TravelBank Features

TravelBank

Leading all-in-one expense and travel management platform

4.65/5 (127 reviews)

Competitor Feature Comparison

Accounting Integration
Approval Process Control
Approval Workflow
Audit Trail
Authentication
Booking Management
Budget Control
Budgeting/Forecasting
Client Management
Corporate Card
Credit Card Management
Currency Conversion
Dashboard
Employee Management
Employee Self Service
Expense Claims
Expense Tracking
Financial Analysis
Financial Management
Fraud Detection
General Ledger
Mobile Access
Mobile Receipt Upload
Multi-Currency
Online Booking
Policy Management
Prepaid Cards
Project Accounting
Project Tracking
Quotes/Estimates
Real-time Updates
Receipt Management
Reimbursement Management
Reminders
Reporting/Analytics
Reservations Management
Secure Data Storage
Spend Analysis
Spend Control
Supplier Management
Third Party Integrations
Time & Expense Tracking
Travel Management
Vendor Management
Workflow Management
Visit WebsiteCompare App
Accounting Integration
Approval Process Control
Approval Workflow
Audit Trail
Authentication
Booking Management
Budget Control
Budgeting/Forecasting
Client Management
Corporate Card
Credit Card Management
Currency Conversion
Dashboard
Employee Management
Employee Self Service
Expense Claims
Expense Tracking
Financial Analysis
Financial Management
Fraud Detection
General Ledger
Mobile Access
Mobile Receipt Upload
Multi-Currency
Online Booking
Policy Management
Prepaid Cards
Project Accounting
Project Tracking
Quotes/Estimates
Real-time Updates
Receipt Management
Reimbursement Management
Reminders
Reporting/Analytics
Reservations Management
Secure Data Storage
Spend Analysis
Spend Control
Supplier Management
Third Party Integrations
Time & Expense Tracking
Travel Management
Vendor Management
Workflow Management
Visit WebsiteCompare App
Accounting Integration
Approval Process Control
Approval Workflow
Audit Trail
Authentication
Booking Management
Budget Control
Budgeting/Forecasting
Client Management
Corporate Card
Credit Card Management
Currency Conversion
Dashboard
Employee Management
Employee Self Service
Expense Claims
Expense Tracking
Financial Analysis
Financial Management
Fraud Detection
General Ledger
Mobile Access
Mobile Receipt Upload
Multi-Currency
Online Booking
Policy Management
Prepaid Cards
Project Accounting
Project Tracking
Quotes/Estimates
Real-time Updates
Receipt Management
Reimbursement Management
Reminders
Reporting/Analytics
Reservations Management
Secure Data Storage
Spend Analysis
Spend Control
Supplier Management
Third Party Integrations
Time & Expense Tracking
Travel Management
Vendor Management
Workflow Management
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Mobile apps

iOS App


1,694 reviews

Requires iOS 13.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


377 reviews

TravelBank Feature Reviews

25 reviewers had the following to say about TravelBank's features:

Anonymous
(Computer & Network Security company, 11-50 employees)

TravelBank rocks

2018-12-18

Great CX

Pros

Ease of use and management process.

Cons

Solid app and process. Very happy

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeff K.

TravelBank is great. Free expensive tool, travel booking and rewards back!

2018-04-24

Pros

Expense management software has all of the features needed, like taking receipts. Mobile app is awesome.

Cons

Need to expand to hotel bookings and other travel related features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Winston H.

Great tool for tracking expenses and generating reports.

2018-03-14

Expense tracking and receipt management are the two biggest benefits.

Pros

Easily captures and processes receipts submitted through both the internal camera and e-mails.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Manpreet K.

Best software for money savings

2021-07-28

Pros

They help with management and monitoring of transactions.

Cons

I have nothing to say about this software.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Super helpful app for managing travel and expenses!

2018-03-06

Pros

Powerful mobile app makes it easy to take photos and record expenses, like that you can set up rewards for booking travel, can even hook up with your bank account

Cons

There aren't that many detractors that I can think of for why to use this application, a lot of it comes down to your preference on the user interface. As an admin the reporting can be a little hard to find for the first time but is otherwise very user friendly

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Ankush K.

Really easy to use T&E software

2020-04-17

Pros

One stop solution for booking reservations and expenses easily.

Cons

There was no way to override approval from manager for last minute travel reservations.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Magdalena M.

Convenient and User Friendly Expense Report Tool

2021-04-12

Pros

Expenses are very easy to use and integrates well with our AP systems.

Cons

Booking a flight instead of using your preferred airlines app and your stored traveler profile.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Maximilian M.

A really easy and cost-effective way to book flights

2018-05-03

Pros

Especially the booking itself is straight forward, compared to many other application/websites where the final booking is normally where either the price suddenly increases or any other problems arise.

Cons

The leading on startup and when changing the animation from looking for flights to the actual results takes a bit long some times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Davis N.

TravelBank has been the best expense tool I've used

2018-04-24

Makes expenses so much easier.

Pros

- Customer service is Top 1% - everyone I've interacted with from Connor to the rest of the travel team has been responsive and rewarding.

Cons

- Still confused about the travel booking since it doesn't verify/confirm my booking right away so for last-minute trips, I'm cautious about using it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jonathan N.

Helpful, streamlined and the rewards are great!

2019-02-11

Pros

My preferred booking method is Google Flights and this was right up there in terms of bringing the information into a streamlined UI.

Cons

I flew Southwest, and the check-in process for Southwest is cutthroat.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kandi P.

Travel Made Easier at Clearlink

2019-04-17

As a large company, with locations in different states, and managers traveling to meet with clients, Clearlink was looking for a way to reduce travel spend, but overall have a seamless and streamlined user experience for booking travel.

Pros

Their goal is to have you book a flight from start to finish in under a few minutes, and the process is simple and streamlined to take the headache out of booking travel.

Cons

There are many items on the roadmap for this year, like rental cars, and as a company that has a high annual travel spend, we can already see we will rely heavily on the upcoming features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Abbie S.

Easy to book and super affordable

2019-02-21

Awesome - easiest flight booking ever!

Pros

The passenger details were easy to fill out too. No ads for hire cars and hotels etc so pretty seamless experience

Cons

Would have preferred more airline choice!

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Travelator


Hey Abbie,

So glad to hear that you're finding our booking experience easy to use! We're constantly working to expand our inventory, so any time you have suggestions or requests feel free to send them in to support@travelbank.com.

Read more
Anonymous
(Financial Services company, 11-50 employees)

TravelBank is really fun and easy to use!

2018-04-24

Knowing what my budget is for a business trip, and having all my expenses in one place easy to refer back to.

Pros

Great way to keep your employees informed on budgets and make it easy for them to book business trips.

Cons

I thought booking my flight through the system was easy to do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lyle F.

Awesome modern app that's easy to setup!

2018-02-13

Pros

Simple travel bookings and budgeting in a clean, clutter-free interface.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kristina S.

Travel Bank Review

2019-08-23

I like the option of booking everything in one spot, hotels, flights.

Pros

How easy it is to use, search for flights and hotels.

Cons

At the beginning not that many hotels were included. Now the selection is a lot bigger and better!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrew B.

TravelBank is great. Between the perks and the customer service, it can't be beaten!

2018-04-24

Pros

Also, the fact that their customer service team is like a personal travel concierge takes so much of the headache out of booking travel.

Cons

The way that you go through the booking process, you'd expect there to be a review page before being instantly booked.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Logistics and Supply Chain company, 51-200 employees)

Convenient way to book travel and get rewards

2019-07-15

Pros

I use airbnb very frequently, so getting some kind of rewards for that is awesome.

Cons

I usually end up finding way better deals elsewhere and booking through another site.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Steve P.

Why TravelBank sucks

2019-02-22

Pros

The chat feature is okay.

Cons

After waiting several hours, one of the airlines returned literally minutes before I was heading out of the office on a vacation. 4. My selected itinerary was originally in budget, but after entering my details and clicking the confirm button, the price magically jumped $200 and required my manager to approve. 5.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No

Response from Travelator


Steve, we¿re so sorry about this difficult experience, as it¿s certainly not up to our standards. Your Customer Success Manager will work with you directly on making this up to you, and also rest assured that everything we¿ve learned from this situation will go towards improving the future experience for you and all of our other users. Please don¿t hesitate to reach out any time for any further feedback or questions!

Read more
Catie T.

I used TravelBank twice and had just positive experiences with it.

2018-04-27

Pros

It is easy to book trips and deal with the expenses.

Cons

I would have loved to be able to look into further details regarding my bookings (such as images on hotels).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Jordan G.

Very easy to use and the rewards are amazing.

2018-04-28

Pros

The most I like about this is how easy the app is to use and if you need help there is always someone there to answer the questions you have.

Cons

I didn't have much trouble booking with the app, as a new user it did take a minute to become familiar with the the search engine but after that booking my flight was very simple .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Jim W.

useful

2020-05-07

Pros

makes it easy to put materials together for exp reports

Cons

approval process is difficult to navigate

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 51-200 employees)

Easy Travel Management

2019-07-15

Pros

This cuts down on admin time, frees up team members for other work, and removes the headache of the expense and reimbursement process.

Cons

No complaints about user experience or support, but it would be nice to see them add some other booking types.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Ian E.

Awesome business travel app

2019-02-18

Very positive

Pros

No hasel booking for business trips.

Cons

The filtering, sorting, and recommendation engine for hotels could use some work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Travelator


Thanks for the kind words, Ian, as well as the great feedback and suggestions -- rest assured that we're working on all the points you mentioned!

Read more
Travis H.

Good Product

2020-04-21

Pros

It is easier to use and a good value for the cost.

Cons

The reporting to accounting is not super-easy.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Marty N.

TravelBank

2019-02-11

Happy with the direction travelbank is going. It was easy to use for business travel and even made changes with no hassle.

Pros

Online capabilities.

Cons

No rental car ability yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more