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GoTo Meeting
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online meeting software with HD video conferencing
Table of Contents
GoTo Meeting - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
GoTo Meeting overview



Based on 11523 verified user reviews
What is GoTo Meeting?
GoTo Meeting is a meeting solution offering key features such as real-time screen-sharing, two-way audio and video, video conferencing, real-time chat, and mobile access, among others.
Who uses GoTo Meeting?
Reviews for GoTo Meeting come from a wide variety of industries, including computer software (9% of reviewers), information technology and services (8%), and marketing and advertising (6%). The most frequent use case for GoTo Meeting cited by reviewers is meetings (57% of reviewers).
What do users say about GoTo Meeting pricing?
Some reviewers find GoTo Meeting's flexible pricing and free trial beneficial, and they appreciate the cost-effective monthly subscriptions. However, some users report limited free features, high costs for small businesses, and issues with auto-renewal and refunds.
What are the most popular integrations for GoTo Meeting?
The GoTo Meeting integrations most frequently cited by reviewers are: Google Calendar (a scheduling product rated 4.9 out of 5 for its integration with GoTo Meeting), Microsoft Outlook (an email management product, 4.8), and Microsoft 365 (a document management product, 4.4).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Coordination
Accessibility
Collaboration
Reliability
Dependence
Moderation
GoTo Meeting’s user interface
GoTo Meeting pros, cons and reviews insights



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.4
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about GoTo Meeting?
Users say GoTo Meeting is a reliable tool for hosting virtual meetings, video conferences, and screen sharing, helping teams collaborate across locations. They appreciate its ease of scheduling, integration with calendars, and the ability to join from various devices, noting that features like recording, document sharing, and audio options enhance productivity. They find the user interface intuitive and value customizable meeting links and reminders.
Some report issues with connectivity, audio glitches, and occasional software bugs, especially when internet quality is poor. They mention that pricing can be high compared to alternatives, and that the free version has notable limitations.
Select to learn more
Who uses GoTo Meeting?
Based on 11,523 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
GoTo Meeting's key features
GetApp's analysis of 746 verified user reviews collected between July 2021 and January 2025 identifies GoTo Meeting's most critical features and summarizes user sentiment about those features.
Reviewers appreciate GoTo Meeting's Real Time Screen Sharing feature for its ease of use and efficiency in meetings. They find it valuable for improving collaboration and presentation quality, with minimal lag and high clarity. Users report that it works well even with low bandwidth and allows for immediate feedback. However, some note that it can be difficult for other users to increase the size of shared documents, making them hard to read. Overall, it is a critical tool for remote support and troubleshooting. Of the 78 GoTo Meeting users who gave detailed accounts of their use of Real Time Screen Sharing, 100% rated this feature as important or highly important.
Zachary G.
Senior Consultant

Lisa Z.
Partner
Users report that GoTo Meeting's Two Way Audio & Video feature is essential for effective communication and collaboration. They highlight the high-definition quality of both audio and video, which helps in picking up nonverbal cues and maintaining engagement. Reviewers indicate that it facilitates remote work and virtual interviews efficiently. Some users mention occasional issues with audio quality and connectivity, but overall, they find it reliable for maintaining clear and interactive meetings. Of the 106 GoTo Meeting users who gave detailed accounts of their use of Two Way Audio & Video, 97% rated this feature as important or highly important.
See related user reviews
Rahul G.
Hr Consultant
Renz L.
Legal Officer
Reviewers indicate that GoTo Meeting's Video Conferencing feature is highly valuable for virtual meetings, allowing participants to communicate in real time with high-quality video and audio. They appreciate the ability to share visual aids and conduct live demonstrations, which enhances collaboration and engagement. Users report that it is particularly useful for remote work and distance learning. Some mention that it competes with other platforms like Microsoft Teams, but they find it generally reliable and effective. Of the 212 GoTo Meeting users who gave detailed accounts of their use of Video Conferencing, 96% rated this feature as important or highly important.
See related user reviews
Mohammad S.
Proprietor
Ron O.
Senior Architect
Users find GoTo Meeting's Screen Sharing feature important for collaboration, presentations, and training sessions. They appreciate the control it offers to meeting organizers and the ability to share documents and applications seamlessly. Reviewers highlight its importance for remote work, allowing participants to view and work on the same content in real time. They report that it is easy to use and enhances the overall quality of virtual meetings. Some users note occasional lag, but it is generally well-received. Of the 251 GoTo Meeting users who gave detailed accounts of their use of Screen Sharing, 96% rated this feature as important or highly important.
See related user reviews
Larry R.
Service Manager
Pragnesh P.
Sr. FAE
Reviewers highlight the importance of GoTo Meeting's Real-Time Chat for maintaining communication during meetings. They find it useful for asking questions, sharing links, and providing feedback without interrupting the speaker. Users appreciate its role in keeping meetings on track and allowing participants who may be hesitant to speak up to contribute. They report that it enhances collaboration and communication, making virtual meetings more efficient and effective. Of the 104 GoTo Meeting users who gave detailed accounts of their use of Real-Time Chat, 83% rated this feature as important or highly important.
See related user reviews
Tammy K.
Owner / Mental Health Therapist
Silvia C.
Digital Marketing Manager
Users appreciate GoTo Meeting's Mobile Access for its flexibility and convenience. They report that it allows them to join or host meetings from anywhere using their smartphones or tablets, which is particularly valuable for remote workers and frequent travelers. Reviewers find it easy to use and note that it helps increase participation and productivity. Some mention occasional technical glitches, but overall, they find it a valuable capability for staying connected on the go. Of the 178 GoTo Meeting users who gave detailed accounts of their use of Mobile Access, 82% rated this feature as important or highly important.

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Prateek K.
Test Analyst
Keith E.
Software Eng.
All GoTo Meeting features
Features rating:
GoTo Meeting awards
GoTo Meeting alternatives
GoTo Meeting pricing
Pricing plans
Pricing details:
User opinions about GoTo Meeting price and value
Value for money rating:
Of 143 reviews that provide robust commentary on GoTo Meeting's price and value, 62% mention it in a positive light.
Some reviewers find GoTo Meeting's flexible pricing plans and the availability of a free version beneficial for their needs. They appreciate the option to start with monthly subscriptions and upgrade as necessary, which can be cost-effective for both small and large teams. Users think the platform's high-quality audio and video, along with its user-friendly interface, justify the investment. They also value the customizable features and integration options that enhance the overall experience. Additionally, the free 14-day trial and occasional discounts are seen as valuable for evaluating the software before committing to a paid plan.
However, some users report that the free version is limited in terms of features and participant capacity, which can be a drawback for larger teams. They feel that the pricing structure can be expensive for smaller businesses or individuals, especially when compared to other meeting platforms offering similar or better features at lower costs. Some reviewers also mention issues with the payment scheme, such as auto-renewal without notice and difficulties in obtaining refunds. The need to upgrade to access advanced features and the lack of integrated chat options are additional concerns for some users.
, and
To see what individual users think of GoTo Meeting's cost and value, check out the review excerpts below.
GoTo Meeting integrations (130)
Integrations rated by users
We looked at 11,523 user reviews to identify which products are mentioned as GoTo Meeting integrations and how users feel about them.
Integration rating: 4.9 (29)
“I use it to generate and add Goto meeting details of each new meetings as well as support rescheduling and cancellation asap”
“Because we can effortlessly create and share meeting link invites to others without much hassle”
“Because it prevents me from being double booked, and automatically updates my calendar for me.”
“It is where I keep all my appointments at work. Integration will allow me to stay organized.”
“Streamlines the process of managing and scheduling appointments and virtual meetings.”
“With the integration, it is easy to find dates for scheduling for our team meetings.”
“The integration has made it easy to schedule for meetings at a later time and day.”

Netanya L.
Veterinary Medicine and Surgery Specialist
Integration rating: 4.9 (13)
“I like the integration of the two products because it allows me to easily find time to schedule for meetings with clients.”
“Having the integration in place has been making it easy for us to plan abd schedule for our team meetings.”
Michael L.
Shipping and Receiving Supervisor
Integration rating: 4.8 (4)
“Enable seamless transfer of data between these platforms, enabling us to gain valuable insights on sales and customer operations”
“This allows me to woo my clients and convert them to more deluxe training packages.”
Terri A.
Logistics and Distribution Operations Coordinator
Integration rating: 4.9 (13)
“We basically use it for sharing the meeting links. I can join the meeting directly by just clicking on the link”

Zedekiah M.
Hydrafaciologist
Integration rating: 5.0 (9)
“This integration facilitates smoother communication and collaboration among team members, enabling us to turn any Slack conversation into a face-to-face meeting with just a command or click.”

Samuel L.
Mortgage Loan Officer
Integration rating: 5.0 (4)
“The two allows us to schedule for meetings easily and without any double scheduling errors.”
Pedro M.
NPD Manager
Integration rating: 4.3 (3)
“If the people I'm supposed to meet don't know the application, I just integrate to zoom.”

Anonymous R.
Treatment Navigator
Integration rating: 5.0 (2)
“Zapier is an app that makes almost anything better. With GoTo, it makes things like calendar integration run smoothly.”
Shelby C.
Attorney
Integration rating: 5.0 (1)
“Enable us to collaborate on Miro boards directly within the GoTo app enhancing our engagement and enable realtime collaboration on diagramming projects”
Terri A.
Logistics and Distribution Operations Coordinator
GoTo Meeting customer support
What do users say about GoTo Meeting customer support?
Customer support rating:
We analyzed 574 verified user reviews to identify positive and negative aspects of GoTo Meeting customer support.
A significant portion of users highlight GoTo Meeting's support team as helpful and quick to resolve technical issues.
Multiple users appreciate the ability to share screens with tech support, making troubleshooting and problem-solving efficient.
A fair number of users note that support is accessible for both domestic and international customers, enhancing global collaboration.
A small group of reviewers report slow response times, difficulty reaching support, and ineffective assistance from customer service.
Support options
Training options
To see what individual users say about GoTo Meeting's customer support, check out the review snippets below.
“We use this service at work to be able to share our desktops with tech support and it saves our company the headache of trying to explain the issues and gives tech support the ability to fix our problems without being on site.”
Kristen S.
Optician
“GoToMeeting is a great solutions for our Account Managers to conduct Account Reviews and even for our Support Team to jump on a web meeting to see the customers exact issue.”

Brad B.
Technical Support Manager
GoTo Meeting FAQs
GoToMeeting is a web conferencing software that allows users to have meetings online. Users can create and invite people to private meetings or to attend group meetings with a meeting invite.
These products have better value for money
Q. What is GoTo Meeting used for?
GoTo Meeting now comes as part of GoTo Connect, the all-in-one communications software built for SMBs. Leaders can start a meeting instantly by clicking ""Meet Now"", schedule a meeting in advance, or create a recurring meeting that is ready to use at any time. Guests and attendees join meetings free of charge; and the apps are free, too. Attendees simply click the meeting link provided by email or instant message, or enter a meeting ID given to them over the phone. The meeting organizer can share either their whole screen or choose to just show a specific application, including high-definition video conferencing."
Q. What are the benefits of using GoTo Meeting?
Boost Employee Productivity
Easily collaborate with remote team members.
Integrate online meetings into your regular in-person meetings.
Complete projects faster by holding online review sessions.
For company-wide all-hands meetings, use GoToWebinar®.
Increase Sales
Turn sales calls into instant demos in one click.
Qualify prospects by conducting online presentations.
Review sales agreements online.
Consult from anywhere
Keep clients up to date while avoiding costly on-site visits.
Securely share documents, designs and project plans online.
Use Drawing Tools to highlight main ideas on-screen.
Reduce Training Costs
Update remote customers and employees without traveling.
Host training sessions more frequently – at the same low rate.
Provide hands-on experience by sharing keyboard and mouse control.
For a more comprehensive training solution, use GoToTraining®.
Provide Online Support
Share the client's desktop to resolve technical issues.
Collaborate with colleagues on a customer's problem.
Do you frequently support customers online? Try our GoToAssist Express® support product.
Is GoToMeeting free?
GoToMeeting offers a free 14-day trial period for an unlimited number of participants without requiring any commitment or credit card information. After the trial period, users can choose from three different annually billed pricing plans: Professional $12.00/month - including 50 participants, Business $16.00/month - including 250 participants, or the Enterprise plan, which offers custom packages depending on your company's needs.
How do I record a GoToMeeting?
To record a meeting, click the Record icon on the control panel. Once clicked, the recording icon will change, and attendees will see a notification informing them that the session is being recorded. To stop recording, simply end the session or click on the Record icon again.
Do I need to download GoToMeeting to join a meeting?
GoToMeeting offers a fully operational browser-based version that does not require downloading.
How do I share my screen on GoToMeeting?
To share your screen, click Screen Share in the lower toolbar of a live meeting session. Then, choose the desired tabs or screens you want to share.
How do I schedule a GoToMeeting?
To schedule a meeting, log into your account and click on Schedule a Meeting. Then, enter the meeting details such as date, time, and if it is recurring or one-time.
How do I set up a GoToMeeting?
To set up a meeting, log into your account and click on Schedule a Meeting. Add details such as meeting name, date, and time. Once the meeting has been saved, you can share, edit or delete the meeting on the meeting invitations page.
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