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CloudCall
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Advanced, cloud-based computer telephony integration
Table of Contents
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CloudCall - 2026 Pricing, Features, Reviews & Alternatives
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CloudCall overview
What is CloudCall?
CloudCall is the AI-powered communications platform built for CRM-first businesses. Fully hosted on AWS’s hyperscale infrastructure, CloudCall delivers unmatched reliability, speed, and scalability across voice and SMS.
Unlike generic VoIP tools, CloudCall offers deep, native integrations with CRMs like Bullhorn, Vincere, Salesforce, JobDiva, and more. Every call, voicemail, text, and note syncs directly to your CRM—automatically.
With built-in AI call summaries, power dialer, and real-time coaching tools like listen-in, whisper, and barge, CloudCall gives teams the insight and agility to perform at their best—wherever they work.
Trusted by top recruiting, sales, and customer service teams to drive more conversations, better decisions, and faster results.
Headquarters:
Boston, MA | Leicester, UK | Austin, TX
Key benefits of using CloudCall
CloudCall is hosted on AWS’s hyperscale infrastructure—ensuring lightning-fast performance, enterprise-grade security, and global reliability. Whether your team is remote, hybrid, or in-office, you can count on crystal-clear audio and consistent uptime.
📊 Real-Time Coaching & Visibility
Empower managers with live coaching tools like whisper, barge, and listen-in. Monitor call activity in real time, support reps on the fly, and drive performance with transparent reporting and analytics dashboards.
🤖 AI-Powered Summaries & Insights
Say goodbye to manual note-taking. CloudCall uses AI to generate instant call summaries, sentiment analysis, and keyword detection—delivering sharper insights and saving hours every week.
🔗 Deep CRM Integration
Built for CRM-centric workflows, CloudCall embeds directly into platforms including Bullhorn, Vincere, Salesforce, JobDiva, ARCRM and more. Automatically log every call, voicemail, and SMS to the right contact or job record—with no extra clicks.
🎧 Effortless Recording & Playback
Record and replay calls with a single click—no hardware or third-party tools needed. Ideal for quality control, training, or compliance. All recordings are stored securely and linked to CRM activity history.
⭐ Quality Conversations Start Here
Inbound screen pop reveals the full CRM profile before you pick up the call—empowering users to greet contacts by name, pick up where they left off, and build trust faster.
📈 Smarter Decisions, Happier Customers
With customer service ratings, sentiment tagging, and team scorecards, CloudCall helps you measure what matters—so you can improve conversations, satisfaction, and outcomes.
🔁 Seamless Sync Across Platforms
Every conversation—call, text, or voicemail—is automatically logged and accessible across devices and platforms. No more lost notes, siloed tools, or missed follow-ups.
Starting price
per month
Alternatives
with better value for money
CloudCall’s user interface
CloudCall reviews
Overall rating
4.0
/5
40
Positive reviews
70
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.19/10
5
4
3
2
1
21
7
7
2
3
Laura F.
Project Manager
Hannah R.
Senior Associate
Emma W.
CEO
Chris P.
Founder
Hannah R.
Senior Associate
Nat C.
President
Who uses CloudCall?
Based on 40 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
CloudCall's key features
Most critical features, based on insights from CloudCall users:
All CloudCall features
Features rating:
CloudCall alternatives
CloudCall
Starting from
15
/user
Per month
Ringover
Starting from
29
Per month
Twilio
Starting from
0.01
Zoom Phone
Starting from
10
Per month
CloudCall pricing
Pricing plans
Pricing details:
User opinions about CloudCall price and value
Value for money rating:
To see what individual users think of CloudCall's price and value, check out the review snippets below.
Laura F.
Project Manager
Hannah R.
Senior Associate
CloudCall integrations (21)
Integrations rated by users
We looked at 40 user reviews to identify which products are mentioned as CloudCall integrations and how users feel about them.
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
CloudCall support options
Typical customers
Platforms supported
Support options
Training options
CloudCall FAQs
CloudCall has the following pricing plans:
Starting from: $15.00/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of CloudCall?
CloudCall has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does CloudCall support?
CloudCall supports the following languages:
English
Q. Does CloudCall support mobile devices?
CloudCall supports the following devices:
Android, iPad, iPhone
Q. Does CloudCall offer an API?
No, CloudCall does not have an API available.
Q. What other apps does CloudCall integrate with?
CloudCall integrates with the following applications:
Tracker, Chameleon-i, JobDiva, Bullhorn ATS & CRM, Salesforce Sales Cloud, Bullhorn for Salesforce, Tracker, Access Vincere Evo, Tracker
Q. What level of support does CloudCall offer?
CloudCall offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat
