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Recommended
Sandra C.
Marketing and Advertising, 1-10 employees
Used daily for 2+ years
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When they say they are the #1 marketing platform for small business, I truly believe they are right. I have been using Marketing 360 for years, and without it I would not have been able to build my company providing consultant marketing work for small business to what it is today!
Marketing 360 does most of the work for you; sign up your business and you get paired with a marketing consultant on their end, who helps you break down all the metrics provided through their platform. Their visual representations are far superior to any marketing software I have seen -- think Google analytics, but more visually appealing.
I am sure it has a bit of a steep learning curve for new users & non-marketers. We used to give clients a portal to check out their businesses' marketing needs, etc. first hand -- but some complained that it was over-complicated, so we do not provide these anymore. However, as a graduate in Marketing at MSU, I had not problem navigating any of the resources provided; I am sure that any new user could learn the process within days.
Mory M.
Marketing and Advertising, 1-10 employees
Used daily for 6-12 months
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Really great software that suits my needs
I really like the interface of the software, I adapted very easily to the features
Like most of my software, I have not encountered any problems with its use
Leif A.
1-10 employees
Used daily for 6-12 months
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There are only two pros: 1) First and foremost, my contract with Marketing360 is finally over. 2) I was forced to learn everything about sales and marketing that I was trying to delegate.
Honestly, I didn't want to write this review. I tried to forget about it and just accept my poor decision, but I just can't. I've been done working with the company for nearly a month now and it still bothers me. Why? Well, I feel it's my public duty to save my fellow entrepreneurs from the jaws of deceit, empty promises, and weekends filled with bashing your head against your computer monitor. To...
moumini y.
Marketing and Advertising, self-employed
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User interface complexity: Some people may find the Marketing 360 user interface complex to use.Limitations of certain features: Some features of Marketing 360 may not be sufficiently developed to meet all the marketing needs of businesses.Need for training: Some people may find that Marketing 360 requires training to be used optimally
.All-in-one solution: Marketing 360 is designed to be an all-in-one solution for businesses of all sizes, allowing them to manage all their marketing efforts in one place, saving time and resources.Improved profitability: Marketing 360 helps businesses better target their audience, which can improve their overall return on investment (ROI).Professional website design: The platform offers professional...
Madhusudan S.
Computer Software, 51-200 employees
Used daily for 6-12 months
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It is the software of choice when it comes to usability, and when combined with a strong internet connection, payment processing is quick. The information provided to users is very timely and useful. The customer login, portal, and dashboard are incredibly simple to use and comprehend. I should point out that I come from a younger generation that used technology constantly while growing up.
It's a really adaptable piece of software that I immediately picked up on and found to be simple to use. It greatly aided both my professional and personal endeavours. It is crucial that everything functions together and that payments are processed quickly; this programme improves my sales.
Even though the customer service is unprofessional and a bit pricey, it's alright. Emails that are not spam occasionally end up there.
AlaaEldin S.
Marketing and Advertising, 1-10 employees
Used daily for less than 6 months
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Marketing 360 provides a comprehensive suite of tools and features to help businesses of all sizes increase their visibility and reach. It includes tools for search engine optimization, social media marketing, email marketing, website design, content creation, and more. Additionally, it offers analytics and reporting to track the performance of these campaigns.Marketing 360 can help businesses create, manage, and measure their online presence. It offers a range of tools to help businesses optimize their websites, create content, build campaigns, and track their results. Additionally, its analytics and reporting allow businesses to track the performance of their campaigns and understand what is working and what isn’t.
Marketing 360 offers a comprehensive suite of tools and features to help businesses increase their visibility and reach. Additionally, its analytics and reporting can help businesses understand the performance of their campaigns and make informed decisions about their marketing efforts.
Marketing 360 is a subscription-based platform, so businesses must pay for a subscription in order to access the full range of features and tools. Additionally, the cost of the subscription can be a barrier for some businesses.
Mohammad A.
Health, Wellness and Fitness, 1-10 employees
Used weekly for 6-12 months
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Marketing 360 is an all-in-one marketing platform that allows businesses to create, manage, and publish content across multiple platforms, segment and organize contact lists, track performance, and ensure CAN-SPAM compliance.
The feature of Marketing 360 that I loved the most was that it is a single marketing platform that enables companies to generate, manage, and publish content across many platforms in a unified way. Additionally, it enables companies to track their performance, make sure CAN-SPAM compliance, segment and organize their contact lists, and do a lot more. Additionally, the pricing is reasonable when compared to those of comparable items, making it a fantastic bargain for any organization.
Marketing 360 lacks connectors with outside providers, making it difficult to interface with customized services and develop customized features.
Assimi D.
Telecommunications, 501-1,000 employees
Used weekly for 2+ years
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Marketing 360 is a really good marketing platform that I've experienced that has several features like social media management and website creation that help businesses get ahead. It is really amazing
I really don't see any problem with this software because it helps me a lot to do many things
James N.
Computer Software, 11-50 employees
Used weekly for less than 6 months
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Overall, I would recommend Marketing 360 to other small business owners looking to streamline their digital marketing efforts. While there is a bit of a learning curve, the platform offers a lot of value and has helped me grow my business.
I have been using Marketing 360 for several months to manage my digital marketing efforts. The platform offers a wide range of features, including website design and management, email marketing, social media management, and more. I appreciate that I can manage all of my marketing efforts in one place, which saves me time and helps me stay organized. The customer support team has also been very helpful when I have questions or need assistance.
While the platform offers a lot of features, it can be overwhelming at times to navigate and use effectively. It has taken me some time to learn how to use all of the different tools and features available, and I wish there were more tutorials or training resources available to help me get up to speed more quickly.
Okunade O.
Consumer Services, 201-500 employees
Used daily for less than 6 months
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Worth it's money and therefore helpful.
I use to make statuses using different apps but the app has helped solve a lot of my problems. Especially searching and attaching images with bulk emailing has been easy with the app. The teamwork is excellent and satisfying. It also promotes client interaction with me.
It is easy to use and has amazing features, for now, I have no cons .
Michel bertrand k.
Computer Networking, 11-50 employees
Used daily for 2+ years
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I use Marketing360 to solve business problems such as:Low website traffic by improving website search engine optimizationLow customer engagement by using social media management and email marketing tools to increase customer engagementLow conversion rate by using landing page and sign-up form creation tools to target potential customers and get them to take actionLow retention rate by automating loyalty campaigns to maintain existing customersLow online presence by managing online advertising campaigns to increase the company's visibility on different channels.
Marketing360 is an integrated marketing software that includes a variety of features to help businesses improve their online presence and increase growth. The most important features include website creation, social media management, data analysis, email marketing, online advertising, and marketing automation.It is designed to be easy to use for users with little or no digital marketing experience. It offers easy-to-use tools for campaign management, layout templates for email and social media posts, user guides for advanced features such as creating landing pages and sign-up forms.
I want additional features such as ad performance tracking tools to measure the effectiveness of their campaign, mailing list segmentation options to target potential customers. And I suggest that some tools be enhanced to be more effective or more intuitive to use.
Brian B.
11-50 employees
Used daily for 6-12 months
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In May of 2016, we decided to work with Madwire's Marketing360 software/platform after both a bad previous experience with another company and some thorough internet research. As a niche business with very little experience and history managing any advertising/marketing campaigns, we had many questions regarding the software. Fortunately, we worked with Customer support representatives, who worked very hard to provide honest feedback and guidance on our campaign to start. Now that we have become familiar with the software, we really look forward to continue using the platform as we expand our business.
The data delivered to users is both extremely relevant and timely The customer login/portal/dashboard is very user-friendly and easy to understand. As a caveat, I am from a younger generation that grew up using technology on a daily basis.
-In the past, there were occasional reporting discrepancies when running daily reports for a given month and comparing the amounts to the same MTD reports over time (i.e. Daily ad spend / visits / conversions). However, when comparing daily reports for multiple months over time to MTD reports, the discrepancies were not a problem. Fortunately, this was a very MINOR technical issue that did not significantly impact our experience with the software. -Occasionally, we would receive "internal server error" messages when logging into the old portal during the evenings, which resulted in no data being visible. This does not appear to be an issue with the updated software.
Brian, thank you for taking the time to provide your feedback. We're glad you've found the platform easy to navigate. Continue giving us your input and ideas. We're always improving our products and services. Thanks for your business!
Drew R.
Arts and Crafts, 1-10 employees
Used daily for 6-12 months
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Great, Surprised by the team that is available with one phone call, email or text. When hiring Marketing 360 we had no idea of the literal team of 25+ people specifically assigned to our account. From basic social media stuff to 3D rendered product explainer videos they have the best in the business to tackle any task you throw at them.
The best part about this software is the ongoing support you will get with the madwire team. Our assigned Marketing Executive provided insight for our campaigns and general direction of the business, constant trouble shooting and live support for our technical questions.
There are no cons, we literally utilize everything.
Thank you so much for the outstanding review Drew! We appreciate the fact that our people and software are exceeding your expectations. We work very hard to help small businesses like yours succeed. Not only will we continue to offer the superior service, but are continually working to make our software even more user friendly. Thanks again Drew!
Brad B.
Automotive, 11-50 employees
Used daily for 6-12 months
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Lets start with this, WOW. I'm extremely impressed with the most recent revisions to the website and the blog post! Very impressive how much It appears your team has learned about my industry and our company from simple notes found from our website. I went through and made tiny adjustments throughout the site but the snippets for google were perfect the blog post was very personal and I could go...
Very Easy to use Great CRM, Great Marketing Dashboard.
Little More Transparency would be nice is the dashboard.
Thank you so much for the glowing review Brad! We feel in order to be fully integrated into your team we need to learn as much about your business as possible. Our primary focus is the growth of your business and for that we need to be able to communicate effectively with your audience. Our content marketing team is incredible at providing marketable content and blogs. You saying that our content made you "extremely happy" is a huge compliment and for that, we thank you. We are thrilled that you are seeing results already and can't wait to see even more growth from your business in the future. Thanks again Brad and thank you for choosing Marketing 360 to be part of your digital marketing strategy.
Verified reviewer
Philanthropy, 1-10 employees
Used other for 6-12 months
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After the sales guy signed me up and disappeared the issues started. 10/2017 * My business has been operating for 8 years. Around 95% of our business is via referral or email marketing, attending, industry events and good old fashion face time. I thought this would be a good way to increase leads and branding opportunities. I had completed some FB marketing previously with fair results. On the...
I do not have any pro comments about my six month experience with Marketing 360
It's a con! For the money I invested and not to get a single actionable lead via phone or email is mind-boggling. I would of been better off donating the money to a charity as at least it would of done some good in the world.
Hello, we're sorry to hear this. We want to provide every client with real value. So thank you for the feedback. We'd like to speak with you, but no name or company information was provided. Please contact us so we have the opportunity to look into your account and help. You can call our front desk anytime during business hours and a receptionist will answer (we don't believe in phone trees).
Joshua M.
Retail, 1-10 employees
Used daily for 6-12 months
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What brought me to Marketing 360 was a large number of features included with the software. Not only was having all of my marketing tools in one place convenient, but it also saved me money. The implementation team was great and exceeded my expectations by getting my website built faster than they said it would. I have done business with several marketing companies over my several years in business, and I will say that my ads with Marketing 360 have been the most successful. My representative is always working to optimize my marketing and has had my PPC campaign convert higher than previous representatives I have had in the past. Last week, my PPC conversion rate was at 42%! I would highly recommend Marketing 360 to anyone.
I like to break my bills down to weekly intervals if possible. With Marketing 360, I can only pay bi-weekly. I would love to be able to pay my monthly invoice weekly.
Thank you for the review Joshua! We are incredibly pleased that you are finding success with Marketing 360. We designed the platform to include everything that a small business owner would need and we are glad that you enjoy the software. We strive to only hire the best people in the industry and expect them to provide the finest customer service around. Thank you for the kind words Joshua, we are excited to see your success in the future and will keep working to help you succeed.
Hannah T.
Health, Wellness and Fitness, 1-10 employees
Used daily for 2+ years
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This software and company has been great to work with. Our marketing exec, representative has helped our business to grow and he's taught us a lot about marketing in the process. I appreciate a company and exec that takes time to make sure we know what is going on, what is working well, and areas that the company can improve on.
We utilize the email marketing software in a big way. We run automations for all of the products that we sell and the Marketing360 software allows easy tracking and great insight to reach our customers even better. I also like that I can see where every dollar is spent. I can see every ad, every keyword, every detail about our demographic that we're targeting... very helpful and transparent.
It can be a little glitchy... like the numbers are sometimes off or it will say that it is signing everyone up for every email list in the CRM portion but then automatically unsubscribes them. This hasn't affected anything negatively, but it is a little confusing sometimes.
Joanna L.
Entertainment, 1-10 employees
Used daily for 1-2 years
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I have recommended marketing 360 to a number of clients. I like that the team is responsive to all requests, I like that the CRM is very easy to use and that the emails can be automated based on various selections. It is a great platform for digital marketing for any sized business.
I like that I can see very clearly what the cost of each component of the digital program is. The CRM is very easy to use and allows us to maximize each lead.
I wish there were some additional automations available.
Hi Joanna! I really appreciate you taking the time to leave us such a great review. When we first went about building the Marketing 360® platform it was really important to us to make sure that not only was every aspect of your digital marketing visible, but that it was also actionable. I love to hear that you're using the CRM as well, as that is a huge opportunity many business owners miss out on. What sort of additional automations would you like to see in future iterations? We're always looking for feedback on new features and functionality we can add. Your Marketing Executive, Joey, would be happy to pass those requests on to our R&D team for review. Thanks again! It's been a pleasure working with you and I know we'll be great partners for years to come. :)
Isabella H.
Information Technology and Services, 51-200 employees
Used weekly for 1-2 years
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We use this software in our departments, for a single objective, this is to increase the balance or margin of our daily sales normally, which lately has caused effectiveness on a large scale, promoting a position of the companies, which has earned more relevant income, guarantee us the success, of the massive sales of all our products and available resources, that we offer to the digital public, reaching numerous people, with reviews and illustrations about the items we acquire.
I am fascinated as primarily by various executions that the software exerts on a server in general, mentioning that it is one of the leading platforms to which it is dedicated worldwide, with quite positive qualities, because it significantly increases the productivity of an organization , for more stable and organic results, especially for precise work on large working scales, according to the terms of sales, financing, e-commerce or digital marketing on huge scales.
It would be quite useful if this software implements a customization option of the platform towards our environment, in order to work in a more comfortable and familiar way, which will allow us to mobilize work performance, on a considerable scale, when we address business issues, which accesses a satisfactory source, both visually and when exercising its decline in its primary occupations, being an import option, which is not available.
Tanika F.
Law Practice, self-employed
Used other for 6-12 months
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Initially, I loved the fact that [SENSITIVE CONTENT HIDDEN] was great and did a lot of work on my website and the adds. I didn't have to do anything in the creation of the site and it came out perfect. I still use it now. I am paying the monthly hosting. [SENSITIVE CONTENT HIDDEN] did blogs for my creative time and created monster pages and the SEO was working well.
They changed my manager from [SENSITIVE CONTENT HIDDEN] to [SENSITIVE CONTENT HIDDEN]. from there it went downhill. she wouldn't do any blogs, if I wanted changes, I had to type the stuff myself. I am a solo-practitioner paying about $1000 per month, and I have to write my own content. No. I tried to use my creative time for things and they didn't get done and so when I canceled, I lost a bit of...
Hi, Tanika. We're glad you love your site, but hate hearing about your experience with your second point of contact. We'll reach out to get additional details from you and address your concerns.
Jake M.
Real Estate, 1-10 employees
Used daily for 1-2 years
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Our overall experience with Marketing360 is that they are top tier. Our [SENSITIVE CONTENT]is such a great person to work with and has taken our website and social media to a whole new level. We wouldn't be at the level we are currently at without [SENSITIVE CONTENT] and Marketing360.
Marketing 360 and their team of associates go above and beyond with their software and customer service. Our [SENSITIVE CONTENT] keeps us on track and updated with the next step we need to take and using their software has made understanding everything in the marketing world so easy to understand.
I wish we would have found them earlier
Stephen H.
Financial Services,
Used daily for 6-12 months
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The software combines an email automation platform, CRM, and marketing data analytics in one easy to read/use dashboard. The Madwire team has specialists for each of these areas who are easy to contact and very knowledgeable. Every time we have needed assistance this team has been ready to help and work through challenges that arise.
The main item that should be added to the software is the ability to link outside data feeds to the CRM. Since this feature does not currently exist, we have to manually add our clients to the CRM. It would be more efficient for us if this could be modified by adding an API connection.
Hi, Stephen. Thanks for your review! We love it when clients make the most of all the various features and platforms. Your comment about the CRM is on our radar. We've looked at a few different options and ideas, to get contacts into the CRM from external sources. One thing we're looking at is a public API, but we don't have it hashed out yet. Please continue to give us ideas and feedback! Clients like yourself, who are pushing the envelope, are important to our business. Thanks for giving us the opportunity to be a part of your team!
Brian L.
Used daily for 1-2 years
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We have been a customer of Marketing 360 for close to 2 years now and have nothing but good things to say about them. Our rep, is absolutely fantastic and we are lucky to have him supporting our account. It would cost us exponentially more to hire someone as talented to run our SEO/PPC campaigns on our own. The constant attention and communication we receive from rep and his team on an almost daily basis is unheard of in the SEO/PPC world where most companies are just out to scam businesses like ours (which we experienced first-hand with our previous provider). We have seen our business grow over 40% year-over-year since working with the folks at Marketing 360. If you are looking for the best, these guys are IT!
No cons were added to this review
Brian, what great feedback! Thank you for sharing. Our team enjoys working with your company and looks forward to working together for years to come.
Salvador S.
Writing and Editing, 1-10 employees
Used daily for less than 6 months
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This is a very solid product and I have no real complaints, just suggestions for improvements as I listed in my cons section. Would definitely recommend this to anyone who would like to improve their site traffic or increase their brand awareness and manage their marketing internally.
There are so many good things to say about marketing 360, from its user-friendly design to its wide selection of tools, this product is amazing for anyone looking to expand their brand. It has helped my company manage their marketing tools in one easy space. We use this primarily for advertising - from local, targeted ads, to more specific email blasts, it makes it easy to manage our database of followers and understand which ads are working and how.
I would have liked to see more on the analytical end. Namely, how long people were visiting our webpage after clicking on an ad. Other small things which they should include would be help with design of ads for different platforms. I think it would be great if they had some kind of helpful hints for effective ads based on all of the data they've collected for other small businesses.
Hi Salvador! Thanks for taking the time to leave a review. Sounds like you're using a lot of different features to target your customer base effectively. Great suggestions for new analytics reports and ad effectiveness We're always looking for new ideas to integrate in to the Marketing 360 platform so I'll be sure to pass your feedback along. Thanks!
Lucy G.
Food Production, 5,001-10,000 employees
Used daily for 6-12 months
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The platform is much reliable since it's available both on cloud ,web-based and also on mobile platform. In today's era and time many businesses are shifting to online marketing and with Marketing 360 we are able to reach out to large audience since we are able to do content management and social media management being in one which has helped to save time used on publishing content.Also am impressed to note that through the platform it helps our business grow and the local communities also grows.
The customer care support was very reliable ,and the platform was easy to use .The marketing automation has really helped our business to grow all from a single platform,the dashboard which is very comprehensive is another feature I find very important since we are able to customize it to suit all of our business needs as well as customer details.
At many times the scheduling capabilities haven't been effective as expected since it becomes harder to publish and also I found it difficult to set up at the initial stages.