ActiveCollab Reviews

ActiveCollab

Powerful, yet simple project management tool

4.47/5 (282 reviews)

Sinoun Chea

Great, but a lot of improvements can be made.

Used daily for 2+ years
Reviewed 2018-12-12
Review Source: Capterra

Overall, I like ActiveCollab, but I want to so bad love it more. There is a lot of potential with AC and room for improvement, and I really hope they listen to people's suggestions and needs! Either way, I do highly recommend ActiveCollab, especially if you're a web designer like me who manages hundreds of sites.Before I decided to go with ActiveCollab a few years ago, I researched and tried all the project management softwares I could find. I ended up going with ActiveCollab for a number of reasons. One, their interface is simple, practical, and easy on the eye. I found other project management softwares trying to hard and it essentially complicated simple things. Also, I loved how my projects can be displayed and searched. I know this sounds trivial, but when you manage hundreds of projects (websites), I need an interface that works for me. Their interface works perfectly for someone with my needs. I constantly have to go back and forth on so many notes for projects and ActiveCollab has made it user-friendly for me to do this. Second, ActiveCollab had awesome customer service when I had any issues or questions. This was a big plus because I then knew I was in good hands. Third, they had some add-ons other softwares didn't have so it was nice to have features I wanted to use all in one place, like time tracking and invoicing. Fourth, it was reasonably priced.

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ActiveCollab

Powerful, yet simple project management tool

Joshua Drobena

This system is the very bedrock of client collaboration in our company. We simply need it.

Used daily for 1-2 years
Reviewed 2018-03-09
Review Source: Capterra

Diversity of features. It covers calendar integration, task management, expense and time tracking, client estimates and invoicing is integrated, discussions with clients are threaded and neatly organized at all times, file uploads that act as a mini-Dropbox for yourself and your clients, notes, facebook-style timeline of the activity within each project... And I haven't even touched on the level of customization, multitude of extensions (Zapier included), scalability (with self-hosted options!), and the iOS app that works with either cloud or self-hosted versions (our clients LOVE the app). We love ActiveCollab because of it's diversity. That's the one reason that in our opinion, it's simply irreplaceable. Having to replace it would be like adding tripling the administrative work on our plates. It replaces the need for multiple separate services that do each of those things separately. Who wants that when you can have one single login to one single system that can rule them all? ;) SIMPLY. IRREPLACEABLE.

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ActiveCollab

Powerful, yet simple project management tool

Sarah Pattersno

Great Option for my Creative Business

Used daily for 6-12 months
Reviewed 2018-02-23
Review Source: Capterra

ActiveCollab keeps us organized and on task. It's a great snapshot of our client work at any given point. We have many moving parts, and ActiveCollab allows us to really stay on target with our goals and on task with our clients.I own and operate a company that specializes in creative strategy and marketing/PR services and this is a good fit for us. I spent many months and went through quite a few trials researching a software that had as many features combined that we were looking for. We settled on ActiveCollab and we're very happy with them. It's a great option without the price tag and disorganization the later versions that Basecamp brings. I like the customization features as well as the billable categories for tracking and reports. We work with contractors in our business and we like the ability to assign tasks and hide back office items from the client. Their customer service has been very responsive and helpful throughout our set up and we're overall very happy with the product and functionality for our needs. Overall good UX / UI.

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ActiveCollab

Powerful, yet simple project management tool

Anonymous

A/C has been a game changer for us. We are using it a bit outside of its intended scope but it works

Used daily for less than 6 months
Reviewed 2018-02-09
Review Source: Capterra

Highly focussed team members. Remote work flexibility. Collaboration. Time Management. Quality Management. Data Management. Targeted and SMART Goals. Internal Motivation. Trust. The platform makes communicating with team members a breeze. We have a multitude of projects and tasks within the three departments - A/C helps keep everything organized and on track. LOVE the landing screen "My Work". The calendar view is awesome for our morning meetings. It is great that we can filter by person or project on the calendar. It's a robust feature that other platforms did not have. Really enjoy the notifications when I mention a team member. The robust area within a project including Tasks List, Discussions, Files, notes, Time, Expenses, Activity is great. Not only does it encourage collaboration it fully supports remote work. On the task list, we can drag/drop tasks. Filter by assignees, tasks lists, due dates, or completed tasks. You can also review the overall project progress. A/C has some great reporting features. I like how we can star projects. Simple features like that are NOT overlooked in the A/C platform. Time tracking, invoicing, and estimates functions look great. We haven't used them yet but we will eventually. I appreciate the pricing. The customer support is quick and responsive. Our team has embraced the platform and I feel we will continue to use it for years to come. I would recommend the platform to others.

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ActiveCollab

Powerful, yet simple project management tool

Ross Connard

Great Project Management Software

Used daily for 2+ years
Reviewed 2018-02-09
Review Source: Capterra

It organizes my life every day.Solid options for organization and streamlining processes that even clients can be taught to use. As a creative agency selling our time it's important to communicate quickly and efficiently with our clients. A big part of that happens at the beginning of every project when they fill out a creative brief. We've used ActiveCollab to set up standard brief templates so AC asks all the questions and they go down the list and fill it out. The time tracker works great and is a painless way to keep track of time. Email notifications are great, especially being able to respond to comments VIA email really speeds things up. Support staff is great. Always available and helpful.

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ActiveCollab

Powerful, yet simple project management tool

Matthias Jakubek

A sleek yet powerful project management software way above its competition

Used daily for 2+ years
Reviewed 2018-02-09
Review Source: Capterra

It helps me organize a great number of projects as one-man business without losing more time than necessary.It's amazing how flexible AC can be depending on a project's needs. It can serve as a simple reminder list with great speed and simplicity but also get fully blown up for projects involving production teams and clients at once. Compared to its competition it never feels like its dictating you to use it in a certain way, it just hands you a great bunch of options and lets you use them without interference. I use other products like dropbox and dropbox paper too and it all goes together really nicely. One thing to note is a personal and genuinely helpful customer service, there have been issues and bugs here and there (not many) and in 90% of the cases they were solved within short time. I think AC is great for freelancers and small project groups working remotely I switched from Basecamp and it was one of a relief.

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ActiveCollab

Powerful, yet simple project management tool

Anonymous

Surprisingly helpful and pleasantly quick to implement. Continuing to find more useful features!

Used daily for 1-2 years
Reviewed 2018-02-10
Review Source: Capterra

Increased project efficiency, improved client satisfaction through better scheduling, better communication, and giving clients open access to interact with us on project tasks (while easily limiting them from internal discussions they don't need to see). Saved time on recording project data and improvements/lessons learned, saved time invoicing thanks to time tracking and integration with accounting software, and have a centralised document store for internal use (apart from client projects) without needing to manage a duplicate access permission system.Lots of detailed helpful features which don't complicate the interface but are great when you start using them. Customer support has pointed some out when I put in what we thought was a feature request... but it already existed and I'd missed it. Actively developed and continually updated without annoyingly changing things unnecessarily or 'fixing' anything that isn't broken.

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ActiveCollab

Powerful, yet simple project management tool

Mavares Peters

Manage and accompany to innovate

Used daily for 6-12 months
Reviewed 2018-07-09
Review Source: Capterra

Control of project operationsIn such a complex world, where the time and control factor in operations makes a difference, it is vital to have a platform that allows access to many tasks that, otherwise, would involve and coordinate many people, this type of tools allows us to save costs and reduce involuntary human errors, in everything that refers to the necessary coordination between all the members of the project. The calendar allows to have all the tasks, meetings, and filter the tasks by projects, and if that were not enough, all this can be complemented with the participation of the members remotely, so that it is possible to follow the general state of the proyects. In case of any problem, the support team is attentive to clarify your doubts, there are still elements that we have not had the opportunity to explore, but that, surely, according to our needs we will be using them to solve the growing demands of our organizations.

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ActiveCollab

Powerful, yet simple project management tool

Anonymous

Great Product, Bad Support

Used daily for 2+ years
Reviewed 2018-02-09
Review Source: Capterra

ActiveCollab is very easy to use. With just a few clicks, you can have a new project created right away. Time tracking, invoicing, payment processing and many other features add an already large depth of features.

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ActiveCollab

Powerful, yet simple project management tool

Tony Partridge

Great task management application

Used daily for 6-12 months
Reviewed 2018-01-26
Review Source: Capterra

Activecollab are great, we were previously using 3 different Basecamp accounts for our sister companies. Basecamp was becoming a nightmare, it's ugly and the support is bad. We frequently have projects running over as an example, usually as we are waiting on information so we need to manually update every task deadline (Slow and painful) Activecollab allows selecting the project and bulk updating the deadline on the tasks, or in a list view one by one which is quick and easy. We opted for the self hosted version and use an amazon AWS Elastic Search Service for searching. this is so much cheaper than what Basecamp was costing and so much more user friendly. Anyone big plus factor is, we were able to customise the software a bit (Against their guidelines) to give it some branding for our company by including an additional CSS file, we have to add this after every update but it's worth it.

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ActiveCollab

Powerful, yet simple project management tool

Michel Mueller

Best Collab Tool Out There

Used daily for 2+ years
Reviewed 2017-01-07
Review Source: Capterra

Over the past 10 years I worked with several online project management, collaboration and accounting tools, including Basecamp, Harvest/Forecast, Freshbooks, Trello, Asana, Teamwork, Podio, Wrike, etc. Two years ago we started working with Active Collab, and it is the most comprehensive tool so far. Not everything is perfect yet, but compared to all other tools out there, it does the best job in modelling your business, enabling collab workflows and being on top of all projects developments. And it has a nice UX, which is very important if you work 8+ hours a day with an app/software/tool.Covers almost everything you need for team workflow and managing (digital) project, nice UX, rich features, moderate price

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ActiveCollab

Powerful, yet simple project management tool

Anonymous

Cheap alternative of Basecamp for small team

Used weekly for less than 6 months
Reviewed 2018-07-07
Review Source: Capterra

ActiveCollab

Powerful, yet simple project management tool

Bryan McAnulty

A great project management tool for design studios

Used daily for 2+ years
Reviewed 2018-05-15
Review Source: Capterra

We've been using ActiveCollab since version 1. We needed more features and flexibility than other project management systems provided and we also were looking for an invoicing system. ActiveCollab provided all of that in one package and we could buy a license to run on our own server instead of paying monthly fees. This pricing model was very attractive for us along with the extra features to make the system fit our project management workflow, made ActiveCollab an easy choice.

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ActiveCollab

Powerful, yet simple project management tool

Joseph Hopper

This has been the perfect solution for our project management needs. We do everything here.

Used daily for 1-2 years
Reviewed 2018-01-16
Review Source: Capterra

More efficient project management. More time spent on work, less time searching for files or waiting on emails. It has the sophistication we need and remains very easy to use. I have tried nearly every other project management software out there, and this one makes the most sense to me. It allows us to effectively collaborate with clients, and it gives us complete control over what can be seen and accessed. We use it for time tracking as well. It connects with a number of other services including Quickbooks. They really seem to listen to their users. I have asked for things and have seen them implemented. Overall, it is a great solution for us, and I do recommend it to anyone looking to better manage their projects.

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ActiveCollab

Powerful, yet simple project management tool

Mike Thompson

Feature-rich, flexible project management with great support

Used daily for 1-2 years
Reviewed 2018-02-09
Review Source: Capterra

Flexible, robust project management with great support.While some project management systems try to force their own project management paradigms, ActiveCollab allows you the freedom to decide how you will manage your projects. Kanban? Click a button. Gannt? Click a button. You can easily manage milestones, tasks, files, discussions, time-tracking et al. however needed and have every feature you'll need or want available. Their support and development has been amazing. Quick replies, quick changes to the core product for quality-of-life requests.

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ActiveCollab

Powerful, yet simple project management tool

Anonymous

After extensive research, our team settled on AC for its simple interface and robust structure.

Used daily for less than 6 months
Reviewed 2018-02-09
Review Source: Capterra

- Simple, clean UI - Easy to learn - Clear structure (teams, projects, categorized task lists) that works well for us - Ability to sort things in the My Work list, so I can arrange my priorities for the week and then easily reorder things as tasks are completed. - Integrates well with Dropbox - Powerful customizable reports (ex. can easily see what got done in the past week on project A, or can get a clear portrait of what employee B did for the last month) Also, when you're in the middle of writing something (ex. a comment or a note) and get interrupted, it *retains* what you wrote (even if you didn't submit it and no one else can see it). This has saved me so much effort, since it's hard to juggle doing things with documenting them.

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ActiveCollab

Powerful, yet simple project management tool

Sergey Dmitriev

Clean and pleasant user interface with most of functionality that we need

Used daily for 6-12 months
Reviewed 2018-02-09
Review Source: Capterra

It is our primary task tracker that we use for each and every project we work on.1. Nice and easy-to-use interface. No issues with using it for several hours a day. 2. Several nice feeds: global (across all projects), project-wide and personal. 3. Ability to estimate and then track time for a given task. 4. We are an agency and our clients are REALLY NOT eager to use various task-trackers that different agencies push onto them. Thankfully, you can respond to any ActiveCollab comment via email so our clients do not even need to open ActiveCollab to collaborate with us. Meanwhile, we have all messages and comment in a nice and clean order, all inside our comfy ActiveCollab interface.

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ActiveCollab

Powerful, yet simple project management tool

Emma Stenhouse

ActiveCollab is great for keeping in touch with colleagues around the world - makes it fast and easy

Used daily for 1-2 years
Reviewed 2018-02-14
Review Source: Capterra

Ease and speed of use, ability to tag co-workers, review discussions easily and keep track of tasks.I love the fact that it's linked to my email account, so if there is a new post I know about it quickly! It's also great that I can reply to threads directly from my email, that feature is so helpful. I like that the threads within ActiveCollab are easy to keep track of, so no more wading through emails trying to find a reference to something! The interface is quick and easy to use, and it's great being able to tag co-workers in threads to grab their attention.

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ActiveCollab

Powerful, yet simple project management tool

Matthias N.

We have been using ActiveCollab as a collaboration tool in our agency since 2009 and are still happy

Used daily for 2+ years
Reviewed 2018-02-12
Review Source: Capterra

Our entire team is happy to finally use only one piece of software for teamwork. Starting with the project manager, up to the developer and the support all use the same software. Due to the interface (API) the software can be integrated wonderfully into our existing system infrastructure.Our entire team is happy to finally use only one piece of software for teamwork. Starting with the project manager, up to the developer and the support all use the same software. Due to the interface (API) the software can be integrated wonderfully into our existing system infrastructure.

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ActiveCollab

Powerful, yet simple project management tool

Chris Vowell

ActiveCollab is Basecamp, but better and cheaper

Used daily for 2+ years
Reviewed 2018-11-27
Review Source: Capterra

Overall, this is a major tool for the day-to-day operation of my business. Support is at least average, functionality is fairly complete and mature, and it is a pleasure to use.I started using ActiveCollab back when it was open source and contributed to the code. Since then it has matured a lot. It is a great over-all solution for project management, communication, time management, and even invoicing. The interface is well-thought-out and has few glitches.

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ActiveCollab

Powerful, yet simple project management tool

Tracie Powers

The flexibility of ActiveCollab makes this an all round fantastic business tool

Used daily for 1-2 years
Reviewed 2018-07-08
Review Source: Capterra

ActiveCollab has increased my productivity, my organisation and decreased the sheer volume of clutter that used to be on my deskThe ability to view information a variety of ways enables each project to be completed according to need. The flexibility of reports The fantastic customer service you can tell they put the customer first and genuinley care about you getting the most from the software The best thing about ActiveCollab however, is the ability to handle general admin tasks along side projects, something very few project managers allow for

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ActiveCollab

Powerful, yet simple project management tool

Aaron Gibson

Very intuitive for our daily use. Our 4-person team is able to keep everything clear and organized.

Used daily for 1-2 years
Reviewed 2018-01-26
Review Source: Capterra

Workflow efficiency. Team project management. Time-tracking for hourly clients.The robust features that are at our disposal should we scale up or change the way we work. Discussions, notes, tasks, lists. Third-party app integration if needed. I like that we have room to grow. I also very much like the reports. As the business owner, it's key to see how efficiently my team is performing, and how to keep our workflow profitable.

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ActiveCollab

Powerful, yet simple project management tool

Andrew Folts

This is the Project Management tool you've been searching for!

Used daily for less than 6 months
Reviewed 2018-07-06
Review Source: Capterra

I've tried at least 20 different Project Management tools, but they were all either too expensive or simply not enjoyable to use. ActiveCollab saves me hours every week that I would normally spend searching for documents, keeping track of tasks, and double-checking things with clients. It also saved my sanity an email-based PM system is not mentally sustainable! I use it for work, and also for side-projects: learning new things, centralizing my store of ideas to ensure that they get implemented...the list of uses is endless. ActiveCollab is far less expensive than BaseCamp and more visually appealing than the likes of Zoho or Trello. This makes it ideal for freelancers (myself included), but it could work for larger teams just as well. It's available everywhere I need it: the web, my Mac, and my phone. The overall workflow is insanely simple, yet powerful, allowing you to create new clients, projects, tasks and sub-tasks with ease. Every time you find yourself thinking "hmm...I wonder if ActiveCollab does this..." whatever you try works just as you expected it to. That's a sign of really good UI/UX thinking. Their customer support is fantastic, as well. All the people I've talked to have been real, friendly humans never bots or clueless outsourced drones.

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ActiveCollab

Powerful, yet simple project management tool

Robert Robbins

We're extremely heavy users. Our team of 25 live in ActiveCollab as a creative mandate. It empowers.

Used daily for less than 6 months
Reviewed 2018-07-06
Review Source: Capterra

Healthier and happier team... creativity up due to managers and admins kept at bay. Because they feel like they can see everything that's happening with long term and short term projects, a freedom for creatives to be creative has been a very welcomed change. We're faster at what we do and quality has gone way up. Efficiency is becoming our norm.MOST: The desktop version. Structurally and organizationally sound. Streamlines workflow and allows multiple leads to see the workload and run reports on their various departments. Really helps with tracking estimated time for the individual and their part in the project. Communication is up and the stress of the communication is way way down. Creatives have more freedom and administrators and managers feel like they have the control they need. Love the Command+K shortcut we found today. We're still learning how to customize it to our team. It has made dealing with 60 national brands much easier and has put an end to the grade school feeling of walking up to the gigantic whiteboard to move color blocks around.

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ActiveCollab

Powerful, yet simple project management tool

Jona Burgdorffer

Great tool to work with both clients and developers in the same projects

Used daily for 2+ years
Reviewed 2018-01-27
Review Source: Capterra

Operational control of projectsEnables us to work efficiently on multiple tasks, with multiple users across multiple projects and multiple geographies. It's not too complicated for non-technical users and not too simple when dealing with technical issues with developers. Also can be used many different types of projects.

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ActiveCollab

Powerful, yet simple project management tool