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Top Rated Business Management Software with Commenting/Notes in 2026

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Commenting and notes enhance communication, ensure transparency, and provide a centralized place for feedback. They help track project-specific details, document interactions, and facilitate easy collaboration across teams. Our reviewers in business management software rated this feature as highly important.

6 Best Business Management Software with Commenting/Notes

Product
User rating
Starting price
Jira logo
4.4
(15.3K)
7.91
per user/per month
Salesforce Sales Cloud logo
4.4
(18.7K)
25
per user/per month
Smartsheet logo
4.5
(3.4K)
12
per user/per month
Asana logo
4.5
(13.5K)
10.99
per user/per month
ClickUp logo
4.6
(4.5K)
10
per user/per month
Trello logo
4.5
(23.4K)
5
per user/per month

See other top Business Management products with commenting/notes

How we picked the 6 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Business Management software category. They also needed to have sufficient reviews about commenting/notes, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for commenting/notes, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 6 best products

Jira logo
Reviews Sentiment
 
 
 
1-2(214)
3-4(6,630)
5(8,464)
Key Features
Workflow Management4.5
Client Management

User insights about the commenting/notes feature

Reviewers feel that Jira's commenting and notes features are robust and versatile, supporting various file types, tagging, and real-time notifications. They find it useful for collaboration, tracking updates, and providing detailed feedback. Users appreciate the ability to segregate comments by visibility and the intuitive interface, though some desire real-time communication enhancements.
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“Remarks can go from straightforward text updates to tell watchers occurring on the issue, to code pieces, pictures, tables, and that's only the tip of the iceberg. The manager changes over things like connections, code, and markdown on-the-fly, so you can glue in your substance and let the proofreader accomplish the work.”
TG

Triyanshi G.

BTECH

“Commenting and notes features provide our teams with the tools they need to easily communicate and collaborate on tasks and issues, which helps teams to stay informed about the status of tasks and provide feedback and share ideas. It provides teams with the real-time updates, ease of use, visibility and integration they need to manage their work effectively, and ultimately deliver the product on time and with desired quality.”
Verified reviewer profile picture

Ahmed A.

Founder, Biomedical Engineer & Data Scientist

Starting price
7.91per user /
per month
Pros and Cons based on 15,308 verified reviews
Verified reviewer profile picture

Comprehensive project tracking

Effective sprint management

Enhanced team collaboration

Extensive integration options

Support for agile development

Frequent performance issues

Complex navigation

Challenging issue management

Inefficient search and filter

Complicated setup configuration

See pros and cons details
Salesforce Sales Cloud logo
Reviews Sentiment
 
 
 
1-2(430)
3-4(7,985)
5(10,350)
Key Features
Workflow Management4.4
Client Management4.5

User insights about the commenting/notes feature

Users report that Salesforce Sales Cloud's commenting and notes capabilities are essential for maintaining accurate records and facilitating team communication. They find it easy to add, tag, and track comments, which helps in managing client interactions and providing feedback. However, some users mention difficulties in accessing and editing notes after entry.
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“I love that put sales team has a quick and easy platform to make notes regarding client interactions that are available to the whole team. It definitely cuts down on duplicate contacts and on one sales person encroaching on a client that another has already started to work with. ”
Verified reviewer profile picture

Ami M.

Sales Support

“Salesforce forces you to keep updated, accurate note ledgers next to each deal/lead at all times. The dates and constant reminders within your calendar and notes really force you to be more attentive and organized while keeping all customer data as accurate as possible.”
BJ

Brett J.

Sales Associate

Starting price
25per user /
per month
Pros and Cons based on 18,765 verified reviews
Verified reviewer profile picture

Comprehensive tracking capabilities

Effective client management

Robust CRM functionalities

Advanced sales management tools

Enhanced organizational capabilities

Slow performance speed

Complex setup and configuration

Steep learning curve

Challenging user experience

Not ideal for small businesses

See pros and cons details
Smartsheet logo
Reviews Sentiment
 
 
 
1-2(47)
3-4(1,386)
5(2,046)
Key Features
Workflow Management4.5
Client Management4.3

User insights about the commenting/notes feature

Reviewers indicate that Smartsheet's commenting and notes functionality enhances collaboration by allowing real-time updates, tagging, and centralized communication. They find it easy to track comments, provide feedback, and keep projects organized. Users appreciate the ability to highlight updates and the seamless integration of comments within tasks, though some wish for better export options.

See related user reviews

“The Commenting/Notes functionality in Smartsheet improves collaboration by enabling team members to offer immediate input, exchange updates, and record decisions right within tasks.”
EN

Edmond N.

Research Project Support Coordinator

“Commenting provides an efficient and clear way to communicate with team members, reducing the need for multiple emails or phone calls.It is simpler to follow discussions and make progress when team members can comment and ask questions, clarify things, or offer criticism in one place.”
Mp

Manu p.

Software developer

Starting price
12per user /
per month
Pros and Cons based on 3,479 verified reviews

Real-time team collaboration

Comprehensive project management

Efficient sharing capabilities

Highly customizable platform

Variety of useful templates

Limited row and cell management

Complex formula limitations

High cost concerns

Challenging navigation views

Lack of auto-save feature

See pros and cons details
Asana logo
Reviews Sentiment
 
 
 
1-2(230)
3-4(5,264)
5(8,050)
Key Features
Workflow Management4.5
Client Management4.3

User insights about the commenting/notes feature

Reviewers highlight Asana's commenting and notes features for their simplicity and effectiveness in enhancing team collaboration. They appreciate the centralized location for comments, tagging capabilities, and the ability to attach files. Users find it helpful for tracking project updates and providing feedback, though some mention the potential for email overload and occasional missed comments.
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“Commenting and notes and the ability to use these in Asana is again critical and something that Asana does really well, making it a fantastic product to use for project management especially in an online team or one that is part remote. ”
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Angelique K.

Hr & Operations Manager

“When commenting on tasks and sub tasks, the comments populate quickly and also send emails to anyone tagged or anyone who is already assigned as a collaborator on the task. Making communication fairly easily. ”
CR

Cole R.

Regulatory & Quality Manager

Starting price
10.99per user /
per month
Pros and Cons based on 13,544 verified reviews
Verified reviewer profile picture

Comprehensive project tracking

Enhanced team collaboration

Efficient task organization

Effective employee management

Overwhelming email notifications

High premium costs

Complex user experience

See pros and cons details
ClickUp logo
Reviews Sentiment
 
 
 
1-2(50)
3-4(1,342)
5(3,166)
Key Features
Workflow Management4.4
Client Management4.3

User insights about the commenting/notes feature

Reviewers appreciate ClickUp's commenting and notes functionality for its ease of use and real-time communication capabilities. They find it valuable for documenting progress, attaching files, and collaborating with team members. Users report that the interface is user-friendly, though some mention difficulties in accessing comments and the need for more engaging features like stickers.
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“In each task we can add comments on the progress made, in addition to incorporating evidence, including attached files in multiple formats to document the findings and record the work that is being done to complete the task.”
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Marianela F.

Water Treatment Consultant

“ClickUp makes commenting and notes easy and my team can communicate in real time super easily. ”
AR

Amy R.

Bartender

Starting price
10per user /
per month
Pros and Cons based on 4,558 verified reviews
Verified reviewer profile picture

Enhanced team collaboration

Boosted productivity

Comprehensive project management

High customization and flexibility

Continuous improvements

Slow performance speed

Inconsistent bug fixes

Complex navigation

Limited mobile support

Overwhelming email notifications

See pros and cons details
Trello logo
Reviews Sentiment
 
 
 
1-2(237)
3-4(8,675)
5(14,571)
Key Features
Workflow Management4.5
Client Management4.3

User insights about the commenting/notes feature

Reviewers appreciate Trello's commenting and notes capabilities for their ease of use and intuitive interface. They find it valuable for team collaboration, tagging colleagues, and attaching files. Users report that comments help track progress, provide feedback, and keep communication centralized. However, some mention minor annoyances like the need to click save and occasional issues with file uploads.
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“My favorite feature of Trello is the ability to leave notes. In this way, I can forward my notes to my teammate without meeting with him and it does not disappear.”
Verified reviewer profile picture

Taylan A.

Co-Founder

“Since we generally use it for business management, the comment and note feature is the feature we use most often. Being able to add documents here is also a useful feature.”
Verified reviewer profile picture

Emin Z.

Co Founder, Lead Developer

Starting price
5per user /
per month
Pros and Cons based on 23,483 verified reviews
Verified reviewer profile picture
Verified reviewer profile picture

Flexible task organization

Effective team collaboration

Intuitive drag-and-drop interface

Comprehensive track management

Inadequate notification system

Pricing concerns and limitations

Limited file management

See pros and cons details

Other Top Rated Business Management Software with Commenting/Notes in 2026

Trello logo
Category Leaders

Visual collaboration tool for shared project perspectives

Trello is a project management tool that helps teams organize and manage their tasks. It caters to a range of industries and teams, from marketing to engineering. Trello's simple and intuitive interface makes it easy for any team to get started and stay on top of their work.

Read more about Trello

Users also considered
Salesforce Sales Cloud logo

Cloud-based CRM and sales automation software

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

Read more about Salesforce Sales Cloud

Users also considered
Jira logo

Project management and work tracking software

Jira is project tracking software that helps every team collaborate to plan, track, and release work by breaking down big ideas into achievable steps. Jira offers features like task organization, work alignment to goals, customizable workflows, and real-time data insights to optimize outcomes.

Read more about Jira

Users also considered
Asana logo
Category Leaders

Project tracking and workflow management platform

Asana Starter Plan provides growing teams with project management tools to track progress and meet deadlines. The plan includes workflow automation features, custom project templates, forms for standardized work requests, and rules for routine task management. It also offers visualization tools like Gantt and timeline views, plus AI-powered features for status updates and project organization.

Read more about Asana

Users also considered
monday.com logo
Category Leaders

Project management software

monday.com is a Business Management software to manage all parts of your business. Create structures to plan your team workload, manage your projects, clients, and much more. It makes it fun and easy for everyone to collaborate, focus on what's important, and get more done at work.

Read more about monday.com

Users also considered
ClickUp logo
Category Leaders

Productivity platform for marketing agencies

ClickUp is a productivity platform that helps businesses combine project management tools, AI capabilities, and collaboration features in a unified workspace. The system can integrate tasks, documents, goals, and chat functionality while offering AI-based agents that automate workflows and answer questions. ClickUp serves teams across various departments with enterprise-grade security certifications including SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance.

Read more about ClickUp

Users also considered
Confluence logo

Remote team collaboration and knowledge workspace

Confluence is a remote-friendly workspace offering a centralized platform for documentation, collaboration, and knowledge sharing. Its AI-based tools via Rovo assist teams in drafting, brainstorming, and turning ideas into plans. Confluence supports live docs, whiteboards, databases, and templates to meet diverse needs while integrating seamlessly with Atlassian products and third-party tools.

Read more about Confluence

Users also considered
Smartsheet logo
Category Leaders

Online work execution platform for businesses of all sizes

Smartsheet, an online work execution platform, empowers organizations to plan, track, automate, and report on work. Over 80,000 brands rely on Smartsheet for project and work management because of its easy-to-use interface, real-time gantt charts and dashboards, and work automation features.

Read more about Smartsheet

Users also considered
Buildertrend logo

Residential construction project management software

Buildertrend is a residential construction project management software designed to help home builders, remodelers and specialty contractors manage jobs, sales, finances, materials, client relationships and more on one convenient platform. The software offers a range of features, such as scheduling, financial management, communication tools, and more.

Read more about Buildertrend

Users also considered
Wrike logo
Category Leaders

AI powered workflow management platform

Generate and showcase impressive results with trusted business management from Wrike. Plan projects, organize information, track tasks, and check teams' progress with powerful reports. Plus, customize to suit your needs. Perfect for teams of 20+.

Read more about Wrike

Users also considered
SuiteDash logo
Category Leaders

All-in-One Business Software

Perfect for small to medium-sized businesses looking for a cost-effective, all-in-one platform to integrate CRM, project management, billing, and client portals, SuiteDash simplifies operations, boosts productivity, and reduces overhead costs. Save time and money while streamlining your workflow wit

Read more about SuiteDash

Users also considered
NetSuite logo

AI-powered cloud-based business management suite

With flexible reporting, dashboards and business intelligence tools that provide real-time visibility, NetSuite’s business management solution helps organizations control costs, eliminate inefficiency and improve financial performance with one fully integrated AI system.

Read more about NetSuite

Users also considered
Houzz Pro logo

Business solution for construction and design industries

All-in-one solution for construction & design with AI tools to win projects, manage clients & teams, and run an efficient business.

Read more about Houzz Pro

Users also considered
Odoo logo

All-in-one open-source business software

Odoo is a fully integrated and customizable open-source suite of business applications including sales, CRM, project management, and other business needs in one software solution. Odoo was designed to meet the needs of companies of all sizes and budgets.

Read more about Odoo

Users also considered
Avaza logo
Category Leaders

All-in-one, client-focused project management for teams.

Manage client projects by scheduling resources, assigning tasks, tracking time and expenses and billing in one place. Available in the cloud, from any device.

Read more about Avaza

Users also considered
Bitrix24 logo

All in one business management workspace

Software suite with over 30 tools: CRM, email marketing, call center, etc. Manage your business interactions, create reports and carry out analysis.

Read more about Bitrix24

Users also considered
Exercise.com logo

Exercise.com is the all-in-one fitness business platform.

Everything you need to manage your studio, gym, personal training business, or wellness center through our custom-branded web and mobile apps. Use our gym management software, conduct digital health and nutrition assessments, deliver workouts online or in-person to individuals or groups.

Read more about Exercise.com

Users also considered
Project.co logo

Project Management, team collaboration, and task management

Project.co is a project management platform for team collaboration and communication. Users can create and work on multiple projects at once, generate invoices, share files, create task lists and timelines, assign role based permissions, create schedules and Kanban boards, and more.

Read more about Project.co

Users also considered
Kickserv logo

Field service management software for service professionals

Manage your field service businesses using Kickserv's job scheduler, employee calendar, invoicing tools, contact management, and comprehensive reporting.

Read more about Kickserv

Users also considered
ONLYOFFICE Workspace logo

Secure collaborative online office

ONLYOFFICE Workspace is a secure web office integrated with CRM, document and project management, email, calendar, chat and internal social network, all to organize your teamwork in one place.

Read more about ONLYOFFICE Workspace

Users also considered
Karbon logo

Accounting practice management software for leading firms

Karbon is the #1-ranked premium accounting practice management platform, helping firms of all sizes increase productivity and scale efficiently.

Read more about Karbon

Users also considered
Scoro logo
Category Leaders

Manage projects, resources, and finances in a single system

Manage your entire business from one place. Budget your projects, plan resources, track performance, and bill your work. Get a complete overview of your teams, clients, and projects in real-time.

Read more about Scoro

Users also considered
shopVOX logo

Web-based manufacturing solution for custom fabricators

shopVOX is a cloud-based custom manufacturing solution with features for sales lead management, quoting, business intelligence, employee management, and more

Read more about shopVOX

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vcita logo

Appointment scheduling and reminder solution

All-In-One Business App. Turn your business into a self-managing unit.

Read more about vcita

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Ninox logo

Create custom business apps for teams

Create your own Business Application with Ninox that matches your workflow. Ninox lets you integrate CRM, ERP, HR and many more...

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Key features for Business Management software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Workflow Management: Reviewers appreciate automation capabilities, task delegation, and customization options that enhance efficiency, collaboration, and streamline business processes. 94% of reviewers rated this feature as important or highly important.
  • Client Management: Users value detailed tracking of interactions, centralized data, and personalized engagement, which improve relationship management and customer service. 94% of reviewers rated this feature as important or highly important.
  • Task Management: Reviewers highlight customizable task tracking, prioritization, and collaboration tools that improve organization, productivity, and ensure deadlines are met. 93% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Reviewers commend granular control over user permissions, ensuring data security, compliance, and allowing role-based access to sensitive information. 91% of reviewers rated this feature as important or highly important.
  • Billing & Invoicing: Users appreciate automated billing processes, template creation, and integration with accounting tools, enhancing accuracy and financial management. 89% of reviewers rated this feature as important or highly important.
  • Mobile Access: Reviewers value the ability to manage tasks, access information, and collaborate on the go, highlighting ease of use and real-time updates. 89% of reviewers rated this feature as important or highly important.