Housecall Pro Features & Capabilities

Housecall Pro

Dynamics 365

ClockShark

Housecall Pro is a comprehensive business solution for home service professionals. Trusted by over 45,000 businesses, it offers a range of innovative tools via a user-friendly platform. Easily automate tasks, streamline workflows, communicate with customers in real time, collect data, and more. 

Access Controls/Permissions

Accounting Integration

Activity Dashboard

Activity Tracking

Alerts/Notifications

Appointment Management

Appointment Scheduling

Assignment Management

Audit Trail

Automated Scheduling

Automatic Backup

Availability Management

Bank Reconciliation

Bid Management

Billing & Invoicing

Booking Management

Calendar Management

Calendar Sync

Change Order Management

Chat/Messaging

Client Database

Client Management

Client Portal

Collaboration Tools

Commercial/Industrial

Communication Management

Communications Management

Confirmations/Reminders

Contact Database

Contract/License Management

Cost Estimating

Credit Card Processing

Customer Accounts

Customer Database

Customer History

Customer Management

Customizable Branding

Customizable Forms

Customizable Invoices

Customizable Reports

Customizable Templates

Data Import/Export

Discount Management

Dispatch Management

Document Management

Drag & Drop

Electronic Payments

Electronic Signature

Email Management

Email Marketing

Employee Management

Employee Scheduling

Equipment Maintenance

Equipment Tracking

Estimating

File Storage

Fleet Management

For AEC Industry

For Carpet Cleaners

For Commercial and/or Industrial Electrical Contractors

For Field Service

For Handyman Industry

For HVAC Companies

For Lawn Care

For Locksmiths

For Pest Control Companies

For Plumbing Industry

For Small Businesses

Geographic Maps

Group Scheduling

Historical Reporting

Interaction Tracking

International Moves

Invoice Creation

Invoice History

Invoice Management

Invoice Processing

Job Costing

Job Management

Job Scheduling

Job Tracking

Labor Rates

Lead Management

Local Moves

Location Tracking

Maintenance Scheduling

Marketing Automation

Military/GSA Moves

Mobile Access

Mobile Alerts

Mobile App

Mobile Payments

Mobile Signature Capture

Multi-Location

Online Booking

Online Invoicing

Online Payments

Online Time Clock

Jobber

ServiceTitan

Service Fusion

Kickserv

Workiz

FieldEdge

ServiceMonster

Commusoft

Less Paper

mHelpDesk

ServiceWorks

Synchroteam

Housecall Pro is the best for service contractors

I am very happy with it. I came from Wintac. I was with Wintac for about 25 years and made the switch to Housecall Pro and it has helped me with things Wintac was not capable of helping me with, like my online presence, getting more reviews, tracking how long employees take at jobs, etc.

Housecall Pro Pros & Cons

Worst Business Software I have ever used

My overall experience with Housecall Pro has been fantastic. Even more so since I upgraded to the XL

Housecall Pro changed my life!

The best part about Housecall Pro is the fact that we have all of our information for the entire business in one spot.  It is one stop shop.  It also integrates with Quickbooks Online, so we do not have to mess with transferring everything every time.  It automatically does it for us.  The customer service is also great, as they are quick to find an answer if they cannot fix it right away.  I would highly recommend this company and software.

Housecall Pro Rocks

Sales team doesn't do what they proposed.

Worst sales team - 0 responsibility

As we are going I find that Housecall pro is growing with our company. Just when I think that we might have outgrown the features poof there they are. It's like they are reading our minds! I enjoy the ease of communicating with the customers and follow up with postcards. 

An important appendage of our growing company

Great management system! 

A most pleasant surprise that I never planned on having.  Now it's hard to imagine not having it for a tool.  Progressive changes and additions evolve the software frequently.  But user interaction is fairly simple to learn.  The capabilities to help with a companies growth and customer experience are immense and always getting better. 

Very good quality software for extremely reasonable price.

this was a huge waste of time and cost us time and money, when doing nothing would have been better

overrated software

Hello! Sorry to hear about the issues you were having. Would love to hear more about your experience here and how we can improve it. We do have signature functionality, and are working on adding it across more of the platform. Curious about the notes regarding our support, we do offer more dedicated support for our pros that are on the MAX level and above, outside of that we have our real time chat and phone support available. Could you email me your name, company name, login email, and phone number to proadvocate@housecallpro.com so I can investigate further here? Hope to hear from you soon!

an awesome product that fits most needs with little downsides.

great option for an all in one product 

Thanks for the review! Happy to see you are enjoying it and its helping your business! We are working on inventory management, and did recently release some reporting that should help here. If you have not already, be sure to take a look at our product roadmap to see recent updates and what is being worked on! If you have any other feedback, feel free to reach out to proadvocate@housecallpro.com. Have a great day!

With HCP we are able to streamline invoicing & dispatching.   We are also able to provide valuable information to our clients that we could not do before.   We increased efficiency by 45% within the first 30 days of using HCP.  

Amazing! 

I Preferred that Housecall Pro seasoned came with a huge range of commercial enterprise management dashboards that have been uncluttered and easy to use. I am so thrilled that the gadget collected a huge variety of scheduling, dispatching, tracking, and reporting talents, amongst many others, right into a significant vicinity

Value for money

Hi md, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team

Used to be a big supporter. Now feel betrayed.  This experience is moving me to look for other solutions. Moving will be a giant expense in time and training and data movement....but i have to work with partners i can trust and believe in. HCP is no longer that partner...I can see that now. Very disappointed. If you plan to grow to more than 5 employees  - this is not the solution for you based on their current predatory pricing plan. 

What were they thinking?!?

Hi Karen, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team

Before joining house call Pro I had just purchased 500 invoices for over $100 and I've only used since then maybe 12:00 house call Pro makes it easier with invoicing scheduling the pricing when booking job is very difficult because your categories are too long so when you look at the price list on your phone for example it's almost impossible to find what you're looking for I really believe this is your number one problem on your house call Pro at if you could fix this as well as the Rolodex problem for example when a customer calls in it shows house call Pro customer but then you look them up on the Rolodex and hit the search hourglass they do not come up so what's the use even having it I have gotten lucky before was able to do it by scrolling down a little bit but it's just doesn't make sense I would spend a little money and get some programmers and fix both of those problems it's very important that you abbreviate carpet is CPT uppercase C or all uppercase and in clean until there's more room to the right of that to put the title of what the item is in the price list I don't mean to jump around a little bit but I just got off work and I'm trying to wind down.

Pro user

Overall great!  I have referred it to many friends and people I talk to.  It far surpasses any software I’ve seen or used and the way they communicate and run the company is just icing on the cake.  


Love HouseCall Pro

Great Application for the Money 

1. Able to stay more organized.
2. Able to send out estimates faster. 
3. Able to locate customers accounts faster. 


Great addition to our small business.

Business overall with HCP has gone well. The team is prompt and helpful and their mobile-friendly software makes the system so useful. It's an organized and very visually appealing product which makes it easy to use. 

Housecall Pro Review 

Better than using paper. Scheduling is best feature and better than other tools in the market (as it exists today).  Contracting, invoicing, estimating, are only for a very small company.  Editing is almost impossible.Changes are made with no advance knowledge.  The data importing team (material list and customer list) are wonderful.  Interface to quickbooks is not closed loop and is a mess.  

good for very small business les than 5 employees

Hi there, thank you so much for taking the time to leave us a review, your feedback is very valuable to us. We would love the opportunity to speak with you to learn more about your experience. If you're open to discussing further, please send us an email at proadvocate@housecallpro.com - Thank you again.

More than positive!  It has streamlined our business and provided a better experience for our customers.

Excellent Service Industry Software

We inherited the use of this software from someone whose business we purchased. It looked promising and we decided to transition, which took MONTHS, and involved multiple issues with importing existing customers, even after several attempts to manually adapt our reports to line up with their templates, ultimately ending with a patchy, subpar work-around. This ended up being the approach repeatedly in the following years. We reluctantly renewed for one more year because of the hassle of yet another transition, and I can certainly say it has proved to be a mistake and regret.

Incompetence is Damaging my Business

Amazing!  Anytime, day or night that I have a question I just chat with an agent and someone is always able to direct me where to go or what to do. 

This program really is user friendly for your workers and your customers. 

I’ve always gone by: Keeping it stupid simple. This program can’t be any simpler. 

Best process/program out there!  

By utilizing Housecall Pro platform, we are much more organized in our processes from Technicians, Customers and Training.   Our revenue increased more than 25% in the first year and nearly 30 in the second.
The hands on support from the very top echelon of upper management is unfounded.  Nowhere else have we experienced first hand the level of support from all of Housecall Pro's teams from the top COO to the IT Technicians who continually improve the platform. 

Housecall Pro IS the BEST Platform for Businesses

Great, I am where I am today mainly because of their system, I wouldn't have been able to manage things like I do today without them. 

Housecall Pro Features

Features Summary

Screenshots

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Reviewers who mentioned features said: