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Heartland Payments+
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Payment processing software for hospitality sector
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Heartland Payments+ - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Heartland Payments+ overview
Based on 132 verified user reviews
What is Heartland Payments+?
Reviews for Heartland Payments+ come from a wide variety of industries, including construction (8% of reviewers), hospitality (8%), and automotive (5%). The most frequent use case for Heartland Payments+ cited by reviewers is payment processing (97% of reviewers).
What do users say about Heartland Payments+ pricing?
Some users report that Heartland Payments+ offers lower initial fees and appreciate its minimal service charges. However, reviewers indicate hidden and rising costs, say cancellation fees are high, and feel the overall value for money is questionable.
Starting price
Alternatives
with better value for money
Pros & Cons
Payment Processing
Security and Access Control
Sales
Bugs and Issues
Opaque and high pricing structure
Heartland Payments+’s user interface
Heartland Payments+ pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.3
Ease of use
4.4
Customer support
4.1
Reviews sentiment
What do users say about Heartland Payments+?
Reviews for Heartland Payments+ come from a wide variety of industries, including construction (8% of reviewers), hospitality (8%), and automotive (5%). The most frequent use case for Heartland Payments+ cited by reviewers is payment processing (97% of reviewers).
Select to learn more
Who uses Heartland Payments+?
Based on 132 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Heartland Payments+'s key features
Most critical features, based on insights from Heartland Payments+ users:
All Heartland Payments+ features
Features rating:
Heartland Payments+ awards
Heartland Payments+ alternatives
Heartland Payments+
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Venmo
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Stripe
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Heartland Payments+ pricing
Starting from
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User opinions about Heartland Payments+ price and value
Value for money rating:
Of 26 reviews that provide robust commentary on Heartland Payments+'s price and value, mention it in a positive light.
Some users report that Heartland Payments+ offers lower processing fees compared to other providers and appreciate its minimal service charges and ease of use. Some reviewers find the initial rates attractive and say the software is convenient and not expensive at first. However, many users indicate that the fee structure lacks transparency, with hidden or rising fees over time, and they experience unexpected costs. Reviewers say cancellation fees are high and feel frustrated by complex billing and unclear charges. Some users feel the service becomes too expensive, especially for small businesses, and question its overall value for money.
, and
Heartland Payments+ integrations (30)
Integrations rated by users
We looked at 132 user reviews to identify which products are mentioned as Heartland Payments+ integrations and how users feel about them.
Integration rating: 5.0 (2)
Heartland Payments+ support options
Typical customers
Platforms supported
Support options
Training options
Heartland Payments+ FAQs
Heartland Payments+ has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What is Heartland Payments+ used for?
Global Payments Inc. (NYSE: GPN), a leading worldwide provider of payment technology and software solutions, announced the unification under a single brand. Heartland, a Global Payments company, previously offered a suite of solutions, which is now Global Payments. Heartland Payment Processing is a cloud-based solution that helps businesses in hospitality, medical, government and other sectors accept in-person and online payments via flexible methods, including credit or debit,EMV chip cards, digital wallets and more. The mobile pay module includes a fast checkout feature that allows administrators to encrypt card data, process online transactions, generate invoices, and view charged payment processing fees. Professionals can also utilize Heartland Payment Processing to collect payments via digital wallets including Apple Pay, Samsung Pay, and Google Pay on any device, such as mobile phone, laptop, POS system, tablet, and more. Heartland Payment Processing lets businesses accept, activate, and redeem gift card payments as well as bills incurred from any virtual terminal. Teams can also utilize the platform to pay via interactive voice recognition (IVR) system and accept deposits directly from customers’ bank accounts via automated clearing house (ACH).
Q. What are the benefits of using Heartland Payments+?
• Grow confidently with flexible onsite, online and on-the-go payment and invoicing solutions that adapt to your business as you scale and your needs change.
• Improve customer satisfaction and boost revenue when you take all the ways they want to pay. From digital wallets to QR code payments, flexible payment methods mean fewer missed sales.
• Stay secure and process payments with peace of mind knowing end-to-end encryption, tokenization and secure EMV technology are working together to protect card data and prevent fraud.
• Rest easy knowing you don’t have to navigate compliance on your own and your business is equipped with PCI-validated devices, so you can keep processing without a hitch.
• Safeguard your business with chargeback management. We deliver dispute and exception management tools to help you minimize losses from chargebacks.
• Get paid on your schedule with instant deposit. No cutoff windows here — you can count on getting your money 365 days a year, including weekends and holidays.
• Streamline your operations when you say goodbye to disjointed systems. Our POS systems, billing and invoicing software, online payment solutions and more are designed to work in harmony.
Q. What languages does Heartland Payments+ support?
Heartland Payments+ supports the following languages:
English
Q. Does Heartland Payments+ offer an API?
Yes, Heartland Payments+ has an API available for use.
Q. What level of support does Heartland Payments+ offer?
Heartland Payments+ offers the following support options:
24/7 (Live rep), Phone Support, Email/Help Desk
