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Paylocity
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
One unified platform for HR, Finance, and IT.
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Paylocity - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Paylocity overview


Based on 1625 verified user reviews
What is Paylocity?
Paylocity is a payroll tool offering key features such as tax compliance, payroll management, direct deposit, mobile access, payroll reporting, and W-2 preparation, among others.
Who uses Paylocity?
Reviews for Paylocity come from a wide variety of industries, including Hospital & Health Care (6% of reviewers), Non-Profit Organization Management (5%), and Computer Software (4%). The most frequent use case for Paylocity cited by reviewers is payroll (67% of reviewers).
What do users say about Paylocity pricing?
Some reviewers find Paylocity cost-effective for small businesses and appreciate its competitive pricing and valuable features. However, some users report hidden fees, unclear pricing, and significant cost increases when adding necessary features.
Starting price
Pros & Cons
Automation
Navigation
Visibility
Responsiveness
Stability
Reporting
Paylocity’s user interface
Paylocity pros, cons and reviews insights


To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.3
Ease of use
4.3
Customer support
4.1
Reviews sentiment
What do users say about Paylocity?
Users report Paylocity offers comprehensive payroll management, time tracking, and pay stub access, making it easy to handle HR tasks and view pay information in one place. They find its reporting tools useful, and appreciate the centralized platform for accessing documents and managing requests, though some mention navigation can be confusing and features are sometimes hard to locate.
Reviewers appreciate its user-friendly interface and mobile app, but they experience occasional glitches, slow load times, and bugs. They indicate customer support is inconsistent, with slow response times and varying levels of helpfulness, and note challenges with customization and system integration.
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Who uses Paylocity?
Based on 1,625 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Paylocity's key features
GetApp's analysis of 137 verified user reviews collected between July 2021 and December 2024 identifies Paylocity's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Paylocity's tax compliance capabilities. They report that it assists in staying compliant with tax regulations by automatically generating and filing payroll tax forms, such as W-2s and 1099s. Users find it helpful for managing taxes without waiting for paper forms and accessing tax information easily. However, some users mention issues with manual tax setup and lack of support for tax questions, indicating room for improvement in these areas. Of the 34 Paylocity users who gave detailed accounts of their use of Tax Compliance, 94% rated this feature as important or highly important.
Leeav D.
FP&A Intern

Mike N.
Assistant Director of Technology
Reviewers indicate that Paylocity simplifies payroll management by automating tasks like tax calculations, deductions, and benefits contributions. They appreciate the ability to view and print paystubs, track payroll history, and manage time efficiently. Users report that it integrates well with direct deposit and allows for easy payroll processing. However, some users mention issues with module integration and occasional glitches, suggesting a need for better seamlessness and reliability. Of the 47 Paylocity users who gave detailed accounts of their use of Payroll Management, 94% rated this feature as important or highly important.
See related user reviews
Gracie P.
Operator
Catherine Y.
Call Center Hiring Manager
Users report that Paylocity's direct deposit functionality is efficient and reliable. They appreciate the ability to automate fund transfers directly into employees' bank accounts, eliminating the need for paper checks. Reviewers highlight the ease of editing direct deposit information and setting up multiple accounts. They find it convenient for employees to receive timely payments and view their paystubs on the mobile app. However, some users note that the setup process could be more user-friendly. Of the 56 Paylocity users who gave detailed accounts of their use of Direct Deposit, 93% rated this feature as important or highly important.
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Heather C.
Laboratory Manager
Lisa B.
Digital Channel Project Coordinator
Reviewers feel that Paylocity's mobile access is a valuable aspect, allowing them to view paystubs, clock in/out, and request time off on the go. They find the mobile app reliable, convenient, and often easier to use than the desktop version. Users appreciate receiving notifications and having access to payroll information anytime, anywhere. However, some mention that the mobile app's functionality is limited compared to the online version, indicating a need for further improvements. Of the 26 Paylocity users who gave detailed accounts of their use of Mobile Access, 92% rated this feature as important or highly important.
See related user reviews
Ann T.
Advancement Events
Brianna H.
Retail sales associate
Reviewers highlight Paylocity's payroll reporting capabilities, noting the availability of various reporting options. They appreciate the ability to print specific reports, access critical payroll data, and visualize outflows. Users find the reports easy to read and review, although some mention that report customization and creation could be improved. They also report issues with combining payroll and time data, suggesting a need for more comprehensive reporting capabilities. Of the 28 Paylocity users who gave detailed accounts of their use of Payroll Reporting, 89% rated this feature as important or highly important.
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Carson M.
HR Operations Manager
Tiffany E.
Lead Ben Admin Specialist
Users report that Paylocity's W-2 preparation is efficient and user-friendly. They appreciate the ability to access and download W-2 forms easily, even after leaving an employer. Reviewers highlight the automated preparation and timely availability of W-2s, which saves time and effort. They find it convenient for employees to manage their tax forms independently. However, some users mention initial navigation difficulties, indicating a learning curve for new users. Of the 32 Paylocity users who gave detailed accounts of their use of W-2 Preparation, 84% rated this feature as important or highly important.
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Richard R.
COVID-19 Contact Tracer
Heather W.
Loan Specialist
All Paylocity features
Features rating:
Paylocity alternatives
Paylocity pricing
Starting from
No pricing info
User opinions about Paylocity price and value
Value for money rating:
Of 41 reviews that provide robust commentary on Paylocity's price and value, 63% mention it in a positive light.
Some reviewers find Paylocity to be a cost-effective solution, especially for small businesses, as it offers a competitive price point and valuable features. Users think the unified system helps save time and reduce costs, making it a good investment. Reviewers appreciate the reasonable pricing for the functionality provided, and some say it is very affordable compared to other systems. However, some users report issues with hidden fees and unexpected charges, which can strain budgets. Reviewers indicate that the pricing structure can be unclear and inconsistent, and some feel that adding necessary features increases the overall cost significantly.
, and
To see what individual users think of Paylocity's cost and value, check out the review excerpts below.
Paylocity integrations (237)
Integrations rated by users
We looked at 1,625 user reviews to identify which products are mentioned as Paylocity integrations and how users feel about them.
Integration rating: 4.7 (61)
“Our broker utilizes Employee Navigator to help us administer benefits and ensure our compliance with COBRA, etc. It is extremely critical that all of this information flows over to EN so we can take excellent care of our staff.”
“The ability to automate all the benefits saves time and decreased the error margin. One change is automatically sent to payroll and all venders with out issue.”
“This is what we used for benefit management so it is critical that it integrates seamlessly with Paylocity. It has achieved this for the most part.”
“We have our benefits administration tied to Paylocity and the salary/employee information is critical for this purpose”
“We use this for our Benefits Administration site. This is important as it feeds into Paylocity for payroll purposes.”
“We use Employee Navigator for our benefits, so integrating with Paylocity was a big deal for us.”
Dawn L.
Practice Administrator
Integration rating: 4.5 (43)
“We need a fast turnaround time on criminal record checks. Checkr is very responsive and fast in getting the criminal record checks completed.”
“Integrating with Checkr allows us to view our background checks directly in Paylocity instead of having to log in to a different web site.”
“This administers the background screening and drug screening and is important for our pre-hire processing.”
“working with paylocity now to run right out of there right now I have to use checker.”
“Makes recruiting and onboarding seamless in order to run background and credit.”
Stephen R.
Vice President, Human Resources
Integration rating: 4.6 (7)
“All of our payroll data gets imported into Sage Intacct on a weekly basis. If this is not done timely, it can delay month end processes.”
“We needed to be able to import our payroll journal entries into Sage Intacct and Paylocity was able to make that work for us.”
Nick B.
Senior Accountant
Integration rating: 3.8 (5)
“We do all of our hiring through Greenhouse. We were going to switch over to Paylocity recruiting but we would have lost all our historical data, that couldn't be intergrated.”
“We use Greenhouse for recruiting and being able to integrate saves time during the onboarding process”
Tereshia H.
Payroll Manager
Integration rating: 3.8 (4)
“Not really worth the effort, since Paylocity constantly overwrites data customized in Nectar.”
“The integration was easy. Sometimes it doesn't update when someone promotes to manager.”

Steve B.
Operations Director
Integration rating: 4.7 (7)
“It's important so I don't need to access and communicate within Indeed itself.”
Lauren W.
Human Resources Rep
Integration rating: 4.6 (7)
“The GL ledger report isn't exactly aligned with how we enter the information into QBO, but it is 99% of the way there, so it only takes me a few minutes to edit and then enter the GL report.”
Jen W.
HR Finance Manager
Integration rating: 5.0 (3)
“We launch background checks from Paylocity for all management and above positions.”
Heather S.
Staffing Recruiter
Integration rating: 3.3 (3)
“The integration did not work well at all. It would send over all new hires within iCIMS multiple times a day to Paylocity. We turned it off.”
Jessica A.
Manager, HR Operations
Integration rating: 2.5 (2)
“Early wage access is a part of our benefits package and is important to many of our team member's lifestyles.”
Debrah B.
HR Manager
Integration rating: 3.0 (2)
“Very poor customer service and the functionality is terrible. We are working on using a Paylocity over Onshift”
Megan W.
Payroll and benefits coordinator
Integration rating: 4.5 (2)
“Assigning/deactivating email addresses to new hires and terminated employees.”
Jessica M.
Director of People
Integration rating: 2.5 (2)
“We post jobs through Hireology and not Paylocity. The only merging they do is their name and contact info. It doesn't pull over the application or any other information that would be sooo helpful if it could!”
Kristen G.
HR Manager
Integration rating: 4.5 (2)
“Helps to identify candidates for specific positions and provides their Behavioral Analysis.”
Kelly S.
Talent Management
Integration rating: 4.5 (2)
“Background vetting is a part of our company policy and recruitment process.”
Debrah B.
HR Manager
Integration rating: 5.0 (1)
“We take cyber security very seriously, so OneLogin makes our SSO integrations easy, seamless and secure.”
Jennifer C.
Director of Human Resources
Paylocity customer support
What do users say about Paylocity customer support?
Customer support rating:
We analyzed 185 verified user reviews to identify positive and negative aspects of Paylocity customer support.
A number of users highlight fast response times and the ability to reach a live, knowledgeable support person quickly.
Multiple users appreciate the variety of support channels, including phone, email, chat, and educational resources.
A portion of users report slow response times, unresolved issues, and frequent changes in assigned support reps.
Several users mention difficulty reaching knowledgeable staff, lack of proactive communication, and inconsistent follow-up.
Support options
Training options
To see what individual users say about Paylocity's customer support, check out the review snippets below.
“Follow up calls on a topic are handled carefully and include notes from prior calls making the process go smoothly with no need to repeat the issue multiple times.”
Carol H.
CFO
“I am able to call my dedicated service person any day of the week and they know me and my needs. If my dedicated service person is ever unavailable, then the other reps i contact are very helpful as well....”
Becky B.
Sr. Director of Human Resources
“The team assigned to me takes MONTHS to address/fix an issue, they are badly trained and not very knowledgeable, some are patronizing, they send you back and forth from a call to an email, from an email to a call without a resolution; what should be a quick matter takes a lot of time and energy and stress to get resolved; when I needed to escalate, I did not receive a call back from the manager, etc.”
Dorota M.
Controller
Paylocity FAQs
Paylocity has the following pricing plans:
Pricing model: Subscription
Q. What is Paylocity used for?
Tired of juggling disconnected systems for HR, Finance, and IT? Wasted time and manual work slow your business down. Paylocity is the one unified platform that brings it all together. We connect your people, processes, and data in a single, modern system. Automate tedious tasks, from onboarding and payroll to spend management and IT. Break down silos so your teams can collaborate better and make smarter decisions. Our platform gives you the clear insights you need to stay agile and drive real results. For HR, it means less paperwork and more time for your people. For Finance, it's better control and visibility over spending. For IT, it's streamlined processes and secure data. Stop the inefficiencies. Start unifying your business with a platform built to move you forward, together. Paylocity helps you spend less time on tasks and more time driving growth.
Q. What are the benefits of using Paylocity?
Simplify your work, amplify your impact. Your workforce is evolving quickly, and it's important to understand their changing needs. Paylocity's modern HR and payroll solution is designed with your employees in mind, so your teams can easily access and navigate the platform, whether on desktop or in the mobile app. And with more active users, the more data your HR team has to create custom reports, dig into trends, and make more informed business decisions – it’s a win-win.
-- Drive Better Business Outcomes with Paylocity --
Achieve Operational Efficiency: Reduce time spent on administrative tasks and return your focus to the strategic initiatives that will propel your business forward.
Optimize Business Costs: Empower employees to collaborate more efficiently, keeping them engaged and boosting productivity at all levels of your organization.
Ensure Compliance: Visualize and assess your organization's compliance data completeness and readiness to minimize business risk.
Build Culture: Create an engaging company culture with employee experience-oriented tools that foster connection, collaboration, and belonging.
Attract Talent: Accelerate recruiting with extended reach, convenient communication with top candidates, and opportunities to highlight your company's uniqueness.
Reduce Turnover: Make your organization a truly great place to work by investing in your workforce. Keep star talent on the path to success with continuous learning opportunities.
Q. Who are the typical users of Paylocity?
Paylocity has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Paylocity support?
Paylocity supports the following languages:
English
Q. Does Paylocity support mobile devices?
Paylocity supports the following devices:
Android, iPad, iPhone
Q. Does Paylocity offer an API?
Yes, Paylocity has an API available for use.
Q. What other apps does Paylocity integrate with?
Paylocity integrates with the following applications:
Mitratech AssureHire, ERIN, 7shifts, Plum, Fieldclix, Unanet ERP GovCon, Built, JobScore, Blackbaud Financial Edge NXT, HiBob, Breezy, iCIMS Hire, Checkr, Microsoft Azure, Benepass, Jobvite, Sage Intacct, HRsoft Compensation Management, Expensify, OnShift, QuickBooks Time, Box, Hotel Effectiveness, Harri, Dynamics 365, Kallidus Perform, Certent Equity Management, OrgChart, NetSuite, HighMatch, Hireology, Freshdesk, Clarity, Culture Amp, DailyPay, Human Interest, OneLogin, Okta, Employee Navigator, Paytient, Microsoft 365, Maxwell Health, Attendance on Demand, Paradox, eSkill, Bonusly, Hirebridge, PlanSource, Betterworks, QuickBooks Online, JazzHR, Homebase, 15Five, Altametrics, Greenhouse, MedTrainer, Ping Identity, AirMason, Asana, isolved Talent Acquisition, HubSpot CRM, Nectar, Intercom
Q. What level of support does Paylocity offer?
Paylocity offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum
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