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Top Rated Issue Tracking Software with Project Management in 2026

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Project management in issue tracking software enables teams to organize tasks, set deadlines, track progress, and collaborate effectively. It helps maintain project timelines, manage assignments, and provides an overview of project status. Our reviewers in issue tracking software rated this feature as important.

3 Best Issue Tracking Software with Project Management

  • Jira
  • ClickUp - Highest rated for project management
  • GitHub

See other top Issue Tracking products with project management

How we picked the 3 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the issue tracking software category. They also needed to have sufficient reviews about project management, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for project management based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 3 best products

Jira logo

Jira

4.4
(15.3K)
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User insights about the project management feature

Reviewers indicate that Jira's project management capabilities are highly customizable and versatile, supporting various methodologies like Scrum and Kanban. They appreciate the ability to track projects, tasks, and timelines, and find the visual aspects, such as Gantt charts and Kanban boards, helpful for monitoring progress. Users report that Jira facilitates resource allocation, team performance tracking, and comprehensive reporting. They also value the integration with other tools and the flexibility in managing multiple projects. Some users mention that initial setup can be time-consuming and complex.
“Jira allows you to manage your projects in many different ways. From simple task tracking to more sophisticated agile methodologies such as Scrum and Kanban. You can manage your project in the way you need.”
Verified reviewer profile picture

Patrick L.

CTO

“Project management can effectively allocate resources, track team performance, generate date driven reports for informed decision decision making, streamline workflow and drives successful project outcome ”
EO

Esther O.

Freelancer

Issue Tracking key features coverage

Jira offers 4 out of the 6 key features for Issue Tracking software identified by reviewers:

Ticket Management
Task Progress Tracking4.6
Support Ticket Management
Collaboration Tools4.4
Task Management4.6
Access Controls/Permissions4.4

Pros and cons based on 15,305 verified reviews

55% of users rated Jira 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 15,305 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Comprehensive project tracking

Effective sprint management

Enhanced team collaboration

Extensive integration options

Support for agile development

Cons:

Frequent performance issues

Complex navigation

Challenging issue management

Inefficient search and filter

Complicated setup configuration

See pros and cons details

Pricing

Starting price:$7.91 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

ClickUp logo
4.6
(4.5K)
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User insights about the project management feature

Reviewers appreciate ClickUp's project management capabilities, highlighting its flexibility and customizability. They find it easy to create and manage tasks, subtasks, and projects, and value the various views available, such as Gantt charts, boards, and calendars. Users report that ClickUp helps keep teams organized and on track, with features like notifications, comments, and resource tracking. They also mention integrations with tools like Discord, Jira, and GitHub, which enhance its functionality. Some users note that project budgeting and time tracking could be improved.
“You are able to create tasks, sub tasks and see those tasks in a board view, Gantt chart view, calendar view and many more views. On top of that you are able to assign tasks to 1 or more members as well as set due dates. It has integration with Discord, Jira, GitHub and so many more and that's just some of the features”
zp

ziyaad p.

Software Engineer intern

“We love "Project Management" in ClickUp because it's so versatile and customizable. We can really make it work the way we want, which is great for teams of all sizes. Plus, the reports are really helpful in tracking progress and ensuring everyone is on the same page. ”
Verified reviewer profile picture

Mary A.

Digital Marketer

Issue Tracking key features coverage

ClickUp offers 4 out of the 6 key features for Issue Tracking software identified by reviewers:

Ticket Management
Task Progress Tracking4.5
Support Ticket Management
Collaboration Tools4.5
Task Management4.6
Access Controls/Permissions4.6

Pros and cons based on 4,558 verified reviews

69% of users rated ClickUp 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 4,558 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Enhanced team collaboration

Boosted productivity

Comprehensive project management

High customization and flexibility

Continuous improvements

Cons:

Slow performance speed

Inconsistent bug fixes

Complex navigation

Limited mobile support

Overwhelming email notifications

See pros and cons details

Pricing

Starting price:$10 per user/per month|Free version:Available|Free trial:Not available

Prices may vary depending on the number of users and features.

GitHub logo
4.8
(6.1K)
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User insights about the project management feature

Reviewers find GitHub's project management capabilities useful for managing and tracking tasks and issues, especially for development projects. They appreciate the integration of project boards, issue tracking, and pull requests, which streamline collaboration and progress monitoring. Users report that GitHub's tagging system, branching, and code review features enhance project organization. However, some reviewers feel that GitHub's project management tools are basic compared to dedicated software like Jira. They also mention that GitHub is more developer-centric and may not be as user-friendly for non-technical teams.
“GitHub provides a great view of project's progress, including automated status tracking based on linked issues and pull requests. The project management features can be also extended with third-party tools like ZenHub and Trello.”
CB

Charles B.

Software Developer

“GitHub is particularly suitable for teams working in Agile method. You can organize tasks, add tags, easily move a task from one column to another, assign a task to a developer or any other member of a development project”
IA

Ilham A.

freelancer

Issue Tracking key features coverage

GitHub offers 4 out of the 6 key features for Issue Tracking software identified by reviewers:

Ticket Management
Task Progress Tracking4.5
Support Ticket Management
Collaboration Tools4.6
Task Management4.5
Access Controls/Permissions4.6

Pros and cons based on 6,152 verified reviews

78% of users rated GitHub 5 out of 5 stars, while 0% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 6,152 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Support for open source projects

Enhanced team collaboration

Strong community support

Robust version control

Effective code collaboration

Cons:

Challenges with code merging

Search and navigation issues

Problems with issue management

File management limitations

Complex command line interface

See pros and cons details

Pricing

Starting price:$4 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Other Top Rated Issue Tracking Software with Project Management in 2026

BugHerd logo

BugHerd

BugHerd is the best website feedback & bug tracking tool

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BugHerd makes website feedback effortless. Clients simply point, click, & comment directly on a web page. Faster website launches and happier clients every time. Trial BugHerd free today.

Read more about BugHerd

Users also considered
BOSSDesk logo

BOSSDesk

Category Leaders

BOSSDesk a FrontRunner in Help Desk Software

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BOSSDesk provides a fully integrated Help Desk Software and IT Asset Management solution for both cloud and on-premise. It has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support.

Read more about BOSSDesk

Users also considered
Jira logo

Jira

Project management and work tracking software

visit website
Jira lets you log and track bugs and issues associated with projects, create stories, assign, prioritize and track them. For any team, any size. Get started!

Read more about Jira

Users also considered
Zoho Desk logo

Zoho Desk

Category Leaders

Customer service software for businesses of all sizes

visit website
Advanced process automation, feedback loops, cases management, reports makes Zoho Desk more easy to track and solve issues faster. The issue tracking cycle begins when the customer tells your company about their questions, and ends when the customer leaves feedback on the support they received.

Read more about Zoho Desk

Users also considered
Zoho Projects logo

Zoho Projects

Project Management, Collaboration and Bug Tracking

visit website
Record and track product issues until they are fixed with Zoho Projects. Set up proper escalations and ship great products, every time.

Read more about Zoho Projects

Users also considered
InvGate Service Management logo

InvGate Service Management

Web-based IT service desk software

visit website
InvGate Service Desk is web-based solution designed to streamline and optimize IT service delivery and support. InvGate features include gamification rewards and motivation, problem and change management, hardware and software tracking, knowledge base and self-service portals, and more.

Read more about InvGate Service Management

Users also considered
Zendesk Suite logo

Zendesk Suite

Category Leaders

AI powered customer service across all channels

visit website
Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.

Read more about Zendesk Suite

Users also considered
GitHub logo

Social coding & collaborative development platform

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GitHub is a place to share code with friends, co-workers, classmates, and complete strangers, helping individuals and teams to write faster, better code

Read more about GitHub

Users also considered
ClickUp logo

Productivity platform for marketing agencies

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ClickUp is a productivity platform that helps businesses combine project management tools, AI capabilities, and collaboration features in a unified workspace. The system can integrate tasks, documents, goals, and chat functionality while offering AI-based agents that automate workflows and answer questions. ClickUp serves teams across various departments with enterprise-grade security certifications including SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance.

Read more about ClickUp

Users also considered
Freshdesk logo

Online helpdesk system and customer service software

learn more
Freshdesk seamlessly integrates with JIRA to help customer support and engineering teams stay on the same page and resolve issues faster.

Read more about Freshdesk

Users also considered
Wrike logo

AI powered workflow management platform

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Track and resolve issues quickly with Wrike's trusted work management. Use custom request forms to auto-assign detailed issues to relevant teams. Track progress with personalized workflows and use powerful reporting tools to showcase results.

Read more about Wrike

Users also considered
TeamSupport logo
Category Leaders

Cloud-based customer support solution for B2B SaaS

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TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

Read more about TeamSupport

Users also considered
JIRA Service Management logo
Category Leaders

IT service platform for unified support

learn more
JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

Read more about JIRA Service Management

Users also considered
Freshservice logo
Category Leaders

A complete IT service management (ITSM) tool for business

learn more
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release, and knowledge management tools.

Read more about Freshservice

Users also considered
SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

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SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.

Read more about SolarWinds Service Desk

Users also considered
Milvus logo

IT management system and help desk solution

learn more
Milvus is an IT management platform which is available only in Portuguese. The system includes capabilities for managing IT assets, help desks, support/issue tickets, service catalogs, remote access, file transfer, device discovery, IT inventory, asset monitoring, customer documentation, and more.

Read more about Milvus

Users also considered
SysAid logo
Category Leaders

AI-enabled ITSM platform for businesses of all sizes

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SysAid is an ITSM software platform that enhances IT service management with AI chatbots, workflow automation, and asset management.

Read more about SysAid

Users also considered
Bitrix24 logo

All in one business management workspace

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Bitrix24 is 100% FREE online IT project management solution used by over 12 million companies worldwide.

Read more about Bitrix24

Users also considered
Spiceworks Cloud Help Desk logo
Category Leaders

Server and website monitoring software

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Keep track of everything that’s happening on your network – from when a user installs a piece of software they shouldn’t have, to when your printer’s toner level gets low! Spiceworks lets you monitor and receive alerts on all the network happenings you care about most!

Read more about Spiceworks Cloud Help Desk

Users also considered
Shortcut logo

Project management platform for software development teams

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Shortcut is a web-based project management platform built to meet the workflow needs of software development teams, allowing users to create stories to define project tasks, objectives and epics, while visualizing work with drag and drop Kanban boards, charting reports and automating via API access

Read more about Shortcut

Users also considered
Quickbase logo

Dynamic work management and project platform

learn more
Quickbase is a low-code application platform for dynamic work and complex project management. It allows teams to build custom applications without extensive coding, connecting information, processes, and people across business functions. It offers solutions for project management, resource optimization, workflow automation, and field service management, with features like integrations, mobile access, and real-time insights to help organizations manage work from start to finish.

Read more about Quickbase

Users also considered
Rollbar logo

Full-stack bug and issue tracking for web and mobile apps

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Error monitoring & tracking tool that helps software developers, DevOps, QA, and Support engineers release better quality code faster. Instrument Rollbar SDK with your code to handle exceptions and collect data for debugging. Supports JavaScript, Ruby, Python, Java, .NET, iOS, Android, Go, and more.

Read more about Rollbar

Users also considered
Issuetrak logo
Category Leaders

Issue tracking and workflow automation platform

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Free yourself from tracking your company's issues across spreadsheets and email. Issuetrak allows you to manage everything, from issue creation to resolution to reporting. With multiple hosting options and customized pricing, there's no better time to get on 'trak.

Read more about Issuetrak

Users also considered
HelpDesk logo
Category Leaders

Ticketing software for effortless customer support

learn more
HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalised messages will increase your customer satisfaction.

Read more about HelpDesk

Users also considered
Hiver logo

Modern, AI help desk software built for fast teams.

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Hiver is a modern AI customer service platform built for fast teams to deliver support across multiple channels from a single intuitive interface. It offers an omnichannel inbox, knowledge base, automations, analytics, and AI tools like Agents, Copilot, and Insights for faster, smarter resolutions.

Read more about Hiver

Users also considered

Key features for Issue Tracking software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Ticket Management: Reviewers highlight the ability to create, assign, and prioritize tickets, track changes and progress, and utilize various views and customizable reports for efficient issue resolution. 95% of reviewers rated this feature as important or highly important.
  • Task Progress Tracking: Users value real-time updates, customizable workflows, and transparency, which help monitor task status, identify issues, and ensure timely completion. 95% of reviewers rated this feature as important or highly important.
  • Support Ticket Management: Effective for tracking ticket status, prioritizing issues, and managing support requests. Integration with other tools and automated workflows enhance efficiency. 94% of reviewers rated this feature as important or highly important.
  • Collaboration Tools: Facilitates team communication, code review, and real-time updates. Integration with other tools and assigning tasks ensure clear project progress and accountability. 92% of reviewers rated this feature as important or highly important.
  • Task Management: Enables creation, assignment, and monitoring of tasks. Customizable workflows, Kanban boards, and integration with other tools enhance organization and productivity. 92% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Allows granular control over user access, ensuring security and confidentiality. Customizable roles and permissions facilitate efficient team collaboration and data protection. 90% of reviewers rated this feature as important or highly important.