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Free Service Desk Software
Last updated: March 2026
29 software options
Sponsored
JIRA Service Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service platform for unified support
Free for up to 3 agents 7 day free trial of paid plans Standard: 4-15 agents for $20/agent/month, 16+ agents at discounted price Premium: 4-15 agents for $45/agent/month, 16+ agents at discounted price Enterprise plans are also available, billed annually.
Read more about JIRA Service Management
Vision Helpdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help Desk, Live Chat Software, and ITSM / ITIL Service Desk
SaaS License Starter Help Desk: $15/staff/mo ($12 when billed annually) Pro Help Desk: $25/staff/mo ($20 when billed annually) Satellite Help Desk: $30/staff/mo ($24 when billed annually) Pro Service Desk: $40/staff/mo ($32 when billed annually) Ent Service Desk: $60/staff/mo ($48 when billed annually) Download Recurring On-Premises License Starter Help Desk: $8/staff/mo ($10 when billed annually) Pro Help Desk: $20/staff/mo ($16 when billed annually) Satellite Help Desk: $25/staff/mo ($20 when billed annually) Pro Service Desk: $30/staff/mo ($24 when billed annually) Ent Service Desk: $40/staff/mo ($32when billed annually) Download One Time On-Premises License Starter Help Desk: $200/staff Pro Help Desk: $400/staff Satellite Help Desk: $500/staff Pro Service Desk: $600/staff Ent Service Desk: $800/staff Live Chat Pricing SaaS Recurring: $25/staff/mo ($20 when billed annually) Download Recurring: $20/staff/mo ($16 when billed annually) Download One-Time: $400/staff
Read more about Vision Helpdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
It is available for $0 for 2 agents for 6 months
Read more about Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All in one business management workspace
A 15-day free trial is available, and a free plan for starter business tools.
Read more about Bitrix24
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Server and website monitoring software
Spiceworks IT Cloud Help Desk offers a Core (free) plan and a Premium (paid) plan.
Read more about Spiceworks Cloud Help Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern, AI help desk software built for fast teams.
Growth Plan: $25/user/month when billed annually. $35/user/month when billed monthly. Pro Plan: $55/user/month when billed annually. $65/user/month when billed monthly. Elite Plan: $85/user/month when billed annually. $95/user/month when billed monthly.
Read more about Hiver
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud IT Help Desk Software
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer service solution for firms of all sizes
HubSpot Service Hub is free to get started and will grow with you. Service Hub Starter starts at $15 per seat per month. Service Hub Professional starts at $100 per seat per month. Service Hub Enterprise starts at $150 per seat per month.
Read more about HubSpot Service Hub
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Automated IT infrastructure visualization & management tools
The Device42 Core software license is the base license for the product, and Other features are priced in addition to the core pricing, and require a Core base license. Device42 software is licensed as an annual subscription. Pricing tiers are based on the number of devices, modules chosen, and and the number of IP addresses in use in the software. A device is anything IP-enabled. Non-IP based objects are considered assets and can be tracked in Device42 without taking up a license. Core is the foundational element of Device42. All users must have, at minimum, a valid Device42 Core license. Additional available feature licenses include: - Software License Management (SLM) - Power & Environmental Monitoring - Application Discovery & Dependency Mapping - Resource Utilization Core, Software, and Power are licensed based on the total number of devices in your estate. Application Discovery & Dependency Mapping is licensed only on the number of application hosts.
Read more about Device42
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Award winning IT Asset Mgmt and Service Mgmt platform
We have 3 flexible pricing options to choose from: Explorer: for small teams of 1-3 technicians $19/tech/month, 14¢/computer/month with unlimited requesters! Express: for medium-sized teams of 4+ technicians $49/tech/month, 14¢/computer/month with unlimited requesters! Enterprise: for large organizations $79/tech/month, 14¢/computer/month with unlimited requesters!
Read more about Alloy Navigator
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service management platform to adopt digital changes
Please contact Motadata for details.
Read more about Motadata ServiceOps
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk software for SMBs
AzureDesk offer a limited feature "Free Plan" and a "Plus Plan" which costs from $5/agent per month and includes all the available features
Read more about AzureDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
GLPI is an IT Service Management software.
GLPI Network Cloud
Read more about GLPI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
No-code Business Software
VobeSoft offers a forever free plan and you can always try any of our plans for free for 1 month. Pricing scales based on the number of seats, as well as functionalities needed. Our paid plan starts at €100/month and already include 5 users. We also provide enterprise plans with custom RPO, RTO, SLA & OLA and much more.
Read more about VobeSoft
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help Desk, ITSM, Service and Support management for SMBs
Contact Simplisys for full pricing options.
Read more about ServoDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Tool that turns Trello Board into a service desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based field service management software
Orcatec pricing is based on the selected features. Contact Orcatec for pricing information
Read more about Orcatec
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk and ticketing solution for customer service
ProProfs Help Desk pricing starts at $15.00 per month, per user. There is a free version of ProProfs Help Desk.
Read more about ProProfs Help Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaboration software
Starts at $50 per user per month with bulk discounts depending on usage.
Read more about Unifize
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Ticketing and ITSM software solution.
Please contact E-Time for pricing details.
Read more about Rexpondo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT management software for managed software providers (MSP)
IT Hub: $25 per employee / month Custom IT Hub: Please contact Electric for pricing details.
Read more about Electric AI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Streamline Teamwork & Customer Service with Neoforce
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement and service management solution
Please contact NestScale for pricing details.
Read more about NestDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based IT service management software
$1445.00 for 10 technicians / Year
Read more about ManageEngine ServiceDesk Plus MSP
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The system you need to track the tasks you can't forget.
Request Tracker also offer an on-premise option
Read more about Request Tracker