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Top Rated Email Management Software with Customizable Templates in 2026

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Customizable templates allow users to create professional and branded emails quickly. They save time by enabling the reuse of designs, simplify email creation without advanced design skills, and ensure consistent communication. Our reviewers in email management software rated this feature as important.

5 Best Email Management Software with Customizable Templates

Product
User rating
Starting price
Constant Contact logo
4.3
(2.9K)
12
usage based/per month
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Mailchimp logo
4.5
(17.5K)
13
flat rate/per month
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MailerLite logo
4.7
(2.2K)
10
per user/per month
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Google Workspace logo
4.7
(17.4K)
7
per user/per month
learn more
Microsoft Outlook logo
4.5
(2.4K)
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No pricing info

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See other top Email Management products with customizable templates

How we picked the 5 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Email Management software category. They also needed to have sufficient reviews about customizable templates, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for customizable templates, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 5 best products

Constant Contact logo
Reviews Sentiment
 
 
 
1-2(84)
3-4(1,299)
5(1,528)
Key Features
Inbox Management4.6
Search/Filter

User insights about the customizable templates feature

Reviewers indicate that Constant Contact's customizable templates are a standout aspect, allowing for professional-looking emails without advanced design skills. They find these templates easy to manipulate and a significant time saver. However, some users mention that customization can be challenging and not always intuitive.
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“We do not have time to reinvent the wheel, do not have a designer or marketing person on staff, so this is a huge timesaver but still allows us a unique look ”
CP

Cristina P.

Director of Development

“We mainly use Constant Contact to send out emails, and although the templates are customizable, it's not always the easiest. ”
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Megan C.

Director of Guest Services

Starting price
12usage based /
per month
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Pros and Cons based on 2,911 verified reviews
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Effective client management

Easy newsletter creation

Comprehensive email marketing

Efficient communication messaging

Versatile email campaigns

Email handling issues

Text formatting challenges

Subscription management limitations

Frequent issue management

High costs for features

See pros and cons details
Mailchimp logo
Reviews Sentiment
 
 
 
1-2(275)
3-4(6,994)
5(10,296)
Key Features
Inbox Management4.6
Search/Filter4.3

User insights about the customizable templates feature

Reviewers appreciate Mailchimp's customizable templates for their ease of use and flexibility. They find the drag-and-drop interface helpful for editing text, images, and layout, even in the free version. Users report that these templates save time, support branding efforts, and provide a professional look. However, some users mention that customization can be challenging and not always intuitive.

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“Loads of free templates available to get your campaign started. Even the free version has enough to get you going. You can customize the templates to comply with your branding standards to improve user engagement with your content.”
RC

Rajat C.

Account Manager

“Mailchimp provides a bunch of free templates that allow you to drag and drop images, edit text, and move items around to your liking so your email looks as professional as possible. They offer even more templates with the paid version but they still offer great customizable templates with the free version, too!”
MC

Mike C.

Real estate photographer and videographer and real estate agent

Starting price
13flat rate /
per month
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Pros and Cons based on 17,565 verified reviews

Efficient client communication

Comprehensive email marketing

Streamlined newsletter creation

Effective email blasting

Support for small business growth

Issues with spam filtering

Restrictive usage limits

Challenges with issue management

Expensive for small businesses

Limited design customization

See pros and cons details
MailerLite logo
Reviews Sentiment
 
 
 
1-2(43)
3-4(445)
5(1,768)
Key Features
Inbox Management
Search/Filter

User insights about the customizable templates feature

Users find MailerLite's customizable templates to be a significant time saver, with the drag-and-drop interface being particularly praised. They appreciate the ability to create and personalize templates to match their branding. However, some reviewers wish for more customization options and better control over layout elements. Overall, they find the templates easy to use and reliable.

See related user reviews

“The templates are great starting points. The drag and drop interface is very good and has lots of options. And I can create my own templates, which is a time saver. ”
JB

Joan B.

Marketing director

“By being able to make a template look and feel like my clients business is a really important feature”
KB

Karen B.

Director

Starting price
10per user /
per month
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Pros and Cons based on 2,256 verified reviews

Supports small business growth

Responsive customer support

Effective live chat support

Comprehensive email marketing

Intuitive drag-and-drop editor

Challenging account management

Complicated version upgrades

Website management difficulties

Limited form editor functionality

See pros and cons details
Google Workspace logo
Reviews Sentiment
 
 
 
1-2(165)
3-4(4,154)
5(13,152)
Key Features
Inbox Management4.6
Search/Filter4.6

User insights about the customizable templates feature

Reviewers appreciate Google Workspace's customizable templates for their ability to streamline processes and maintain design consistency across teams. They find the templates helpful in Google Sheets, Google Forms, and other modules. However, some users wish for more customization options and better editing capabilities compared to Microsoft products.
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“Being able to save templates in Gmail and Google drive is extremely helpful and a huge time saver.”
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Taylor H.

Sr. Project Manager

“We use many templates in Google Sheets, Google Forms and more. Very happy with that feature!”
AG

Ally G.

Transaction Coordinator

Starting price
7per user /
per month
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Pros and Cons based on 17,471 verified reviews
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Effective remote teamwork

Enhanced workflow efficiency

Accessible cloud storage

Seamless document sharing

Seamless app integration

Dependence on internet

Inconsistent customer support

High costs and limitations

Complex account management

Challenging file management

See pros and cons details
Microsoft Outlook logo
Reviews Sentiment
 
 
 
1-2(45)
3-4(810)
5(1,566)
Key Features
Inbox Management4.6
Search/Filter4.3

User insights about the customizable templates feature

Users report that Microsoft Outlook's customizable templates are valuable for creating and reusing professional emails quickly. They appreciate the ease of editing and the flexibility to match their preferences. However, some reviewers find the customization process awkward and difficult to use efficiently.

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“It's a great feature, I use it daily to send emails in a template that I can create to my liking with custom shapes and symbols.”
RA

Rudby A.

Abogada

“Outlook makes work easy and flexible since one can customize templates and reuse them for easy communication, error free and faster communication.”
HA

Herman A.

Senior Officer

Starting price
Empty state illustration for "No pricing info"

No pricing info

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Pros and Cons based on 2,421 verified reviews

Ideal for professional use

Efficient meeting scheduling

Effective task scheduling

Enhanced team organization

Seamless product integrations

Frequent issues and bugs

Ineffective spam filtering

Poor search functionality

Inefficient email search

Disruptive version updates

See pros and cons details

Other Top Rated Email Management Software with Customizable Templates in 2026

Google Workspace logo

Collaboration application suite for teams

learn more
Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Read more about Google Workspace

Users also considered
Zoom Workplace logo

Zoom is an all-in-one collaboration platform

learn more
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
Microsoft 365 logo

Cloud collaboration and file sharing application suite

learn more
Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more

Read more about Microsoft 365

Users also considered
Mailchimp logo

Email and SMS marketing automation platform

learn more
MailChimp list management features help users organize and target their list for sending. We automatically remove bounce backs and unsubscribes from your list.

Read more about Mailchimp

Users also considered
Brevo logo

Automation, marketing & transactional email, and SMS service

learn more
Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster.

Read more about Brevo

Users also considered
MailerLite logo

Advanced email marketing made easy.

learn more
From newsletters to automated customer journeys—join 700,000 businesses scaling the easy way with MailerLite. 

Read more about MailerLite

Users also considered
ActiveCampaign logo

AI-first marketing platform

learn more
ActiveCampaign is the AI-first marketing platform built to transform how marketers, agencies, and entrepreneurs work. Use Active Intelligence to power goal-aware automations and orchestrate personalized experiences across email, SMS, and WhatsApp.

Read more about ActiveCampaign

Users also considered
Microsoft Outlook logo
Category Leaders

Email & calendar software

learn more
Microsoft Outlook is a personal information manager from Microsoft which helps users communicate, manage schedules & find what they need quickly & easily

Read more about Microsoft Outlook

Users also considered
LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

learn more
LiveAgent is a web-based help desk and email management solution. It helps businesses manage all incoming emails and other customer communication from a team inbox. Over 150M happy customers use LiveAgent's help desk software worldwide.

Start with a 30-Day free trial, no credit card required.

Read more about LiveAgent

Users also considered
Zoho Desk logo

Customer service software for businesses of all sizes

learn more
Zoho Desk is a web and mobile-based customer service software that enables businesses of all sizes and types to deliver customer support, empower agents, and maintain operations.

Read more about Zoho Desk

Users also considered
Constant Contact logo

Streamlines marketing to grow loyal audiences

learn more
Constant Contact is a digital and email marketing platform that provides tools for creating, sending, and tracking email campaigns. The platform offers customizable email templates, AI writing assistance, and automation features to help businesses reach audience. Additionally, it includes social media marketing capabilities, SMS marketing, and multi-account solutions for organizations managing multiple locations or teams.

Read more about Constant Contact

Users also considered
EngageBay CRM logo

Integrated sales & marketing software for growing teams

learn more
AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

Read more about EngageBay CRM

Users also considered
Marketing 360 logo

Marketing Platform For Small Business

learn more
Marketing 360 is trusted by over 20,000 small businesses. Business owners use our business growth platform because the technology gives them everything they need to manage and grow their business in one place.

Read more about Marketing 360

Users also considered
Klaviyo logo

AI-enabled email marketing solution for B2C companies

learn more
Klaviyo is the all-in-one platform built to help B2C companies grow by integrating email/ SMS marketing, full-funnel analytics, and service in one solution. Powered by customer data and built-in AI, Klaviyo makes it easy to scale marketing automation and personalization across all your channels.

Read more about Klaviyo

Users also considered
Exclaimer logo

World-leading email signature management

learn more
Exclaimer is the leading provider of email signature management solutions for Microsoft and Google email services. Its scalable cloud-based platform enables organizations to centrally manage and automate email signatures, ensuring regulatory compliance, operational efficiency, and brand consistency.

Read more about Exclaimer

Users also considered
iContact logo

Email marketing , automation, and landing page software

learn more
iContact's easy-to-use platform provides you with the tools to grow your business anytime, anywhere. To create your iContact Free account, visit iContact.com via the link in our bio. No credit card required!

Read more about iContact

Users also considered
HubSpot Sales Hub logo

Freemium email productivity & tracking for sales teams

learn more
HubSpot Sales is a suite of inbox-based email tracking & productivity tools with which sales teams can build, automate, and accelerate their sales processes

Read more about HubSpot Sales Hub

Users also considered
Copper logo

The CRM designed for Google Workspace

learn more
Copper is a CRM tool that’s designed for and recommended by Google. Get set up in minutes thanks to its seamless integration with Google Workspace (formerly G Suite) and beautiful user experience. Automate repetitive tasks, stay on top of projects and deadlines, and build more valuable, long-lasting relationships.

Read more about Copper

Users also considered
Streak logo

CRM for Gmail

learn more
Streak is the only CRM integrated entirely within your Gmail inbox, and works alongside all your other G Suite applications.

Read more about Streak

Users also considered
SendGrid logo

Delivers reliable email at scale for businesses

learn more
SendGrid is a solution that provides a cloud-based email infrastructure to help relieve businesses of the cost and complexity of maintaining custom email systems. It provides email delivery, scalability and real-time analytics along with APIs. The platform also offers SMTP service, email validation, deliverability insights, and dynamic templates, while supporting multiple programming languages including Node.js, Python, and Java.

Read more about SendGrid

Users also considered
Pipefy logo

Cloud-based and AI-powered process orchestration platform

learn more
Pipefy is a business process orchestration and automation platform that enables teams to digitize workflows using AI agents and no-code tools. The platform features customizable workflow builders, pre-built AI agents for various departments, and integration capabilities with enterprise messaging systems like WhatsApp, Teams, and Slack. It includes process management tools, custom forms and portals, analytics dashboards, and enterprise-grade security with regulatory compliance features.

Read more about Pipefy

Users also considered
SalesBlink logo

BlinkGPT AI Powered Sales Outreach on Autopilot

learn more
SalesBlink is a tool for automating sales outreach, featuring AI for crafting emails, follow-up automation, CRM integration, a meeting scheduler, and performance reports. It's designed for sales teams aiming to boost efficiency and results in email campaigns.

Read more about SalesBlink

Users also considered
SMTP2GO logo

Fast, reliable mail delivery and management solution

learn more
SMTP2GO is a cloud-based email management solution which helps businesses track emails and generate visual reports. Key features include data management, email monitoring, blacklisting, email authentication, and an API.

Read more about SMTP2GO

Users also considered
Salesforce Marketing Cloud Account Engagement logo

Salesforce B2B marketing automation for marketing & sales

learn more
Pardot from Salesforce is a marketing automation solution designed to bridge the gap between sales and marketing teams,

Read more about Salesforce Marketing Cloud Account Engagement

Users also considered
Front logo
Category Leaders

AI-enabled customer service platform for collaboration

learn more
Front is an email management platform that enables customer-facing teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

Read more about Front

Users also considered

Key features for Email Management software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Inbox Management: Reviewers appreciate the ability to categorize, label, and filter emails for improved organization and quick access to important messages. 92% of reviewers rated this feature as important or highly important.
  • Search/Filter: Users highlight the efficiency of finding specific emails using keywords, dates, and attachments, streamlining the retrieval of necessary information. 91% of reviewers rated this feature as important or highly important.
  • Spam Blocker: Reviewers value the automatic filtering of unwanted and potentially harmful emails, enhancing security and keeping the inbox clutter-free. 89% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Users find it vital to control who can view, edit, and share documents, ensuring data security and privacy within the organization. 88% of reviewers rated this feature as important or highly important.
  • Email Monitoring: Reviewers note the benefits of tracking email activity, including read receipts and real-time notifications, for better communication management. 87% of reviewers rated this feature as important or highly important.
  • Alerts/Notifications: Users appreciate timely notifications for new emails and events, which help maintain awareness and responsiveness to important communications. 83% of reviewers rated this feature as important or highly important.