, RingCentral Engage Digital, Facebook, …

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iAdvize

3.8
(12)

iAdvize humanises the digital experience at scale

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Integrates with Salesforce Service Cloud, Google Analytics, Automat, …

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Velaro

4.2
(3)

Enterprise live chat software

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Integrates with Salesforce Service Cloud, Twitter, Wordpress, …

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Brand Embassy

5.0
(1)

Social Customer Service Software

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Integrates with Salesforce Service Cloud, Brandwatch, SAP HANA Cloud Platform, …

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Glia

5.0
(1)

Personalized live customer experience & engagement

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Integrates with Salesforce Service Cloud, Google Analytics, Salesforce Sales Cloud, …

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LiveOps

3.0
(2)

On-Demand Customer Service and Support Solutions

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Integrates with Salesforce Service Cloud, JobDiva, Salesforce Sales Cloud, …

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Talkative

(0)

Live chat solution for businesses of all sizes

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Integrates with Salesforce Service Cloud, Google Analytics

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