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ONEiO Logo

ONEiO is an integration solution for IT service providers

Table of Contents

ONEiO - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

ONEiO overview

What is ONEiO?

ONEiO is a cloud-based solution provider that specializes in integrating IT service management (ITSM) tools and processes. We offer a solution that streamlines incident management, problem management, change management, and other ITSM functions, making it easier for organizations to manage their internal and outsourced IT operations.

Our solution is designed to work seamlessly with a wide range of ITSM tools, including ServiceNow, Jira, and Remedy, connecting their own ecosystem of tools and services to those of their customers, service providers, vendors and other external organizations. With ONEiO, organizations can improve efficiency and collaboration, reduce downtime, and enhance the overall quality of their IT services.

Our customers range from large enterprises such as Bayer, Volkswagen and OP Financial Group to Service Providers like CGI, CDW and Cognizant.

Key benefits of using ONEiO

- Removes technological barriers from collaborating between teams and businesses
- Enables teams a freedom to choose tools and applications they want to use and how they want to use them
- Reduces downtime, and enhance the overall quality of IT services

Starting price

99usage based /
per month

Alternatives

with better value for money

ONEiO’s user interface

Ease of use rating:

ONEiO reviews

Overall rating

4.6

/5

31

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.94/10
Rating distribution

5

4

3

2

1

17

14

0

0

0

Pros
“So far the ONEiO team has been very responsive and helpful in terms of support. The team has worked with us on developing features to fulfill our needs as a customer, which is great.”
AG

April G.

ServiceNow Developer

“We've had great success integrating our "Remedy ARS 19.8" and our DevOps "Jira" instance which made DevOps really happy because they could continue using their own tool.”
MD

Mathias D.

IT-Administrator

“Very easy to implement/configure. Support Team very responsive.”
WC

Walter C.

Service Delivery Manager

Cons
“No reporting available at the moment for MSP subscription. Cannot see all my tenants' endpoints status at one glance.”
Verified reviewer profile picture

Reija J.

Advisor

“No direct contract, Required partners for contract.”
OG

Omers G.

Platfrom Manager (ServiceNow)

“Move feature from QA to Prod, modify resent message and resend.”
RK

Raimo K.

Senior Advisor

Who uses ONEiO?

Based on 31 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Information Technology and Services
Computer Software
Management Consulting
Financial Services
Others

Use cases

Integration
Managed Service Providers (MSP)
ITSM

ONEiO's key features

Most critical features, based on insights from ONEiO users:

Integrations management
Multiple data sources
Data management
Dashboard
Reporting/Analytics
ETL

All ONEiO features

Features rating:

Third-Party integrations
API
Data mapping
Data synchronization
Real-Time updates
Search/Filter
Web services
Support ticket management
Reporting & statistics
Problem management
Pre-built connectors
Monitoring
Metadata management
Inventory management
Incident management
Configuration management
Activity dashboard
Access controls/permissions

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ONEiO logo

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ONEiO pricing

Value for money rating:

Starting from

99

Per month

Usage Based

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about ONEiO price and value

Value for money rating:

To see what individual users think of ONEiO's price and value, check out the review snippets below.

“So far the ONEiO team has been very responsive and helpful in terms of support. The team has worked with us on developing features to fulfill our needs as a customer, which is great.”
AG

April G.

ServiceNow Developer

“We've had great success integrating our "Remedy ARS 19.8" and our DevOps "Jira" instance which made DevOps really happy because they could continue using their own tool.”
MD

Mathias D.

IT-Administrator

ONEiO integrations (29)

Integrations rated by users

We looked at 31 user reviews to identify which products are mentioned as ONEiO integrations and how users feel about them.

ServiceNow logo
ServiceNow

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

ONEiO support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
Email/Help Desk
Chat
Phone Support

Training options

In Person
Documentation
Live Online
Webinars

ONEiO FAQs

Q. What type of pricing plans does ONEiO offer?

ONEiO has the following pricing plans:
Starting from: €99.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of ONEiO?

ONEiO has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does ONEiO support?

ONEiO supports the following languages:
English


Q. Does ONEiO offer an API?

No, ONEiO does not have an API available.


Q. What other apps does ONEiO integrate with?

ONEiO integrates with the following applications:
Freshservice, BMC Helix ITSM, LogicMonitor, Jira, Microsoft Azure, HaloPSA, Cherwell Service Management, SysAid, Microsoft Teams, Tenable Vulnerability Management, Efecte IT Service Management, TOPdesk, Freshdesk, Slack, Zabbix, ConnectWise PSA, Xurrent, JIRA Service Management, ServiceNow, Dynamics 365 Business Central, monday.com, Autotask PSA, ScienceLogic, HaloITSM, Salesforce Platform, FastPass SSPR, baramundi Management Suite, HubSpot Service Hub, Zendesk Suite


Q. What level of support does ONEiO offer?

ONEiO offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, Phone Support

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