iCIMS Recruit Pricing, Features, Reviews & Comparison of Alternatives

iCIMS Recruit

Applicant tracking and recruiting software

4.27/5 (709 reviews)

iCIMS Recruit overview

What is iCIMS Recruit?

iCIMS is a leading provider of Software-as-a-Service (SaaS) business platforms for enterprise-sized organizations. Dedicated to the world of talent acquisition, iCIMS products make it easy to streamline the recruitment lifecycle. The iCIMS Recruit tool is designed for enterprise-sized organizations looking to streamline their recruitment, advance their applicant tracking, simplify job postings, and engage with job seekers.

iCIMS offers enterprise companies a powerful software suite of solutions designed with modern-day recruiters in mind. Backed by automation and innovation, iCIMS provides recruiters and HR professionals with the collaborative tools that them an edge over the competition.

iCIMS holds the belief that a product is only as strong as the service behind it and, as a result, is committed to the ongoing pursuit of 100% customer satisfaction. iCIMS’ industry-leading customer support teams serve clients 24 hours a day, 5 days a week. From hosting and migration services to best practices and consulting engagements, iCIMS provides the value-added support that many competing solution providers simply cannot offer.


Pricing options
Value for money
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Business size



United States, Asia, Australia, Canada, Europe, Germany, United Kingdom

Supported languages

iCIMS Recruit screenshot: Candidates can learn more about your jobs and organization on mobile-optimized Career Portals designed to match your brand.iCIMS RecruitiCIMS Recruit screenshot: Hiring managers get a simple, personal view of the system to easily see and manage their own jobs and candidates.iCIMS Recruit screenshot: Hiring managers get a simple, personal view of the system to easily see and manage their own jobs and candidates.iCIMS Recruit screenshot: Save and view important information regarding candidates within their Person Profile.iCIMS Recruit screenshot: Easily create reports in the system or access a variety of standard reports on the Metrics Dashboard to track important KPIs in real-time.iCIMS Recruit screenshot: The Dashboard offers quick access to the reports and metrics that users rely on daily.

iCIMS Recruit reviews

Value for money
Ease of use
Customer support
Suzette Dollar

Tons of flexibility and options, takes time to fully understand and harness the power.

Used daily for 2+ years
Reviewed 2019-03-19
Review Source: Capterra

ICIMS has allowed us to address the separate needs of our Corporate hiring vs our Agent/Call-Center hiring through custom fields, custom reporting and custom dashboards. We have been able to integrate the various tools we need (Assessment, I9, Background check, etc) to reduce manual entry into diverse areas. When we do run into situations where we find a snag in the workflow, digging into it and talking it through, we have been able to find a solution within the platform either directly with a feature we missed (at implementation or a release since) or by adding customization to fields and workflow.

The software is highly customizable with the potential for a sizable (but ultimately limited) number of custom fields and even tabs for data above and beyond the core system. It has strong user group management for good control of access and even process, as dashboards/reporting is also tied per user group. Support is responsive with most of the support agents I've worked with knowing the answer or at least knowing enough to say 'I don't know, let me research and get back to you' and they have followed up without prompting. The reporting system is robust, if not intuitive to learn. Bi-directional email tracks back email conversations for audit trails. There is a strong user community fostered by ICIMS, including an Ideas forum where votes by the community on desired features can be tracked for potential implementation. Implementation of the recent and optional TextRecruit has added further ease of communicating with our candidates. New features are added regularly, though this takes some staying on top of to evaluate implementation and keep current.

Customized reporting is limited to full licenses, including something as simple as a date range change. They have some ability to make the dates relational to work around this (Today, yesterday, before today, this week, last week, this month, last month and so on), but it is imperfect. It would also be great to have added comparison reporting such as this year vs last year on a single dashboard graph. Reporting is complex to learn (but powerful once you get it). Bi-directional email coding can cause email from us to the candidate to be direct at their end to SPAM which delays potential candidate interviews and prompts follow up inquiries from candidates already emailed that they were not selected to move forward. The overwhelming flexibility means you need to both keep poking at pain points until you find the right solution for your organization and to stay on top of new release information to keep new features implemented where they make sense to your organization.

Response from iCIMS

Thank you so much for your positive feedback and for taking the time to post this review!

Rating breakdown

Ease of use
Customer support

Likelihood to recommend: 10/10

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Shreshthi Mehta

Icims for Talent Management

Used daily for 1-2 years
Reviewed 2020-02-07
Review Source: Capterra

Icims has helped in streamlining the talent management process. It is easy to run reports on census data, OSHA and EEO reporting.

Easy to create job requisitions, post jobs on various job sites and manage candidates who apply. The application can also be customized to add to remove screening questions.

It is a good talent management software but does not have other HR modules. There has to be a feed with other systems. The transfer of information takes up to a day to be available and it is not immediate. Many HR systems manage end to end HR functions.

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 9/10

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Lots of features but you have to pay for them.

Used daily for 1-2 years
Reviewed 2019-12-12
Review Source: Capterra

Great to get candidates organized and communicate with them through email. We ended up switching to an alternative after several years due to cost.

Ease of use and the dashboards were nice to keep track of applicants in our pipeline. Lots of functionality to support Defense and contracting companies.

Lots of features require additional spend. It is quite costly and not as affordable for small or medium sized companies.

Rating breakdown

Value for money
Ease of use

Likelihood to recommend: 6/10

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Tina Sivilli

Comprehensive system but lots of clicks to get there

Used daily for 2+ years
Reviewed 2017-09-05
Review Source: Software Advice

There are a lot of ATS systems out there. Look for a good one that can grow with your company. ICIMS charges for everv new technology they put out there, social media, website upgrades. They bank on you being captive since it is difficult to migrate to a new system.

ICIMS is a very robust system and has alot of capabilities, add-ons and overall functionality. It is highly configurable and allows you to add custom fields. There is a reporting feature that allows you to select specific report data and save the report for future. Additionally, libraries will store your requisitions, and other position information for easy reference through foldering capabilities. Tracks email communication through your outlook system, to capture both sides of the email conversation. Additionally, they have a lot of pre-recorded training and webinars to get to learn the system.

They didn't have a direct feed through Indeed and our positions were picked up randomly and after several days. Additionally, requisitions are difficult to post, show up with multiple fonts (even after various attempts at editing, which is a poor representation of your company.) ICIMS is very difficult for EEO/AAP reporting. Our standard reports didn't work well for this at all. Customer service is very hit or miss, some are really great, and others don't know the system at all. Account representatives are the same way, we just left them, due to their lack of interest to help us update the system set up after 10 years of use. There are alot of custom programming required to implement changes, and they didn't implement updates with the new DOL requirements. We had to ask for the new EEO forms for VEVVRA and Disability reporting requirements.

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 2/10

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Cedric Gaddis

As good of an ATS as you'll find

Used daily for 6-12 months
Reviewed 2019-12-09
Review Source: Capterra

We implemented iCims with a client who had a great experience with the ATS. The company was bought out and is now transitioning to a new system but mining data and migrating it over was easy with the support iCims offers.

iCims has all the bells and whistles of the best ATS on the market. It's also very easy to use and highly candidate-centric. The iCims staff is also flexible, very helpful and eager to make sure your experience with the product is a successful one.

iCims is pricey but you get what you pay for and iCims offers a lot. Other than this I can't really complain.

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 8/10

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iCIMS Recruit pricing

Pricing options
View Pricing Plans

Our pricing is based on certain available packages as well as the complexity and robustness of the final system, which is scaled to meet your specific needs. Contact iCIMS for more information on pricing.

iCIMS Recruit features

Activity Dashboard
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Employee Onboarding
Real Time Reporting
Recruitment Management
Self Service Portal

Activity Tracking (235 other apps)
Data Import/Export (270 other apps)
Employee Database (251 other apps)
Employee Management (312 other apps)
Employee Portal (243 other apps)
Employee Self Service (234 other apps)
Performance Management (225 other apps)
Reminders (252 other apps)
Reporting & Statistics (412 other apps)
Third Party Integration (306 other apps)

Security and privacy


Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

GetApp Analysis

iCIMS is a feature-packed talent acquisition software that aims to simplify the way modern recruiters attract, screen, and onboard top talents in their fields. Equipped with a comprehensive tool suite to recruit, connect with, and transition applicants to new hires, iCIMS enables organizations to systematically track the talent acquisition lifecycle in a single system.

Designed with the recruiter’s unique needs in mind, iCIMS combines real-time requisition performance reporting with modern recruiting tools that include social job post distribution and job board postings, so recruitment is less time-consuming and more efficient. Some of the app’s core features include iCIMS Recruit, iCIMS Connect, iCIMS Onboard, and its attracting and screening tools.

What is iCIMS Recruit?

As the war for top talent becomes increasingly intense, HR departments and recruiting professionals are moving towards a more streamlined recruiting process versus old methods where numerous documents, files, folders, and spreadsheets are needed to accurately pinpoint the best possible candidates for an open job position.

And then, there’s the similarly important new hire onboarding process that can potentially strengthen or cut short a new employee’s ties with the company, depending on how they’re treated on their first day on the job. It’s no surprise, therefore, that an all-in-one applicant tracking system like iCIMS is growing in popularity.

iCIMS’ numerous tools reside in one centralized hub, so information access and review is faster and easier, allowing recruiters to engage the right candidates and ultimately hire the right people for the right jobs.

Who is iCIMS Recruit For?

  • Experience level: Beginner to advanced
  • Industry: Any industry in which companies intend to capitalize on the benefits of a cloud-based talent acquisition and management software, though most of iCIMS’ clients fall under the retail, healthcare, energy, manufacturing, and small business categories
  • Business size: Small businesses to large enterprises
  • Departments/roles: HR staff, HR manager, recruitment officer, applicants, new hires
  • Budget/point: Customized to each organization’s unique needs
  • Example customers: Penn National Gaming Inc., Esurance, National Church Residences, DeVry, SiriusXM Radio, Sysco, and Trump Entertainment Resorts

Main Features

iCIMS Recruit

iCIMS Recruit is a configurable and easy-to-use solution that allows recruiting professionals to optimize their hiring processes and choose the most fitting candidates from a pool of qualified applicants. iCIMS Recruit carries a dashboard that consolidates everything – calendars, tasks, appointments, applicant files, reports, communications, and more – in a single screen.

Other features that make iCIMS Recruit a vital component of the hiring process are key metrics, candidate management, searches, role-based user assignments, job management, career portal, and reporting.

iCIMS Connect

There are two types of job hunters - those that are proactively looking for a new career opportunity and those that are looking around but aren’t yet ready to take the plunge, also called passive candidates. Passive candidates may not be your target group for currently open positions, but nurturing relationships with them can reap dividends for your company in the long run.

This is where iCIMS Connect steps in. iCIMS Connect is a recruitment marketing automation system that aims to engage passive candidates who are open to exploring career opportunities with your company in the future. It communicates job opportunities and career paths with them, among other things, to keep them interested in a position with your organization when the time is right.

This all begins with the candidate clicking on a “Not ready to apply?” option where they’re taken to a branded and mobile-friendly portal that connects them with your company through a traditional resume or social media account. A login is created for them so they can go back to the portal at any time.

iCIMS Onboard

You don’t want to give your new hires the wrong impression about the company on their first day on the job, especially since it’s only natural for them to expect the same level of attention they received during the recruitment phase.

Coupled with iCIMS Recruit, iCIMS Onboard makes it easy for the hiring department to transition recruits from applicants to new hires. Administrative functions are facilitated through auto-populated employee fields and task suggestions. New hires are then invited to log in to an onboarding portal where they can update their profile information, complete forms, familiarize themselves with company policies, and so on.

The iCIMS Onboard reporting functionality generates high-level reports on the new hires’ task completion statuses. Where tasks aren’t yet completed, the system automatically sends out reminders.

Applicant Attracting Tools

To hire the best people in your field, you have to attract the best possible candidates. To reach out to the best, you have to be where they are. iCIMS is equipped with various business tools to help you do just that. The iCIMS Social Distribution tool allows organizations to instantaneously connect to scores of potential candidates by allowing their employees to automatically post and share new job openings with their social networks.

iCIMS also has a pre-built integration with JobTarget’s OneClick Job Distribution tool, which saves companies tons of time through automated job postings to over 14,000 online job boards. The iCIMS Career Site SEO tool enhances your career sites’ search visibility so you get the attention of candidates looking for jobs via the search engines.

Applicant Screening Tools

To further simplify the screening process, the iCIMS Video Screening tool enables candidates to upload a short personal video using the webcam on their computer or mobile device, explaining why they’re the best fit for a job position. Recruiters and hiring managers review the uploaded videos to help them decide who advances to the next phase of the hiring process.

Also, the iCIMS I9 and E-Verify tools ensure hiring professionals don’t unnecessarily expend time and energy screening and interviewing applicants who may ultimately be unable to render service to their company because of employment eligibility issues (e.g., foreigners without the required work permits), among others.


Aside from a REST API that developers can use to make information flow between iCIMS and their current business systems more seamless, iCIMS integrates with 125+ apps like SAP, ADP, Kronos, Ceridian, Paychex, Oracle, Orange Tree, PeopleAnswers, PeopleSoft, Kenexa, Workday, and EmployeeScreenIQ.


The iCIMS pricing model is subscription-based and the dollar value depends on the final product that’s customized according to your company’s unique applicant tracking needs.

Bottom Line

  • Comprehensive talent acquisition solution that simplifies the oftentimes tedious process of attracting and screening applicants, and onboarding new hires
  • Offers mobile-optimized career portals so candidates can perform job searches via any mobile device
  • Seamless transition of applicant data to employee database once hired
  • Allows relationship formation with applicants and passive candidates via social media, job boards, and fully branded career portals
  • Fully brandable and can be customized to suit your business goals and needs

Videos and tutorials

Additional information for iCIMS Recruit

Key features of iCIMS Recruit

  • Unmatched searching and reporting
  • Employee referral programs
  • Internal job transfers
  • Talent CRM
  • Social recruiting
  • New hire portals
  • Electronic forms
  • Screening questions
  • Job board posting
  • Applicant workflow
  • Assessment management
  • Assignment management
  • Automatic notifications
  • Calendar sync with Google
  • Communication management
  • Compliance management
  • Configurable workflow
  • Customizable branding
  • Customizable reporting
  • Data visualization
  • Employee profile
  • Instant messaging
  • Interview scheduling
  • Job management
  • Jobs board
  • Pipeline management
  • Pre-screening
  • Real time reporting
  • Real time updates
  • Receiving
  • Referral tracking
  • Resume database
  • Resume parsing
  • SMS integration
  • Social media integration
  • Summary reports
  • Talent acquisition
  • Video support
  • Workflow management
  • Activity dashboard
  • ERP integration
  • Feedback collection
  • Recruiting management
  • Social network marketing
  • Chat
  • Custom fields
  • Email templates
  • Pipeline reports
  • Applicant tracking
  • Dashboard creation
  • Job application management
  • Timing rights
  • Two-way audio & video
  • Referral source tracking
  • Performance reports
  • Collaboration tools
  • Self service portal
  • Employee onboarding
  • Human resource integration
View All Features


Advanced applicant tracking for seamless job board posting and stronger candidate communications

Robust, custom reporting

Powerful CRM and recruitment marketing functionality

Award-winning customer service

Platform-as-a-Service framework for stronger integrations and insight