MagHub Pricing, Features, Reviews & Comparison of Alternatives

MagHub

End-to-End Media Publishing Solution

4.56/5 (91 reviews)

MagHub overview

What is MagHub?

MagHub is the complete software solution for any media publishing business. Whether the publisher is 5 - 100 users, MagHub presents the largest feature set of any other media publishing tool available. Features include Ad Sales, CRM, Order Management, Vendor/Freelance Management, Marketing Tools such as a built out automation engine similar to the larger workflow/automation at a fraction of the cost that is built directly into the system, Subscription management with customizable branding and themes for the portals, distribution, layout and production, and so much more. Our base package has everything a publisher needs to get started in this business, and as they grow, MagHub will grow with them.

What sets MagHub apart from their competitors? MagHub has a 100% U.S. Based Staff, development happens in the offices in Ann Arbor, MI, every day. MagHub updates the 2nd Tuesday of every month, and has done so since creation. MagHub has the highest rated support/on-boarding team of any other software provider out there. With technologies such as Live Chat, Pendo Integration, Support Ticketing, Onsite Training, In-Office Free Training, Videos, Webinars, Champion Channels, and more, MagHub makes sure that when a client's site goes live, it's ready to go.

The features mentioned above are just a small portion of features available for MagHub clients to utilize, with monthly updates, this content will need to be updated by the 2nd Tuesday of next month! We find it easier to learn more about MagHub by reaching out to us on our website.
www.maghub.com

Pricing

Starting from
$60/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia

Supported languages

English
MagHub screenshotMagHub 2 Minute Demo - July 2020MagHub screenshotMagHub screenshotMagHub screenshotMagHub screenshotMagHub screenshotMagHub screenshotMagHub screenshotMagHub screenshotMagHub screenshot

MagHub user reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.3
  4.3
  4.7
Kristi Collier, CTE

Maghub Review

Used daily for 1-2 years
Reviewed 2020-05-13
Review Source: Capterra

I was on the fence with Maghub vs. their so called competitor. I regret that I went with the competitor at the time. Two years later and incredibly frustrated with their competitor I called Maghub. From start to finish, [SENSITIVE CONTENT HIDDEN] were true professionals and truly cared about my business and how the transition would work. There's always a learning curve when you switch to new software, but for me it was like someone finally turned on the lights! The platform is very user friendly, I love the app and I can't rate their customer service high enough.

Pros
Honestly, I love everything about this software.

Cons
Zero complaints. Their customer service is top-notch, so if there is something you don't understand or need assistance with - they are right there with you. They listen to your feedback, I forget what I wanted functionality for but it wasn't an option. A quick call to [SENSITIVE CONTENT HIDDEN] and within days they had programmed that feature for me, at no additional cost. That's what I call listening to the customer.

Response from Aysling


Thank you for your thorough review of the MagHub platform! We're glad to have your publication on board with us, and we're absolutely grateful that our platform and team could exceed expectations!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Soula Melemenis

MAGHUB MAKES LIFE EASIER

Used daily for 1-2 years
Reviewed 2020-07-08
Review Source: Capterra

I have been using it for a yr. now and the Overall experience has been great. For an in house program, easily taught and makes me have better access to my 200 clients . Not complicated at all to learn and truly a great program.

Pros
I can easily see my schedule, appointments, all the information I need on a particular client. The payments are automatically done (*meaning the way it is set up to send reminders and I DO not need to do this anymore )** the Activities is great for my notes and for me to choose if I want to set up a TO DO make an appointment or EMAIL the client a reminder without having to type or copy past if already programmed* the Email Contact About Call * feature also one of my favorites.

Cons
That I am not able to fix the layout *my preference * site settings. I preferred it on the top , not docked on the side and for NOT being able to manage or set it the way I like.

Response from Aysling


Thank you for your review of MagHub, we're glad that the MagHub platform has made your processes easier. Regarding the Left-Hand Navigation menu, we understand that it is an adjustment, and one that we will continue to improve. We adopted the Left-Hand Navigation many years ago for our Client/Subscriber/Vendor portals, and after testing those processes, we found users find and access things easier; which prompted us to release it for all of MagHub.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Alyssa Stebbins

A Positive CRM System

Used daily for 2+ years
Reviewed 2020-11-10
Review Source: Capterra

My overall experience with Maghub is positive. I do not mind navigating through the platform and think there are many helpful features for a successful sales process.

Pros
I like most about maghub how easy it is to navigate client accounts.

Cons
The formatting limits within insertion orders, templates.

Response from Aysling


Thank you for your review of MagHub, we are glad it is easy to navigate for you and your team. Thank you also for your feedback regarding our templates, we are constantly updating and adding new features to allow more flexibility. Be sure to follow our Release Webinars each month!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Roberta Tatro

User For Invoicing and Reporting

Used daily for 2+ years
Reviewed 2020-12-17
Review Source: Capterra

Pros
As the primary user of invoicing and aged reporting, the options were very adaptable even through upgrades to the software.

Cons
A standard manual would be most helpful, and as software procedures change a user would benefit by receiving a new course of action inserts thereby having the most up to date procedure manual. Also extend weekday hours to include evening online support.

Response from Aysling


Thank you for your review of MagHub. You can actually download a .PDF of our Help Center to use as a manual (it's quite large; however, it's possible). Regarding Live Chat hours, we have shared your request with our support team. With our entire support team being located in the Eastern/Central timezones, we certainly see the opportunity to expand upon it.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Luke Viertel

Maghub is a fantastic comprehensive solution

Used daily for 2+ years
Reviewed 2020-06-23
Review Source: Capterra

"A" rating for sure. Maghub is consistently the most used and helpful product we use at our mid-size publishing company. Our business revolves around it.

Pros
Ease of use and adaptability are the core strengths of the Maghub system. The system is designed to cover nearly all of the needs of a modern publishing company from order tracking, CRM, Sales functionality, and a full accounting suite. Integrations can be added to customize the system to tailor it to your needs. The customer support is engaged and helpful. Also, the feature set is constantly updated.

Cons
Not a super big con, but as publishing transitions away from a print-dominated market, software products are naturally trying to adapt as fast as they can while keeping stability and product consistency in mind. Maghub is not immune to this but improves monthly.

Response from Aysling


Thank you for your thorough review of MagHub. We are fortunate to partner with terrific publishers such as yourself as you provide great feedback, commentary, and recommendations which ultimately guides the direction of MagHub as a product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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MagHub pricing

Starting from
$60/month
Pricing options
Subscription
Free trial
View Pricing Plans

Plus Startup Fees

MagHub features

API
Accounting Integration
Activity Dashboard
Activity Tracking
Billing & Invoicing
Calendar Management
Customizable Reporting
Data Import/Export
Document Storage
Invoice Management
Reminders
Reporting & Statistics

Automatic Notifications (144 other apps)
Customer Database (112 other apps)
Document Management (136 other apps)
Electronic Payments (132 other apps)
Inventory Management (162 other apps)
Inventory Tracking (121 other apps)
Search Functionality (140 other apps)
Third Party Integration (172 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for MagHub

Key features of MagHub

  • Account activity reminders
  • Accounts Receivable
  • Ad Proofs
  • Ad inventory management
  • Ad or service item order creation
  • Auto Payments
  • Automated emails for production, sales, and finance
  • Automatic artwork sync
  • Automation Engine
  • Bulk contact import
  • Call list generation
  • Client and vendor portals
  • Client approval with digital signatures
  • Custom field generation
  • Customizable branding
  • Customizable order & email templates
  • Dashboard widgets for reports and next activities
  • Digital flatplanning
  • Drag-and-drop flatplanning tools
  • Financial and administrative tools
  • Gamification
  • Google DFP
  • Integrated ticketing system
  • Interactive proposals
  • Layout with coordinated ad inventory
  • Magazine CRM
  • Marketing Automation
  • Mass Emailing
  • Mass email campaigns
  • Mobile app
  • Multiple Brands
  • Online invoicing and payment processing
  • Order management
  • Print & digital ad rate card customization
  • Production and project management
  • Publishing direct to Issuu
  • Reports
  • Run sheet of upcoming articles and advertisements
  • Sales management
  • Service line item creation
  • Subscriptions and distribution
  • Vendor and personnel management
View All Features

Benefits

Users can strengthen relationships with customers and partners using MagHub's CRM that reminds users when there hasn’t been activity on accounts.

MagHub's sales pipeline is suited specifically for those working in the publishing industry, and made fun and competitive through gamification features and sales contests.

The client and vendor portals give access to order history, and enable interaction with proposals, order approvals, online payments, as well as service requests.

MagHub's visual flatplanning solution, MagBuilder, allows users to view a run sheet of upcoming articles and advertisements, place items with order notes, and sync artwork automatically.

With MagHub, organizations can place a custom branded module on their website that allows subscribers to sign up and pay online for a subscription.