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Top Rated VoIP Software with Task Management in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Task management in VoIP software facilitates efficient collaboration, prioritization, and status updates for team activities. Integrating with tools like calendars and planning software enhances organization and ensures all tasks are managed in one place. Our reviewers in VoIP software rated this feature as important.

3 Best VoIP Software with Task Management

  • Webex Suite
  • Microsoft Teams
  • GoTo Meeting - Highest rated for task management

See other top VoIP products with task management

How we picked the 3 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the voip software category. They also needed to have sufficient reviews about task management, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for task management based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 3 best products

Webex Suite logo
4.4
(7.3K)

User insights about the task management feature

Reviewers appreciate Webex Suite's task management capabilities for their flexibility and user-friendliness. They report that it is easy to add, assign, and track tasks, and value the ability to manage tasks from any device. Users highlight the notification feature for keeping updated on tasks and the interface's simplicity. However, some find the task manager functional but not easy to use, and a few suggest considering other tools like Microsoft Teams for more effective task management.
“I like that Webex Task Management allows me to easily manage and track my tasks. It's simple to add tasks, assign them to team members, set deadlines, and track progress. I also find the interface easy to use, and I like that I can access it from anywhere on any device.”
Verified reviewer profile picture

Devendra K.

Manager

“Webex Task manager is really an important feature makes webex more flexible and user friendly. You can edit, update or schedule the task as per the need.”
SB

Sunil B.

Lead Architect

VoIP key features coverage

Webex Suite offers 6 out of the 6 key features for VoIP software identified by reviewers:

Online Voice Transmission4.5
Call Routing4.5
Mobile Access4.4
Voice Mail4.6
Alerts/Notifications4.4
Call Recording4.5

Pros and cons based on 7,395 verified reviews

54% of users rated Webex Suite 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 7,395 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Efficient remote collaboration

Robust communication conferencing

Enhanced team collaboration

Interactive webinars

Effective online training

Cons:

Connectivity issues

Browser compatibility problems

Complicated issue management

Navigation and screen issues

User experience challenges

See pros and cons details

Pricing

Starting price:$25 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Microsoft Teams logo
4.5
(10.9K)

User insights about the task management feature

Users find Microsoft Teams' task management capabilities valuable, especially due to its integration with Microsoft Planner and Jira. They appreciate the ease of building Kanban boards, assigning tasks, and tracking progress. Reviewers highlight the convenience of managing tasks from To Do and Outlook within Teams, and the collaborative features that facilitate team organization and communication. However, some users feel the task management feature is clunky and complicated, and prefer using dedicated task management tools.
“Microsoft Teams integrates very well with apps such as Microsoft Planner and Jira. It is very easy to build Kanban like task management boards for the team, assigns tasks to required people, to view analytics of task progress etc. ”
Verified reviewer profile picture

Muzaffar A.

Founder

“MS Teams provides additional add-ons in the application where you can assign or manage tasks and this allows you to collaborate & manage tasks in a single space, without the need of going elsewhere.”
Verified reviewer profile picture

Hazbar k.

Tech Solutions Manager

VoIP key features coverage

Microsoft Teams offers 6 out of the 6 key features for VoIP software identified by reviewers:

Online Voice Transmission4.7
Call Routing4.3
Mobile Access4.4
Voice Mail4.0
Alerts/Notifications4.3
Call Recording4.3

Pros and cons based on 10,931 verified reviews

58% of users rated Microsoft Teams 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 10,931 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Remote work facilitation

Effective colleague communication

Enhanced team collaboration

Unified communication platform

Seamless office integration

Cons:

Resource-intensive performance

Inconsistent notifications

Inefficient search functionality

Complex file management

Call management limitations

See pros and cons details

Pricing

Starting price:$4 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

GoTo Meeting logo
4.5
(11.5K)

User insights about the task management feature

Reviewers indicate that GoTo Meeting's task management capabilities are easy to use and understand. They report that it allows for the instantaneous listing and assignment of tasks, and appreciate the ability to attach multiple tasks to a single meeting. Users find it helpful for managing daily tasks and meetings, and for organizing and personalizing tasks. They also highlight the interface's simplicity and the feature's utility in tracking progress and setting deadlines.
“ GoTo Meeting task features is useful for task assignment, deadlines, and progress tracking, All team member can manage project goals.”
SA

Sach A.

Sr recruiter

“Able to list down and assign the tasks instantaneously ”
SK

Sanjiv K.

GCIO

VoIP key features coverage

GoTo Meeting offers 6 out of the 6 key features for VoIP software identified by reviewers:

Online Voice Transmission4.8
Call Routing4.1
Mobile Access4.4
Voice Mail4.5
Alerts/Notifications4.5
Call Recording4.4

Pros and cons based on 11,525 verified reviews

57% of users rated GoTo Meeting 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 11,525 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Seamless remote connectivity

Enhanced team collaboration

Effective webinar hosting

Efficient collaborative sharing

Positive GoToMeeting experience

Cons:

Frequent connection lag

Persistent audio issues

Cumbersome download process

Inferior to competitors

Unstable connection

See pros and cons details

Pricing

Starting price:$14 per user/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

Other Top Rated VoIP Software with Task Management in 2026

GoTo Meeting logo

Online meeting software with HD video conferencing

Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

Read more about GoTo Meeting

Users also considered
Microsoft Teams logo

Chat-based workspace in Office 365

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Read more about Microsoft Teams

Users also considered
Webex Suite logo

One app for everything. And everyone.

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
GoTo Connect logo

The first-ever truly unified voice and video solution.

GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

Read more about GoTo Connect

Users also considered
HubSpot Sales Hub logo

Freemium email productivity & tracking for sales teams

HubSpot Sales is a suite of inbox-based email tracking & productivity tools with which sales teams can build, automate, and accelerate their sales processes

Read more about HubSpot Sales Hub

Users also considered
Bitrix24 logo

All in one business management workspace

Bitrix24 is a #1 business VoIP system used by over 12 million businesses worldwide. Cloud, mobile and open source versions available.

Read more about Bitrix24

Users also considered
Weave logo
Category Leaders

Customer communication and appointment scheduling solution

Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

Read more about Weave

Users also considered
3CX logo

Web & mobile-based (Android, iOS) communications system.

3CX is an open-platform, software VoIP phone system that works with popular IP Phones and SIP trunks whether on-premise or in the cloud. Simple, affordable and flexible, 3CX eliminates the cost and management headaches of outdated, traditional phone systems or the limitations of shared cloud PBXs.

Read more about 3CX

Users also considered
Wildix logo

The First Sales-Oriented Unified Communications Solution.

Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations.

Read more about Wildix

Users also considered
Aircall logo

AI powered customer communications platform

Make every phone conversation count and give time back to your reps with 100+ CRM, Helpdesk, and software integrations.

Read more about Aircall

Users also considered
Close logo

The conversation-first CRM for small, scaling sales teams

Close is the sales engagement CRM that helps SMBs turn more leads into revenue. Get advanced VoIP calling features like the Power Dialer and Predictive Dialer. With local phone numbers available, you can increase your call volume from anywhere in the world.

Read more about Close

Users also considered
Genesys Cloud CX logo

AI-enabled experience orchestration platform

Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

Read more about Genesys Cloud CX

Users also considered
Readymode logo

Cloud-based, all-in-one predictive dialer for outbound sales

Readymode is an all-in-one predictive dialer with dialing speeds that adjust to agent availability, DID reputation management, call cadencing, inbound/outbound channels, ACD, IVR, call recording, a live floor map of agents and reporting.

Read more about Readymode

Users also considered
8x8 Work logo

Integrated contact center, voice, chat, video, and APIs

8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.

Read more about 8x8 Work

Users also considered
InfoFlo logo

HIPAA compaliant case management software

HIPAA compliant Case Management software made simple so you can focus on your running your organization all at an affordable price!

Seamlessly manage all your client goals, referrals, documentation, events, classes, and activities within a single platform—eliminating the need for multiple tools.

Read more about InfoFlo

Users also considered
Sprinklr logo

Social media management, analytics & strategy planning.

Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

Read more about Sprinklr

Users also considered
WeKall logo

Cloud-based contact center and telephony AI software

WeKall is a cloud-based telephony software that helps businesses handle team communications, generate phone log reports, and configure call campaigns on a unified platform.

Read more about WeKall

Users also considered
3CLogic logo

Cloud Call Center Solutions

3CLogic's cloud call center, hosted on Amazon Web Services, is a fully web-based and VOIP-enabled offering with minimal system requirements for agents to quickly and easily leverage its voice and telephony capabilities.

Read more about 3CLogic

Users also considered
Legwork logo

Cloud-based Dental Patient Engagement Suite of Applications

Equip your Dental front office with a cloud-based Telephony & VoIP dental practice phone system.

Read more about Legwork

Users also considered
Team on the Run logo

The All-in-one Business Process Communication solution

Cut down your businesses international calling and roaming costs by talking over the internet with crystal clear audio quality and a secure, reliable connection

Read more about Team on the Run

Users also considered
Zadarma logo

Business phone system for companies of all sizes

Zadarma offers a new generation of business phone system with virtual numbers from 110 countries, free Cloud PBX, free CRM and widgets.

Read more about Zadarma

Users also considered
LeadDesk logo

Clear and Efficient Sales and Customer Service Software

LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution.

Read more about LeadDesk

Users also considered
Dixa logo

Conversational Customer Service Software

Get a quality VoIP phone system that runs in your browser and can be set up in minutes. Automatically route, transfer, forward and record calls and enjoy local rates in >60 countries starting at $99 per user/per month with a pay-as-you rate of $0.02.

Read more about Dixa

Users also considered
Revenue.io logo

Sales engagement and call tracking platform

Revenue.io is a cloud-based sales engagement platform designed to help Salesforce users manage leads, identify revenue-generating channels, and analyze performance. Features include lead prioritization, real-time recommendations, workflow automation, reporting, call monitoring, and transcription.

Read more about Revenue.io

Users also considered
HiperMe! logo

Unified communications and contact center platform

HiperMe! is a cloud-based contact center and unified communications platform that enables companies to manage corporate communications and customer service interactions from one place. With HiperMe!'s omnichannel solution, businesses can receive and place calls, emails, chats, WhatsApp message

Read more about HiperMe!

Users also considered

Key features for VoIP software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Online Voice Transmission: Users value clear, high-quality voice calls over the internet, providing flexibility, mobility, and cost savings while ensuring secure and reliable communication across various devices. 93% of reviewers rated this feature as important or highly important.
  • Call Routing: Reviewers appreciate the flexibility and efficiency of routing calls based on rules like time, location, and agent availability, enhancing customer service and operational productivity. 91% of reviewers rated this feature as important or highly important.
  • Mobile Access: Users highlight the convenience of accessing calls and messages remotely through mobile apps, supporting remote work and ensuring constant connectivity without being tied to a desk. 90% of reviewers rated this feature as important or highly important.
  • Voice Mail: Reviewers emphasize the importance of voicemail for tracking missed calls, with features like email forwarding and transcription enhancing accessibility and response efficiency. 88% of reviewers rated this feature as important or highly important.
  • Alerts/Notifications: Users find customizable alerts and notifications critical for staying informed about important events, missed calls, and voicemails, ensuring timely responses and maintaining effective communication. 83% of reviewers rated this feature as important or highly important.
  • Call Recording: Reviewers value call recording for training, quality assurance, and compliance purposes, with features like automatic recording, high-quality playback, and easy access to recordings being particularly beneficial. 79% of reviewers rated this feature as important or highly important.