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Top Rated Email Management Software with Collaboration Tools in 2026

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Collaboration tools in email management software enable real-time editing, efficient file sharing, and instant communication. They streamline teamwork, enhance productivity, and support remote work by allowing multiple users to work simultaneously on documents and projects. Our reviewers in email management software rated this feature as important.

5 Best Email Management Software with Collaboration Tools

Product
User rating
Starting price
Microsoft 365 logo
4.7
(13.9K)
6
per user/per month
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Google Workspace logo
4.7
(17.4K)
7
per user/per month
learn more
Microsoft Outlook logo
4.5
(2.3K)
Empty state illustration for "No pricing info"

No pricing info

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Zoho Mail logo
4.5
(1K)
1
per user/per month
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Gmail logo
4.8
(13.2K)
Free
learn more

See other top Email Management products with collaboration tools

How we picked the 5 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Email Management software category. They also needed to have sufficient reviews about collaboration tools, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for collaboration tools, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 5 best products

Microsoft 365 logo
Reviews Sentiment
 
 
 
1-2(129)
3-4(3,966)
5(9,903)
Key Features
Inbox Management4.5
Search/Filter4.3

User insights about the collaboration tools feature

Users find Microsoft 365's collaboration tools valuable for real-time document editing and sharing through Teams, OneDrive, and SharePoint. They appreciate the integration with other Microsoft apps like Word, Excel, and PowerPoint. Reviewers note that these tools facilitate efficient teamwork, especially for remote work, although some find Google’s collaboration features more intuitive.

See related user reviews

“Google started the introduction of collaboration tools in documents, presentations and spreadsheets, and a few years ago it was better than MS Office's, but today I can surely say that collaborating in documents with the MS office suite is better than I could imagine, I love also how you can manage changes in documents and restore previous versions, accept or decline revisions, all of this when you're working with your coworkers at the samen time in the same document.”
FA

Francisco A.

Chief's Editor

“Working with coworkers without a need to meet them or physically take documents to their offices or evaluate and edit what they are working on, is a time saver. Collaboration tools have become the centre of effectively working from home in 2020-2021, with ability to work together remotely, edit, add data, finalise and store the work or projects securely using Collaboration tools.”
CN

Christian N.

Editor

Starting price
6per user /
per month
learn more
Pros and Cons based on 13,998 verified reviews

Ideal for student tasks

Enhanced team collaboration

Comprehensive software package

Boosts productivity

Complete office suite

Slow performance issues

High subscription costs

Dependence on internet connectivity

Syncing issues

See pros and cons details
Google Workspace logo
Reviews Sentiment
 
 
 
1-2(165)
3-4(4,146)
5(13,104)
Key Features
Inbox Management4.6
Search/Filter4.6

User insights about the collaboration tools feature

Reviewers highlight Google Workspace's collaboration tools for their real-time editing capabilities in Docs, Sheets, and Slides. They appreciate the seamless integration with other Google apps like Drive, Meet, and Calendar. Users report that these tools enhance teamwork and productivity, allowing multiple users to work simultaneously on documents and projects, with instant updates and feedback.

See related user reviews

“Real-time collaboration in Google Docs and Sheets was a game-changer, allowing for instant feedback and edits. It helped my team stay on the same page during design iterations and project planning.”
MP

Matteo P.

Graphic Designer

“The collaboration works smoothly whenever we need to work on a group document or update a process hosted in a document on the cloud. I know that others will see my updates in real-time or be able to check the Version History to see my changes.”
AJ

Adam J.

Customer Support Team Lead

Starting price
7per user /
per month
learn more
Pros and Cons based on 17,415 verified reviews

Effective remote teamwork

Enhanced workflow efficiency

Accessible cloud storage

Seamless document sharing

Seamless app integration

Dependence on internet

Inconsistent customer support

High costs and limitations

Complex account management

Challenging file management

See pros and cons details
Microsoft Outlook logo
Reviews Sentiment
 
 
 
1-2(45)
3-4(804)
5(1,548)
Key Features
Inbox Management4.6
Search/Filter4.3

User insights about the collaboration tools feature

Users report that Microsoft Outlook's collaboration tools, including calendar sharing, meeting scheduling, and integration with Teams and OneDrive, enhance productivity. They appreciate the ability to manage appointments, share documents, and coordinate schedules. Some reviewers mention challenges with integrating third-party tools.
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“Because they enable users to seamlessly work together, share calendars, schedules, and documents, facilitating efficient communication and productivity within teams or across organizations.”
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Filippo M.

Microsoft Cloud Analyst

“With Microsoft Outlook users can work together more efficiently. It allows each employee to send e-mails, share information about demands and meetings in the agenda, and manage contacts.”
CT

Camila T.

owner

Starting price
Empty state illustration for "No pricing info"

No pricing info

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Pros and Cons based on 2,397 verified reviews
Verified reviewer profile picture

Ideal for professional use

Efficient meeting scheduling

Effective task scheduling

Enhanced team organization

Seamless product integrations

Frequent issues and bugs

Ineffective spam filtering

Poor search functionality

Inefficient email search

Disruptive version updates

See pros and cons details
Zoho Mail logo
Reviews Sentiment
 
 
 
1-2(19)
3-4(367)
5(669)
Key Features
Inbox Management4.7
Search/Filter

User insights about the collaboration tools feature

Reviewers appreciate Zoho Mail's collaboration tools for their secure messaging and shared inboxes. They highlight the ability to set up channels for different departments and integrate chat and note functions. Users find these tools helpful for remote communication and managing email threads within teams.
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“Zoho Mail has made it so easy to collaborate with shared inboxes for the organization as well as the option of setting up channels for different departments. Options to easily and quickly chat about an email. The collab/chat history of an email is also shown.”
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Dedre M.

Owner

“integrates chat and messaging features including group chat capabilities, enabling team members to collaborate and communicate in real-time.”
LJ

Liezel J.

Finance Officer

Starting price
1per user /
per month
learn more
Pros and Cons based on 1,055 verified reviews
Verified reviewer profile picture

Enhanced team collaboration

Ideal for small businesses

Robust email security

Efficient user management

Cost-effective for small businesses

Cumbersome navigation

Ineffective spam filtering

Frequent issues and slow fixes

Complicated account management

See pros and cons details
Gmail logo
Reviews Sentiment
 
 
 
1-2(31)
3-4(2,155)
5(11,074)
Key Features
Inbox Management4.7
Search/Filter4.6

User insights about the collaboration tools feature

Reviewers highlight Gmail's collaboration tools for their integration with Google Workspace apps like Drive, Calendar, and Meet. They find these tools useful for sharing documents, scheduling meetings, and real-time editing. Users appreciate the seamless connectivity with other Google services, although some note limited built-in collaboration features within Gmail itself.

See related user reviews

“One of the best features of gmail is the ease in using collaborative tools. Users can share documents, spreadsheets, be included in emails, and all sorts of other features that allow teachers to work on projects together and communicate efficiently.”
RM

Renata M.

Science Teacher

“I need G-suite to be able to operate functionally! Gmail, google calendar, google sheets, google drive - the smooth way all products integrate helps the way I work. Being able to attach any google document to google calendar, hyperlink any of the products into the other products, etc helps save so much time when trying to organize a project! One of my clients uses box for storage vs google drive, as an individual that uses google products, other products now seem bulky and hard to integrate with other products.”
JN

Jenny N.

Senior Workplace Experience Manager

Starting price
Free
learn more
Pros and Cons based on 13,260 verified reviews

Universal accessibility

Seamless Google integration

Support for professional learning

Inconsistent spam filtering

Excessive email promotions

See pros and cons details

Other Top Rated Email Management Software with Collaboration Tools in 2026

Zoho Desk logo

Zoho Desk

Customer service software for businesses of all sizes

visit website
Zoho Desk is a web and mobile-based customer service software that enables businesses of all sizes and types to deliver customer support, empower agents, and maintain operations.

Read more about Zoho Desk

Users also considered
Gmail logo
Category Leaders

Free email and inbox management app, from Google

learn more
Gmail is a free, advertising-supported email service offered as part of Google Workspace (formerly G Suite), with 15GB of storage, color-coded inbox filters, and 'unsend' button

Read more about Gmail

Users also considered
Google Workspace logo

Collaboration application suite for teams

learn more
Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Read more about Google Workspace

Users also considered
Zoom Workplace logo

Zoom is an all-in-one collaboration platform

learn more
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
Microsoft 365 logo

Cloud collaboration and file sharing application suite

learn more
Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more

Read more about Microsoft 365

Users also considered
Mailchimp logo

Email and advertising marketing automation platform

learn more
MailChimp list management features help users organize and target their list for sending. We automatically remove bounce backs and unsubscribes from your list.

Read more about Mailchimp

Users also considered
Brevo logo

Automation, marketing & transactional email, and SMS service

learn more
Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster.

Read more about Brevo

Users also considered
ActiveCampaign logo

AI-first marketing platform

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ActiveCampaign is the AI-first marketing platform built to transform how marketers, agencies, and entrepreneurs work. Use Active Intelligence to power goal-aware automations and orchestrate personalized experiences across email, SMS, and WhatsApp.

Read more about ActiveCampaign

Users also considered
Microsoft Outlook logo
Category Leaders

Email & calendar software

learn more
Microsoft Outlook is a personal information manager from Microsoft which helps users communicate, manage schedules & find what they need quickly & easily

Read more about Microsoft Outlook

Users also considered
LiveAgent logo

Multichannel customer care solution with an AI chatbot

learn more
LiveAgent is a web-based help desk and email management solution. It helps businesses manage all incoming emails and other customer communication from a team inbox. Over 150M happy customers use LiveAgent's help desk software worldwide.

Start with a 30-Day free trial, no credit card required.

Read more about LiveAgent

Users also considered
Marketing 360 logo

Marketing Platform For Small Business

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Marketing 360 is trusted by over 20,000 small businesses. Business owners use our business growth platform because the technology gives them everything they need to manage and grow their business in one place.

Read more about Marketing 360

Users also considered
Zoho Mail logo
Category Leaders

Zoho Mail is a secure, encrypted, and enterprise-ready email

learn more
Email designed with business users in mind. Engage your enterprise with Zoho Mail's team collaboration and communication tools.

Read more about Zoho Mail

Users also considered
Copper logo

The CRM designed for Google Workspace

learn more
Copper is a CRM tool that’s designed for and recommended by Google. Get set up in minutes thanks to its seamless integration with Google Workspace (formerly G Suite) and beautiful user experience. Automate repetitive tasks, stay on top of projects and deadlines, and build more valuable, long-lasting relationships.

Read more about Copper

Users also considered
Streak logo

CRM for Gmail

learn more
Streak is the only CRM integrated entirely within your Gmail inbox, and works alongside all your other G Suite applications.

Read more about Streak

Users also considered
Pipefy logo

Design and automate business workflows in minutes.

learn more
Pipefy increase efficiency and integrate end-to-end operations on a secure, low-code workflow and business process automation (BPA) platform for teams in IT, Procurement, Finance, HR, and more.

Read more about Pipefy

Users also considered
SalesBlink logo

BlinkGPT AI Powered Sales Outreach on Autopilot

learn more
SalesBlink is a tool for automating sales outreach, featuring AI for crafting emails, follow-up automation, CRM integration, a meeting scheduler, and performance reports. It's designed for sales teams aiming to boost efficiency and results in email campaigns.

Read more about SalesBlink

Users also considered
Salesforce Marketing Cloud Account Engagement logo

Salesforce B2B marketing automation for marketing & sales

learn more
Pardot from Salesforce is a marketing automation solution designed to bridge the gap between sales and marketing teams,

Read more about Salesforce Marketing Cloud Account Engagement

Users also considered
Front logo
Category Leaders

AI-enabled customer service platform for collaboration

learn more
Front is an email management platform that enables customer-facing teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

Read more about Front

Users also considered
Salesforce Marketing Cloud logo

Customer relationship management solution

learn more
Salesforce Marketing Cloud is a comprehensive marketing platform designed to help businesses personalize every moment of customer engagement across the entire customer lifecycle. By connecting every department through actionable data and Agentforce, the platform empowers teams to work together and build lasting customer relationships.

Read more about Salesforce Marketing Cloud

Users also considered
ToucanTech logo

Smart software to power community engagement

learn more
ToucanTech is a smart software that powers community engagement. Choose a public website or private portal, combined with a powerful database, email engine & events management system. Manage all donor & community relations in one place to save time, increase efficiency & boost engagement.

Read more about ToucanTech

Users also considered
Mailjet logo

Marketing Email, Transactional Email, Transactional SMS

learn more
With GDPR-compliant infrastructure and proven deliverability, Mailjet is the best Email Marketing Software & Email API for Teams. Marketers design, deliver, and automate email newsletter while developers power transactional email via robust API platform.

Read more about Mailjet

Users also considered
Mixmax logo

Email communication & sales productivity application

learn more
Mixmax is an email communication & sales productivity application designed to help businesses convert prospects into customers through Gmail, Google Inbox, Google Calendar, Salesforce & Pipedrive using 1-to-1 communication, personalized email, workflow automation, email tracking, CRM sync, & more

Read more about Mixmax

Users also considered
Help Scout logo

Cloud-based customer support platform

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Unlike enterprise tools that are hard to set up and create an impersonal customer experience, Help Scout lets you keep things simple and focus on delighting customers. Answer 52% more emails with ease and reduce support volume by 30%. You'll have happier customers and fewer requests — everyone wins.

Read more about Help Scout

Users also considered
Agile CRM logo

Sales and marketing CRM for growing businesses

learn more
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

Read more about Agile CRM

Users also considered
Shift logo

For those who spends the majority of their lives online.

learn more
Shift is the first browser to merge all your web apps into one powerful window. Streamline everything you do online when you install Shift and access thousands of apps without leaving your browser. Connect all of your Gmail, Outlook, and Office 365 accounts.

Read more about Shift

Users also considered

Key features for Email Management software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Inbox Management: Reviewers appreciate the ability to organize emails using customizable labels, folders, and filters, allowing for efficient prioritization and quick access to important messages. 92% of reviewers rated this feature as important or highly important.
  • Search/Filter: Users value the intuitive search and filter functionality for quickly locating specific emails using keywords, sender info, dates, and attachments. 91% of reviewers rated this feature as important or highly important.
  • Spam Blocker: Reviewers highlight the effectiveness of spam blockers in preventing unwanted and potentially harmful emails from cluttering their inboxes, enhancing security. 89% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Users find the ability to manage access permissions crucial for maintaining data security, allowing control over who can view, edit, and share documents. 88% of reviewers rated this feature as important or highly important.
  • Email Monitoring: Reviewers emphasize the importance of email monitoring for tracking email activity, ensuring timely responses, and improving overall communication management. 87% of reviewers rated this feature as important or highly important.
  • Alerts/Notifications: Users appreciate customizable alerts and notifications for keeping up with important emails and events, ensuring timely responses and enhanced productivity. 83% of reviewers rated this feature as important or highly important.