TravelBank Features List

TravelBank Reviews

TravelBank

The business app that pays users to travel

4.67/5 (27 reviews)
3,392

TravelBank Feature Summary

  • Mobile Receipt Capture
  • Receipt Upload
  • Flight booking
  • Fast reimbursements
  • General ledger integrations
  • Booking Management
  • Online Booking Integration
  • Expense Claims
  • Expense Tracking
  • Budget Control
  • Currency Conversion
  • Authentication & Security
  • General Ledger
  • Third Party Integration
  • Employee Self Service
  • Employee Management
  • Customizable Approvals
  • Travel Management
  • Project Budgeting
  • Expense report generation

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Reporting & Statistics (28 other apps)
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Room Booking (36 other apps)
Third Party Integration (34 other apps)

Mobile apps

iOS App


238 reviews

See all iOS Apps

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

See all Android Apps

TravelBank Feature Reviews

24 reviewers had the following to say about TravelBank's features:

Jeff Kim

TravelBank is great. Free expensive tool, travel booking and rewards back!

2018-04-24

Pros

Expense management software has all of the features needed, like taking receipts. Mobile app is awesome.

Cons

Need to expand to hotel bookings and other travel related features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Winston Haynes

Great tool for tracking expenses and generating reports.

2018-03-14

Expense tracking and receipt management are the two biggest benefits.

Pros

Easily captures and processes receipts submitted through both the internal camera and e-mails.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Super helpful app for managing travel and expenses!

2018-03-06

Pros

Powerful mobile app makes it easy to take photos and record expenses, like that you can set up rewards for booking travel, can even hook up with your bank account

Cons

There aren't that many detractors that I can think of for why to use this application, a lot of it comes down to your preference on the user interface. As an admin the reporting can be a little hard to find for the first time but is otherwise very user friendly

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Maximilian Miller

A really easy and cost-effective way to book flights

2018-05-03

Pros

Especially the booking itself is straight forward, compared to many other application/websites where the final booking is normally where either the price suddenly increases or any other problems arise.

Cons

So far I did not encounter many negative aspects in the software. The leading on startup and when changing the animation from looking for flights to the actual results takes a bit long some times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Davis Nguyen

TravelBank has been the best expense tool I've used

2018-04-24

Makes expenses so much easier.

Pros

- Customer service is Top 1% - everyone I've interacted with from Connor to the rest of the travel team has been responsive and rewarding.

Cons

- Still confused about the travel booking since it doesn't verify/confirm my booking right away so for last-minute trips, I'm cautious about using it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lyle Fong

Awesome modern app that's easy to setup!

2018-02-13

Pros

Simple travel bookings and budgeting in a clean, clutter-free interface.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrew Boggs

TravelBank is great. Between the perks and the customer service, it can't be beaten!

2018-04-24

Pros

Also, the fact that their customer service team is like a personal travel concierge takes so much of the headache out of booking travel.

Cons

The way that you go through the booking process, you'd expect there to be a review page before being instantly booked.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Financial Services company, 11-50 employees)

TravelBank is really fun and easy to use!

2018-04-24

Knowing what my budget is for a business trip, and having all my expenses in one place easy to refer back to.

Pros

TravelBank is super easy to use and I like knowing what my budget is for business trips.

Cons

I thought booking my flight through the system was easy to do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Catie Teles

I used TravelBank twice and had just positive experiences with it.

2018-04-27

Pros

It is easy to book trips and deal with the expenses.

Cons

I would have loved to be able to look into further details regarding my bookings (such as images on hotels).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Source: Capterra
Helpful?   Yes   No
Read more
Jordan Gibson

Very easy to use and the rewards are amazing.

2018-04-28

Pros

The most I like about this is how easy the app is to use and if you need help there is always someone there to answer the questions you have.

Cons

I didn't have much trouble booking with the app, as a new user it did take a minute to become familiar with the the search engine but after that booking my flight was very simple .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Mark Hornby

Very easy to use and navigate

2018-04-24

Pros

Easy to navigate, I like the ability to sort through flight options and I also like how the company can earn savings as well as the individual.

Cons

I still need to explore reports and how to limit users access to our company card. Also, our company pays for flights for our consultants, so I am interested in learning more about that process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Source: Capterra
Helpful?   Yes   No
Read more
Brendan O'Connor

fast and easy to use

2018-03-07

Makes it quick and easy to file expenses

Pros

Takes a minute or two to add an expense and file a report.

Cons

I mostly expense Uber/Lyft rides - it would be nice if the receipts automatically uploaded so I wouldn't have to screenshot each one.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Travelator


Hi Brendan, thanks for the review!

One way to make expensing rideshares more easily is to simply forward the email receipts to us, and we'll automatically generate expenses for you: https://support.travelbank.com/getting-started-with-expenses/for-employees/forwarding-email-receipts

With Uber, you can even use the instructions for "From your Personal Email Account" to set "email+domain@receipts.travelbank.com" as your "Work" email address in the Uber app, and those receipts will get forwarded automatically!

Please don't hesitate to let us know any other questions or feedback you may have.

Read more
Jordan McIntosh

Travelbank makes reimbursement and expense tracking easy!

2018-04-24

Pros

It's easy to upload receipts and submit expenses for reimbursement.

Cons

I would love to get additional emails when my expense report has been approved and reimbursement has been posted to my account.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Gary Willard

Software for the frequent traveler to help organize any event.

2018-05-08

Pros

I personally like that I can accumulate credit card and airline points through this software.

Cons

Sometimes it takes longer for the app to open, but that may just be a user issue and not a software issue. Other than that, I really like this program.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Source: Capterra
Helpful?   Yes   No
Read more
Jessica Rea

Had an issue w/submitting my original purchase. Next bus. day I made a new purchase w/help from CS.

2018-04-25

Pros

I also like the ease of creating, submitting, and approving expense reports.

Cons

The chat feature makes it seem there is no way to get help after hours.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Restaurants company, 11-50 employees)

TravelBank made it easy to track my expenses for a business trip to NYC

2018-04-25

Pros

There's functionality to generate a final expense report, TravelBank's interface makes it a breeze to categorize expenses, and finding flights was ridiculously easy.

Cons

If you are on wifi when adding expenses to your report, there's a good chance the application will close part way through adding the expense.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Niara Perry

Quick but sometimes confusing

2018-03-06

Pros

Its an easy way to get reimbursed.

Cons

Sometimes the expense report vs individual charges gets confusing.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Travelator


Thanks for the review Niara!

You can submit expenses directly from the main "Expenses" screen by tapping "Submit" in the top-right on mobile, or clicking the 3-dot menu in the top-right on desktop; this will directly generate a report named "General Expenses" and submit it to your manager, and works great if you just have a few expenses each month.

To assign expenses to a report, all you have to do is create a new report first from the "Reports" section of the menu. You can then create expenses directly from the new report you've just created. Also, each time you create a new expense from the main "Expenses" screen you can choose to assign it to any open Report.

Hope that helps and let us know any time you have further questions or feedback!

Read more
JOAN JOHNSON

Great. I love working with Connor Lawrence and the Travel Team.

2018-04-24

This APP allows the Finance Team to quickly audit the expense reports. Very user friendly.

Pros

The ease of use of the APP and desktop version, the friendly staff, and the 24 hour concierge service.

Cons

Also the Admin cannot see if an EE's expense report is still unsubmitted or if he is still in his Supervisor's box for approval.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Luis Bocanegra

Great

2018-04-26

Pros

Ease of use was the number one feature that really impressed about the application, within five minutes I had already booked my flight with help by the automated response team which promptly sent me a response to any questions that I do have .

Cons

The application doesn¿t give detailed flight windows to how far one could book out for your trip, there were just no flights available if you were trying to book about ten to twelve months out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Lindsey Liss

Pretty easy to use right off the bat, but seems a bit unintuitive when logging back on.

2018-04-24

Pros

Can quickly book flights for work with no hassle. There are also pretty decent pro tips when you first get started to help you navigate around the platform; this is super helpful.

Cons

While it was pretty easy to use right off the bat, it seemed a bit unintuitive when logging back on to try and check out flight details.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Becky Rees

Saved money booking my first trip thru your app; finding flight info later was not so straitforward.

2018-04-27

Through a referral code I was able to save twenty percent, if I am remembering correctly. That's what got me to try out and book through your app for the first time. Thank you!

Pros

Saving money and comparing flight itinerary options; I haven't used the mileage tracker yet, but hear that it is great.

Cons

That flights I booked through the app were not easy to find in your app later when I went to see the details on flight dates/times, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Kristi Porter

Easy travel booking for business? Yes, please!

2018-04-30

I appreciated how easy it was to navigate and select just what I needed.

Pros

It was extremely easy to use.

Cons

I didn't like that I could only book it via the app, but they have since fixed that, so I look forward to trying the desktop version in the future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 1001-5000 employees)

My first choice travel app

2018-03-14

Pros

Its easy to use and free.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Melodi Esmaili

Great

2018-04-24

Pros

Easy to use and clear.

Cons

Repeat on clicking rewards it would return to original setting . Overall not many problems. I did not like the vouchers being non exclusive to taxes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Source: Capterra
Helpful?   Yes   No
Read more