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PandaDoc
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based tool for creating, editing and signing documents
Table of Contents
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PandaDoc - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
PandaDoc overview
Based on 1236 verified user reviews
What is PandaDoc?
PandaDoc is a digital signature solution with key features that include document management, electronic signature, data security, mobile signature capture, multiparty signing, file sharing, and more.
Who uses PandaDoc?
Reviews for PandaDoc come from a wide variety of industries, including marketing and advertising (11% of reviewers), information technology and services (9%), and computer software (9%). The most frequent use case for PandaDoc cited by reviewers is digital signature (73% of reviewers).
What do users say about PandaDoc pricing?
Some reviewers find PandaDoc offers a good balance of features and affordability, and they appreciate the free plan for testing. However, some users report high costs for advanced features, limited free version functionality, and occasional billing issues.
What are the most popular integrations for PandaDoc?
The PandaDoc integrations most frequently cited by reviewers are: HubSpot CRM (a CRM product rated 4.7 out of 5 for its integration with PandaDoc), Pipedrive (a CRM product, 4.8), and Google Drive (a cloud storage product, 4.5).
Starting price
per month
Pros & Cons
Document Creation
Contract Signing
Electronic Signatures
Inconsistent document formatting
Limited flexibility in sending
Frequent email delivery issues
PandaDoc’s user interface
PandaDoc pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.3
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about PandaDoc?
PandaDoc is a digital signature solution with key features that include document management, electronic signature, data security, mobile signature capture, multiparty signing, file sharing, and more.
Select to learn more
Who uses PandaDoc?
Based on 1,236 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
PandaDoc's key features
GetApp's analysis of 107 verified user reviews collected between August 2021 and January 2025 identifies PandaDoc's most critical features and summarizes user sentiment about those features.
Reviewers appreciate PandaDoc's document storage capabilities for its security and ease of access. They report that it allows them to safely store and back up client contracts and proposals in the cloud, ensuring documents are protected from loss and prying eyes. Users find it easy to navigate and refer back to stored documents. However, some mention that tracking down saved documents can be messy and suggest improvements in the user interface, potentially inspired by Google Drive. Of the 18 PandaDoc users who gave detailed accounts of their use of Document Storage, 100% rated this feature as important or highly important.
Caroline G.
Executive Assistant/Marketing Associate
Joe F.
Associate Professor of Law
Reviewers highlight PandaDoc's electronic signature capabilities as highly efficient and user-friendly. They report that it integrates seamlessly into the document management process, with intuitive drag-and-drop functionality for adding signature fields. Users appreciate the ability to customize signature placements and the secure, verified signing process. They find it saves time and reduces the need for physical paperwork. Some users mention that it works well even for less tech-savvy clients, although a few older users found it complicated. Of the 68 PandaDoc users who gave detailed accounts of their use of Electronic Signature, 97% rated this feature as important or highly important.
See related user reviews
Alexis W.
President
Alex D.
UI Designer
Reviewers feel confident in PandaDoc's data security, noting its importance for protecting sensitive information such as banking details and contracts. They report that the software provides a secure framework that prevents unauthorized access and ensures data is well-protected from security threats. Users appreciate the encryption and security measures in place, making them feel safe sharing information and signatures. Some suggest an additional login option for enhanced security. Of the 22 PandaDoc users who gave detailed accounts of their use of Data Security, 95% rated this feature as important or highly important.
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DeVon F.
VP & CFO
Ashley D.
Designer
Reviewers find PandaDoc's multi-party signing capabilities valuable for projects requiring multiple signatures. They report that it allows for easy document sharing and signing among various parties, ensuring everyone is on the same page. Users appreciate the ability to set signing orders and track signatures without issues. However, some mention that the system can be finicky with multiple signees and suggest improvements in assigning fields. Overall, they find it convenient for obtaining multiple signatures remotely. Of the 33 PandaDoc users who gave detailed accounts of their use of Multi-Party Signing, 88% rated this feature as important or highly important.
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Martisha C.
CEO
Lucas B.
Director
Reviewers appreciate PandaDoc's mobile signature capture for its convenience and ease of use. They report that it allows for fast and efficient signature exchanges on the go, with a clean and understandable interface on mobile devices. Users find it works well on almost any device and is particularly useful for clients who need to sign documents remotely. Some note that it may not be as user-friendly for older audiences, but overall, they find it a helpful and user-friendly capability. Of the 16 PandaDoc users who gave detailed accounts of their use of Mobile Signature Capture, 88% rated this feature as important or highly important.
See related user reviews
Cerenity S.
Teacher
Candice R.
Senior Office Administrator
All PandaDoc features
Features rating:
PandaDoc awards
PandaDoc alternatives
PandaDoc
Starting from
19
/user
Per month
Docusign
Starting from
No pricing info
Adobe Acrobat
Starting from
No pricing info
Bitrix24
Starting from
No pricing info
PandaDoc pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Configure Price Quote
- Smart Content (Conditional Content)
- Single Sign-On (SSO)
- Team Workspaces
- Reports
- Notary
- API
- CRM Integrations
User opinions about PandaDoc price and value
Value for money rating:
Of 153 reviews that provide robust commentary on PandaDoc's price and value, 67% mention it in a positive light.
Reviewers appreciate PandaDoc's scalability, flexibility, and the ability to customize proposals, which they find fits well within their budgets. They like the combination of product info, pricing, agreements, and forms in one place, which saves time and money. Users think the pricing tables, high-quality images, and videos enhance the overall value. Some users say the free tier and the affordable premium version make it accessible, while others find it a cost-effective solution compared to competitors. They find the free trial helpful for testing the app before committing. However, some reviewers feel the pricing is high, especially for small businesses or sole proprietorships. They report that many features are locked behind higher-priced plans, and the pricing model can be prohibitive. Users indicate that the pricing tables can be limited and clunky, and the cost of additional features or plugins can add up. Some users report unexpected price increases and billing issues, which they find frustrating.
, and
To see what individual users think of PandaDoc's cost and value, check out the review excerpts below.
PandaDoc integrations (107)
Integrations rated by users
We looked at 1,236 user reviews to identify which products are mentioned as PandaDoc integrations and how users feel about them.
Integration rating: 4.3 (9)
“Salesforce is our main server, and the integration to have PandaDoc and Salesforce speak to each other and share variables allows us to pre-populate templates with client information to save time from repetitive typing. ”
“This integration is important because we store all of our customer data in our Salesforce instance and data regarding billing frequencies, contract durations, etc. is being pushed into our Salesforce from PandaDoc.”
“We collect and measure all sales activities in Salesforce, but Pandadocs is where we create our quotes so they need to work seamlessly together.”
“Ability to manage our pipeline in Salesforce and track proposals with our sales reps”
Ashley D.
Designer
Integration rating: 4.7 (19)
“Our entire sales CRM is held within Hubspot. The ability to create Panda Docs from a Hubspot client account is very helpful”
“Contact data from the CRM passes straight onto the pandadoc saving lots of time”
“We need to have a direct integration with our CRM and Pandadoc provides that”
Jason L.
Product and Sales Speciallist
Integration rating: 4.7 (6)
“I am a Pipedrive partner- so it is my main CRM program. PandaDoc has made it easy to access from Pipedrive as well as use variables and automations to have the document send automatically, partially filled out with “person” info from Pipedrive. I am also able to customize ”
“I like having it integrated with Pipedrive to automatically update, but it seems I have to re-link them more often than I would like.”
“to allow all customer contacts and sales contracts to be kept in the same place.”
Brittany M.
My go-to document program
Integration rating: 5.0 (9)
“The integration makes it easy for us to transfer created documents for storage.”
Tim V.
Senior Project Supervisor
Integration rating: 5.0 (5)
“Automating sending out of documents via e.g spreadsheets on Google Sheets, notifying emails upon signing documents”
Zoltan S.
Developer
Integration rating: 4.5 (4)
“We need to be able to pull documents from our Gmail, sign them, and reattach them to an email in a timely manner without having to download, upload, and re-download the same form multiple times. Currently, there is the issue of not being able to re-attach them to an email chain. However, once that is fixed I think this integration will be used more often. ”
Ashley D.
Designer
Integration rating: 5.0 (3)
“The integration allows me to securely transfer files after creation to store them.”
Bernadette S.
Event Logistics Coordinator
Integration rating: 4.5 (2)
“Ability to have new clients sign the proposal and pay the invoice in one step”
Ed S.
CVO
Integration rating: 4.0 (1)
“Its important sometimes it really helpful to connect and work in different os ”
Sanjay B.
Marketing Specialist
Integration rating: 5.0 (3)
Integration rating: 5.0 (3)
Integration rating: 4.5 (2)
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
PandaDoc customer support
What do users say about PandaDoc customer support?
Customer support rating:
We analyzed 100 verified user reviews to identify positive and negative aspects of PandaDoc customer support.
A number of users highlight PandaDoc's responsive and knowledgeable support team, often resolving issues quickly.
Multiple users appreciate the variety of support channels, including live chat, help center, and helpful video tutorials.
A fair number of users report slow response times and difficulty reaching support, especially for urgent or technical issues.
Multiple users mention inconsistent follow-up, unhelpful responses, and challenges with billing or refund requests.
Support options
Training options
To see what individual users say about PandaDoc's customer support, check out the review snippets below.
“Customer service has been responsive and helpful, letting us know if features we are requesting are being worked on, and if so, how long an expected wait would be for them to be implemented.”
Brian M.
Co-Founder/Filmmaker
“I've had a few interactions with customer support and they've been super polite, quick at responding, very knowledgeable and never gave up on the issue(s) until was fixed and I received what I needed for my business.”
Crystal K.
CEO/Founder
“Issues with the quality of customer support provided by Pandadoc, including slow response times or unhelpful support staff.”
Manish S.
Digital Marketer
PandaDoc FAQs
PandaDoc has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What is PandaDoc used for?
PandaDoc is a cloud-based document management solution that streamlines the creation, approval, tracking, and electronic signing of business documents. The platform offers document generation capabilities that allow users to create custom agreements and proposals using a drag-and-drop editor and pre-built templates. Its Configure Price Quote (CPQ) feature enables the generation of error-free, personalized quotes tailored to each buyer's needs. PandaDoc also provides deal rooms for seamless collaboration, as well as smart content tools to adapt documents to recipient requirements. The solution also enables users to streamline workflows through approval workflows, workspaces, and automation features, reducing manual tasks and eliminating errors. PandaDoc's tracking and analytics capabilities offer valuable insights into user engagement and document performance. Additionally, it is compliant with industry standards including SOC 2, HIPAA, and GDPR, and provides legally binding electronic signatures, two-factor authentication, and granular permissions for enhanced security and compliance.
Q. What are the benefits of using PandaDoc?
Q. What languages does PandaDoc support?
PandaDoc supports the following languages:
Dutch, English, French, German, Polish, Spanish, Swedish
Q. Does PandaDoc support mobile devices?
PandaDoc supports the following devices:
Android, iPad, iPhone
Q. Does PandaDoc offer an API?
Yes, PandaDoc has an API available for use.
Q. What level of support does PandaDoc offer?
PandaDoc offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Chat, Knowledge Base
