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Tookan
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-Powered Software for dispatching and delivery management
Table of Contents
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Tookan - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Tookan overview
What is Tookan?
Tookan is a delivery management platform that helps businesses streamline dispatch operations and facilitate communication between managers and delivery drivers. It comes with an administrative dashboard, which enables users to track orders in real-time and receive automated notifications about new issues. It also lets users analyze the performance of fleets and drivers using actionable analytics.
Enterprises use Tookan to assign, schedule, and monitor tasks, optimize delivery routes and manage resource allocation from a centralized platform. Using its mobile application, managers can view agent availability, as well as review task details such as delivery time, location, task description, or order type. Moreover, agents can scan barcodes, add notes or images, and collect customers’ digital signatures to provide confirmation of order completion.
Tookan facilitates integration with various third-party applications such as Plivo, Mobivate, Twilio, Wendy’s, QuickBooks, Blizzfull, and more. Businesses can notify customers about the expected time of arrival and provide them with order tracking links via email and SMS. It also helps users collect feedback and ratings from clients after order completion, allowing them to gain insight into the customer’s experience with the brand.
Key benefits of using Tookan
• Field service agents can use the mobile application to communicate with managers and customers, receive notifications about tasks, navigate destinations and scan barcodes, add images or collect electronic signatures upon order delivery.
• Organization can receive payments via several gateways, capture information using customizable field templates and track customer experiences based on ratings and feedback.
• Customers can gain visibility into orders' delivery statuses and time of arrival via email and message updates.
Starting price
per month
Alternatives
Tookan’s user interface
Tookan pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
3.9
Ease of use
4.2
Customer support
4.0
Reviews sentiment
What do users say about Tookan?
Users report Tookan offers a wide range of features and affordable pricing, making it accessible for startups and small businesses. They appreciate its flexibility across devices and responsive support from some team members, though they feel customization options are limited and communication can be inconsistent. Some say the customer service is helpful, but others experience delays and unresolved issues.
Reviewers indicate Tookan’s pricing is generally reasonable, but they find add-ons and customizations expensive. They mention frequent bugs, glitches, and functional problems, with some noting slow updates and tedious troubleshooting. They feel these issues can impact reliability and overall satisfaction.
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Who uses Tookan?
Based on 76 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Tookan's key features
Most critical features, based on insights from Tookan users:
All Tookan features
Features rating:
Tookan alternatives
Tookan
Starting from
129
Per month
Spoke
Starting from
200
Per month
Odoo
Starting from
31.10
Per month
Acumatica Cloud ERP
Starting from
No pricing info
Tookan pricing
Value for money rating:
Starting from
129
Per month
Per Feature
User opinions about Tookan price and value
Value for money rating:
To see what individual users think of Tookan's price and value, check out the review snippets below.
Naveed P.
Owner
David A.
Customer Experience
Tookan integrations (19)
Tookan support options
Typical customers
Platforms supported
Support options
Training options
Tookan FAQs
Tookan has the following pricing plans:
Starting from: $129.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Tookan?
Tookan has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Tookan support?
Tookan supports the following languages:
Arabic, English
Q. Does Tookan support mobile devices?
Tookan supports the following devices:
Android, iPad, iPhone
Q. Does Tookan offer an API?
Yes, Tookan has an API available for use.
Q. What other apps does Tookan integrate with?
Tookan integrates with the following applications:
Razorpay, WooCommerce, Zapier, QuickBooks Online Advanced, Square Online, Stripe, Plivo, Twilio, Xero, Shopify
Q. What level of support does Tookan offer?
Tookan offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Email/Help Desk
