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Heymarket

Business text messaging for teams

Table of Contents

Is this product right for your business?

Find out with a

Heymarket - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: January 2026

Heymarket overview

What is Heymarket?

Heymarket is a business messaging solution which provides shared inboxes for text and Facebook messaging with customers, contractors, or partners. The system can be used by sales, support, marketing, and operations teams to manage staff updates, customer appointment confirmations, dispatching, support requests, and more. Different teams can each have their own shared inbox, and chats can be assigned to individual team members, with indicators to show which team members are viewing or responding to a conversation. Contacts can be split into lists for targeted bulk messaging, and messages can be scheduled to be sent at a set date and time. Internal notes can be recorded and stored to share information with team members, and users can set reminders for messages or contacts requiring follow-ups. Heymarket also provides a customizable web chat widget which is managed from the shared inbox alongside SMS and Facebook messages.

Key benefits of using Heymarket

Multiple inboxes can be created for different teams, with all team members able to share contacts and messages, and collaborate on replies.

Chats can be assigned to different team members, with each user able to set their own signature on messages, and a typing indicator ensures that only one user replies to each conversation.

Users can set reminders for messages so that Heymarket will automatically notify them to follow up on customer support requests or important CRM opportunities.

Contacts can be organized into lists and sent targeted messages based on which list they are in, and with message scheduling users can ensure that messages are sent to customers at a sensible time.

Heymarket provides a customizable website chat widget to receive and reply to messages from website visitors, and can also be used to respond to Facebook messages from within the shared inbox.

Starting price

31per user /
per month

Alternatives

with better value for money

Heymarket’s user interface

Ease of use rating:

4.5

(47)

Heymarket pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(1)

3-4(18)

5(28)

What do users say about Heymarket?

Limited integrations compared to some competitors.

Select to learn more

Who uses Heymarket?

Based on 47 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Real Estate

Construction

Cosmetics

Banking

Others

Use cases

SMS Marketing

Customer Service

CRM

Marketing

SMS Survey

Heymarket's key features

Most critical features, based on insights from Heymarket users:

Third-Party integrations

3.5

(4)

API

4.5

(2)

Inbox management

5.0

(2)

Customizable fields

4.5

(2)

2-Way messaging

5.0

(2)

Autoresponders

4.5

(2)

All Heymarket features

Features rating:

4.3

(47)

Message personalization

4.5

(2)

Surveys & feedback

4.0

(1)

Mass texting

4.5

(4)

Contact management

4.7

(3)

Reporting & statistics

5.0

(1)

Scheduled messaging

3.5

(2)

Multi-Channel communication

(0)

Performance metrics

(0)

Personalization

(0)

Polls/Voting

(0)

Real-Time notifications

5.0

(1)

Reminders

(0)

Reporting/Analytics

(0)

Sales pipeline management

(0)

Segmentation

(0)

Shortcodes

(0)

SMS marketing

(0)

SMS messaging

(0)

Social media integration

(0)

Survey builder

(0)

Template management

(0)

Templates

(0)

Text-to-Win

(0)

Workflow management

(0)

Access controls/permissions

(0)

Alerts/Escalation

3.0

(1)

Alerts/Notifications

(0)

Automated responses

(0)

Campaign management

(0)

Campaign scheduling

(0)

Chat/Messaging

2.0

(1)

Collaboration tools

(0)

Compliance management

(0)

CRM

(0)

Customer segmentation

(0)

Customizable templates

(0)

Data import/export

(0)

Drip campaigns

(0)

For insurance industry

(0)

Interaction tracking

(0)

Lead capture

(0)

Lead management

(0)

MMS

5.0

(1)

Mobile coupons

(0)

Mobile keywords

(0)

Heymarket alternatives

Heymarket

4.5

(47)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.3

Value for Money

4.2

Customer Support

4.5

Salesforce Sales Cloud

4.4

(18.7K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Zendesk Suite

4.4

(4K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

LiveChat

4.6

(1.7K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Heymarket pricing

Value for money rating:

4.2

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Standard

/user

Per month

Features included:

2 way messaging
Shared inbox
Conversation management
Unlimited contacts
Templates and tags
Basic reporting
HubSpot integration

Plus

/user

Per month

Features included:

Lists and campaigns
Automations
Advanced reporting and analytics
HubSpot and other integrations (except Salesforce)

Pro

/user

Per month

Features included:

Access to API
Advanced administration and security
Salesforce Add-on Available at $7.50 per user, per month

Enterprise

No pricing info

Features included:

Custom feature configuration
White-glove onboarding
Additional training resources
Priority support services
High volume messaging available

User opinions about Heymarket price and value

Value for money rating:

4.2

(47)

To see what individual users think of Heymarket's price and value, check out the review snippets below.

“I can create groups for ease of targeting a specific group with a message. I love the ease of it connecting to my contacts already in my phone.”

Chuck W.

business coach

“My overall experience has been good because again, they have great customer service.”

Kellye C.

Owner

Heymarket integrations (22)

Heymarket support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Chat

Training options

Webinars

Documentation

Live Online

Heymarket FAQs

Q. Who are the typical users of Heymarket?

Heymarket has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

These products have better value for money

Q. What languages does Heymarket support?

Heymarket supports the following languages:
English

Q. Does Heymarket support mobile devices?

Heymarket supports the following devices:
Android, iPhone

Q. Does Heymarket offer an API?

Yes, Heymarket has an API available for use.

Q. What level of support does Heymarket offer?

Heymarket offers the following support options:
Email/Help Desk, Chat

Related categories

Cloud Communication Platform

Customer Communications Management

SMS Survey