iCIMS Talent Cloud Pricing, Features, Reviews & Alternatives

iCIMS Talent Cloud

Applicant tracking and recruiting software

4.28/5 (781 reviews)

iCIMS Talent Cloud overview

What is iCIMS Talent Cloud?

iCIMS is a leading provider of Software-as-a-Service (SaaS) business platforms for enterprise-sized organizations. Dedicated to the world of talent acquisition, iCIMS products make it easy to streamline the recruitment lifecycle. The iCIMS Applicant Tracking solution is designed for enterprise-sized organizations looking to streamline their recruitment, advance their applicant tracking, simplify job postings, and engage with job seekers.

iCIMS offers enterprise companies a powerful software suite of solutions designed with modern-day recruiters in mind. Backed by automation and innovation, iCIMS provides recruiters and HR professionals with the collaborative tools that them an edge over the competition.

iCIMS holds the belief that a product is only as strong as the service behind it and, as a result, is committed to the ongoing pursuit of 100% customer satisfaction. iCIMS’ industry-leading customer support teams serve clients 24 hours a day, 5 days a week. From hosting and migration services to best practices and consulting engagements, iCIMS provides the value-added support that many competing solution providers simply cannot offer.


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iCIMS Talent Cloud user reviews

Value for money
Ease of use
Customer support
Rachel M.

Recruiting with ICIMS

Used daily for 6-12 months
Reviewed 2020-03-31
Review Source: Capterra

ICIMS seemed some-what difficult to use at first, but my team has adapted well to it. At first, it didn't seem very user-friendly, but through trial and error, we have developed some tips and tricks. I do like the reporting features, which make it easy to pull numbers and data from our recruiting efforts.

ICIMS has great add-on features, such as TextRecruit that make it convenient and easy to interact with candidates. Adding candidates into ICIMS is very easy and user-friendly. It's also awesome that it has a dashboard on the front page, which makes for easy access to current candidate data.

I wish ICIMS had more appeal, design wise. It's very bland looking compared to other recruiting software I have used before.

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 8/10

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Rebecca P.

ATS that has great value

Used daily for 2+ years
Reviewed 2019-11-01
Review Source: Capterra

We first chose this software because it was more competitive and more user friendly than our previous ATS. As the years have past, the customizable features to make it work for any industry and the reporting capability is why we have continued to renew. The Help Desk team is extremely responsive and don't make you feel stupid for asking a question.

We like the ease of use for job seekers, administrators and Hiring Managers. The customer service in the Help desk is excellent as well.

The reporting is so robust, it can be daunting to figure it out. Once you get the hang of it, you realize the possibilities are endless.

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 10/10

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Jessica K.


Used daily for 2+ years
Reviewed 2021-04-08
Review Source: Capterra

I love using ICims for recruitment. Also, the fact that multiple users can see the same job requisitions is a plus especially when you have a large team.

This product is easy to use and helps me track applicants. Love that you can see how many other applications the candidate has submitted.

Wish there were functions to rate candidates for recruitment (for those that re-apply after being turned away).

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 8/10

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Tina S.

Comprehensive system but lots of clicks to get there

Used daily for 2+ years
Reviewed 2017-09-05
Review Source: Software Advice

There are a lot of ATS systems out there. Look for a good one that can grow with your company. ICIMS charges for everv new technology they put out there, social media, website upgrades. They bank on you being captive since it is difficult to migrate to a new system.

ICIMS is a very robust system and has alot of capabilities, add-ons and overall functionality. It is highly configurable and allows you to add custom fields. There is a reporting feature that allows you to select specific report data and save the report for future. Additionally, libraries will store your requisitions, and other position information for easy reference through foldering capabilities. Tracks email communication through your outlook system, to capture both sides of the email conversation. Additionally, they have a lot of pre-recorded training and webinars to get to learn the system.

They didn't have a direct feed through Indeed and our positions were picked up randomly and after several days. Additionally, requisitions are difficult to post, show up with multiple fonts (even after various attempts at editing, which is a poor representation of your company.) ICIMS is very difficult for EEO/AAP reporting. Our standard reports didn't work well for this at all. Customer service is very hit or miss, some are really great, and others don't know the system at all. Account representatives are the same way, we just left them, due to their lack of interest to help us update the system set up after 10 years of use. There are alot of custom programming required to implement changes, and they didn't implement updates with the new DOL requirements. We had to ask for the new EEO forms for VEVVRA and Disability reporting requirements.

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 2/10

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Chris P.

very simple, modern and efficient

Used daily for 1-2 years
Reviewed 2021-02-20
Review Source: Capterra

this has made response time from candidates so much faster which can be crucial at times. And often candidates don't want to respond on their work email, but CAN respond on their personal phone via text. This is a very valuable tool

this is a great feature for getting fast responses from candidates, especially when they can't respond by email

sometimes it doesn't sync with their icims candidate profile so you have to log in to the actual product web page

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Value for money
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Likelihood to recommend: 10/10

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iCIMS Talent Cloud pricing

Pricing options
View Pricing Plans

Our pricing is based on certain available packages as well as the complexity and robustness of the final system, which is scaled to meet your specific needs. Contact iCIMS for more information on pricing.

iCIMS Talent Cloud features

Activity Dashboard
Applicant Tracking
Assessment Management
Collaboration Tools
Customizable Branding
Employee Profiles
Mobile Access
Recruitment Management
Reporting & Statistics
Self Service Portal
Third Party Integrations
Training Management

Data Import/Export (446 other apps)
Employee Database (517 other apps)
Employee Management (501 other apps)
Performance Management (444 other apps)
Search/Filter (388 other apps)

Security and privacy


Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

GetApp Analysis

iCIMS is a feature-packed talent acquisition software that aims to simplify the way modern recruiters attract, screen, and onboard top talents in their fields. Equipped with a comprehensive tool suite to recruit, connect with, and transition applicants to new hires, iCIMS enables organizations to systematically track the talent acquisition lifecycle in a single system.

Designed with the recruiter’s unique needs in mind, iCIMS combines real-time requisition performance reporting with modern recruiting tools that include social job post distribution and job board postings, so recruitment is less time-consuming and more efficient. Some of the app’s core features include iCIMS Recruit, iCIMS Connect, iCIMS Onboard, and its attracting and screening tools.

What is iCIMS Talent Cloud?

As the war for top talent becomes increasingly intense, HR departments and recruiting professionals are moving towards a more streamlined recruiting process versus old methods where numerous documents, files, folders, and spreadsheets are needed to accurately pinpoint the best possible candidates for an open job position.

And then, there’s the similarly important new hire onboarding process that can potentially strengthen or cut short a new employee’s ties with the company, depending on how they’re treated on their first day on the job. It’s no surprise, therefore, that an all-in-one applicant tracking system like iCIMS is growing in popularity.

iCIMS’ numerous tools reside in one centralized hub, so information access and review is faster and easier, allowing recruiters to engage the right candidates and ultimately hire the right people for the right jobs.

Who is iCIMS Talent Cloud For?

  • Experience level: Beginner to advanced
  • Industry: Any industry in which companies intend to capitalize on the benefits of a cloud-based talent acquisition and management software, though most of iCIMS’ clients fall under the retail, healthcare, energy, manufacturing, and small business categories
  • Business size: Small businesses to large enterprises
  • Departments/roles: HR staff, HR manager, recruitment officer, applicants, new hires
  • Budget/point: Customized to each organization’s unique needs
  • Example customers: Penn National Gaming Inc., Esurance, National Church Residences, DeVry, SiriusXM Radio, Sysco, and Trump Entertainment Resorts

Main Features

iCIMS Recruit

iCIMS Recruit is a configurable and easy-to-use solution that allows recruiting professionals to optimize their hiring processes and choose the most fitting candidates from a pool of qualified applicants. iCIMS Recruit carries a dashboard that consolidates everything – calendars, tasks, appointments, applicant files, reports, communications, and more – in a single screen.

Other features that make iCIMS Recruit a vital component of the hiring process are key metrics, candidate management, searches, role-based user assignments, job management, career portal, and reporting.

iCIMS Connect

There are two types of job hunters - those that are proactively looking for a new career opportunity and those that are looking around but aren’t yet ready to take the plunge, also called passive candidates. Passive candidates may not be your target group for currently open positions, but nurturing relationships with them can reap dividends for your company in the long run.

This is where iCIMS Connect steps in. iCIMS Connect is a recruitment marketing automation system that aims to engage passive candidates who are open to exploring career opportunities with your company in the future. It communicates job opportunities and career paths with them, among other things, to keep them interested in a position with your organization when the time is right.

This all begins with the candidate clicking on a “Not ready to apply?” option where they’re taken to a branded and mobile-friendly portal that connects them with your company through a traditional resume or social media account. A login is created for them so they can go back to the portal at any time.

iCIMS Onboard

You don’t want to give your new hires the wrong impression about the company on their first day on the job, especially since it’s only natural for them to expect the same level of attention they received during the recruitment phase.

Coupled with iCIMS Recruit, iCIMS Onboard makes it easy for the hiring department to transition recruits from applicants to new hires. Administrative functions are facilitated through auto-populated employee fields and task suggestions. New hires are then invited to log in to an onboarding portal where they can update their profile information, complete forms, familiarize themselves with company policies, and so on.

The iCIMS Onboard reporting functionality generates high-level reports on the new hires’ task completion statuses. Where tasks aren’t yet completed, the system automatically sends out reminders.

Applicant Attracting Tools

To hire the best people in your field, you have to attract the best possible candidates. To reach out to the best, you have to be where they are. iCIMS is equipped with various business tools to help you do just that. The iCIMS Social Distribution tool allows organizations to instantaneously connect to scores of potential candidates by allowing their employees to automatically post and share new job openings with their social networks.

iCIMS also has a pre-built integration with JobTarget’s OneClick Job Distribution tool, which saves companies tons of time through automated job postings to over 14,000 online job boards. The iCIMS Career Site SEO tool enhances your career sites’ search visibility so you get the attention of candidates looking for jobs via the search engines.

Applicant Screening Tools

To further simplify the screening process, the iCIMS Video Screening tool enables candidates to upload a short personal video using the webcam on their computer or mobile device, explaining why they’re the best fit for a job position. Recruiters and hiring managers review the uploaded videos to help them decide who advances to the next phase of the hiring process.

Also, the iCIMS I9 and E-Verify tools ensure hiring professionals don’t unnecessarily expend time and energy screening and interviewing applicants who may ultimately be unable to render service to their company because of employment eligibility issues (e.g., foreigners without the required work permits), among others.


Aside from a REST API that developers can use to make information flow between iCIMS and their current business systems more seamless, iCIMS integrates with 125+ apps like SAP, ADP, Kronos, Ceridian, Paychex, Oracle, Orange Tree, PeopleAnswers, PeopleSoft, Kenexa, Workday, and EmployeeScreenIQ.


The iCIMS pricing model is subscription-based and the dollar value depends on the final product that’s customized according to your company’s unique applicant tracking needs.

Bottom Line

  • Comprehensive talent acquisition solution that simplifies the oftentimes tedious process of attracting and screening applicants, and onboarding new hires
  • Offers mobile-optimized career portals so candidates can perform job searches via any mobile device
  • Seamless transition of applicant data to employee database once hired
  • Allows relationship formation with applicants and passive candidates via social media, job boards, and fully branded career portals
  • Fully brandable and can be customized to suit your business goals and needs

Additional information for iCIMS Talent Cloud

Key features of iCIMS Talent Cloud

  • Unmatched searching and reporting
  • Employee referral programs
  • Internal job transfers
  • Talent CRM
  • Social recruiting
  • New hire portals
  • Electronic forms
  • Screening questions
  • Job board posting
  • Applicant workflow
  • Assessment management
  • Assignment management
  • Automatic notifications
  • Calendar sync with Google
  • Communication management
  • Compliance management
  • Configurable workflow
  • Customizable branding
  • Customizable reporting
  • Data visualization
  • Employee profile
  • Instant messaging
  • Interview scheduling
  • Job management
  • Jobs board
  • Pipeline management
  • Pre-screening
  • Real time reporting
  • Real time updates
  • Receiving
  • Referral tracking
  • Resume database
  • Resume parsing
  • SMS integration
  • Social media integration
  • Summary reports
  • Talent acquisition
  • Video support
  • Workflow management
  • Activity dashboard
  • ERP integration
  • Feedback collection
  • Recruiting management
  • Social network marketing
  • Chat
  • Custom fields
  • Email templates
  • Pipeline reports
  • Applicant tracking
  • Dashboard creation
  • Job application management
  • Timing rights
  • Two-way audio & video
  • Referral source tracking
  • Performance reports
  • Collaboration tools
  • Self service portal
  • Employee onboarding
  • Human resource integration
View All Features


Advanced applicant tracking for seamless job board posting and stronger candidate communications

Robust, custom reporting

Powerful CRM and recruitment marketing functionality

Award-winning customer service

Platform-as-a-Service framework for stronger integrations and insight