They have worked with us to set up our system with all the nuances of our PTO policies. The price is amazing for an intuitive product with excellent customer support.
It's a friendly user application, easy to navigate yourself through it. Additionally, they have an amazing costumer service team always willing to solve any issues in a timely manner.
It is very user friendly, has a good asthetic, and is easy to educate company employees on the functionality, benefits, and accessibility.
Entitlement reporting is confusing and hard to follow.
Sometimes I have trouble because it is so simplified that I'm not looking in the right places for options. When they are right in front of me, I just don't realize it.
There is little that is missing from this software and they are always making updates. I would say if you have a lot of employees it takes some time to set them all up initially.