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Vivantio Logo

Vivantio

4.3
(177)

Write a review

Flexible Software. Focused Service.

(10)

Vivantio Pricing, Features, Reviews and Alternatives

Vivantio FAQs

Q. What type of pricing plans does Vivantio offer?

Vivantio has the following pricing plans:
Starting from: $59.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Vivantio?

Vivantio has the following typical customers:
Large Enterprises, Non Profit, Public Administrations


Q. Does Vivantio offer an API?

Yes, Vivantio has an API available for use.


Q. What other apps does Vivantio integrate with?

Vivantio integrates with the following applications:
Jira, Datadog, Microsoft Azure, Gmail, Spiceworks, Lansweeper, Azure Active Directory, Microsoft Teams, OpsGenie, Loggly, Okta, Slack, PagerDuty, Microsoft 365, Azure DevOps Services, Twilio, Salesforce Platform, New Relic


Q. What level of support does Vivantio offer?

Vivantio offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support

Vivantio product overview

Price starts from

59

/user

Per month

What is Vivantio?

Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams.

Key benefits of using Vivantio

Vivantio offers flexibility without sacrifice.

- Future-proof your support teams with a solution that scales as you grow

- Get enterprise-level functionality without the hefty price tag, lengthy implementation or annual price gouging

- Centralize all your support teams – internal and external facing – in a single tool

- Onboard in days -- not months -- with the help of a dedicated implementation manager

- Connect with a real person on our in-house support team when you have a question

- Configure to each team's needs without ever writing a line of code or shoulder-tapping a developer

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Email/Help Desk
Chat
Phone Support

Training options

Live Online
In Person
Documentation
Webinars
Videos

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Vivantio pricing information

Value for money

4.3

/5

177

Starting from

59

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Vivantio features

Functionality

4.2

/5

177

Total features

160

20 categories

Most valued features by users

API
Third-Party Integrations
Reporting/Analytics
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Reporting & Statistics
Data Import/Export

Functionality contenders

Vivantio users reviews

Overall Rating

4.3

/5

177

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.33/10
Rating distribution

5

4

3

2

1

83

67

24

3

0

Pros
The ease of doing business is the most best thing I found in Vivantio and also the reports it generates is simply awesome.
We have received excellent support from cust care at Vivantio throughout the migration plan, and I really appreciate the care, time and dedication he has shown that has helped us enormously.
Vivantio was easy to work with and willing to meet the needs of our company. Customer support was outstanding and the software very easy to use.
Cons
Its hard to tell who is in what groups from an end user perspective. Grouping seems wrong but you have no idea who is supposed to be in a group.
We are finding that Vivantio is difficult to customize and is missing features that would be beneficial to our operations.
One downside is that each person who actions the change must choose who does the next action, and if anyone forgets no tasks are assigned to anyone.

Overall rating contenders

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