getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Table of Contents

Top Rated Email Management Software with Contact Database in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

A contact database enables efficient management of contact information, simplifies importing and exporting contacts, and allows for segmentation and personalization of email campaigns. It supports targeting specific audience groups, automates marketing efforts, and enhances customer relationship management. Our reviewers in email management software rated this feature as important.

5 Best Email Management Software with Contact Database

Product
User rating
Starting price
HubSpot Sales Hub logo
4.5
(497)
15
per user/per month
learn more
Constant Contact logo
4.3
(2.9K)
12
usage based/per month
learn more
ActiveCampaign logo
4.6
(2.5K)
15
flat rate/per month
learn more
Mailchimp logo
4.5
(17.5K)
13
flat rate/per month
learn more
Brevo logo
4.6
(3.4K)
9
usage based/per month
learn more

See other top Email Management products with contact database

How we picked the 5 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Email Management software category. They also needed to have sufficient reviews about contact database, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for contact database, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 5 best products

HubSpot Sales Hub logo
Reviews Sentiment
 
 
 
1-2(2)
3-4(169)
5(326)
Key Features
Inbox Management4.3
Search/Filter4.3

User insights about the contact database feature

Reviewers appreciate HubSpot Sales Hub's contact database for its ease of use and efficient management capabilities. They find it simple to create, view, and manage contacts, with features like custom properties, full-text search, and automatic updates. Users also value the ability to upload leads, track customer information, and filter contacts easily, although some mention issues with duplicate entries due to email limitations.
Verified reviewer profile picture

See related user reviews

“Having all of our leads in a database where we can have custom properties for them and all the history (form submissions and so on) is amazing”
Verified reviewer profile picture

Pedro A.

Marketing & Growth Ops

“Easy and digestible database, and very user friendly to create list views of different contacts. Extremely easy to filter or add different fields into the table view”
JW

James W.

Revenue Ops Manager

Starting price
15per user /
per month
learn more
Pros and Cons based on 497 verified reviews
Verified reviewer profile picture

Effective prospecting management

Streamlined sales and marketing processes

High costs and complexity

See pros and cons details
Constant Contact logo
Reviews Sentiment
 
 
 
1-2(84)
3-4(1,299)
5(1,528)
Key Features
Inbox Management4.6
Search/Filter

User insights about the contact database feature

Reviewers indicate that Constant Contact's contact database is user-friendly and efficient for managing and segmenting contacts. They appreciate the customizable fields, easy import/export options, and the ability to track interactions. However, some users mention challenges with deleting lists and managing duplicates. Integration with CRM systems and the ability to create targeted email campaigns are also valued.

See related user reviews

“Customizable fields make it easy to sort contacts for certain types of emails. You can view each contact's interaction with each campaign. Uploading contacts via spreadsheet is a time saver.”
TY

Tawni Y.

owner

“The contact database allows us to easily track contacts from many different areas such as parents, donors, and staff. ”
CM

Ciera M.

Director of Operations

Starting price
12usage based /
per month
learn more
Pros and Cons based on 2,911 verified reviews

Effective client management

Easy newsletter creation

Comprehensive email marketing

Efficient communication messaging

Versatile email campaigns

Email handling issues

Text formatting challenges

Subscription management limitations

Frequent issue management

High costs for features

See pros and cons details
ActiveCampaign logo
Reviews Sentiment
 
 
 
1-2(62)
3-4(795)
5(1,703)
Key Features
Inbox Management4.6
Search/Filter4.3

User insights about the contact database feature

Reviewers highlight ActiveCampaign's contact database for its robust segmentation and tagging capabilities. They find it easy to import, export, and manage contacts, with detailed information and flexible features. Users appreciate the ability to automate marketing campaigns and track customer interactions, though some mention the complexity of the interface and limitations in the LITE version.
Verified reviewer profile picture

See related user reviews

“Managing my contacts in ActiveCampaign is straightforward. I can quickly import, organize, and update contact information, ensuring that I have an up-to-date database of subscribers and customers.”
Verified reviewer profile picture

Tracy O.

CEO

“I feel that it's a robust Contact Database feature. I appreciate its ability to segment and personalize campaigns based on various criteria. However, one critical aspect I find lacking is the complexity of the automation workflows, which can be overwhelming for beginners.”
TR

Tarunika R.

Technology Consultant

Starting price
15flat rate /
per month
learn more
Pros and Cons based on 2,560 verified reviews
Verified reviewer profile picture

Effective sales funnel creation

Supports business growth

Robust automation features

Efficient client management

Comprehensive lead management

Frequent performance issues

User experience problems

Limited landing page options

Complex navigation and switching

High costs and complexity

See pros and cons details
Mailchimp logo
Reviews Sentiment
 
 
 
1-2(275)
3-4(6,994)
5(10,296)
Key Features
Inbox Management4.6
Search/Filter4.3

User insights about the contact database feature

Users report that Mailchimp's contact database is easy to manage, with features for importing, exporting, and segmenting contacts. They value the ability to tag and filter contacts, integrate with other platforms, and track engagement. However, some reviewers find the interface confusing and note difficulties with batch changes. The database's integration with marketing campaigns and compliance with data privacy laws are also appreciated.
Verified reviewer profile picture

See related user reviews

“We have multiple contact groups for our different campaigns. Having a contact database makes it easy to manage and ensure the right people receive the right communication! It also allows us to easily import clients or archive them as needed.”
ES

Elisha S.

Operations Manager

“Simple to import existing contacts into it, simple to add new contacts from the platform itself, simple to manage contact information. Mailchimp is compatible with CSV formats, and offers a one-click import wizard for existing contatc lists. Databse management, thanks to custom fields, tagging and segmentation, is very very manageable.”
Verified reviewer profile picture

Monica M.

Dott.ssa

Starting price
13flat rate /
per month
learn more
Pros and Cons based on 17,565 verified reviews
Verified reviewer profile picture

Efficient client communication

Comprehensive email marketing

Streamlined newsletter creation

Effective email blasting

Support for small business growth

Issues with spam filtering

Restrictive usage limits

Challenges with issue management

Expensive for small businesses

Limited design customization

See pros and cons details
Brevo logo
Reviews Sentiment
 
 
 
1-2(82)
3-4(882)
5(2,442)
Key Features
Inbox Management
Search/Filter

User insights about the contact database feature

Users find Brevo's contact database easy to use, with capabilities for bulk uploads, segmentation, and list management. They appreciate the high storage capacity and the ability to filter and categorize contacts based on engagement. However, some reviewers note the lack of internal validation and occasional interface issues. Integration with other platforms and automation features are also highlighted.

See related user reviews

“Brevo's contact database has a great interface, allowing me to see all my contacts in one list, or by segmentation. See where your contact came from is a real bonus feature.”
MW

Mark W.

Web Developer

“This is really important for segmenting our customers as we have many products and customer types. Being able to send specific communications to specific segments is critical for us and Brevo makes it super easy. You're not limited to how you customise the lists. ”
GP

George P.

Founder

Starting price
9usage based /
per month
learn more
Pros and Cons based on 3,406 verified reviews

Comprehensive marketing tools

Effective email marketing

Support for small businesses

Efficient campaign creation

Slow performance issues

Restrictive email limits

Challenges with email sending

See pros and cons details

Other Top Rated Email Management Software with Contact Database in 2026

Zoom Workplace logo

Zoom is an all-in-one collaboration platform

learn more
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
Mailchimp logo

Email and SMS marketing automation platform

learn more
MailChimp list management features help users organize and target their list for sending. We automatically remove bounce backs and unsubscribes from your list.

Read more about Mailchimp

Users also considered
Brevo logo

Automation, marketing & transactional email, and SMS service

learn more
Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster.

Read more about Brevo

Users also considered
ActiveCampaign logo

AI-first marketing platform

learn more
ActiveCampaign is the AI-first marketing platform built to transform how marketers, agencies, and entrepreneurs work. Use Active Intelligence to power goal-aware automations and orchestrate personalized experiences across email, SMS, and WhatsApp.

Read more about ActiveCampaign

Users also considered
LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

learn more
LiveAgent is a web-based help desk and email management solution. It helps businesses manage all incoming emails and other customer communication from a team inbox. Over 150M happy customers use LiveAgent's help desk software worldwide.

Start with a 30-Day free trial, no credit card required.

Read more about LiveAgent

Users also considered
Zoho Desk logo

Customer service software for businesses of all sizes

learn more
Zoho Desk is a web and mobile-based customer service software that enables businesses of all sizes and types to deliver customer support, empower agents, and maintain operations.

Read more about Zoho Desk

Users also considered
Constant Contact logo

Streamlines marketing to grow loyal audiences

learn more
Constant Contact is a digital and email marketing platform that provides tools for creating, sending, and tracking email campaigns. The platform offers customizable email templates, AI writing assistance, and automation features to help businesses reach audience. Additionally, it includes social media marketing capabilities, SMS marketing, and multi-account solutions for organizations managing multiple locations or teams.

Read more about Constant Contact

Users also considered
EngageBay CRM logo

Integrated sales & marketing software for growing teams

learn more
AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

Read more about EngageBay CRM

Users also considered
Marketing 360 logo

Marketing Platform For Small Business

learn more
Marketing 360 is trusted by over 20,000 small businesses. Business owners use our business growth platform because the technology gives them everything they need to manage and grow their business in one place.

Read more about Marketing 360

Users also considered
ZeroBounce logo

Online email validation system

learn more
ZeroBounce is an online email validation system which helps businesses to remove invalid emails from their lists, preventing bounces and improving deliverability.

Read more about ZeroBounce

Users also considered
Klaviyo logo

AI-enabled email marketing solution for B2C companies

learn more
Klaviyo is the all-in-one platform built to help B2C companies grow by integrating email/ SMS marketing, full-funnel analytics, and service in one solution. Powered by customer data and built-in AI, Klaviyo makes it easy to scale marketing automation and personalization across all your channels.

Read more about Klaviyo

Users also considered
HubSpot Sales Hub logo

Freemium email productivity & tracking for sales teams

learn more
HubSpot Sales is a suite of inbox-based email tracking & productivity tools with which sales teams can build, automate, and accelerate their sales processes

Read more about HubSpot Sales Hub

Users also considered
Copper logo

The CRM designed for Google Workspace

learn more
Copper is a CRM tool that’s designed for and recommended by Google. Get set up in minutes thanks to its seamless integration with Google Workspace (formerly G Suite) and beautiful user experience. Automate repetitive tasks, stay on top of projects and deadlines, and build more valuable, long-lasting relationships.

Read more about Copper

Users also considered
Streak logo

CRM for Gmail

learn more
Streak is the only CRM integrated entirely within your Gmail inbox, and works alongside all your other G Suite applications.

Read more about Streak

Users also considered
SendGrid logo

Delivers reliable email at scale for businesses

learn more
SendGrid is a solution that provides a cloud-based email infrastructure to help relieve businesses of the cost and complexity of maintaining custom email systems. It provides email delivery, scalability and real-time analytics along with APIs. The platform also offers SMTP service, email validation, deliverability insights, and dynamic templates, while supporting multiple programming languages including Node.js, Python, and Java.

Read more about SendGrid

Users also considered
Pipefy logo

Cloud-based and AI-powered process orchestration platform

learn more
Pipefy is a business process orchestration and automation platform that enables teams to digitize workflows using AI agents and no-code tools. The platform features customizable workflow builders, pre-built AI agents for various departments, and integration capabilities with enterprise messaging systems like WhatsApp, Teams, and Slack. It includes process management tools, custom forms and portals, analytics dashboards, and enterprise-grade security with regulatory compliance features.

Read more about Pipefy

Users also considered
Salesforce Marketing Cloud Account Engagement logo

Salesforce B2B marketing automation for marketing & sales

learn more
Pardot from Salesforce is a marketing automation solution designed to bridge the gap between sales and marketing teams,

Read more about Salesforce Marketing Cloud Account Engagement

Users also considered
Front logo
Category Leaders

AI-enabled customer service platform for collaboration

learn more
Front is an email management platform that enables customer-facing teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

Read more about Front

Users also considered
ToucanTech logo

Association management tool to power community engagement

learn more
ToucanTech is an all-in-one community management software that helps businesses consolidate database management, association management system functions, website hosting, and multi-channel communication capabilities into a single integrated environment. The platform is designed for educational institutions, membership associations, and nonprofit organizations seeking to centralize alumni relations, fundraising operations, and community engagement within one solution.

Read more about ToucanTech

Users also considered
GetResponse logo

Cloud-based email marketing platform

learn more
An email marketing tool that helps business owners build permission-based mailing lists, maximize conversions with email automation and responsive design and create a landing page. GetResponse features include video email marketing, email-to-speech, and a custom form builder.

Read more about GetResponse

Users also considered
Mailjet logo

Marketing Email, Transactional Email, Transactional SMS

learn more
With GDPR-compliant infrastructure and proven deliverability, Mailjet is the best Email Marketing Software & Email API for Teams. Marketers design, deliver, and automate email newsletter while developers power transactional email via robust API platform.

Read more about Mailjet

Users also considered
Help Scout logo

Cloud-based customer support platform

learn more
Unlike enterprise tools that are hard to set up and create an impersonal customer experience, Help Scout lets you keep things simple and focus on delighting customers. Answer 52% more emails with ease and reduce support volume by 30%. You'll have happier customers and fewer requests — everyone wins.

Read more about Help Scout

Users also considered
AWeber logo

Powerfully-simple online marketing solution

learn more
AWeber helps you write emails faster, automate your marketing, and grow your business. With built-in AI tools, reliable deliverability, and easy-to-use features, it’s perfect for creators, coaches, and small businesses who want pro results without the hassle.

Read more about AWeber

Users also considered
Agile CRM logo

Sales and marketing CRM for growing businesses

learn more
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

Read more about Agile CRM

Users also considered
Jobin.cloud logo

All-In-One tool to Find and Engage People

learn more
Automated Social Profile Import, data Aggregation and auto Update, ATS, CRM, AI powered ranking filtering, Process Automation, recruiting workflow, sales pipeline, automatic Outreach, mass Mailing, messaging templates, multiplatform communications.

Read more about Jobin.cloud

Users also considered

Key features for Email Management software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Inbox Management: Reviewers value the ability to organize emails using labels, folders, filters, and categories, enhancing email prioritization and retrieval. 92% of reviewers rated this feature as important or highly important.
  • Search/Filter: Users highlight the effectiveness of keyword-based searches and customizable filters to quickly find specific emails, improving efficiency. 91% of reviewers rated this feature as important or highly important.
  • Spam Blocker: Reviewers appreciate the spam filtering feature for keeping unwanted and potentially harmful emails out of the inbox, boosting security. 89% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Users emphasize the importance of managing who can view and edit files, ensuring data security and collaboration. 88% of reviewers rated this feature as important or highly important.
  • Email Monitoring: Reviewers find tracking email activity and receiving notifications useful for maintaining awareness and managing communication effectively. 87% of reviewers rated this feature as important or highly important.
  • Alerts/Notifications: Users value timely and customizable notifications for staying informed about important emails and events, enhancing responsiveness. 83% of reviewers rated this feature as important or highly important.