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Zoho Invoice
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online invoicing tool for freelancers and SMBs.
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Zoho Invoice - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Zoho Invoice overview
Based on 821 verified user reviews
What is Zoho Invoice?
Zoho Invoice is a billing and invoicing tool with key features that include invoice creation, invoice history tracking, invoice processing, online invoicing, and more.
Who uses Zoho Invoice?
Reviews for Zoho Invoice come from a wide variety of industries, including Information Technology and Services (12% of reviewers), Marketing and Advertising (8%), and Computer Software (6%). The most frequent use case for Zoho Invoice cited by reviewers is billing and invoicing (81% of reviewers).
What do users say about Zoho Invoice pricing?
Most reviewers indicate that Zoho Invoice delivers excellent value for money, especially with its comprehensive free plan. However, some users report dissatisfaction with client limits, Zoho branding, and a steep price jump to paid plans.
What are the most popular integrations for Zoho Invoice?
The Zoho Invoice integration most frequently cited by reviewers is Zoho CRM, a CRM product rated 4.7 out of 5 for its integration with Zoho Invoice.
Starting price
Alternatives
with better value for money
Pros & Cons
Customization
Intuitiveness
Affordability
Configuration
Messaging
Stability
Zoho Invoice’s user interface
Zoho Invoice pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.6
Ease of use
4.7
Customer support
4.5
Reviews sentiment
What do users say about Zoho Invoice?
Reviewers appreciate Zoho Invoice for its intuitive invoicing, customizable templates, and ease of use, especially for small businesses and freelancers. They say it streamlines billing, tracks payments efficiently, and offers strong integration with payment gateways like PayPal and Stripe. Many highlight the value of its free plan, which covers most essential features, though some mention limits on client numbers and advanced options in the free tier.
Users report that Zoho Invoice simplifies accounting and expense tracking, making tax preparation easier. They note the client portal is helpful but wish for more functionality and offline access. Some mention customer support can be slow, and settings may be difficult to navigate.
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Who uses Zoho Invoice?
Based on 821 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Zoho Invoice's key features
GetApp's analysis of 166 verified user reviews collected between July 2021 and January 2025 identifies Zoho Invoice's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Zoho Invoice's invoice creation capabilities. They report that creating invoices is super easy and quick, with customizable templates that allow for professional-looking invoices. Users find it convenient to add items from a database and clone or set up recurring invoices. They also value the ability to create invoices on the go using mobile devices. However, some users mention limitations with editing line items on the mobile version and the need for more editable templates. Of the 106 Zoho Invoice users who gave detailed accounts of their use of Invoice Creation, 100% rated this feature as important or highly important.

Shannon H.
Lead Consultant
Steven S.
Owner & Principal Consultant
Reviewers indicate that Zoho Invoice simplifies billing and invoicing processes. They appreciate the customizable invoice templates, payment gateway integrations, and the ability to track due dates and send automatic reminders. Users find the dashboard straightforward, allowing them to manage accounts receivables efficiently. They also value the recurring invoicing functionality and the ease of creating and sending invoices via various means. However, some users mention the importance of these capabilities for maintaining organized financial records. Of the 37 Zoho Invoice users who gave detailed accounts of their use of Billing & Invoicing, 100% rated this feature as important or highly important.
See related user reviews
Nirmal D.
Director
Marian V.
Software engeneer
Users report that Zoho Invoice's invoice history is valuable for tracking and analyzing past transactions. They appreciate the ability to filter invoices by date, customer, or item, and to mark invoices as paid or pending. Reviewers find it helpful for maintaining accurate business records and resolving disputes. They also mention the convenience of accessing invoice history from any device, thanks to its cloud-based nature. However, some users express a desire for an archive capability to manage old entries. Of the 59 Zoho Invoice users who gave detailed accounts of their use of Invoice History, 95% rated this feature as important or highly important.

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Dedre M.
Business Owner
Sergio T.
Marketing Consultant
Reviewers feel that Zoho Invoice's invoice processing capabilities are efficient and user-friendly. They highlight the ease of associating receipts with invoices, tracking payments, and maintaining accurate records. Users appreciate the ability to process invoices quickly, even on the go, and the convenience of automated payment alerts through connected gateways. Some users mention the importance of these capabilities for VAT tax filing and overall business management, while others note the seamless integration with other Zoho products. Of the 29 Zoho Invoice users who gave detailed accounts of their use of Invoice Processing, 93% rated this feature as important or highly important.
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Sydney C.
Manager
Abel J.
Data-Entry Specialist
Reviewers find Zoho Invoice's online invoicing capabilities highly convenient. They appreciate the ability to email invoices directly from the platform, track mail, and offer online payment options. Users report that online invoicing speeds up the payment process and reduces the need for paper invoices. They also value the ability to access and manage invoices from any device, including mobile phones. However, some users mention minor issues with logo display in emails and the need for more customization options. Of the 68 Zoho Invoice users who gave detailed accounts of their use of Online Invoicing, 91% rated this feature as important or highly important.

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Georgiana P.
Owner

Swapnil G.
Digital Transformation Head
All Zoho Invoice features
Features rating:
Zoho Invoice awards
Zoho Invoice alternatives
Zoho Invoice pricing
Starting from
Free
User opinions about Zoho Invoice price and value
Value for money rating:
Of 171 reviews that provide robust commentary on Zoho Invoice's price and value, 85% mention it in a positive light.
Most reviewers indicate that Zoho Invoice offers excellent value for money, particularly highlighting its free version, which includes many useful features such as invoice generation, automatic payment reminders, and expense tracking. Users appreciate that the free plan is comprehensive enough for small businesses and freelancers, allowing them to manage various aspects of their business without incurring costs. Some reviewers find the pricing for paid plans competitive and affordable, offering a wide array of functionalities at a fraction of the cost of other platforms like FreshBooks or QuickBooks. They also value the flexibility to scale up from free to paid plans as their business grows.
However, some users report dissatisfaction with the limitations of the free version, such as the cap on the number of clients and contacts, and the presence of Zoho branding on documents. They feel that the jump in price from the free to the paid version is too steep for small businesses. Additionally, some reviewers mention that integrating Zoho Invoice with other Zoho tools can increase costs, and they find the overall pricing for small to medium enterprises to be high. Despite these concerns, many users still find Zoho Invoice to be a cost-effective solution for their invoicing needs.
, and
To see what individual users think of Zoho Invoice's cost and value, check out the review excerpts below.
Zoho Invoice integrations (70)
Integrations rated by users
We looked at 821 user reviews to identify which products are mentioned as Zoho Invoice integrations and how users feel about them.
Integration rating: 4.4 (5)
“It's a MUST for me to have Square Payments integrate with Zoho, and the ease of the integration was beautiful.”
“makes it easy to receive payments and i get notified when ive received payment”
Kathy M.
Owner
Integration rating: 4.6 (7)
“Integration between Zoho Books and Zoho Invoices makes monthly financial reporting a breeze since all reporting data can be automatically imported into Zoho Books for reporting.”

Dedre M.
Business Owner
Integration rating: 4.0 (3)
“It is easy to enter data directly into Zoho invoice or to copy/paste from Excel”
Michael M.
President
Integration rating: 4.5 (2)
“The integration is important because I intend to link my Jotform booking forms directly to my Zoho invoice.”
Sydney C.
Manager
Integration rating: 5.0 (2)
“It is important for my business to have a seamless quoting & invoicing data transfer between my CRM and accounting platform and Zoho Invoice enables that.”

Sarp O.
Founder
Integration rating: 5.0 (3)
Integration rating: 4.7 (3)
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
Integration rating: 4.0 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 4.0 (1)
Integration rating: 3.0 (1)
Zoho Invoice customer support
What do users say about Zoho Invoice customer support?
Customer support rating:
We analyzed 33 verified user reviews to identify positive and negative aspects of Zoho Invoice customer support.
Widely noted by reviewers, Zoho Invoice customer support is helpful, prompt, and courteous when contacted for assistance.
A significant portion of users mention multiple support channels, including chat and phone, making it easy to get help when needed.
A minority of users report slow response times and difficulty reaching knowledgeable support, with some citing lack of real assistance.
Support options
Training options
To see what individual users say about Zoho Invoice's customer support, check out the review snippets below.
“I feel quite relaxed using it, knowing that anything new I wanted to do I could contact support for a sensible and well considered response.”
Elizabeth F.
Owner
“I personally found support to be very helpful but they can take 2-3 days to initially respond.”
Damon S.
Director
“The software itself works fine, however I have had 2 incidents in the past year and the customer service or lack there of is terrible. If you can reach a human being, they are based in India and are not able to help trouble shoot the issue.”

Steve C.
Owner
Zoho Invoice FAQs
Zoho Invoice has the following pricing plans:
Starting from: $0.00
Pricing model: Free
Free Trial: Available
These products have better value for money
Q. What is Zoho Invoice used for?
Zoho Invoice is a cloud-based invoicing solution designed to help small businesses with invoicing, tracking expenses and, accepting online payments.Key features include project billing, time tracking, reporting, customizable templates and, a client portaI. Teams using Zoho Invoice can track estimates, convert them to invoices, and send reminders to clients to complete their outstanding payments. Additionally, users can create tasks, collect advance payments for projects, and keep track of their invoice history. Zoho Invoice is available in 17 languages: Arabic, Bahasa Indonesia, Bulgarian, Croatian, Dutch, English, French, German, Italian, Japanese, Korean, Chinese (Simplified), Portuguese, Spanish, Swedish, Thai, and Vietnamese.
Q. What are the benefits of using Zoho Invoice?
Zoho Invoice is intuitive and easy to use, so you can get up and running in no time.
Benefits of using Zoho Invoice:
1. Managing customers and item information
Stay organized by keeping all of your customer and item information in one place. Capture customer details along with information about the goods and services you offer, so that you can quickly add them to the transactions you create.
2. Seamless invoicing
Zoho Invoice provides an intuitive interface with which you can create and send invoices with just a few clicks.
3. Efficient time tracking
Zoho Invoice enables users to keep track of the time spent on various tasks and use it as a basis for billing.
4. Payment collection
Zoho Invoice offers integrations with multiple payment gateways to help you collect payments on time, send reminders, and keep track of customers' payments.
5. Efficient expense tracking
Zoho Invoice makes it easier for you to track your expenses. It also lets you capture expense receipts right from your mobile device and attach them to expenses.
6. Interactive client portal
The software provides a customer portal where clients can share their concerns and queries, view and accept estimates, pay your invoices, and download statements.
7. Intuitive reporting
Zoho Invoice supports over 30 reports to give you detailed insights into the financial health of your business. With these real-time reports, you can track key metrics such as best-selling products, invoice statuses, pending payments, and more.
Q. Who are the typical users of Zoho Invoice?
Zoho Invoice has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Zoho Invoice support?
Zoho Invoice supports the following languages:
Arabic, Bulgarian, Chinese (Simplified), Croatian, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Portuguese, Spanish, Swedish, Thai, Vietnamese
Q. Does Zoho Invoice support mobile devices?
Zoho Invoice supports the following devices:
Android, iPad, iPhone
Q. Does Zoho Invoice offer an API?
No, Zoho Invoice does not have an API available.
Q. What other apps does Zoho Invoice integrate with?
Zoho Invoice integrates with the following applications:
authorize.net, Zoho CRM, Zoho Projects, Google Workspace, Zoho Books, Square Payments, Zoho Campaigns, Slack, Microsoft 365, PayPal Enterprise Payments, Zoho Analytics
Q. What level of support does Zoho Invoice offer?
Zoho Invoice offers the following support options:
Knowledge Base, Email/Help Desk, FAQs/Forum
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