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RefNow Logo

Reference Check

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Table of Contents

RefNow - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

RefNow overview

What is RefNow?

RefNow is a reference check program offering key features such as status tracking, automated reference requests, email and online access, reminders, mobile accessibility, and compliance management, among others.

Key benefits of using RefNow

Automated email reminder chasing
Prevent fake references using fraud detection
Verify references using LinkedIn
Real time updates dashboard
Export PDF Reference reports to your HR Syst
em<br/>References completed in 36 hours on average<br/>

Who uses RefNow?

By industry, RefNow reviewers are most commonly professionals in hospital & health care (26%). The most frequent use case for RefNow cited by reviewers is reference check (100%).

Starting price

12.99
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Pros & Cons

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Reference Process

Ease of Use

Email and Notifications

Form Filling

Referee Management

Verification

RefNow’s user interface

Ease of use rating:

RefNow pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(111)
5(356)

What do users say about RefNow?

RefNow is a reference check program offering key features such as status tracking, automated reference requests, email and online access, reminders, mobile accessibility, and compliance management, among others.

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Who uses RefNow?

Based on 468 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospital & Health Care
Health, Wellness and Fitness
Education Management
Mental Health Care
Others

Use cases

Reference Check

RefNow's key features

GetApp's analysis of 68 verified user reviews collected between September 2021 and January 2025 identifies RefNow's most critical features and summarizes user sentiment about those features.

Email/Online

Users report that RefNow's email capabilities make information transmission faster and easier. They find it simple to use, allowing direct access to the site from their email. Reviewers indicate that it is professional and compatible with their systems. They appreciate the ease of tracking clients and contacting referees. Users feel that email notifications are effective for accessing and managing their profiles, making RefNow a valuable tool for maintaining communication and ensuring team cohesion. Of the 26 RefNow users who gave detailed accounts of their use of Email/Online, 100% rated this feature as important or highly important.

See related user reviews

“email notification for you to easily access”
GE

Grace E.

care assistant

“It makes the information transmission faster and easy”
OI

Osman I.

Human Resource Manager


Reference request automation

Reviewers appreciate RefNow's Reference Request Automation for eliminating manual paperwork and phone calls. They find it saves time and effort, making the referencing process seamless and stress-free. Users report that it provides clarity and uniformity, asking relevant questions quickly. They highlight the ease of use and efficiency, noting that it works immediately and simplifies the recruitment process. They say it is reliable, fast, and convenient, making it a useful tool for accurate and timely reference requests. Of the 37 RefNow users who gave detailed accounts of their use of Reference Request Automation, 97% rated this feature as important or highly important.

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“ Automating the reference request process eliminates the need for manual paperwork, phone calls, and back-and-forth communication. Referees can submit reference requests directly through the app, saving time and effort for both referees and administrators.”
DA

Damilola A.

Company Secretary

“Asks relevant questions quickly and is more uniform and unbiased ”
RP

Rosemary P.

Register nurse retired


Alerts/Notifications

Users report that RefNow's Alerts/Notifications keep them updated on critical information and progress of requests. They find the notifications prompt and reliable, ensuring they stay informed and on top of processes. Reviewers indicate that these alerts act as effective reminders, helping them react to applications and stay engaged. They appreciate the ease of access to updates and the ability to make informed decisions quickly. They say the notifications are well-tailored and perfect for users on the go. Of the 17 RefNow users who gave detailed accounts of their use of Alerts/Notifications, 94% rated this feature as important or highly important.

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“Notification alerts are fast and gives easy access to the link”
BA

Bernice A.

Girl Child Coordinator

“Notifies referees of reference request it is reliable”
SH

Sophie H.

Support worker


Reminders

Reviewers indicate that RefNow's Reminders are effective in keeping them on track with their tasks. They find the reminders helpful for managing workloads and ensuring timely completion of references. Users report that the reminders are sent to both email and phone, making them hard to miss. They appreciate the constant follow-up, which speeds up the process and helps finalize tasks. They say the reminders are work-friendly, effective, and necessary for busy schedules. Of the 16 RefNow users who gave detailed accounts of their use of Reminders, 94% rated this feature as important or highly important.

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“Although i missed the mails, i kept getting reminders as a follow up to complete the for, this is impressive”
MB

Matthew B.

Relationship Manager

“Got daily reminder which was beneficial to remember because of the size of my job responsibilities. ”
BO

Babajide O.

Operation Manager


Compliance management

Users report that RefNow's Compliance Management ensures adherence to data protection laws like GDPR. They find it builds trust with clients by implementing appropriate security measures and obtaining user consent for data processing. Reviewers indicate that it provides control over personal information and restricts system abuse. They appreciate the professionalism and reliability in handling personal data. They say it is important for business operations and good communication, making RefNow a trustworthy platform. Of the 17 RefNow users who gave detailed accounts of their use of Compliance Management, 82% rated this feature as important or highly important.

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“it builds trust on clients ”
KN

Khanyisani N.

lecturer

“Crucial for business ops ”
RC

Ryan C.

Operations Manager


Mobile access

Reviewers appreciate RefNow's Mobile Access for its convenience and flexibility. They find it allows them to access the app anytime and anywhere, making it suitable for modern, on-the-go environments. Users report that it is compatible with various mobile devices and easy to navigate. They highlight the ease of use and the ability to stay connected without a desktop computer. They say it enhances usability and communication, making RefNow a practical tool for mobile users. Of the 28 RefNow users who gave detailed accounts of their use of Mobile Access, 82% rated this feature as important or highly important.

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“works well with the modern environment where people are always on the go”
MM

Macdonald M.

Accountant

“Very compatible with all mobile device i have used”
IL

Ijeoma L.

Staff Nurse


All RefNow features

Features rating:

Customizable templates
Reference checking
Status tracking
Candidate scoring
Feedback management
Self service portal
Data import/export
Applicant tracking
Background screening
Reporting & statistics
Referral tracking
API
Third-Party integrations
Reporting/Analytics
Activity dashboard
Customizable branding
Real-Time notifications
Survey library
Survey builder
Bulk reference request
Recruitment management
Email reminders
Customizable reports
Workflow management

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RefNow pricing

Value for money rating:

Starting from

12.99

One-time payment

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about RefNow price and value

Value for money rating:

To see what individual users think of RefNow's price and value, check out the review snippets below.

“Fantastic I like most of RefNow. Great initiatives, we may feel free to thanks the organizer.”
MB

MD B.

SR. OFFICER

“Referencing is so important to us and we really appreciate RefNow’s amazing customer service.”
NB

Nicole B.

Recruitment Administrator

RefNow support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
Phone Support
FAQs/Forum
24/7 (Live rep)

Training options

Live Online
In Person
Documentation
Webinars
Videos

RefNow FAQs

Q. Who are the typical users of RefNow?

RefNow has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What is RefNow used for?

RefNow is a cloud-based reference checking solution for human resource teams and recruiters. It offers a range of features including reference requests, email invitations and reminders, candidate self service, data analysis, customization questions, user management, and more. Designed to help companies make more informed hiring decisions, RefNow allows users to request and review candidate references before choosing the right candidate. Employers can create reference requests within RefNow and send them directly to the candidate. Candidates are then able to provide referee contact information in response to the request, and a reference questionnaire can then be sent to the referees to complete. Automatic email invitations and reminders can be sent to referees in order to gather feedback in a timely manner. RefNow allows businesses to generate their own questionnaires using custom questions, depending on company, and role-specific, requirements. RefNow offers SSL encryption to ensure that candidate and referee data is sent and stored securely.


Q. What languages does RefNow support?

RefNow supports the following languages:
Dutch, English, French, Spanish


Q. Does RefNow offer an API?

Yes, RefNow has an API available for use.


Q. What level of support does RefNow offer?

RefNow offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep)

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