iCIMS Applicant Tracking System Pricing, Features, Reviews & Comparison of Alternatives

iCIMS Applicant Tracking System Reviews

iCIMS Applicant Tracking System

Top Rated Applicant Tracking and Recruiting Software

4.33/5 (238 reviews)
7,736     9,482

iCIMS is a leading provider of Software-as-a-Service (SaaS) business platforms for the mid-market. We are dedicated to solving corporate business issues through the implementation of easy-to-use web-based software solutions.

iCIMS’ applicant tracking software is a web-based HR software platform for organizations of all sizes, in any industry, worldwide. iCIMS provides recruiters and HR professionals with the collaborative tools that enable them to attract, screen, hire and retain the best talent, giving them an edge over the competition.

iCIMS holds the belief that a product is only as strong as the service behind it and, as a result, is committed to the ongoing pursuit of 100% customer satisfaction. iCIMS’ industry-leading customer support teams serve clients 24 hours a day, 5 days a week. From hosting and migration services to best practices and consulting engagements, iCIMS provides the value-added support that many competing solution providers simply cannot offer.

iCIMS Applicant Tracking System Reviews (238)

Most positive review

 Great ATS for recruiters / consulting companies

Great reporting features. Easy to use. Workflow is simple and intuitive. Recruiters love it. Screen layout is easy to navigate. Works well in a consulting firm environment

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Reviewed 20th of May, 2016 by

Most critical review

 My Review

Customer support hasn't been anything to write home around. A solution is found about 50% of the time. Most of the time I have to write an email after I fill out all the forms. Site says sorry, please email us. Not fun because my precise feedback from the forms is now gone and I need to start ...

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Reviewed 13th of April, 2016 by Talent Scout

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iCIMS Applicant Tracking System Category Leaders


#4 in Applicant Tracking (ATS)

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GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

iCIMS Applicant Tracking System Screenshots (1)

iCIMS Applicant Tracking System screenshot

Security and privacy


Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn


Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, Linux, Mac, Windows, Web-based, Mobile Web App
Supported Countries
Asia, Australia, Canada, Europe, Germany, United Kingdom, United States
Supported Languages
Arabic, Chinese (Simplified), English, French, German, Italian, Spanish
Support Options
FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials

iCIMS Applicant Tracking System Pricing

Pricing model: Subscription

Our pricing is based on certain available packages as well as the complexity and robustness of the final system, which is scaled to meet your specific needs.

Competitors Pricing

Crelate Talent

Starting from: $65.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)


Starting from: $200.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Breezy HR

Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

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Key Features of iCIMS Applicant Tracking System

  • Applicant Tracking, Hourly & Salary Hiring, Screening
  • Sourcing, CRM, Compliance, Onboarding, and More
  • Unmatched Searching and Reporting
  • Employee Referral Programs and Portals
  • Internal Job Transfers
  • Talent CRM
  • Social Recruiting
  • New Hire Portals
  • Electronic Forms
  • Screening Questions
  • Job Board Posting


The main benefits of iCIMS are its ease of use, flexibility and scalability to your specific needs, and free, industry-leading customer support available 24x5 should you have any issues at all. Begin your excellent customer experience today by viewing a demo of the iCIMS Talent Platform.

Alternatives to iCIMS Applicant Tracking System

GetApp Analysis

iCIMS is a feature-packed talent acquisition software that aims to simplify the way modern recruiters attract, screen, and onboard top talents in their fields. Equipped with a comprehensive tool suite to recruit, connect with, and transition applicants to new hires, iCIMS enables organizations to systematically track the talent acquisition lifecycle in a single system.

Designed with the recruiter’s unique needs in mind, iCIMS combines real-time requisition performance reporting with modern recruiting tools that include social job post distribution and job board postings, so recruitment is less time-consuming and more efficient. Some of the app’s core features include iCIMS Recruit, iCIMS Connect, iCIMS Onboard, and its attracting and screening tools.

What is iCIMS Applicant Tracking System?

As the war for top talent becomes increasingly intense, HR departments and recruiting professionals are moving towards a more streamlined recruiting process versus old methods where numerous documents, files, folders, and spreadsheets are needed to accurately pinpoint the best possible candidates for an open job position.

And then, there’s the similarly important new hire onboarding process that can potentially strengthen or cut short a new employee’s ties with the company, depending on how they’re treated on their first day on the job. It’s no surprise, therefore, that an all-in-one applicant tracking system like iCIMS is growing in popularity.

iCIMS’ numerous tools reside in one centralized hub, so information access and review is faster and easier, allowing recruiters to engage the right candidates and ultimately hire the right people for the right jobs.

Main Features

iCIMS Recruit

iCIMS Recruit is a configurable and easy-to-use solution that allows recruiting professionals to optimize their hiring processes and choose the most fitting candidates from a pool of qualified applicants. iCIMS Recruit carries a dashboard that consolidates everything – calendars, tasks, appointments, applicant files, reports, communications, and more – in a single screen.

Other features that make iCIMS Recruit a vital component of the hiring process are key metrics, candidate management, searches, role-based user assignments, job management, career portal, and reporting.

iCIMS Connect

There are two types of job hunters - those that are proactively looking for a new career opportunity and those that are looking around but aren’t yet ready to take the plunge, also called passive candidates. Passive candidates may not be your target group for currently open positions, but nurturing relationships with them can reap dividends for your company in the long run.

This is where iCIMS Connect steps in. iCIMS Connect is a recruitment marketing automation system that aims to engage passive candidates who are open to exploring career opportunities with your company in the future. It communicates job opportunities and career paths with them, among other things, to keep them interested in a position with your organization when the time is right.

This all begins with the candidate clicking on a “Not ready to apply?” option where they’re taken to a branded and mobile-friendly portal that connects them with your company through a traditional resume or social media account. A login is created for them so they can go back to the portal at any time.

iCIMS Onboard

You don’t want to give your new hires the wrong impression about the company on their first day on the job, especially since it’s only natural for them to expect the same level of attention they received during the recruitment phase.

Coupled with iCIMS Recruit, iCIMS Onboard makes it easy for the hiring department to transition recruits from applicants to new hires. Administrative functions are facilitated through auto-populated employee fields and task suggestions. New hires are then invited to log in to an onboarding portal where they can update their profile information, complete forms, familiarize themselves with company policies, and so on.

The iCIMS Onboard reporting functionality generates high-level reports on the new hires’ task completion statuses. Where tasks aren’t yet completed, the system automatically sends out reminders.

Applicant Attracting Tools

To hire the best people in your field, you have to attract the best possible candidates. To reach out to the best, you have to be where they are. iCIMS is equipped with various business tools to help you do just that. The iCIMS Social Distribution tool allows organizations to instantaneously connect to scores of potential candidates by allowing their employees to automatically post and share new job openings with their social networks.

iCIMS also has a pre-built integration with JobTarget’s OneClick Job Distribution tool, which saves companies tons of time through automated job postings to over 14,000 online job boards. The iCIMS Career Site SEO tool enhances your career sites’ search visibility so you get the attention of candidates looking for jobs via the search engines.

Applicant Screening Tools

To further simplify the screening process, the iCIMS Video Screening tool enables candidates to upload a short personal video using the webcam on their computer or mobile device, explaining why they’re the best fit for a job position. Recruiters and hiring managers review the uploaded videos to help them decide who advances to the next phase of the hiring process.

Also, the iCIMS I9 and E-Verify tools ensure hiring professionals don’t unnecessarily expend time and energy screening and interviewing applicants who may ultimately be unable to render service to their company because of employment eligibility issues (e.g., foreigners without the required work permits), among others.


Aside from a REST API that developers can use to make information flow between iCIMS and their current business systems more seamless, iCIMS integrates with 125+ apps like SAP, ADP, Kronos, Ceridian, Paychex, Oracle, Orange Tree, PeopleAnswers, PeopleSoft, Kenexa, Workday, and EmployeeScreenIQ.


The iCIMS pricing model is subscription-based and the dollar value depends on the final product that’s customized according to your company’s unique applicant tracking needs.

Bottom Line

  • Comprehensive talent acquisition solution that simplifies the oftentimes tedious process of attracting and screening applicants, and onboarding new hires
  • Offers mobile-optimized career portals so candidates can perform job searches via any mobile device
  • Seamless transition of applicant data to employee database once hired
  • Allows relationship formation with applicants and passive candidates via social media, job boards, and fully branded career portals
  • Fully brandable and can be customized to suit your business goals and needs


Who is iCIMS Applicant Tracking System For?

  • Experience level: Beginner to advanced
  • Industry: Any industry in which companies intend to capitalize on the benefits of a cloud-based talent acquisition and management software, though most of iCIMS’ clients fall under the retail, healthcare, energy, manufacturing, and small business categories
  • Business size: Small businesses to large enterprises
  • Departments/roles: HR staff, HR manager, recruitment officer, applicants, new hires
  • Budget/point: Customized to each organization’s unique needs
  • Example customers: Penn National Gaming Inc., Esurance, National Church Residences, DeVry, SiriusXM Radio, Sysco, and Trump Entertainment Resorts
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