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Adobe Workfront

Online Enterprise Work Management Software

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Adobe Workfront Pricing, Features, Reviews and Alternatives

Adobe Workfront product overview

What is Adobe Workfront?

Adobe Workfront is the leader in enterprise work management. Adobe Workfront connects strategy to delivery, integrating people and data across the enterprise, and manages work from start to finish for the delivery of measurable outcomes, all in one collaborative platform. At every stage of planning and executing work, Adobe Workfront enables the business capabilities companies need to scale and win in the market.

Key benefits of using Adobe Workfront

• Work Management - Manage the complete lifecycle of work from idea generation all the way through to delivery. Coordinate efforts between teams using multiple work methodologies- Agile, Waterfall, mix- without disrupting collaboration or workflows. Allow people to manage work from anywhere with our tablet and mobile apps.

• Project Management - Creating and executing cross-departmental initiatives in Adobe Workfront is easy and intuitive. By automating workflows and standardizing processes, work managers can plan new work in minutes. Our suite of visualization tools lets each person customize the way they want to work- Agile, waterfall, or a mix. Our interactive Gantt chart, robust real-time reporting, and custom project dashboards give managers complete visibility into status, roadblocks, risks, and issues throughout the entire project.

• Portfolio and Program Management- Drive business initiatives forward by grouping projects into programs and portfolios. Create business cases to evaluate new work and automatically align all projects to the portfolio's objectives. Instantly see which projects your portfolio should work on, and track the progress and financials back to the portfolio's objectives.

• Task Management - Team members know the work they need to do and they have all of the information they need to complete their tasks. Collaboration, documents, details, and timelines are in one view so everyone can get their work done faster than ever.

• Issue Tracking - Every project has it's hiccups. Adobe Workfront tracks these detours with issues so you can compare your plan to the actual work. Each issue is attached to a project so all work remains in one place.

• Demand Management- Create custom request and intake forms so your teams get all the information they need to complete their work. Automatically route incoming requests to the right team so work can get started quickly. Set up scorecards to evaluate incoming work based on custom criteria. Requestors receive automatic updates on their work eliminating random status check emails.

• Resource Management - Use your most precious resource- your people- to their fullest capacity without burning them out. Use Artificial Intelligence to assign new work to the right people and level the workloads across the team. See the true capacity of your team and make sure you have enough people to complete the department's current and future work.

• Team Collaboration - Workfront orchestrates collaboration across teams, departments, and geolocations. With updates steaming in like a social media feed, people are notified of relevant actions and conversations happen in the context of projects and deliverables. With integrations to common productivity tools- email and chat, Workfront centralizes the conversations to everyone stays in the loop.

• Review and Approval- Work isn't finished until the ink dries on the final approval stamp. Adobe Workfront automates all approval processes getting feedback from the right people, in the right order. Gone are the days of missed versions, incorrect feedback, or paper signatures. Adobe Workfront makes sure people are reviewing the right version, and allows people to compare versions side-by-side for faster approvals.

• Reports & Dashboards - With more than 50 standard reports and unlimited configurable reports, Adobe Workfront provides executives, managers, and project teams with the information they require to make informed decisions. Learn where projects are steering off course, keep profitability in mind on client work, and track where your department is focused so leaders can make more strategic work decisions.

• Digital Content Hub - When content and workflows are disconnected people lose valuable time searching for information or operating with outdated information. Use Adobe Workfront Library to manage your work in progress content and share final deliverables with the right people.

• Product Integration - Adobe Workfront integrates seamlessly with all business-critical applications to automate workflows and surface insights about the true cost of work. With Aadobe Workfront Fusion, you can connect Adobe Workfront to 150+ business applications. Our native integrations with Microsoft, Google, Salesforce, Jira, Slack, and Adobe allow people to work in familiar tools without requiring duplicate work. Our RESTapi lets you integrate with any solution to meet the needs of your business.

• Auditing & Governance - Providing a single place for all project information within Adobe Workfront give you an audit trail to authenticate compliance with corporate standards. Integrating cross-departmental collaboration, visibility and compliance eliminates the need for disparate, department-specific software, email, or other patchwork approaches.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Chat
FAQs/Forum
Phone Support
Email/Help Desk

Training options

Documentation
Live Online
Videos
Webinars
In Person

Adobe Workfront pricing information

Value for money

4.1

/5

1K

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Adobe Workfront features

Functionality

4.2

/5

1K

Total features

142

17 categories

Most valued features by users

Task Management
Collaboration Tools
Projections
Task Progress Tracking
Prioritization
Reporting & Statistics
Activity Dashboard
Alerts/Notifications

Functionality contenders

Adobe Workfront users reviews

Overall Rating

4.3

/5

1K

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.29/10
Rating distribution

5

4

3

2

1

483

470

94

9

5

Pros
This is regularly a superb item for any business to have. Makes imaginative tasks a breeze.
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Emily B.

Excellent proof approval tool, excellent user capabilities and interface, complex data capabilities.

AR

Anonymous Reviewer

Our overall experience has been great so far. The support staff have been helpful and we are loving it so far.
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Deveraux W.

Cons
I also get frustrated sometimes with the way that comments and updates can get "trapped" at a task level and you can end up having to click around for a while to find a conversation.

KA

Kylie A.

I find it difficult at times when I’m trying to figure out the order of comments. Sometimes the screen gets wonky and I lose my place and it zooms in on accident a lot.
AvatarImg

Allison G.

With any software it is not always correct and sometimes if the software is not correct it can lead to issues or wrong decisions down the road.

EP

Eddie P.

Overall rating contenders

Overall Rating

Great project management for creative and marketing departments

Reviewed a year ago

Transcript

Jeff: Hi, my name is Jeff. I'm a digital marketing director, and I give Adobe Workfront a four out of...

AvatarImg
AvatarImg

Corey J.

Director of Strategic Communications

Nonprofit Organization Management, 51-200 employees

Review source

Overall Rating

Lifesaving Product

Reviewed 3 months ago

Transcript

Corey: Hi, my name's Corey. I'm a Director of Strategic Communications. I would give Adobe Workfront...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

It has given us ability to plan, manage, and measure work based on data

Reviewed 3 years ago

Sharing of projects is now easy and every member of the team has up to date data on project progress. Moreover, executives look for loopholes to help in easily and monitor progress.

Pros

It has given us ability to plan, manage, and measure work based on data which helps organization executives to monitor work in real-time using the data. The most important thing is that their support team worked with us from the beginning to create a platform that best fits our job environment. Now we can easily work in teams as we are able to plan, create and share tasks and projects within the platform and most importantly Workfront was integrated with the softwares that we use on a daily basis. Another benefit is that they offer a free trial for an organization.

Cons

The vendor support team took a little bit longer in creating the Workfront platform that could best match our needs but in all it was a success and now we are good.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

We are able to stay organized thanks to Workfront

Reviewed 2 months ago

Adobe Workfront has done a fantastic job of making the product adaptable to every user level. Tracking and reporting tools can be added by power users, who can monitor any or all parts of a project. Most of these alternatives aren't used by my department, but if and when we do, they're already there for us.

Pros

Due to the fact that my business is operated remotely, I am always up to date. After the epidemic, this product has given me the courage to continue forward. For me, kanban boards and task management are of the utmost importance. The kanban board provided by Adobe workfront allows us to build up tasks or user stories and then divide them into BI-weekly or BI-monthly sprints.

Cons

I'd like to see a better explanation for why mistakes are made, but that's about it. As far as I know, there are no clues as to why a date or a field isn't being updated or cannot be created. In most cases, the problem can be solved with a little bit of troubleshooting.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

It's fine, but difficult to run scenarios

Reviewed 2 months ago
Pros

Easy web access. Quick enough to add people to projects and get reports

Cons

I wanted to use it for hypothetical scenarios, but it's just to difficult to create multiple scenarios.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Workfront simplifies project and job routing

Reviewed 20 days ago

I use Workfront on a daily basis, for the better part of each day. When I submit proofs to clients, they have the option to read the proof, make any comments or suggestions they have, or decide whether or not the proof should be authorized. The tools that are located at the top of the page may be used by the customer with ease to highlight or point to what they want altered.

Pros

I enjoy that the dashboard makes it simple to view the tasks on which I have been tasked to work as well as the due dates for those projects. I am able to view the approvals that are waiting, as well as my to-do list, which helps me keep my job on track.

Cons

The calendar function on their website is not to my liking. It does not function very well, and it makes it tough to view your projects within a monthly timeline, which is something that is incredibly crucial for a content team to achieve.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

My favorite project management system by miles

Reviewed 3 years ago

I've used Workfront with three different companies over the last five years. I've been able to use Workfront to help cut campaign request, approval and building in half, to solve the "everything through email" issue and to manage an extremely high volume of request from internal, external and disparate teams in a large organization that is change resistant. It's been meldable, helpful and honestly fun to learn and grow with Workfront as a company and as a system.

Pros

I love that Workfront is easy to configure and change as your organization grows. It's easy to stay up to speed with and make changes based on system changes and your organization changing. I also am in love with the reporting and custom data features. Custom forms and the ability to manipulate them to get data has been invaluable in every organization I've been in to date that has used Workfront.

Cons

I don't really have a ton of complaints if the system is configured well. Maybe that there are too many features? It can be a lot to wrap your head around but if you have the time to get to know it it is irreplaceable.

Adobe Workfront FAQs and common questions

Q. What type of pricing plans does Adobe Workfront offer?

Adobe Workfront has the following pricing plans:
Pricing model: Subscription, Open Source


Q. Who are the typical users of Adobe Workfront?

Adobe Workfront has the following typical customers:
Large Enterprises, Non Profit, Public Administrations


Q. What languages does Adobe Workfront support?

Adobe Workfront supports the following languages:
Chinese (Simplified), Chinese (Traditional), Dutch, English, French, German, Italian, Japanese, Norwegian (Bokmal), Polish, Portuguese, Spanish, Swedish


Q. Does Adobe Workfront support mobile devices?

Adobe Workfront supports the following devices:
Android, iPad, iPhone


Q. Does Adobe Workfront offer an API?

Yes, Adobe Workfront has an API available for use.


Q. What other apps does Adobe Workfront integrate with?

Adobe Workfront integrates with the following applications:
Microsoft SharePoint, Adobe Campaign, Microsoft Outlook, Dropbox Business, Jira, Salesforce Marketing Cloud, Google Drive, Box, Widen Collective, Salesforce Sales Cloud, Slack, Microsoft 365, Webdam, Adobe Experience Manager


Q. What level of support does Adobe Workfront offer?

Adobe Workfront offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk

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