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Kennel Software with Client Portal (2026)

Last updated: February 2026

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Why is client portal important for kennel software users?

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

A client portal allows pet owners to manage profiles, book services, upload documents, and track billing. It streamlines communication, reduces administrative work, and enhances customer satisfaction by offering convenient self-service options. Of the 36 reviewers who rated client portal, 92% rated this feature as important or highly important.

Key features of kennel software based on insights from 258 verified reviews

Booking Management: Reviewers appreciate the ease of booking multiple pets, custom booking types, and the ability for clients to book directly, reducing staff workload. 100% of reviewers rated this feature as important or highly important.
Online Booking: Users highlight the convenience for customers to book anytime, increasing efficiency and reducing staff time on manual bookings. 99% of reviewers rated this feature as important or highly important.
Client Management: Reviewers value the ability to track customer information, vaccination records, and personalized notes, improving client service and operational efficiency. 98% of reviewers rated this feature as important or highly important.
Customer Accounts: Users mention the ease for clients to manage appointments and access important information, streamlining administrative tasks. 96% of reviewers rated this feature as important or highly important.
Appointment Management: Reviewers like the automated scheduling, easy rescheduling, and clear view of appointments, helping avoid overbooking and enhancing customer service. 92% of reviewers rated this feature as important or highly important.
Calendar Management: Users appreciate the real-time tracking of schedules and appointments, with features like drag-and-drop and integration with external calendars for better organization. 89% of reviewers rated this feature as important or highly important.