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Brevo Pricing, Features, Reviews and Alternatives
Brevo FAQs
Q. Who are the typical users of Brevo?
Q. What languages does Brevo support?
Q. What other apps does Brevo integrate with?
Brevo integrates with the following applications:
Wufoo, Zenkit, Drupal, Microsoft Outlook, Adobe Commerce, WooCommerce, PayPal, Google Analytics 360, Salesforce Marketing Cloud, Sumo, TOPOL, PrestaShop, Zapier, Unbounce, Nosto, Streak, Poptin, Pipedrive, WordPress, Freshdesk, Gravity Forms, Jimdo, SugarCRM, GetSiteControl, Typeform, Convertful, Wisepops, Privy, OptinMonster, Intercom, BigCommerce, Shopify, Zendesk Suite
Brevo product overview
What is Brevo?
Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitable for companies of all sizes. Build lasting customer relationships with Brevo's flexible toolkit. Products range from marketing to sales, chat, and transactional emails. Choose what you need — and only pay for what you use.
Key benefits of using Brevo
Get competitive email marketing pricing. For most customers, switching to Brevo provides substantial savings that you can reinvest in other areas important to your business.
Save Time.
Manage email marketing, text message (SMS) marketing and transactional messaging (via email & SMS) within a single Sendinblue account.
Get Help.
Supported by a team that’s dedicated to your success. While other services skimp on service, we’re here to help you by email, phone and Twitter!
Typical customers
Platforms supported
Support options
Training options
Not sure about Brevo? Compare it with a popular alternative
Starting from
25
Per month
Usage Based
Starting from
10
/user
Per month
Brevo pricing information
Value for money
4.5
/5
1.7K
Starting from
25
Per month
Usage Based
Pricing options
Value for money contenders
Brevo features
Functionality
4.4
/5
1.7K
Total features
84
15 categories
Most valued features by users
Functionality contenders
Brevo users reviews
Overall Rating
4.6
/5
1.7K
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.83/10
1.1K
467
80
16
24
Overall rating contenders
Phil C.
Co-Director
Media Production, 1-10 employees
Review source
Transcript
Phil C: Hi, I'm Phil and I am a journalism instructor. I worked for a large public school and I use Sendinblue...
Michael F.
Owner
Arts and Crafts, 1-10 employees
Review source
Transcript
Michael: Hi, my name is Michael and I'm an owner. I'd like to give Sendinblue five out of five stars....
Shahila A.
Financial Services, 10,001+ employees
Used daily for 2+ years
Review source
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This marketing software really has help us managing and planning our email marketing campaign and its effectiveness to the maximum. I really like that all the report for the marketing campaign is filled with useful analytics report that we have use it to measure the marketing campaign rate of successful.
I really like all the marketing feature and option that are provided by Sendinblue. It has all i need for automation marketing process, like email marketing manager and newsletter builder. The inboxes help to store customer's previous email history, so we can serve and response to their inquiries email better.
The customer service is not as active as it should be, they are not operation for 24/7 and as our company is on difference time zone, it is difficult to have a real-time chat session with them. An integration with other outside service like Gmail also will add more flexibility to our marketing process.
Marco L.
Leisure, Travel & Tourism, 11-50 employees
Used daily for 2+ years
Review source
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A fair and not-so-expensive mail service, with CRM, Marketing Automation, SMS...
Not so expensive because the pricing is only calculated by the mail you sent instead of the contacts you have.
CRM is too basic, Marketing Automation is not so advanced. Anyway, they both work smoothly and are included in the subscription.
Verified reviewer
Telecommunications, 201-500 employees
Used daily for 6-12 months
Review source
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Sendinblue is probably the worst company I have ever dealt with. Not only their support is close to inexistent for users with premium account, but they treat you like a criminal. I've been using them for almost a year, when suddenly they deactivated the account, saying there was a complaint. That's it: someone makes a complaint, you have no chance to defend yourself, and they DEACTIVATE the account???...
There are no pro's, you have to figure it our yourself, and even the information posted on their website contradicts with real life usage
No customer support, even if you have the Premium account, they have no respect for that. Their Social Media is also irrelevant, even their CEO's Linkedin account is irrelevant. His contact info on the Linkedin page is incorrect. My advice? Stay AWAY!
Leon T.
Aviation & Aerospace, 1-10 employees
Used weekly for 2+ years
Review source
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We have been using Sendinblue for over 2 years now and couldn't work without it. Has helped us with our email delivery and email campaigns. Makes everything much easier with the two in one place.
The ease of use for our team to design and create email campaigns. We can get them sent out in a matter of under an hour. It's also a great tool to manage transactional emails sent from our multiple websites. These can be time critical so is important we have a tool for it.
Sometimes when we need it the most the service will go down. This could be several times a month. In terms of features, it has plenty of them. Can't really complaint about that.
Goma B.
Nonprofit Organization Management, 11-50 employees
Used weekly for 6-12 months
Review source
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The interface is clean and well-organized. I appreciate the drag-and-drop functionality for creating email templates, as it saves me time and allows me to design professional-looking emails without any coding knowledge. As a small business owner with a limited budget, I was pleased to discover their competitive pricing plans. The free plan is a great starting point, and the paid plans offer additional features at reasonable prices. The automation features have been a valuable addition to my marketing strategy.
There are a few areas that could be improved. For instance, I would appreciate a wider selection of pre-designed templates. Sometimes, I need more visually appealing designs, and creating custom templates from scratch can be time-consuming. Additionally, some of the more advanced features, such as complex automation workflows, have a bit of a learning curve. It would be helpful to have more resources or tutorials available to help me fully utilize these features.
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