getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Paylocity Logo

One unified platform for HR, Finance, and IT.

visit website

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Paylocity - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Paylocity overview

Verified reviewer profile picture
Verified reviewer profile picture

Based on 1625 verified user reviews

What is Paylocity?

Paylocity is a payroll tool offering key features such as tax compliance, payroll management, direct deposit, mobile access, payroll reporting, and W-2 preparation, among others.

Who uses Paylocity?

Reviews for Paylocity come from a wide variety of industries, including Hospital & Health Care (6% of reviewers), Non-Profit Organization Management (5%), and Computer Software (4%). The most frequent use case for Paylocity cited by reviewers is payroll (67% of reviewers).

What do users say about Paylocity pricing?

Some reviewers find Paylocity cost-effective for small businesses and appreciate its competitive pricing and valuable features. However, some users report hidden fees, unclear pricing, and significant cost increases when adding necessary features.

Starting price

view pricing plans

Pros & Cons

Automation

Navigation

Visibility

Responsiveness

Stability

Reporting

Paylocity’s user interface

Ease of use rating:

Paylocity pros, cons and reviews insights

Verified reviewer profile picture
Verified reviewer profile picture

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(61)
3-4(705)
5(859)

What do users say about Paylocity?

Users report Paylocity offers comprehensive payroll management, time tracking, and pay stub access, making it easy to handle HR tasks and view pay information in one place. They find its reporting tools useful, and appreciate the centralized platform for accessing documents and managing requests, though some mention navigation can be confusing and features are sometimes hard to locate.

Reviewers appreciate its user-friendly interface and mobile app, but they experience occasional glitches, slow load times, and bugs. They indicate customer support is inconsistent, with slow response times and varying levels of helpfulness, and note challenges with customization and system integration.

Select to learn more


Who uses Paylocity?

Based on 1,625 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospital & Health Care
Nonprofit Organization Management
Construction
Computer Software
Others

Use cases

Payroll
Human Resources
Time Tracking
Onboarding
Direct Deposit Payroll

Paylocity's key features

GetApp's analysis of 137 verified user reviews collected between July 2021 and December 2024 identifies Paylocity's most critical features and summarizes user sentiment about those features.

Tax compliance

Reviewers appreciate Paylocity's tax compliance capabilities. They report that it assists in staying compliant with tax regulations by automatically generating and filing payroll tax forms, such as W-2s and 1099s. Users find it helpful for managing taxes without waiting for paper forms and accessing tax information easily. However, some users mention issues with manual tax setup and lack of support for tax questions, indicating room for improvement in these areas. Of the 34 Paylocity users who gave detailed accounts of their use of Tax Compliance, 94% rated this feature as important or highly important.

Verified reviewer profile picture

See related user reviews

“Paylocity assists businesses in staying compliant with tax regulations. It automatically generates and files payroll tax forms, such as W-2s and 1099s, with the appropriate tax agencies. This helps alleviate the administrative burden and ensures accurate and timely tax filings, reducing the risk of penalties or fines.”
LD

Leeav D.

FP&A Intern

“The ability to manage everything for my taxes from Paylocity rather than waiting for a paper form is excellent.”
Verified reviewer profile picture

Mike N.

Assistant Director of Technology


Payroll management

Reviewers indicate that Paylocity simplifies payroll management by automating tasks like tax calculations, deductions, and benefits contributions. They appreciate the ability to view and print paystubs, track payroll history, and manage time efficiently. Users report that it integrates well with direct deposit and allows for easy payroll processing. However, some users mention issues with module integration and occasional glitches, suggesting a need for better seamlessness and reliability. Of the 47 Paylocity users who gave detailed accounts of their use of Payroll Management, 94% rated this feature as important or highly important.

See related user reviews

“Employees can view their past and current payroll information and also view their PTO. This is helpful for budgeting with time off and bills.”
GP

Gracie P.

Operator

“Our employees are able to view their paystubs, print them and self service various pieces of information that they need w/o interaction with our admin department”
CY

Catherine Y.

Call Center Hiring Manager


Direct deposit

Users report that Paylocity's direct deposit functionality is efficient and reliable. They appreciate the ability to automate fund transfers directly into employees' bank accounts, eliminating the need for paper checks. Reviewers highlight the ease of editing direct deposit information and setting up multiple accounts. They find it convenient for employees to receive timely payments and view their paystubs on the mobile app. However, some users note that the setup process could be more user-friendly. Of the 56 Paylocity users who gave detailed accounts of their use of Direct Deposit, 93% rated this feature as important or highly important.

See related user reviews

“Having direct deposit information stored directly in Paylocity is a very useful and functional integration. It makes it easy for employees to edit their own information without much fuss. ”
HC

Heather C.

Laboratory Manager

“I can very easily make changes to my direct deposit amounts and set up new accounts if I want to add or delete ones that are currently there.”
LB

Lisa B.

Digital Channel Project Coordinator


Mobile access

Reviewers feel that Paylocity's mobile access is a valuable aspect, allowing them to view paystubs, clock in/out, and request time off on the go. They find the mobile app reliable, convenient, and often easier to use than the desktop version. Users appreciate receiving notifications and having access to payroll information anytime, anywhere. However, some mention that the mobile app's functionality is limited compared to the online version, indicating a need for further improvements. Of the 26 Paylocity users who gave detailed accounts of their use of Mobile Access, 92% rated this feature as important or highly important.

See related user reviews

“I like that I receive texts on pay day, and have easy access to Paylocity on my phone - especially useful as a part time employee who is not in the office everyday if a need comes up!”
AT

Ann T.

Advancement Events

“I liked how I could look at my time sheet and approve my hours where ever I was and could request time off easily instead of waiting to get to a computer”
BH

Brianna H.

Retail sales associate


Payroll reporting

Reviewers highlight Paylocity's payroll reporting capabilities, noting the availability of various reporting options. They appreciate the ability to print specific reports, access critical payroll data, and visualize outflows. Users find the reports easy to read and review, although some mention that report customization and creation could be improved. They also report issues with combining payroll and time data, suggesting a need for more comprehensive reporting capabilities. Of the 28 Paylocity users who gave detailed accounts of their use of Payroll Reporting, 89% rated this feature as important or highly important.

See related user reviews

“Paylocity has a big repository of reports we can run and we always are able to find the reports and analytics we need. ”
CM

Carson M.

HR Operations Manager

“There is a lot of payroll reporting options available, however, further customization and creation of reports could be improved. ”
TE

Tiffany E.

Lead Ben Admin Specialist


W-2 preparation

Users report that Paylocity's W-2 preparation is efficient and user-friendly. They appreciate the ability to access and download W-2 forms easily, even after leaving an employer. Reviewers highlight the automated preparation and timely availability of W-2s, which saves time and effort. They find it convenient for employees to manage their tax forms independently. However, some users mention initial navigation difficulties, indicating a learning curve for new users. Of the 32 Paylocity users who gave detailed accounts of their use of W-2 Preparation, 84% rated this feature as important or highly important.

See related user reviews

“When I needed my W-2 months later, I was able to find it without issues and download it to my PC. Even after my time with the employer that used Paylocity, I was still able to access my records as often as needed. ”
RR

Richard R.

COVID-19 Contact Tracer

“Very nice that it's automated and allows employees to access W2's as soon as they are available which is very fast!”
HW

Heather W.

Loan Specialist


All Paylocity features

Features rating:

Electronic signature
Employee portal
Employee self service
Engagement tracking
Interview management
Learner portal
Onboarding
Overtime calculation
Real-Time updates
Billable items tracking
Sick leave tracking
Approval process control
Time off requests
Web-based deployment
1099 preparation
Timesheet management
Clock in/out
Online time tracking
Expense tracking
Reporting & statistics
Benefits dashboard
Reporting/Analytics
Employee benefits administration
Employee database
Employee onboarding
Secure data storage
Self service portal
Mobile app
Access controls/permissions
User management
Time off management
Vacation/Leave tracking
Mobile learning
Customizable reports
Employee management
Performance management
Third-Party integrations
Time tracking
Receipt management
Reminders
Employee profiles
Turnover Tracking
Review cycle tracking
Attendance tracking
Leave tracking
Reimbursement management
Dashboard
Alerts/Notifications
HR Metrics Library
Single sign on
Auto update
Real-Time reporting
Certification & licensing
Compliance management
401(k) tracking
Performance review management
Data import/export
Goal management
Activity dashboard
Resume search
Accounting integration
Task management
Employee recognition
Employee scheduling
Trend analysis
Goal setting/tracking
Talent management
Mobile receipt upload
Budgeting/Forecasting
Compensation management
Corporate/Business
API
Benefits management
Recruitment management
Customizable branding
Wage garnishment
Applicant tracking
Blended learning
Learning & development
Activity tracking
Progress reports
Life insurance administration
Electronic forms
Customizable templates
Orientation workflow management
360 degree feedback
Check printing
Background screening
Role-Based permissions
Resume parsing
Resume database
Batch processing
Benchmarking
Schedule distribution
Retirement plan management
Benefits administration outsourcing
Workforce management
Billable & non-billable hours
Boolean search
Question library
Pulse surveys
Progress tracking
Built-in course authoring
Performance metrics
Calendar management
Performance appraisal
Peer-to-Peer recognition
Peer appraisals
HR management
Workflow management
Weighted performance measures
Visual analytics
ACA reporting
Academic/Education
Action management
Training management
Ad hoc reporting
Application management
Assessment management
Tests/Assessments
Tax management
Tax calculation
Asynchronous learning
Attendance management
Synchronous learning
Surveys & feedback
Survey/Poll management
Summary Reports
Succession planning
Split deposits
Social media integration
Audit management
Audit trail
Shift swapping
Self-paced learning
Automated scheduling
Self assessment
Availability management
SCORM compliance
HIPAA compliant
Gradebook
Competency management
Gamification
Forecasting
For small businesses
For mobile
For accountants
FMLA administration
Feedback management
Configurable workflow
Expense management
Content library
Content management
Corporate card
Course management
Course tracking
Credit card management
Employee handbook
Employee engagement
Customizable fields
Customizable questions
Email management
Document storage
Document management
Disability insurance administration
Deduction management
Data visualization
Data security
Data connectors
Candidate management
Organizational charting
Categorization/Grouping
Online time clock
Ongoing performance tracking
Certification management
Offboarding
Negative feedback management
Multi-State
Multi-Location
Multi-Country
Chat/Messaging
COBRA administration
Mobile alerts
Mileage tracking
Messaging
Collaboration tools
Learning paths/tracks
Commenting/Notes
Labor forecasting
Job requisition
Job posting
Job description management
Job board
Commission management
Internal talent mobility
Internal hr
Insurance management
Individual development plans
HSA/FSA administration
Communication management

Paylocity alternatives

Paylocity logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Deel logo
visit website

Starting from

5

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
HiBob logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
NetSuite logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Paylocity pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range
view pricing plans

User opinions about Paylocity price and value

Value for money rating:

Of 41 reviews that provide robust commentary on Paylocity's price and value, 63% mention it in a positive light.

Some reviewers find Paylocity to be a cost-effective solution, especially for small businesses, as it offers a competitive price point and valuable features. Users think the unified system helps save time and reduce costs, making it a good investment. Reviewers appreciate the reasonable pricing for the functionality provided, and some say it is very affordable compared to other systems. However, some users report issues with hidden fees and unexpected charges, which can strain budgets. Reviewers indicate that the pricing structure can be unclear and inconsistent, and some feel that adding necessary features increases the overall cost significantly.

, and

To see what individual users think of Paylocity's cost and value, check out the review excerpts below.

“After running through the large payroll companies with their lack of customer support and their high pricing, Paylocity has been a breath of fresh air for my small business.”
SH

Staci H.

President

“The price of this software more than pays for itself with the time it saves, and the accuracy it provides.”
Verified reviewer profile picture

Marcy B.

Executive Program Facilitator

“This lack of transparency in pricing made it challenging to budget effectively and caused additional financial strain on our operations.”
Verified reviewer profile picture

Nora D.

Director Of Membership

Paylocity integrations (237)

Integrations rated by users

We looked at 1,625 user reviews to identify which products are mentioned as Paylocity integrations and how users feel about them.

Integration rating: 4.7 (61)

Our broker utilizes Employee Navigator to help us administer benefits and ensure our compliance with COBRA, etc. It is extremely critical that all of this information flows over to EN so we can take excellent care of our staff.

The ability to automate all the benefits saves time and decreased the error margin. One change is automatically sent to payroll and all venders with out issue.

This is what we used for benefit management so it is critical that it integrates seamlessly with Paylocity. It has achieved this for the most part.

We have our benefits administration tied to Paylocity and the salary/employee information is critical for this purpose

We use this for our Benefits Administration site. This is important as it feeds into Paylocity for payroll purposes.

We use Employee Navigator for our benefits, so integrating with Paylocity was a big deal for us.

DL

Dawn L.

Practice Administrator

1/6
Checkr logo
Checkr

Integration rating: 4.5 (43)

We need a fast turnaround time on criminal record checks. Checkr is very responsive and fast in getting the criminal record checks completed.

Integrating with Checkr allows us to view our background checks directly in Paylocity instead of having to log in to a different web site.

This administers the background screening and drug screening and is important for our pre-hire processing.

working with paylocity now to run right out of there right now I have to use checker.

Makes recruiting and onboarding seamless in order to run background and credit.

SR

Stephen R.

Vice President, Human Resources

1/5
Sage Intacct logo
Sage Intacct

Integration rating: 4.6 (7)

All of our payroll data gets imported into Sage Intacct on a weekly basis. If this is not done timely, it can delay month end processes.

We needed to be able to import our payroll journal entries into Sage Intacct and Paylocity was able to make that work for us.

NB

Nick B.

Senior Accountant

1/2
Greenhouse logo
Greenhouse

Integration rating: 3.8 (5)

We do all of our hiring through Greenhouse. We were going to switch over to Paylocity recruiting but we would have lost all our historical data, that couldn't be intergrated.

We use Greenhouse for recruiting and being able to integrate saves time during the onboarding process

TH

Tereshia H.

Payroll Manager

1/2
Nectar logo
Nectar

Integration rating: 3.8 (4)

Not really worth the effort, since Paylocity constantly overwrites data customized in Nectar.

The integration was easy. Sometimes it doesn't update when someone promotes to manager.

Verified reviewer profile picture

Steve B.

Operations Director

1/2

Integration rating: 4.7 (7)

It's important so I don't need to access and communicate within Indeed itself.

LW

Lauren W.

Human Resources Rep

Integration rating: 4.6 (7)

The GL ledger report isn't exactly aligned with how we enter the information into QBO, but it is 99% of the way there, so it only takes me a few minutes to edit and then enter the GL report.

JW

Jen W.

HR Finance Manager

Integration rating: 5.0 (3)

We launch background checks from Paylocity for all management and above positions.

HS

Heather S.

Staffing Recruiter

iCIMS Hire logo
iCIMS Hire

Integration rating: 3.3 (3)

The integration did not work well at all. It would send over all new hires within iCIMS multiple times a day to Paylocity. We turned it off.

JA

Jessica A.

Manager, HR Operations

DailyPay logo
DailyPay

Integration rating: 2.5 (2)

Early wage access is a part of our benefits package and is important to many of our team member's lifestyles.

DB

Debrah B.

HR Manager

OnShift logo
OnShift

Integration rating: 3.0 (2)

Very poor customer service and the functionality is terrible. We are working on using a Paylocity over Onshift

MW

Megan W.

Payroll and benefits coordinator

Integration rating: 4.5 (2)

Assigning/deactivating email addresses to new hires and terminated employees.

JM

Jessica M.

Director of People

Hireology logo
Hireology

Integration rating: 2.5 (2)

We post jobs through Hireology and not Paylocity. The only merging they do is their name and contact info. It doesn't pull over the application or any other information that would be sooo helpful if it could!

KG

Kristen G.

HR Manager

Integration rating: 4.5 (2)

Helps to identify candidates for specific positions and provides their Behavioral Analysis.

KS

Kelly S.

Talent Management

Integration rating: 4.5 (2)

Background vetting is a part of our company policy and recruitment process.

DB

Debrah B.

HR Manager

OneLogin logo
OneLogin

Integration rating: 5.0 (1)

We take cyber security very seriously, so OneLogin makes our SSO integrations easy, seamless and secure.

JC

Jennifer C.

Director of Human Resources

Paylocity customer support

What do users say about Paylocity customer support?

Customer support rating:

We analyzed 185 verified user reviews to identify positive and negative aspects of Paylocity customer support.

A number of users highlight fast response times and the ability to reach a live, knowledgeable support person quickly.

Multiple users appreciate the variety of support channels, including phone, email, chat, and educational resources.

A portion of users report slow response times, unresolved issues, and frequent changes in assigned support reps.

Several users mention difficulty reaching knowledgeable staff, lack of proactive communication, and inconsistent follow-up.

Support options

Email/help desk
Chat
Phone support
Knowledge base
Faqs/forum

Training options

Videos
Webinars
In person
Documentation
Live online

To see what individual users say about Paylocity's customer support, check out the review snippets below.

“Follow up calls on a topic are handled carefully and include notes from prior calls making the process go smoothly with no need to repeat the issue multiple times.”

CH

Carol H.

CFO

“I am able to call my dedicated service person any day of the week and they know me and my needs. If my dedicated service person is ever unavailable, then the other reps i contact are very helpful as well....”

BB

Becky B.

Sr. Director of Human Resources

“The team assigned to me takes MONTHS to address/fix an issue, they are badly trained and not very knowledgeable, some are patronizing, they send you back and forth from a call to an email, from an email to a call without a resolution; what should be a quick matter takes a lot of time and energy and stress to get resolved; when I needed to escalate, I did not receive a call back from the manager, etc.”

DM

Dorota M.

Controller

Paylocity FAQs

Q. What type of pricing plans does Paylocity offer?

Paylocity has the following pricing plans:
Pricing model: Subscription


Q. What is Paylocity used for?

Tired of juggling disconnected systems for HR, Finance, and IT? Wasted time and manual work slow your business down. Paylocity is the one unified platform that brings it all together. We connect your people, processes, and data in a single, modern system. Automate tedious tasks, from onboarding and payroll to spend management and IT. Break down silos so your teams can collaborate better and make smarter decisions. Our platform gives you the clear insights you need to stay agile and drive real results. For HR, it means less paperwork and more time for your people. For Finance, it's better control and visibility over spending. For IT, it's streamlined processes and secure data. Stop the inefficiencies. Start unifying your business with a platform built to move you forward, together. Paylocity helps you spend less time on tasks and more time driving growth.


Q. What are the benefits of using Paylocity?

Simplify your work, amplify your impact. Your workforce is evolving quickly, and it's important to understand their changing needs. Paylocity's modern HR and payroll solution is designed with your employees in mind, so your teams can easily access and navigate the platform, whether on desktop or in the mobile app. And with more active users, the more data your HR team has to create custom reports, dig into trends, and make more informed business decisions – it’s a win-win.


-- Drive Better Business Outcomes with Paylocity --

Achieve Operational Efficiency: Reduce time spent on administrative tasks and return your focus to the strategic initiatives that will propel your business forward.
Optimize Business Costs: Empower employees to collaborate more efficiently, keeping them engaged and boosting productivity at all levels of your organization.
Ensure Compliance: Visualize and assess your organization's compliance data completeness and readiness to minimize business risk.
Build Culture: Create an engaging company culture with employee experience-oriented tools that foster connection, collaboration, and belonging.
Attract Talent: Accelerate recruiting with extended reach, convenient communication with top candidates, and opportunities to highlight your company's uniqueness.
Reduce Turnover: Make your organization a truly great place to work by investing in your workforce. Keep star talent on the path to success with continuous learning opportunities.


Q. Who are the typical users of Paylocity?

Paylocity has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Paylocity support?

Paylocity supports the following languages:
English


Q. Does Paylocity support mobile devices?

Paylocity supports the following devices:
Android, iPad, iPhone


Q. Does Paylocity offer an API?

Yes, Paylocity has an API available for use.


Q. What other apps does Paylocity integrate with?

Paylocity integrates with the following applications:
Mitratech AssureHire, ERIN, 7shifts, Plum, Fieldclix, Unanet ERP GovCon, Built, JobScore, Blackbaud Financial Edge NXT, HiBob, Breezy, iCIMS Hire, Checkr, Microsoft Azure, Benepass, Jobvite, Sage Intacct, HRsoft Compensation Management, Expensify, OnShift, QuickBooks Time, Box, Hotel Effectiveness, Harri, Dynamics 365, Kallidus Perform, Certent Equity Management, OrgChart, NetSuite, HighMatch, Hireology, Freshdesk, Clarity, Culture Amp, DailyPay, Human Interest, OneLogin, Okta, Employee Navigator, Paytient, Microsoft 365, Maxwell Health, Attendance on Demand, Paradox, eSkill, Bonusly, Hirebridge, PlanSource, Betterworks, QuickBooks Online, JazzHR, Homebase, 15Five, Altametrics, Greenhouse, MedTrainer, Ping Identity, AirMason, Asana, isolved Talent Acquisition, HubSpot CRM, Nectar, Intercom


Q. What level of support does Paylocity offer?

Paylocity offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum

Related categories