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Rating criteria
Reviews by rating
Wrike
Front
Airtable
Recommended
Molly W.
Market Research, 201-500 employees
Used monthly for 1-2 years
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This has changed the way we create training and process documents.
The automated screen grabs and descriptions are really useful for training documents without spending too much time
There are a few platforms it doesn't work on
Bryson S.
Construction, 51-200 employees
Used monthly for less than 6 months
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Overall it was great and did exactly what we needed at the time.
Scribe made making how-to guides for our employees super easy!
Wish there was an easier way to make mobile how-to guides rather than the screenshot method provided.
Caeden G.
Financial Services, 1-10 employees
Used monthly for 1-2 years
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I have, and do, frequently recommend Scribe to anyone who needs an SOP for technical aspects of their work. I used to write down every step as I went, and that takes forever.
Free tier works well. Strong data encryption. The system is easy and quick to set up. It is incredibly easy to use without much effort.
To change highlights, or record on desktop, you have to upgrade. Other than that, I have no issues. This product was clearly designed by someone frustrated in a similar role. It works astonishingly well.
Melissa H.
Architecture & Planning, 1-10 employees
Used monthly for 6-12 months
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This was the easiest way to create SOP's and it encourages me to make them and not feel that I am sending too much time doing them. There is no need to endlessly take screenshots, and save them to a folder and create a document with text steps, it does all of that for you.
It is the easiest program of its kind that I've used. I don't have to think about what I am capturing, I just go through the steps and it creates a document for me. I am also able to change or modify the text.
Sometimes it duplicates steps, and in the base version you can't adjust the screenshot, if you want to expand the view out so they are all the same overall image.
Chris B.
Hospital & Health Care, 11-50 employees
Used daily for less than 6 months
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I am able to create directions that are mostly bomb-proof for even the least tech savvy people in MOMENTS. What I used to spend HOURS, if not days, doing to create professional-looking, detailed instructions now takes less than 10 mins to record, annotate and send.
The ease and clarity with which it records what I'm doing.
Absolute nothing. I haven't found anything I don't like.
dev s.
Animation, 11-50 employees
Used daily for 6-12 months
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it was over all good and like the interface of the software
the interface and all the other option made it easier to understand
no i didn't find an cons here but it would be good if the software was little but cheaper
Morgan M.
Marketing and Advertising, 11-50 employees
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It helps us maintain organization and helps with task delegation as well. There are a lot of functions offered that were not used personally, but I could see myself using them in the future.
It was easy to use and applicable for our business
Expensive to continue on with for our business
Pratham S.
Writing and Editing, 1-10 employees
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My team has used the product - 1. It was easy to integrate 2. Help us in automating our business activity3. It was somewhat futuristic but once you start using such tools you'll become familiar
The negative point or an improvement could be its errors in reporting, I have found a difference between a human scribe and a tool is the errors get an increase, and this is the only thing I have to report, all the other things are good,
Jess M.
Computer Software, 51-200 employees
Used weekly for 6-12 months
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Incredible. It has made my job way easier for me!
Create user guides in a matter of minutes by just clicking your mouse on screen. Editing text and screenshots is easy post screen-capturing.
The only slightly annoying thing is when exporting to PDF the radio button is not always the same size so some circles are bigger and some are smaller, but that's the only complaint I have :)
Nirmal K.
Marketing and Advertising, 1-10 employees
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If you're a team member, and you frequently collaborate, this is a must tool. The tool automatically the steps during screen recording and converts them to steps for documentation. It is also easy to manage and share with anyone through a link.
The automatic documentation from recording needs to be more accurate. Sometimes it captures what is not required, and editing them with images is difficult and gives an impression, this tutorial could have been a lot easier when done manually.
Verified reviewer
Education Management, 51-200 employees
Used weekly for less than 6 months
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I've been able to document literally dozens of processes and have seen a dramatic decrease in the number of questions that I typically field from our newly onboarded staff. Additionally, in the longer term, I am thrilled with the quality of the documentation that we've been able to create on our less frequent but pretty technical processes.
We deployed Scribe at our school where our staff works across more than a dozen systems and need to get up to speed very quickly. Additionally, we have technically intensive processes that only happen once or twice per year. Scribe allowed us to document and deploy resources for both of these use cases easily and has made both our yearly professional development for our new staff easier to follow and our infrequent but technically intensive processes easier to execute with fidelity.
For us, Scribe replaced extremely labor intensive processes (writing up processes manually, making/cropping screenshots, etc.) that I never considered could be solved with one solution. I'm sure that there are improvements that could be made to the product, but given what we're coming from, there's not real deficiencies that I can identify at this point.
Verified reviewer
Mental Health Care, 11-50 employees
Used weekly for less than 6 months
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My overall experience with Scribe is top-notch. I started benefiting from it from the first day I tried it. And EVERY time I make one for my team, someone says how much they love it.
What I like most about Scribe is that it's both easy for me to use to create a Scribe, but also easy for my team to use, when learning from a Scribe.
I don't have anything at this time that I like least. I love it all.
Ankit V.
Writing and Editing, self-employed
Used weekly for less than 6 months
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My overall experience is positive. And I'll keep using this platform.
SCRIBE is the BEST. Honestly, the ability to hit the record button and go through the process while the platform automatically builds a step-by-step guide for you - who could have thought of that. I love the platform and the team behind it. Also, do give it's Pages feature a try. I create Scribes for my fellow freelancers - allowing them to understand certain processes. And they've felt in love with it as well.
There's nothing I think that is wrong with Scribe.