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Motive Logo

The modern fleet management & GPS tracking platform.

(36)

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Motive Reviews - Page 36

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1,656 reviews

Recommended

CP
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Charles P.

Transportation/Trucking/Railroad, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best elog in town

Reviewed 3 years ago
Pros

KT is easy to use and the customer service is easy to reach 24/7

Cons

i would have a easy way to add fuel file up for my ifta report

Vendor response

Thank you, Charles. We're glad that you like using our service. We value your input and feedback very much. Keep on Truckin!

JD
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Jonathan D.

Machinery, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Motive Review

Reviewed 2 years ago
Pros

Ability to see trucks in real time, E-logs work great!

Cons

Price is always something to look at. We are enjoying the software.

Vendor response

Thank you for your feedback. We are glad to hear that you are satisfied with Motive (formerly KeepTruckin) services. For any further questions or concerns regarding anything, feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564, and we will be more than happy to assist you.

RL
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Ronald L.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Keep Trucking Helps Me Run Right

Reviewed 2 years ago

Excellent

Pros

It helps keep me within the rules and regulations of trucking with time and scheduling my loads.

Cons

It’s great to have there nothing I don’t like

Vendor response

Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@keeptruckin.com or call our 24/7 Support Line (855) 434-3564, we will be more than happy to assist you.

BL
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Ben L.

Transportation/Trucking/Railroad, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review

Reviewed 2 years ago

Great

Pros

i like how it’s connected with blue tooth.

Cons

I’d honestly like month to month payments rather than annually or biannually

Vendor response

Thank you for your feedback. We are glad to hear that you are satisfied with Motive (formerly KeepTruckin) services. For any further questions or concerns regarding anything, feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564, and we will be more than happy to assist you.

SB
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Shauna B.

Transportation/Trucking/Railroad, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Overall satisfaction

Reviewed 3 years ago

Satisfied

Pros

The ifta generated reports hands down makes the program worth every penny

Cons

Would be nice if taking a picture of fuel receipts the info on receipts would auto fill instead of manual input necessary

Vendor response

Hi Shauna, thank you for the positive rating and we will definitely consider your feedback in upcoming product updates. We are glad that you are satisfied and we would appreciate it if you can spread the word. Keep on trucking!

CM
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Christian M.

Transportation/Trucking/Railroad, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Would be more useful if I knew about all the features.

Reviewed 2 years ago

It pretty good. The customer service has been great.

Pros

Ease of use and the split sleeper feature.

Cons

When using personal conveyance the driver has to keep resetting

Vendor response

Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line (855) 434-3564, we will be more than happy to assist you.

DG
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Demetrius G.

Logistics and Supply Chain, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Happy review from KeepTruckin customer

Reviewed 2 years ago

I am very happy with the service overall

Pros

I love the tracking, reports, customer service, price and ease of use

Cons

Downloading video footage takes a long time

Vendor response

Thank you for your feedback. We are glad to hear that you are satisfied with KeepTruckin services.if you have any queries or concerns please feel free to send us an email at support@keeptruckin.com or reach us out on our 24/7 Support Helpline (855) 434-3564.

DB
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Dmitriy B.

Transportation/Trucking/Railroad, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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From the best owner and user

Reviewed 3 years ago
Pros

Friendly and Easy to use , Love the fact that the load board is on there as well

Cons

Don’t have the Hotshot loads on the load board

Vendor response

Hi Dmitriy, thank you for your review! We really appreciate it. As for hotshot loads, if the specific load you are looking for is not available at the time you could continue to check back as we are constantly adding new brokers and load sources. We can be reached at (855) 434-3564/support@keeptruckin.com.

LD
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Linda D.

Transportation/Trucking/Railroad, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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review

Reviewed 3 years ago

It works well. Our rep [SENSITIVE CONTENT] is VERY helpful!

Pros

Keeping track of making sure drivers are staying legal

Cons

Speed limits for some locations are not always accurate.

Vendor response

Hi Linda, thank you for your feedback. We are glad that you like using our services.

CB
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Cody B.

Transportation/Trucking/Railroad, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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KeepTruckin

Reviewed 3 years ago

Very easy to use and understand. Again customer service has been the best.

Pros

Customer service. The ease of using the program fleet admin and driver.

Cons

Not to much to know about what I didn't like. Haven't come across that yet.

Vendor response

Hi Cody, thank you for the amazing feedback. We're constantly working on improving our user experience and we are glad that we met your expectations!

AM
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Ami M.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good Product!

Reviewed 2 years ago
Pros

It is simple to use and Navigating around program it easy.

Cons

For the most part we are satisfied overall with the product.

Vendor response

Thank you for your feedback. We are glad to hear that you are satisfied with Motive (formerly KeepTruckin) services. For any further questions or concerns regarding anything, feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564, and we will be more than happy to assist you.

DN
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Derrick N.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great service

Reviewed 2 years ago

Needs a user guide for all the many functions.

Pros

Super easy to use as lots of functionality.

Cons

No cons were added to this review

Vendor response

Thank you for your valuable feedback. We are glad to hear that you are satisfied with Motive (formerly KeepTruckin) services. For any further questions or concerns regarding anything, feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564, and we will be more than happy to assist you.

Cg
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Charles g.

Transportation/Trucking/Railroad, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Drivers thoughts9⁸

Reviewed 3 years ago

Good

Pros

Easy to operate even a child can do it very easy

Cons

14 hour clock like when your stuck in traffic or construction it eats the clock up

Vendor response

Hi Charles, thank you for your feedback. Glad to know that you enjoyed using our services. Keep on Truckin!

BG
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Brian G.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love Keep Truckin

Reviewed 3 years ago
Pros

Love this app. Easy to use. Easy to set up. Cost is right. Gets better all the time.

Cons

None. It’s good! Recommend it to everyone

Vendor response

Thank you for the wonderful review, Brian! We're glad that you find our app useful. Please help spread the word!

FK
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FronZa K.

Transportation/Trucking/Railroad, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Evaluation of Keep Truckin

Reviewed 3 years ago

Overall is good. System is user friendly after learning how to navigate through it.

Pros

Product is overall user friendly and easy to use once you become familiar with the it.

Cons

Periodically the system shuts down while in use for no reason. Will have to reconnect

Vendor response

Thank you for giving us an awesome review, FronZa. We're glad that you find our app useful.

ab
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angie b.

Logistics and Supply Chain, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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bookkeeper

Reviewed 3 years ago

it's all good

Pros

easy, compareable, not too much money. Drivers like it.

Cons

paying money for it, need a free option

Vendor response

Thank you for the wonderful review, Angie! We're glad that you find our services useful. Please help spread the word!

PL
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Pedro L.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Pedro Lopez, Review

Reviewed 2 years ago

Really good

Pros

It is really easy and simple to use.....

Cons

This question does not apply to me, I am content with the software

Vendor response

Thank you for your feedback. We are glad to hear that you are satisfied with Motive (formerly KeepTruckin) services. For any further questions or concerns regarding anything, feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564, and we will be more than happy to assist you.

ML
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Michael L.

Transportation/Trucking/Railroad, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great customer support team

Reviewed 2 years ago

Need to get myself more familiar with the fleet side of Motive. But as a owner operator & being the only driver I have me. I still have a lot to learn, overall experience is good.

Pros

Well as a user to the software I’m still learning & your support team is very helpful

Cons

Nothing at this point, happy with software

Vendor response

Thank you for your feedback. We are glad to hear that you are satisfied with Motive (formerly KeepTruckin) services. For any further questions or concerns regarding anything, feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564, and we will be more than happy to assist you.

KT
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Keri T.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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President

Reviewed 3 years ago

Good product for the value of the service

Pros

very user friendly , easy for my elderly drivers to understand and use

Cons

don't really have anything I did not like

Vendor response

Hi Keri, thank you so much for the 5-star rating. We are glad that you like the service.

JC
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Jesus C.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Recommendations

Reviewed 2 years ago

Outstanding experience .

Pros

Mileage management, duty time record and othets.

Cons

None. All is good. However, you can improve the maintanence record.

Vendor response

Hi Jesus, thank you for your feedback. We are glad to hear that you are enjoying using KeepTruckin services. If you have any queries or concerns, please feel free to send us an email at support@keeptruckin.com or reach us out on our 24/7 Helpline (855) 434-3564. We will be more than happy to assist you!

RA
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Robert A.

Automotive, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Sudden impact

Reviewed 2 years ago

Good 👍

Pros

Logs Keeping up with 34 hour restart and went to get off the road

Cons

I haven’t kept up with too many differences

Vendor response

Thank you for your feedback. We are glad to hear that you are satisfied with Motive (formerly KeepTruckin)services. For any further questions or concerns regarding anything, feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564, and we will be more than happy to assist you.

NA
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Nancy A.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love keeptruckin

Reviewed 3 years ago

They do have different fiture that I didn't know and they are very helpful

Pros

When I don't understand the customer services are very nice and helpful to explain everything.. and they answered fast the phone, is not a long wait for them to answer. I love that

Cons

I haven't had any problems yet so I am good with everything right now

Vendor response

Thank you for the wonderful review, Nancy! It's great to hear that you appreciate our product and like our service. Please help spread the word!

rd
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rita d.

Transportation/Trucking/Railroad, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Keep Truckin ELDs overall positive rating.

Reviewed 3 years ago

Asset location

Pros

Tracking of driver/vehicle activity, IFTA mileage reports.

Cons

Lately there seem to be unexplained and partial disconnects. We can view driver logs but no vehicle miles for IFTA reporting.

RS
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Ricky S.

Transportation/Trucking/Railroad, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Keep trucking great app

Reviewed 3 years ago

Very good app

Pros

Customer service is always very helpful and have resolved any issues that I have ever had.

Cons

Need to know how to do updates. I have heard that you should do updates but have no idea how.

Vendor response

Thank you so much for the positive rating, Ricky. We really appreciate it. Please send us an email at support@keeptruckin.com and we'll more than happy to help you with the updates.

DW
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David W.

Transportation/Trucking/Railroad, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Keep trucking is awesome

Reviewed 3 years ago
Pros

It's very easy to use that's what really attracts me to it

Cons

I really haven't found any problems with it whatsoever highly recommended

Vendor response

Thanks so much for your review, David. We really appreciate the feedback and hope you'll spread the word.