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Top Rated Remote Support Software with Freshdesk
Last updated: October 2026
16 software options
Sponsored
5
1.3K
4
432
3
62
2
11
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote meeting platform for resolving customers' queries
Read more about ScreenConnect
5
496
4
266
3
32
2
7
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A complete IT service management (ITSM) tool for business
Read more about Freshservice
5
235
4
54
3
5
2
2
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based unified IT operations platform for MSPs
Read more about NinjaOne
5
17.4K
4
5.7K
3
912
2
127
1
48
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A single place for team communication and workflows
Read more about Slack
5
1.1K
4
309
3
33
2
7
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based remote support solution
Read more about Zoho Assist
5
592
4
176
3
10
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote support software & unattended remote access
Read more about ISL Light
5
19
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel Customer Communication Platform
Read more about Acquire
5
7.9K
4
3.2K
3
432
2
45
1
44
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Proactive IT management with AI-powered automation
Read more about TeamViewer ONE
5
23
4
5
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video's Most Interactive Platform
Read more about ilos
5
111
4
47
3
4
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise remote support. Secure, fast, always reliable.
Read more about LogMeIn Rescue
5
87
4
43
3
1
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote support management solution
Read more about EV Reach
5
14
4
6
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video-powered technical support platform
Read more about Blitzz
5
9
4
5
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Apple device management solution for Apple IT teams
Read more about Addigy
5
7
4
10
3
2
2
1
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT management software for managed software providers (MSP)
Read more about Electric AI
5
121
4
73
3
16
2
4
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified endpoint management for IT teams and MSPs.
Read more about LogMeIn Resolve
5
444
4
270
3
50
2
12
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service platform for unified support
Read more about JIRA Service Management