iCIMS Applicant Tracking System Pricing, Features, Reviews & Comparison of Alternatives

iCIMS Applicant Tracking System Reviews

iCIMS Applicant Tracking System

Top Rated Applicant Tracking and Recruiting Software

4.33/5 (243 reviews)
7,771     9,630

iCIMS is a leading provider of Software-as-a-Service (SaaS) business platforms for the mid-market. We are dedicated to solving corporate business issues through the implementation of easy-to-use web-based software solutions.

iCIMS’ applicant tracking software is a web-based HR software platform for organizations of all sizes, in any industry, worldwide. iCIMS provides recruiters and HR professionals with the collaborative tools that enable them to attract, screen, hire and retain the best talent, giving them an edge over the competition.

iCIMS holds the belief that a product is only as strong as the service behind it and, as a result, is committed to the ongoing pursuit of 100% customer satisfaction. iCIMS’ industry-leading customer support teams serve clients 24 hours a day, 5 days a week. From hosting and migration services to best practices and consulting engagements, iCIMS provides the value-added support that many competing solution providers simply cannot offer.
www.icims.com

iCIMS Applicant Tracking System Reviews (243)

Most positive review

 Great ATS for recruiters / consulting companies

Great reporting features. Easy to use. Workflow is simple and intuitive. Recruiters love it. Screen layout is easy to navigate. Works well in a consulting firm environment

Read the full review
Reviewed 20th of May, 2016 by Phil Ojalvo

Most critical review

 My Review

Customer support hasn't been anything to write home around. A solution is found about 50% of the time. Most of the time I have to write an email after I fill out all the forms. Site says sorry, please email us. Not fun because my precise feedback from the forms is now gone and I need to start ...

Read the full review
Reviewed 13th of April, 2016 by Talent Scout

Read all reviews

iCIMS Applicant Tracking System Category Leaders

Reviews
Integrations
Mobile
Media
Security

#4 in Applicant Tracking (ATS)

View full ranking
71
13
13
14
16
15

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

iCIMS Applicant Tracking System Screenshots (1)

iCIMS Applicant Tracking System screenshot

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

Yes
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, Linux, Mac, Windows, Web-based, Mobile Web App
Supported Countries
Asia, Australia, Canada, Europe, Germany, United Kingdom, United States
Supported Languages
Arabic, Chinese (Simplified), English, French, German, Italian, Spanish
Support Options
FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials

iCIMS Applicant Tracking System Pricing

Pricing model: Subscription

Our pricing is based on certain available packages as well as the complexity and robustness of the final system, which is scaled to meet your specific needs.

Competitors Pricing

Breezy HR

Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Hyrell

Starting from: $200.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Crelate Talent

Starting from: $65.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Users who visited iCIMS Applicant Tracking System also visited

Key Features of iCIMS Applicant Tracking System

  • Applicant Tracking, Hourly & Salary Hiring, Screening
  • Sourcing, CRM, Compliance, Onboarding, and More
  • Unmatched Searching and Reporting
  • Employee Referral Programs and Portals
  • Internal Job Transfers
  • Talent CRM
  • Social Recruiting
  • New Hire Portals
  • Electronic Forms
  • Screening Questions
  • Job Board Posting

Benefits

The main benefits of iCIMS are its ease of use, flexibility and scalability to your specific needs, and free, industry-leading customer support available 24x5 should you have any issues at all. Begin your excellent customer experience today by viewing a demo of the iCIMS Talent Platform.

Alternatives to iCIMS Applicant Tracking System

GetApp Analysis

iCIMS is a feature-packed talent acquisition software that aims to simplify the way modern recruiters attract, screen, and onboard top talents in their fields. Equipped with a comprehensive tool suite to recruit, connect with, and transition applicants to new hires, iCIMS enables organizations to systematically track the talent acquisition lifecycle in a single system.

Designed with the recruiter’s unique needs in mind, iCIMS combines real-time requisition performance reporting with modern recruiting tools that include social job post distribution and job board postings, so recruitment is less time-consuming and more efficient. Some of the app’s core features include iCIMS Recruit, iCIMS Connect, iCIMS Onboard, and its attracting and screening tools.

What is iCIMS Applicant Tracking System?

As the war for top talent becomes increasingly intense, HR departments and recruiting professionals are moving towards a more streamlined recruiting process versus old methods where numerous documents, files, folders, and spreadsheets are needed to accurately pinpoint the best possible candidates for an open job position.

And then, there’s the similarly important new hire onboarding process that can potentially strengthen or cut short a new employee’s ties with the company, depending on how they’re treated on their first day on the job. It’s no surprise, therefore, that an all-in-one applicant tracking system like iCIMS is growing in popularity.

iCIMS’ numerous tools reside in one centralized hub, so information access and review is faster and easier, allowing recruiters to engage the right candidates and ultimately hire the right people for the right jobs.

Main Features

iCIMS Recruit

iCIMS Recruit is a configurable and easy-to-use solution that allows recruiting professionals to optimize their hiring processes and choose the most fitting candidates from a pool of qualified applicants. iCIMS Recruit carries a dashboard that consolidates everything – calendars, tasks, appointments, applicant files, reports, communications, and more – in a single screen.

Other features that make iCIMS Recruit a vital component of the hiring process are key metrics, candidate management, searches, role-based user assignments, job management, career portal, and reporting.

iCIMS Connect

There are two types of job hunters - those that are proactively looking for a new career opportunity and those that are looking around but aren’t yet ready to take the plunge, also called passive candidates. Passive candidates may not be your target group for currently open positions, but nurturing relationships with them can reap dividends for your company in the long run.

This is where iCIMS Connect steps in. iCIMS Connect is a recruitment marketing automation system that aims to engage passive candidates who are open to exploring career opportunities with your company in the future. It communicates job opportunities and career paths with them, among other things, to keep them interested in a position with your organization when the time is right.

This all begins with the candidate clicking on a “Not ready to apply?” option where they’re taken to a branded and mobile-friendly portal that connects them with your company through a traditional resume or social media account. A login is created for them so they can go back to the portal at any time.

iCIMS Onboard

You don’t want to give your new hires the wrong impression about the company on their first day on the job, especially since it’s only natural for them to expect the same level of attention they received during the recruitment phase.

Coupled with iCIMS Recruit, iCIMS Onboard makes it easy for the hiring department to transition recruits from applicants to new hires. Administrative functions are facilitated through auto-populated employee fields and task suggestions. New hires are then invited to log in to an onboarding portal where they can update their profile information, complete forms, familiarize themselves with company policies, and so on.

The iCIMS Onboard reporting functionality generates high-level reports on the new hires’ task completion statuses. Where tasks aren’t yet completed, the system automatically sends out reminders.

Applicant Attracting Tools

To hire the best people in your field, you have to attract the best possible candidates. To reach out to the best, you have to be where they are. iCIMS is equipped with various business tools to help you do just that. The iCIMS Social Distribution tool allows organizations to instantaneously connect to scores of potential candidates by allowing their employees to automatically post and share new job openings with their social networks.

iCIMS also has a pre-built integration with JobTarget’s OneClick Job Distribution tool, which saves companies tons of time through automated job postings to over 14,000 online job boards. The iCIMS Career Site SEO tool enhances your career sites’ search visibility so you get the attention of candidates looking for jobs via the search engines.

Applicant Screening Tools

To further simplify the screening process, the iCIMS Video Screening tool enables candidates to upload a short personal video using the webcam on their computer or mobile device, explaining why they’re the best fit for a job position. Recruiters and hiring managers review the uploaded videos to help them decide who advances to the next phase of the hiring process.

Also, the iCIMS I9 and E-Verify tools ensure hiring professionals don’t unnecessarily expend time and energy screening and interviewing applicants who may ultimately be unable to render service to their company because of employment eligibility issues (e.g., foreigners without the required work permits), among others.

Integrations

Aside from a REST API that developers can use to make information flow between iCIMS and their current business systems more seamless, iCIMS integrates with 125+ apps like SAP, ADP, Kronos, Ceridian, Paychex, Oracle, Orange Tree, PeopleAnswers, PeopleSoft, Kenexa, Workday, and EmployeeScreenIQ.

Pricing

The iCIMS pricing model is subscription-based and the dollar value depends on the final product that’s customized according to your company’s unique applicant tracking needs.

Bottom Line

  • Comprehensive talent acquisition solution that simplifies the oftentimes tedious process of attracting and screening applicants, and onboarding new hires
  • Offers mobile-optimized career portals so candidates can perform job searches via any mobile device
  • Seamless transition of applicant data to employee database once hired
  • Allows relationship formation with applicants and passive candidates via social media, job boards, and fully branded career portals
  • Fully brandable and can be customized to suit your business goals and needs

Videos

Amanda Kirschman

ICIM Review

14/03/2017

Decent product - I consider this the bang for your buck CRM tool

Pros

Price

Cons

Connectivity to other L&D/PM systems

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Rich Keen

Flexibility

27/02/2017

Our company uses the iCIMS recruiting and onboarding platform and I've found it to be most flexible from a front end configurability standpoint. In addition, we are a Lawson shop and the iCIMs technical team is very familiar with our integration needs. For example, our direct deposit integration now has a checkpoint on the iCIMs site that validates the routing number before the file is exported - it is a huge help in identifying/reducing typos by the candidate. Finally, with many of the support teams I've worked with over the years, iCIMS is hands down the most responsive and proactive.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
carol taylor

Solid recruitment software for HR Departments

24/02/2017

I do a lot of onsite recruitment consulting at area companies & have used this product several times. It has so many great bells & whistles to help automate the process and record historical data and candidate information. It's an easy-to-learn/use product that offers excellent reporting features, intuitive navigation and can be customized to suit a department's needs.

Pros

Covered in initial interview

Cons

I think the biggest challenge is getting employees to use it thoroughly & consistently according to internal candidate management process. But that's a con for the users, NOT the product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10

Recommendations to others considering iCIMS Applicant Tracking System

Not at this time.

Source: Capterra
Helpful?   Yes   No
Read more
Phil Ojalvo

Great ATS for a Recruiter and Manager

22/02/2017

I have been using iCIMS for over 2 years and it has proven to be a great tool as a recruiter. It is easy to use and very flexible to set up so that it mirrors the recruiting process of most IT Consulting companies.

Pros

Ease of use and easy to set up workflow so that it mirrors the workflow of the individual organization.

Cons

The reporting capabilities need to be more flexible.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering iCIMS Applicant Tracking System

Great for small to mid size organization

Source: Capterra
Helpful?   Yes   No
Read more
Kari Peters

ATS makes recruitment easy!

07/02/2017

iCIMS ATS meets our needs for a Technical College and gives our candidates a good customer experience. I highly recommend exploring its capabilities!

Pros

The social media sharing tools make it easy to advertise your positions. The resume parsing feature saves valuable time for candidates filling out the application.

Cons

The onboarding module may require Custom iForms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering iCIMS Applicant Tracking System

Customer Service is very helpful and can guide you through any process. You can make it as easy or complex as you want.

Source: Software Advice
Helpful?   Yes   No
Read more
Alyssa Bagnoli

Easy to navigate and learn

01/02/2017

I have worked with 3 ATS platforms throughout my recruiting career thus far. Overall, the iCims talent management platform is fairly easy to use and user-friendly for someone with or without an experience of using an ATS system. It seems to be very to easy to integrate the platform with other technologies as well. This is tougher with older ATS platforms.

Pros

Easy to navigate and move candidates throughout the hiring process.

Cons

The reporting functions and searching functions could be easier.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10

Recommendations to others considering iCIMS Applicant Tracking System

If you are looking to make a switch to a new ATS, I would definitely recommend considering iCims. Not only is it easy to use, but it is easy to integrate with other technologies. It is harder to integrate older ATS platforms but iCims seems to be one of the easier ones.

Source: Software Advice
Helpful?   Yes   No
Read more
Jeremy Nic

Great app for candidate reporting

01/02/2017

iCIMS Talent platform helped a lot with finding the right candidates for our organization. It helps us posting the jobs on our website and helps us reaching candidates easily. The app is easy to use. The visual charts are helpful for the reporting purpose.

Pros

it can also be tied up with our project management so we can assign people wit training projects initially. Sometimes we ask the candidate to develop very small projects to check their skills. So it will be good if we can use this along with our project management system.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering iCIMS Applicant Tracking System

Good app to use for managing jobs available in your organization. It helps to manage candidate data easily and helps with the reporting as well.

Source: Software Advice
Helpful?   Yes   No
Read more
Anja Kovacevic

iCIMS Review

01/02/2017

It truly helps me with tracking all of my applicants and getting them on boarded, however, the reporting feature could be edited a bit in order to make it more user-friendly. When it comes to updating and dealing with customer service, I will say things do take time and that should be improved.

Pros

Easy navigation throughout tracking applicants, lots of options with integrating!

Cons

Reporting can be confusing sometimes, needs to be more elaborate and maybe simplified. Perhaps have some reports already populated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering iCIMS Applicant Tracking System

Take a week or so to get yourself familiar with everything

Source: Software Advice
Helpful?   Yes   No
Read more
Angela Karel

Good applicant tracking system

29/01/2017

This system is a little more complex with some confusing functions. I have used a few other systems and did not find this one as user-friendly as others. I think there were a few functions that I just did not understand how to use. Overall a reliable system but could use some updating

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Michael Reygaert

Best Applicant Tracking System Ever!

28/01/2017

Our organization went from having paper applications and using an Excel file to track our candidates, but I had the opportunity to help with the search of finding an applicant tracking system for our organization. Ultimately, after demoing 5 different ATS's program various providers, iCIMS was hands down the best product and especially for the money. The overall use of the system is outstanding as it incorporates all of the main features that we needed, and their customer service/help desk support is the best I have ever experienced having worked with many different vendors in the past. If the system has a drawback, I would argue that it would be two things. - The ease of use and capabilities with its overall reporting abilities - The number of different vendors that iCIMS has partnered with for integration purposes. Overall, I love iCIMS and would highly recommend to anyone looking for a new ATS.

Pros

- Overall layout - Ease of use - Simple process for job applicants - Continuous updates throughout the year at no cost

Cons

- The ease of use and capabilities with its overall reporting abilities - The number of different vendors that iCIMS has partnered with for integration purposes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering iCIMS Applicant Tracking System

Be sure to ask questions if demoing the system because they are more than willing to offer any help.We love iCIMS and have no regrets!

Source: Software Advice
Helpful?   Yes   No
Read more

Who is iCIMS Applicant Tracking System For?



  • Experience level: Beginner to advanced
  • Industry: Any industry in which companies intend to capitalize on the benefits of a cloud-based talent acquisition and management software, though most of iCIMS’ clients fall under the retail, healthcare, energy, manufacturing, and small business categories
  • Business size: Small businesses to large enterprises
  • Departments/roles: HR staff, HR manager, recruitment officer, applicants, new hires
  • Budget/point: Customized to each organization’s unique needs
  • Example customers: Penn National Gaming Inc., Esurance, National Church Residences, DeVry, SiriusXM Radio, Sysco, and Trump Entertainment Resorts
Read the full GetApp Analysis

Frequently used together