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Recruitment CRM / ATS for recruiting and placement agencies.
Value for money rating
4.4
/5
388
Price starts from
85
/user
Per month
What users say
Price starts from
29
Per month
Pricing model
Free trial
Price starts from
5
/user
Per month
Pricing model
Free trial
Price starts from
24.95
Per month
Pricing model
Free trial
Price starts from
45
Per month
Pricing model
Free trial
Price starts from
29.99
Per month
Pricing model
Free trial
Verified reviewer
Human Resources, 1-10 employees
Used daily for 1-2 years
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It's a great solution for recruiting and marketing.
This is my 2nd time using PCRecruiter but the 1st time I'm using it as an ower. Value and customer support are very good. I've used other products before and the ease of data entry makes it a go-to product.
There are some software glitches that need to improve on PCR Capture but overall I'm happy and like that they listen to customer feedback. It would be nice if the training offered more guidance on how to best setup PCRcruiter.
Thanks for sharing your thoughts on PCR! We're glad you selected us for your business. If you have any questions or suggestions, we're always open to hearing them! Send us an email or visit the Ideas and Requests forum in the helpdesk.
Guion S.
Hospitality, 1-10 employees
Used daily for 2+ years
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We had an old database/recruiting software that was not cloud base. Having cloud based software has made much easier use for our user. PC Recruiter has bee very responsive to our needs and also quick in response time when having a problem or question.
Ramp up time on use is very user friendly. Training provided was excellent for onboarding Ease of looking up in "Help" Response time from PC Recruiter on help is excellent Willingness to work diligently with us on a large Data conversion Good product value for costs
Took more months than anticipated on data conversion. If you have a older version software, than needs lot changes to convert, be prepared for 6 months to convert. We had anticipated 3 months.
Steve M.
Human Resources, 1-10 employees
Used daily for 2+ years
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I am extremely happy with the software. Every year we do a re-evaluation of the software and have not found a better option. The support team are very responsive and knowledgeable.
Feature functionality of this product is very extensive. Almost every feature you would wish for is built into the software. Most all of needed functionality is included in the base price. Additional functionality from PCR and allied vendors can be purchased at reasonable additional cost. What adds to the value of this product is its well documented API. This API connects PCR to many other applications like CRM and auto dialers vendors to name just two options.
If I have to "nit pick". While all the functionality is present in PCR, some of the workflows and reporting could be improved.
Thanks for the review, Steve! We're glad PCR continues to meet your needs.
Cory B.
Construction, 51-200 employees
Used daily for 1-2 years
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If I was looking for a cost effective ATS for a smaller company, I would purchase PCR again as long as I wasn't going to ask it to do to much.
I liked the flexibility of PC Recruiter ATS. You need to have better than average computer knowledge to get decent results from the software, but overall, for the price point, it's not terrible. PCR has a built in AD source tracker and support is always willing to provide a pixel for AD sites they do not work with regularly. Candidate tracking is very flexible and search functions are ok, they can be great if you understand how to work with the advanced search features, which takes a little studying.
CRM. Lacks function and flexibility in the way it's configured the same as the ATS side. It's very difficult to track prospects through a work flow. Canned reports are difficult to set up. Information doesn't transfer from one section of the database to the other, causing you to have to run multiple reports to achieve the desired results.
John H.
Staffing and Recruiting,
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PC Recruiter is, hands down, the best recruiting CRM software I have found on the market. Its functionality is way beyond any of its competitors. As a CRM consultant, I have high expectations for CRM software, and this program has exceeded them. In fact, I found that there were a whole lot more resources than I had anticipated: easy-to-use plugins for Outlook and Chrome, extensive options to communicate...
There isn't anything I don't like about PCRecruiter. It would be great if they gave the software away for free, but with the price being lower than a lot of their competitors . . . again, I can't complain about anything with PCRecruiter.
Linda F.
Hospital & Health Care, 1-10 employees
Used daily for 2+ years
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I've been using PCRecruiter for over 10 yrs and have tried other types of software and returned to PCRecruiter. It handles everything so well and is a great help with my recruiting business
Easy to use - helps me to remember what needs to be done through scheduling and activities - keeps track of all of my candidates and clients
Form letters have to created in the Systems tab so it can't be done as you work from a roll up.
Thank you for the glowing review, Linda! We're glad you're finding PCR to be the best solution for your business!
Gregory B.
Medical Practice, 1,001-5,000 employees
Used daily for 6-12 months
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Setting up a system like this is always difficult. We found that, with the exception of some custom forms that weren't completed to spec, this system was easy to setup and nice to use.
Once PCRecruiter is setup, it is easy to use. It has many great features, like a memory of what you accessed last, so you don't have to remember which candidates you were working with. If you use the integration with Outlook, most recruiters won't have to use a separate browser. The ability to write custom SQL queries and the smart merge capability of the import process are also very nice.
The interface is a little dated. I believe they are working on updates though. If you hire them to create custom forms or applications, it feels like you get a contractor who may not know what they should. Their other support staff are great though. The in program email system could use some work. Setting the system up to pass through Office365 exchange servers with a generic email account, didn't work out. We ended up spinning our own exchange server to handle it.
Vince A.
Staffing and Recruiting, 51-200 employees
Used daily for 2+ years
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The biggest value beyond the capturing of information in an easy to get to fashion. Over the last 10 years (since the initial release of the Portal) the product has been much easier to get new people using. Having it be "in the cloud" makes it simple to get to regardless of where you are at. The nature of our business is not everything happens when you are sitting in your office. Literally you can be anywhere in the world (even in Afghanistan) and have access to your desk.
The fact that the software flows the same way our business does. Unlike generic CRM products or worse ATS products "for recruiters," PCR enables a headhunter a way to easily track the relationships that you build over the years. Our business is selling. It could be opportunities to people or taking a high-performance candidate out to companies and managing the process. In recent years the update roadmap has been far better than it was in the past as well as the quality of those updates. The combination of the Outlook Portal, Capture and Version 9 also make it easy for new people to get started using it Profiles are a great way to capture the data you need and to have the candidate or client do it in their own words for you. ALso love the new mobile app.
It's TOO flexible. The ability to customize screen layouts makes training multiple locations a challenge. Also, the custom report writing tool is a bit arcane
Thank you for the review, Vince! We appreciate your business.
John B.
Staffing and Recruiting, self-employed
Used daily for 1-2 years
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One of the biggest challenges for people like myself in the staffing industry is how to effectively leverage all of the technology available to optimize the staffing workflow. With the integration PCR has with Outlook and LinkedIn I am able to have an operationally efficient workflow that saves me time and positions me for success!
PCRecruiter is very easy to navigate and the integration with Outlook and LinkedIn is excellent. In addition to the system working very well with Outlook and LinkedIn, it has a great mobile interface that makes navigating the system on the go a great option.
I don't have any cons as I feel that PCR is one of the best systems available at a very affordable price point.
Thank you for reviewing PCR, John! it's wonderful to hear that PCR is meeting all of your needs so well.
Meredith D.
Biotechnology, self-employed
Used daily for 2+ years
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Overall it is a nice system. Not the easiest to use but it is a nice price point and is workable for a small business. I have worked with several systems in the past with more powerful capabilities but PCR is not bad for the price. But I think I should have talked to some other users first about their experience porting over their data.
A good value for a small company that is on a tight budget.
-Transporting my data over tp PCR from my old system was time consuming and cumbersome. A lot of the data ported over awkwardly and has required a lot of cleanup on my part. -I feel like the strength of the system lies in the back-end capability as opposed to the front end. Boolean searches are not easy to run to find candidates that already exist in the database. (Example: You cannot use the *...
Darrell M.
Staffing and Recruiting, 1-10 employees
Used daily for 6-12 months
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Mediocre. The features are advanced and there are a lot of bells and whistles. Just make sure you need all that before paying them the ridiculous $500 to get set up, then $99/month + about $1,000 if you want to import contacts. Try Big Biller. Much more user-friendly.
The platform downloads the photo of individuals in the database which makes it easy to put a name to a face.
The sales team. The sales team promised the world when they were trying to get me set up. The salesperson promised that he was my point of contact and I should reach out to him any time. Then when I needed him, he blew me off.
Thanks for the review, Darrell! We recognize that PCR isn't the perfect tool for everyone, but we're glad you found the right fit for your business' needs. There is no charge for importing contacts, but there may be an initial charge if you're looking to convert the database from your previous platform to PCRecruiter's format at setup time. This is common to most systems and our in-house data conversion team does this at a very competitive rate compared to most vendors we're aware of. If you simply want to import a spreadsheet of contact info etc. that can be done by the user at any time. It's disappointing to hear that our team didn't reach the high standard of service we're known for - we'll be taking your feedback to management!
Dan R.
Computer Software, 201-500 employees
Used daily for 2+ years
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Overall, as a recruiter software, I'm not sure there's a better product on the market. There needs to be some basic features to the platform, however, if PCRecruiter is going to compete in the ATS market.
Very easy to use - simple one click or drag and drop features make it incredibly efficient. Pricing model is based on users and NOT number of employees which is critical. ATS's should not have a per employee pricing model, period. Aesthetics are awesome, navigating through the platform is pretty straight forward.
As far as being an ATS there are a couple of very key features it lacks which are basic components of most, if not all, ATS'. 1) Currently it does not provide a way to pre-qualify candidates when they first apply to a position. Most ATS' offer front end questions to help determine if candidates possess the minimum requirements which helps the recruiter focus on those who meet those requirements first....
Nathan G.
Apparel & Fashion, 1-10 employees
Used daily for 2+ years
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There are a lot of functions available for use in this software, but it's designed in a way that you can choose to use what you want. Nothing we don't use is in our way or makes using the software harder.
I would like it if the roll ups could be sorted by the quality of the match to a search.
Thanks for your review! If you have any suggestions for the team on how we can improve rollups, check out the Ideas and Requests forum in our helpdesk.
Manny d.
Used daily for 2+ years
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I have used the biggest and most popular ATS systems in over 10 years as a corporate recruiter in Fortune 500 environments. Now that I am an independent headhunter, I am amazed at how much value and features you can get out of a smaller ATS like PCRecruiter. Some of these include being able to upload information and profile pictures in a few quick steps. The most amazing thing about PCR is the tech support. You can call and get an immediate resolution to almost any issue. If it can't be resolved right away they make a point to get it done in the matter of hours, not days and weeks. Lastly, the price is right!
There is not much I don't like as the software is very user-friendly. About the only thing is being able to change the color scheme.
Thank you for the glowing review, Manny! And we do have alternate color schemes on our "to do" list in the development department.
Barbara S.
Staffing and Recruiting, 11-50 employees
Used daily for 2+ years
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We have had a good experience with PCRecruiter. We do not use the system to its full capability. I do believe we could get much more out of the system than we currently do. I am surprised that our account rep does not try to get us to do more!
PCRecruiter is user friendly and has a good price point.
When we created customized fields, we did not realized that they were not "smart." They are not as useful as the built in fields.
Thanks for sharing your thoughts, Barbara! We'd be interested in hearing more about your ideas for smarter custom fields - visit the Ideas & Requests forum on our helpdesk to make a suggestion if you haven't done so!
James C.
Accounting, self-employed
Used daily for 2+ years
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It's a time saver, helps me stay organized, and ultimately helps me put together more deals! It is also affordable and priced correctly.
Everything about it is a time saver designed so that you don't have to go back and forth from PCR to LinkedIn, which is fantastic. Huge improvement overall but . . .
The only problem I noticed with this version was that - despite what the training video says - it does not give you the option of adding a name to a rollup "on the fly". Instead, you have to designate the rollup in the default settings. The video specifically mentions that this is not the case anymore, but I just downloaded this latest version 5 minutes ago and there's no option to choose a rollup on the fly. I imagine that will be fixed soon, however, and when it is it will be perfect.
Frederic S.
Banking, 1-10 employees
Used daily for 2+ years
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The PCR team is the most responsive of any other software I have used in my over 25 years of recruiting. I have used many different systems, nothing compares to PCR.
I have used this software since the inception. It was a thick client, that installed on our desktops and shared on our network. They have continued to develop new features and the launch of the HTML version was revolutionary. This team is responsive and always looking for ways to improve their product. Ease of use, import features from social networking and so much more.
Very little. I would have to say that every time a problem crops up (which is seldom) they solve it quickly and responsively.
George L.
Staffing and Recruiting, self-employed
Used daily for 2+ years
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Customer Service is exceptional. PCR provides for an important need in my organization.
PCR provides a lot of features and automation. It may take sometime to set everything up as you need, but once you do the product has the ability to really automate a lot of tasks that could otherwise be time consuming. Product is well integrated with LinkedIn.
For a small organization fees are very reasonable, if you begin to have many users, user fees could get expensive. For the size of my organization, it works quite well. Wish integration with Indeed was stronger, but we may not be utilizing most effectively.
Lara L.
Used daily for 6-12 months
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It is basic and lower in price but you get what you pay for. There are no options to personalize or change anything.
It is not easy to use, the training on this software takes a lot longer because of the hard to use features.
Hello Lara - One of PCR's strongest features is actually the ability to customize the fields, screen layouts, and functions to suit. This does, however, sometimes lead to more involved training because every setup is a bit different and each client uses their own fields and layouts rather than a required stock workflow. I'd recommend reaching out to our support team with details on your personalization and change needs. It may be that the options you're seeking are actually there, but just not visible under your particular security settings or not exactly where you're looking for them in the system. PCR is perhaps one of the most configurable recruiting CRMs available, so if you're finding it coming up short on customization we may be able to help further.
Ed G.
Used daily for 2+ years
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It really serves all our needs, and then some. Most internal HR departments fail on the Candidate experience and on being disciplined in consistently applying recruitment processes. PCR allows you to focus less on the tool (its intuitive and reliable) and more on the recruitment processes..... which is where the true value is.
Simplicity . Very intuitive software which our internal HR team has easily adopted. Reliability. No downtime in my experience. Customer Service. Best customer service interactions I have experienced on so many levels.
No cons were added to this review
Thank you, Ed!
Dawn F.
Staffing and Recruiting, 11-50 employees
Used daily for 2+ years
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It is not the cheapest but it is not the most expensive. I feel that it is a good value.
I do like the ability to send applications, write notes, attach references, resumes and store contact info all in one place.
To create a job order after a candidate is placed is a long tedious process. There are so many steps.
Thank you for your review of PCRecruiter! There may be shorter routes to creating a job order via templates and other features. Check in with our support team for possible ways to optimize your process!
Leeza Y.
Human Resources, 1-10 employees
Used daily for 2+ years
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We have been on PCR for a number of years now, and the ability to access the database whilst out of the office is a massive plus. They have a basic app that allows us to see contact details and notes, as well as being able to log in on the full site if needed. The system is able to be customised to your needs and although we are probably not using all the features, it does the job. The LinkedIn/ PCR add on, allows us to link the two profiles which is handy.
Value for money Customer Service and Support Cloud Based
Quite complex workflows and a bit of training required
JAMES S.
Human Resources, 1-10 employees
Used daily for 2+ years
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Overall we could not run the business without this valuable tool
I can think of a feature it doesn't have and its pretty easy to use, affordable priced and has great support.
The only con is the phone version I find limited vs the pcversion and I wish they would improve it by making good ot more like the desktop
Thanks so much for the review of PCR on Capterra, James! Rest assured that more mobile capabilities are on the way in the future.
Chad C.
Staffing and Recruiting, 1-10 employees
Used daily for 1-2 years
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My experience with PC Recruiter has been positive. When I was looking at ATS', I had a list of must have features. PC Recruiter was one of the few, that could deliver and at a better price than most.
I like that we can produce templates for our interviews, with the questions we want to ask. The recruiter can pull up the template, ask the questions, not the answers, makes notes and save the document to the candidate's profile.
Mobile app allows the user to view contact, company, or position details, but adding details like conversations, notes or schedules is not possible. It would be great to be able to have full usability on the app.
Ray F.
Staffing and Recruiting, 201-500 employees
Used daily for 2+ years
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Would highly recommend. This will save you time and money.
The ease of looking up candidates that match the qualifications needed to fill our open job orders. The ability to search by keyword is a great time saver and allows your recruiters to spend more time being productive.
Too many steps in the hiring process for general labor/manufacturing candidates. Overall it is a great tool and will save a lot of time.