DiCentral Pricing Plan & Cost Guide

DiCentral

EDI tool for supply chain management & order fulfillment

4.16/5 (262 reviews)

DiCentral Pricing

Starting from: $1.00/month

Pricing model: Subscription

Contact DiCentral for pricing details.

Competitors Pricing

REALTRAC

Starting from: 189.00/month
Pricing model: Subscription

NetSuite

Starting from: 499.00/month
Pricing model: Subscription

AdaptiveGRC

Starting from: 995.00/month
Pricing model: Subscription
Free Trial: Available

DiCentral Pricing Reviews

Pros

  • We have used it for over 5 years but I am finding other EDI solutions that are more user friendly.Claire M.Read the full review
  • Software is fairly intuitive and easy to navigate for users from the dashboard view. Good offering of data and analytics.Donna P.Read the full review
  • DiCentral Staff Are Helpful, Friendly & Knowledgable.Heidi M.Read the full review

Cons

  • So unprofessional and could "never" talk to an employee that could answer our questions. We have ""NEVER" been so frustrated with a company.Jodie P.Read the full review
  • Customer service is terrible and software is difficult to navigate.Dean O.Read the full review
  • No reporting features and poor customer service.Stella G.Read the full review
89%
recommended this to a friend or a colleague

25 reviewers had the following to say about DiCentral's pricing:

Wilson L.

Awesome product, very easy to use.

Used daily for less than 6 months
Reviewed 2018-06-18
Review Source: Capterra

Pros
Software is very easy to use. Easy menus to follow, very intuitive. Customer service is top rated and very reliable.

Cons
Their isn't much bad to say about the software. Maybe the pricing could be improved and cheaper on a monthly basis.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Camilo L.

DiWeb review

Used monthly for 2+ years
Reviewed 2018-11-16
Review Source: Capterra

N/A

Pros
Strong and Reliable, good customer support

Cons
Expensive for small businesses, I wish they have a cheaper version

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Gia C.

I just notification an print 850, when ready to ship e-mail for UCC label

Used occasionally for less than 6 months
Reviewed 2018-06-18
Review Source: Capterra

Pros
I get e-mail with notification i rec'd a document and after Don't do anything but e-mail back and forth

Cons
We only ship store 4 PO's a year and it is too expensive to have them e-mail UCC labels, cheaper to have them printed else where and save

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Lisa B.

DI Central

Used daily for 2+ years
Reviewed 2019-11-27
Review Source: Capterra

No problems

Pros
Pros would definitely be ease of use of the software.

Cons
The pricing seems to be little expensive for our use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Marie Shaine L.

DiCentral on MLB

Used monthly for 2+ years
Reviewed 2019-11-26
Review Source: Capterra

Pros
Ease of use. Nice interface. And it is relatively cheaper than the other options we checked out.

Cons
Had troubles with one of the sales people, had to follow up a couple of times to get a response.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Heidi M.

DiCentral Staff Are Helpful, Friendly & Knowledgable

Used daily for 2+ years
Reviewed 2019-11-21
Review Source: Capterra

We use the EDI to receive Retail orders and upload Invoices for these orders.

Pros
We use a basic version and it is simple and easy to use. It does what we need it to do for a relatively low price.

Cons
I don't find anything disagreeable with the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jennifer J.

good services

Used daily for 2+ years
Reviewed 2018-06-19
Review Source: Capterra

Pros
All services in a same place Is perfect for us and the price are not expensive so all is good. When you call for information we are very satisfy.

Cons
nothing I think all it's ok we never have problem with that software we received the information. But when the new year start we don't received the invoices but now it's ok.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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MAURICE B.

WE HAVE BEEN WITH DI CENTRAS FOR OVER 12 YEARS

Used daily for 2+ years
Reviewed 2018-06-21
Review Source: Capterra

Pros
EASY ON LINE GOOD CUSTOMER SERVICE FRIENDLY PEOPLE TO WORK WITH - CONNECTED TO MOST RETAILERS BUT I ONLY HAVE A VERY LIMITED USE

Cons
COULD BE MAC FRIENDLY NEEDS TO BE MORE AUTOMATIC, LESS STEPS. IF VOLUME IS LOW IT IS PRICE PROHIBITIVE, BUT I THINK THIS IS AN INDUSTRY ISSUE

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Anonymous

Very difficult to reach anyone when we had a problem and the platform has some serious UI issues

Used monthly for 2+ years
Reviewed 2018-06-21
Review Source: Capterra

Pros
That it's affordable and we can pay for the months that we use it rather than an expensive subscription.

Cons
Very difficult to reach anyone when we had a problem and the platform has some serious UI issues. Just not easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Samantha W.

Happy overall; could use a little more custom functionality.

Used weekly for 6-12 months
Reviewed 2018-06-18
Review Source: Capterra

Pros
Price is good, the pricing structure is fair. Software is easy to navigate without much extra training.

Cons
Wish documents were more customizable; currently if I want to update product description on ASN or Invoice, I have to do so line by line rather than as a mass upload. Printing labels is also somewhat cumbersome as they generate in the internet browser rather than as a pdf or other saveable file so I have to print to pdf to be able to save them for records. These aren't insurmountable but could use improvement.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Jeffrey L.

Moderate satisfication, sometimes when needed help, not necessary getting it right away.

Used daily for 2+ years
Reviewed 2018-06-21
Review Source: Capterra

it's EDI, save us a lot of time, and allow us to deal with customers that requires us to have EDI ready with them.

Pros
Simple enough to use, we use most of the EDI 850/856/810/846 for our order fulfillment. mostly on the back end. rarely we have to login Dicentral for anything specific.

Cons
the transaction is pretty troublefree once all data exchange are setup, but does come in a price, and sometimes, lost track of the usage without upgrading to a better package within the dicentral plan, it could get very expensive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Jeannette P.

Expensive, but necessary

Used weekly for 1-2 years
Reviewed 2018-11-16
Review Source: Capterra

The ability to supply big box stores

Pros
It works, and is integrated now with our system

Cons
Really expensive, seems that we should be able to find a better way to get EDI service without the cost that seems unjustified.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Doug E.

The EDI Process has been easy with DiCentral

Used occasionally for 1-2 years
Reviewed 2018-06-20
Review Source: Capterra

Pros
The software is easy to use, and pretty intuitive. There is nothing in the market at this time that beats the price.

Cons
The only con I have come across so far has been the delay in processing requests during the holiday season. Other than that everything has gone very smoothly

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Liam W.

Makes conducting business that much easier.

Used daily for less than 6 months
Reviewed 2019-07-28
Review Source: Capterra

Pros
This is the first EID software we have implemented and it's fantastic. It makes bookkeeping much easier and keeping track of trades and prices and inventory is a breeze.

Cons
It could really use some more customisation options for each trading partner, although standardisation is part of the appeal in all fairness.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Richie G.

Great sales effort, zero follow through

Used daily for less than 6 months
Reviewed 2016-09-12
Review Source: Capterra

Signed up for DiWeb after searching for a web-based EDI solution for our new and growing clothing brand. Sales team was great, made a lot of promises, and seemed like a fantastic alternative to GXS' bloated pricing and cumbersome usability for a similar product. 2 months in, it turns out they're all the same. Terrible experience. So far, our 3 support requests have each taken about a month to be addressed by 'customer service' team, and actual monthly cost is consistently 2-3X what was quoted to us by sales team. Thumbs down.

Pros
Web-based, no hardware / software purchase required.

Cons
Lacks some very basic functionality, like ability to create an invoice directly from an Advance Ship Notification (ASN/856), or to upload invoice data from a .csv file. The inability to create an invoice directly from what items were actually shipped leaves a lot of room for error in data entry, creates hours upon hours of double-work if you frequently ship less than your full PO, and opens the door for chargebacks. Also, while software is web-based it will not work with Mac operating system (requires Windows). So if you run Mac, you'll need to buy some new PCs to run this app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Eugen B.

Fast and efficient

Used occasionally for free trial
Reviewed 2018-06-18
Review Source: Capterra

Pros
The Instant transactions between trading partners are fast and include a wide range of documents with no error.

Cons
Cost. Compared with other 3rd Party EDI providers, I found the cost a bit higher. Also, I receive too many commercial emails.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Jenna M.

12/2019 Trimax Review

Used daily for 2+ years
Reviewed 2019-12-03
Review Source: Capterra

We had an issue with submission vs receive date on a PO. Otherwise, we haven't had many issues.

Pros
Cost compared to others. Pretty easy to use/navigate.

Cons
Search feature (by quarter) and format on some docs

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Say Kim W.

after sales customer service

Used occasionally for 2+ years
Reviewed 2019-12-03
Review Source: Capterra

linked with our company system software and get the feedback but still have difficulty to apply all value due to the digit of decimal points was different from us. Then we can not collect money at the right value.

Pros
Software is easy to use on the application.

Cons
after sales customer service, would like to have promptly reply for fixing problems.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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charlie h.

the beginner package we got was okay

Used daily for 2+ years
Reviewed 2018-06-26
Review Source: Capterra

Pros
got the job done, just needed to upgrade to have more convenient features. very affordable for someone just getting into EDI

Cons
had to use a PC, couldn't batch print or mass fill with our basic software. customer service was non existent or a person that didn't speak english. Extremely cumbersome using the basic version of the software. required lots of redundancies unless you upgraded to a higher end version.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Brian A.

Have to use

Used weekly for 2+ years
Reviewed 2019-04-17
Review Source: Capterra

Pros
Track orders in one spot and you can go back when you need to

Cons
Cost extra to have and somethings it’s hard to fix issues

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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David S.

Long term partner

Used daily for 2+ years
Reviewed 2018-11-20
Review Source: Capterra

Pros
Consistent. Updated regularly. Meets our overall needs. Integrates with our systems and is cost efficient.

Cons
Has some bugs with integration that need to be constantly sorted out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Natasha L.

Navigation and Accessability

Used daily for 2+ years
Reviewed 2019-11-26
Review Source: Capterra

WE have combine multiple trading partners under on Vendor ID which has cut down on the amount of training and accessibility that is needed.

Pros
The ease of navigation through the data is very helpful for my company. We have multiple Trading partners and sorting date is easy.

Cons
The expense of the per kilobyte data transfer can get expensive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Marcos K.

Very outdated and overpriced

Used daily for free trial
Reviewed 2019-11-22
Review Source: Capterra

Very poor It should cost only 1/10 of what you charge now. Really!

Pros
Nothing really, there is nothing good I can say about this product.

Cons
Very archaic Horrible workflow Really outdated user interface, it is really unbelievable that you can get away with such application.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Joy W.

Great customer service that helps in real time instead of e-mail tag.

Used weekly for 2+ years
Reviewed 2018-06-18
Review Source: Capterra

Pros
It's very easy to use, fairly intuitive and customer service is pretty responsive for the few cases I needed help on.

Cons
Having to search quarterly instead of by "all" or yearly messages. Would prefer a way to be able to update multiple orders that has different values across the board at once.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Ahad A.

I thought the experience and customer service was awesome

Used weekly for less than 6 months
Reviewed 2018-06-21
Review Source: Capterra

It allowed me to organize everything.

Pros
I thought it was very easy to use and the value for your money is amazing. But most of all, the customer service was great

Cons
Sometimes the software was a bit slower than usual but I'm not sure if it was my computer or the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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