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Top Rated Speech Analytics Software with Slack

Last updated: November 2026

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16 software options

CTM logo

Conversation analytics for marketing attribution

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CTM provides conversation analytics software that helps businesses track which marketing campaigns drive conversions across calls, chats, forms, and texts. The platform features AI-driven insights that analyze customer conversations to uncover preferences and behaviors, while offering workflow automation tools to streamline sales pipelines through intelligent call routing and lead management capabilities.

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Leexi logo

AI-enabled conversational intelligence platform

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Leexi is a cloud-based conversational intelligence platform that helps businesses analyze, summarize, and transcribe audio and video calls. With its AI-powered meeting summary and automated note-taking features, it enables teams to optimize sales, telephony, and video conferencing operations.

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XM for Customer Experience logo

Customer experience management (CXM) platform

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Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.

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Modjo logo

Conversation intelligence software for business teams.

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Gain valuable insights into field activities at scale using our advanced conversational intelligence platform and supercharge your sales team's performance.

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Crisp logo

All-in-one multi-channel solution for customer messaging

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Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots.

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NUACOM logo

All-in-one Cloud Phone System for SMBs

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NUACOM offers an all-in-one Cloud phone system for SMBs that need a modern, fully scalable business communication solution. The platform offers over 50 business-class features to help boost productivity, connect departments, and centralize telephony for all locations.

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OnPage Incident Management System logo

Never miss a critical alert.

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With its distinctive alert-until-read technology, OnPage is the top Secure Incident Management System on the market.

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Spiky.ai logo

Decision Intelligence for Revenue Teams

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Spiky is an AI-powered conversation and revenue intelligence platform that transforms customer interactions into actionable insights, real-time coaching, and smarter revenue decisions.

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net2phone logo

Cloud-based VoIP communications platform for business users

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net2phone Canada is a SaaS-based communications provider offering VoIP and analytics solutions to Canadian businesses, with scalable telephony packages providing call queues, unlimited international calling to 40+ countries, free Polycom phones, & features including data insights & app integrations.

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Vozy logo

Voice AI platform for enterprises

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Vozy transforms the way companies interact with customers through voice assistants and conversational AI.

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CloudTalk logo

Cloud-based call center software for sales and support teams

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CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction and sales numbers. Integrate CloudTalk with existing tools, buy phone numbers from 140+ countries, use 70+ advanced features and monitor team performance in real-time.

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8x8 Contact Center logo

One solution for every customer interaction.

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8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success.

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Sprinklr Social logo

The definitive AI-native platform for customer experience

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Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across every customer touchpoint.

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Orvera AI logo
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The whole customer conversation, resolved.

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Orvera is the agentic AI platform for the whole customer conversation. AI agents resolve interactions end to end, Agent Assist guides people when they step in, AI Quality Management scores 100% of conversations, and Voice of Customer shows where to improve.

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Stratifyd logo
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Augmented intelligence (AI) and data analytics platform

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Stratifyd is an augmented intelligence and data analytics platform which helps businesses collect, analyze, and visualize unstructured and structured customer data in real-time. Using the AI-enabled speech analytics solution, customer care representatives can develop transcripts of call recordings.

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CustomerIQ logo
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Cloud-based AI conversation platform for sales teams

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CustomerIQ is a cloud-based AI conversation management platform for sales and service teams that automates CRM/AMS data entry, drafts.

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