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Remote Desktop Software with Unattended Access (2026)

Last updated: April 2026

Key features of Remote Desktop Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Remote Access/Control: Reviewers value the ability to remotely access and control computers for troubleshooting, file access, and administrative tasks from any location. 96% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Users highlight the importance of customizable access controls and permissions for security, allowing tailored access and preventing unauthorized use. 90% of reviewers rated this feature as important or highly important.
  • Screen Sharing: Reviewers appreciate the real-time screen sharing feature for collaboration, demonstrations, and troubleshooting, ensuring clear communication and efficient problem resolution. 84% of reviewers rated this feature as important or highly important.
  • Multiple Monitor Access: Users find multiple monitor access crucial for tasks requiring extensive screen space, enabling control of multiple displays simultaneously for enhanced productivity. 80% of reviewers rated this feature as important or highly important.
  • File Transfer: The file transfer feature is valued for its ease and security in sharing documents and software between local and remote computers, saving time and facilitating collaboration. 80% of reviewers rated this feature as important or highly important.
  • Mobile Access: Reviewers emphasize the convenience of mobile access, allowing remote control and troubleshooting of computers from smartphones or tablets, enhancing flexibility and responsiveness. 74% of reviewers rated this feature as important or highly important.
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33 software options

TeamViewer ONE logo

Remote support, remote access & device management software

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TeamViewer's Remote Desktop offers secure, instant access to computers globally, enhancing productivity with seamless integration.

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ScreenConnect logo
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Remote meeting platform for resolving customers' queries

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ScreenConnect is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication.

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AnyDesk logo

Remote desktop software

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AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation.

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Zoho Assist logo
Category Leaders

Cloud-based remote support solution

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Quickly support remote customers through web-based, attended remote support sessions and manage remote computers effortlessly through unattended remote access.

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ISL Light logo
Category Leaders

Remote support software & unattended remote access

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ISL Online is a cross-platform remote support software which allows users to access and control computers and mobile devices from afar, in order to provide fast technical support to users. Access attended or unattended computers (Windows, Mac or Linux) in seconds from any computer or mobile device.

Read more about ISL Light

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Splashtop logo
Category Leaders

Remote access and remote support for specific use-cases.

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Splashtop Business Access offers remote desktop for professionals & teams. Access work PCs from any device, with free iOS & Android apps. Features: unbeatable pricing (up to 90% savings), high performance, file transfer, remote print, wake & top-tier security.

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RemotePC logo
Category Leaders

Remote Access for Consumers, SMBs, and Enterprises

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RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to your remote computers to work from home or anywhere you choose.

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FixMe.IT logo
Category Leaders

Remote Support Software That Always Works

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Remote desktop app designed for connecting to client machines within seconds to securely deliver on-demand or unattended support.

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Supremo Remote Desktop  logo

Remote assistance, IT professionals, System administrators

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SupRemo helps private and companies to connect with remote devices or servers to manage applications and provide support. The white-label capabilities let professionals personalize the interface using custom logos, company details and themes to establish brand identity with clients.

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dualmon logo
Category Leaders

Remote support and device access management solution

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dualmon Remote Access is a remote desktop software that helps businesses manage support, server monitoring, access management & other operations across remote devices. Users can host web meetings to give presentations, demos or training and facilitate collaboration via annotation and drawing tools.

Read more about dualmon

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Pulseway logo
Category Leaders

Remote monitoring and management platform for IT

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Pulseway is a remote monitoring and management software designed for managing workstations, servers, and network devices across Windows, Mac, and Linux environments. The platform includes real-time monitoring with actionable alerts, remote control capabilities with unlimited sessions, automated patch management for operating systems and third-party applications, and scripting tools with auto-remediation features.

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Dameware logo

Remote-access system support tool for IT professionals

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Dameware is a cloud-based remote support tool that assists IT professionals with issue resolution and Windows administration. Key features include multi-platform support, directory management, user account permissions, live chat, multi-monitor visibility, task-based ticketing and reporting.

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Getscreen.me logo

Remote Desktop Access. Instant. From a web browser.

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Cloud-based software for administration, technical support and remote work.

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LogMeIn Rescue logo

Remote support for helpdesks, call centers and organizations

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Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more.

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LogMeIn Resolve logo

Cloud-based remote support solution for SMBs

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Designed with today's SMBs in mind, LogMeIn Resolve is an all-in-one IT support software built to help IT professionals streamline their help desk by bringing together the tools they need to engage, identify problems, and fix issues faster.

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EV Reach logo

Remote support management solution

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EV Reach helps businesses schedule, launch and manage remote sessions to streamline support and management processes. Its automated incident management module enables organizations to handle service desk requests, open, resolve and close incidents, and view or add notes to support tickets.

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RealVNC Connect logo

Simple, secure & powerful remote access and support software

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The #1, powerful and fully encrypted remote desktop software for cloud and offline connections across multiple platforms. Unlimited users on the Device Access plan. Easy to deploy and administer. Responsive and intuitive to use. High-speed streaming, high-definition audio and superior image quality.

Read more about RealVNC Connect

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Iperius Remote logo

Remote desktop software for support and file transfer

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Iperius Remote is a remote desktop software designed to help businesses connect with Windows and Mac computers or servers to provide support, transfer files, share screens, and more. Administrators can customize the platform by adding the organization's name, logo, information, and preset options.

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Kaseya VSA logo

IT systems management software for internal IT and MSPs

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Kaseya VSA is a cloud-based Remote Monitoring and Management (RMM) software built for IT professionals. It allows users to monitor, manage, and secure any endpoint from anywhere. Kaseya VSA offers automated IT solutions with comprehensive monitoring and alerting capabilities, automated patch management, auto-remediation of routine IT issues, asset and inventory management, and remote access and control for troubleshooting.

Read more about Kaseya VSA

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TSPlus logo
Category Leaders

The Simplest and Most Affordable Remote Access Software

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Try the best value-for-money alternative to Citrix and Microsoft RDS. Get your team to start working remotely today in a secure environment on any device and browser. Safely web-enable your business applications to provide online access to the tools and documents your teams need.

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ManageEngine Remote Access Plus logo
Category Leaders

Enterprise remote support solution for system administrators

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ManageEngine Remote Access Plus is an enterprise remote support software that enables IT help desk technicians and system administrators to remotely govern and troubleshoot Mac, Windows, and Linux computers anywhere around the globe, from a central location

Read more about ManageEngine Remote Access Plus

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SetMe logo
Category Leaders

Remote Support Software Built for the New Era

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Remote support powerhouse designed for easily and securely connecting to remote PCs and Macs and delivering better, faster on-demand and unattended remote support from anywhere in the world.

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VISULOX logo

Privileged access management solution

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Leading privileged access management solution with an integrated remote support platform for secure external access. VISULOX is the answer to who did what, where, and when in your IT Infrastructure.

VISULOX is easy to integrate and rapidly improves the security cloud, hybrid, or on-prem deployments

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MSP360 Connect logo

Fast & Secure Remote Access Solution

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MSP360 Connect is a remote desktop solution for MSPs, IT pros, businesses, and individuals—enabling easy support and maintenance.

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Remote Utilities logo

Fast and secure remote desktop software.

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Remote Utilities is a remote access management solution for connecting remote devices & applications to provide training, support services or presentations via LAN or VPN-based connections. The unified command center lets users maintain connections, initiate remote sessions, and manage licenses.

Read more about Remote Utilities

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