Workfront Pricing, Features, Reviews & Comparison of Alternatives

Workfront

Online Enterprise Work Management Software

4.31/5 (1,033 reviews)

Workfront overview

What is Workfront?

Workfront is the leader in enterprise work management. Workfront connects strategy to delivery, integrating people and data across the enterprise, and manages work from start to finish for the delivery of measurable outcomes, all in one collaborative platform. At every stage of planning and executing work, Workfront enables the business capabilities companies need to scale and win in the market.
www.workfront.com

Pricing

Pricing options
Subscription
Open source
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China, Japan, Germany

Supported languages

English, Chinese (Simplified), Dutch, Swedish, French and 8 other languages, German, Japanese, Chinese (Traditional), Spanish, Polish, Norwegian (Bokmal), Portuguese, Italian
Workfront screenshot: Keep teams and work alignedWhy Workfront video.mp4Workfront screenshot: Strategically plan workWorkfront screenshot: Allocate budget to prioritiesWorkfront screenshot: Improve resource utilizationWorkfront screenshot: Navigate market changesWorkfront screenshot: Deliver great work fasterWorkfront screenshot: Measurable productivity

Workfront user reviews

Value for money
Features
Ease of use
Customer support
  4.1
  4.2
  4.0
  4.4
Faith P.

It has given us ability to plan, manage, and measure work based on data

Used daily for 2+ years
Reviewed 2019-10-31
Review Source: Capterra

Sharing of projects is now easy and every member of the team has up to date data on project progress. Moreover, executives look for loopholes to help in easily and monitor progress.

Pros
It has given us ability to plan, manage, and measure work based on data which helps organization executives to monitor work in real-time using the data. The most important thing is that their support team worked with us from the beginning to create a platform that best fits our job environment. Now we can easily work in teams as we are able to plan, create and share tasks and projects within the platform and most importantly Workfront was integrated with the softwares that we use on a daily basis. Another benefit is that they offer a free trial for an organization.

Cons
The vendor support team took a little bit longer in creating the Workfront platform that could best match our needs but in all it was a success and now we are good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Eliabeth P.

My favorite project management system by miles

Used daily for 2+ years
Reviewed 2019-05-07
Review Source: Capterra

I've used Workfront with three different companies over the last five years. I've been able to use Workfront to help cut campaign request, approval and building in half, to solve the "everything through email" issue and to manage an extremely high volume of request from internal, external and disparate teams in a large organization that is change resistant. It's been meldable, helpful and honestly fun to learn and grow with Workfront as a company and as a system.

Pros
I love that Workfront is easy to configure and change as your organization grows. It's easy to stay up to speed with and make changes based on system changes and your organization changing. I also am in love with the reporting and custom data features. Custom forms and the ability to manipulate them to get data has been invaluable in every organization I've been in to date that has used Workfront.

Cons
I don't really have a ton of complaints if the system is configured well. Maybe that there are too many features? It can be a lot to wrap your head around but if you have the time to get to know it it is irreplaceable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Judy P.

Long time administrator of AtTask/Workfront

Reviewed 2015-09-01
Review Source: Software Advice

Pros
Workfront has allowed our department to fine-tune our projects, which consist of approx. 45-50 projects per year over three selling seasons, all working concurrently. We have been able to integrate our Product Development dept in NYC and our distribution facility in South Carolina, in order to Go to Market in a seamless manner. There is visibility for anyone who needs it and a range of reporting functions.

Cons
It can be frustrating to set everything up in a particular manner, only to have it become a 'legacy'. The challenge I've faced as the admin for my company is that it's not my full time job and it can be time-consuming to figure things out at times, or try to configure a work-around to meet our needs. The reporting has improved a lot since we started with the product 7 years ago, but there are still some basic needs that aren't met, such as the fact that there's a beautiful Milestone report, but it's not printable. It is the exact type of report that is most useful for our organization, but it's impossible to print out for our dept meeting, for instance.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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Kundan K.

Project Management Efficiently and Effectively

Used daily for 2+ years
Reviewed 2021-01-21
Review Source: Capterra

Very Good.

Pros
Project Management Portfolio Management Report & Dashboard Proofing

Cons
Project Prioritization and Moving Timeline with respect to each other.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Sophie B.

Yes!!!!!!!!!!

Used daily for 6-12 months
Reviewed 2019-09-11
Review Source: Capterra

Very satisfactory. Can’t imagine another product meeting the needs of our org with so many workflows and such complex data needs. Incredible customer service and training resources. Incredibly helpful annual conference for users and potential buyers.

Pros
Workfront is a fantastic, adaptable project and resource management system. If you have diverse needs across your org or company, it is the product for you. It can be fully adapted to very disparate teams. I find new features and functionality every day.

Cons
Because it’s so able-to-be-tailored, a high-quality implementation can take a looong time, but their implementation services are fantastic

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Workfront pricing

Pricing options
Subscription
Open source
View Pricing Plans

Workfront offers several license types depending on the functionality each user requires. Full licenses provides robust, enterprise-grade project management tools for project managers, administrators, and executives, while other license types arm team members and internal/external collaborators with the functionality they need to track, approve, and plan their work. Contact Workfront for more pricing information.

Workfront features

API
Alerts/Notifications
Collaboration Tools
File Sharing
Gantt/Timeline View
Milestone Tracking
Percent-Complete Tracking
Prioritization
Project Management
Project Planning
Project Planning/Scheduling
Projections
Reporting/Analytics
Reporting/Project Tracking
Resource Management
Status Tracking
Task Management
Task Progress Tracking
Task Scheduling
Time & Expense Tracking

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

GetApp Analysis

More than just a basic project management application, Workfront is a complete enterprise work management solution. Designed for mid-market and enterprise-level organizations, Workfront offers users robust PPM capabilities that allow to be managed from the top down, while also providing the ease of use and team collaboration capabilities that support work management from the bottom up.

Workfront encompasses all work, including planned and unplanned work, for technical users and business stakeholders, running all the way from initial requests through final reports. Among Workfront’s most innovative high-level features are project and portfolio management, resource management, workflow and automation, request management, approvals, notifications and updates, social collaboration, document management, reports and dashboards, time tracking, mobile access, and Agile project management capabilities.


What is Workfront?

Workfront provides organizations with a unified work environment where individuals and teams can connect across the work lifecycle. Workfront provides its users with complete project visibility, along with reporting tools for executives, stakeholders, and project managers.

The grass roots work management approach that Workfront utilizes is growing in popularity, as organizations of all sizes begin realizing the power of using a single system of engagement. In addition to facilitating project planning and management, Workfront enables the execution of all kinds of formal and ad hoc work using any methodology, including Waterfall, Agile, and a mix of the two.

By combining these benefits together with a variety of social collaboration features, Workfront has been able to design a solution that serves as an alternative to the disconnected tools that many organizations are accustomed to using.


Who is Workfront For?

Workfront was designed for mid-market and enterprise-level organizations. Within this sphere, Workfront has clients in virtually every vertical market, including IT, healthcare, financial services, public sector, manufacturing, marketing and advertising, and consumer packaged goods.

Workfront also has a dedicated focus on information technology (IT), solution implementation teams, in-house creative teams, and agencies–along with broad applicability to internal application development, new product development, and other enterprise use cases.


Main Features

Agile Project Management

Workfront enables teams to work however they want, utilizing any methodology, including Agile, Waterfall, or a mix of the two. Die-hard Agile devotees can rely on Workfront to blend their chosen methodology with the convenience of an enterprise work management system.

Workfront’s Agile project management module combines the benefits of an Agile platform, while eliminating the communication barriers that often trip teams up. Workfront stands apart from competing solutions by supporting both Agile and Waterfall projects in a single product, leveraging native functionality, and at no additional cost. Most importantly, Workfront uniquely allows organizations to roll up Agile work into more traditional project plans, meeting the process needs of Agile development teams AND the data requirements of executives and business stakeholders doing milestone-based planning.

Resource Management

Resource management tools allow organizations to balance the workloads of individual employees or teams. Workfront’s Smart Assignments feature automatically suggests which employees would be best suited for specific tasks. Managers can quickly review what each employee has on his or her schedule before assigning any new projects.

See what each of your employees has on his or her plate before assigning new tasks. Enter the skills and the available time required to complete a certain task, and Workfront will quickly identify the individuals best suited for the assignment. In making these determinations, Workfront uses a combination of data and complex algorithms.

Project Management & Tasks

Projects are never static. Rather, they are living, breathing organisms that change and shift over time. Using Workfront’s project management features, groups can create task lists and assign tasks to specific individuals. Users can also view updates and issues in one, centralized place.

Using Workfront’s inline editing features, you can edit your list of tasks and adjust due dates based on realistic timelines and expectations. These changes are handled through real-time collaboration capabilities and an easy-to-use “My Work” screen, which eliminates the need for you to waste time navigating from project to project or page to page.

Custom Dashboards

With Workfront, organizations can collect data and create customized views for complete visibility. Rather than spending hours compiling data, businesses are able to leverage Workfront’s reporting capabilities to keep on top of key metrics.

Select from the more than 50 out-of-the-box reports that come included with Workfront. You can customize any report using the platform’s drag-and-drop tools. You can also tailor reports with customized views and filtering based on user permissions and roles.


Integrations

Workfront offers out-of-the-box integrations with Microsoft Outlook and document management solutions like SharePoint, Dropbox, Google Drive, Google Docs, and Box. Integration with ProofHQ is available to facilitate document review, markup, and approvals.

Workfront also features an open, RESTful API that allows partners and customers to easily integrate the application with third-party products and tools. Several of Workfront’s partners have leveraged its API to build connectors between Workfront and CRM solutions like Salesforce.com and PeopleSoft; Agile ALM tools like JIRA, and Microsoft Team Foundation Server; and ERP products like Oracle and SAP.


Pricing

Workfront offers two primary license types: Plan licenses, which include advanced functionality for project and resource managers, and Work licenses, which provide functionality for team members and individual contributors. Workfront also offers a Collaboration package that enables occasional project participants—such as executive sponsors or external contractors—to submit and track requests; review, approve, and comment on tasks and projects; and leverage helpdesk capabilities.

Customers have the option to choose the optimal mix of each license type to meet their needs and adjust the mix based on actual usage. Workfront also offers optional add-ons for things like increased storage, digital proofing, premium-level support, post-implementation consulting, data encryption at rest, and additional sandbox entitlements.


Bottom Line

  • Robust enterprise work management solution
  • Supports Agile and traditional Waterfall development methodologies in parallel
  • Creates visibility that teams can use for prioritization, justification, and alignment
  • Easy for organizations to adopt and use
  • Encompasses all planned and unplanned work for technical users and business stakeholders

Videos and tutorials

Additional information for Workfront

Key features of Workfront

  • API
  • Agile development
  • Anti spam
  • Approval process control
  • Archiving & retention
  • Assignment management
  • Assignment tracking
  • Audit trail
  • Auditing
  • Automatic notifications
  • Budget control
  • Budgeting
  • Burndown charts
  • Calendar management
  • Capacity planning
  • Client management
  • Collaboration tools
  • Collaborative review
  • Collaborative workspace
  • Compliance management
  • Configurable reporting
  • Configurable workflow
  • Custom development
  • Custom fields
  • Custom forms
  • Customizable branding
  • Dashboard creation
  • Data import/export
  • Data visualization
  • Deadline tracking
  • Disaster recovery
  • Document management
  • Drag & drop interface
  • Due date tracking
  • Email integration
  • Filtered views
  • Gantt charts
  • HTML5 technology
  • Help desk tracking
  • IT / software projects
  • Microsoft Outlook integration
  • Milestone tracking
  • Permission management
  • Planning tools
  • Portfolio management
  • Prioritizing
  • Process improvement
  • Product integration
  • Productivity reporting
  • Progress tracking
  • Project dashboard
  • Project management
  • Project planning
  • Project templates
  • Project time tracking
  • Project tracking
  • Project workflow
  • Projections
  • Real time data
  • Real time monitoring
  • Real time reporting
  • Real time updates
  • Reporting & statistics
  • Request routing
  • Role-based permissions
  • Search functionality
  • Secure data storage
  • Security & encryption
  • Storyboarding
  • Task management
  • Task planning
  • Task scheduling
  • Third party integration
  • Time & expense tracking
  • Time tracking by project
  • Timesheet management
  • Timesheets
  • Version control
  • Workflow management
View All Features

Benefits

• Work Management - Manage the complete lifecycle of work from idea generation all the way through to delivery. Coordinate efforts between teams using multiple work methodologies- Agile, Waterfall, mix- without disrupting collaboration or workflows. Allow people to manage work from anywhere with our tablet and mobile apps.

• Project Management - Creating and executing cross-departmental initiatives in Workfront is easy and intuitive. By automating workflows and standardizing processes, work managers can plan new work in minutes. Our suite of visualization tools lets each person customize the way they want to work- Agile, waterfall, or a mix. Our interactive Gantt chart, robust real-time reporting, and custom project dashboards give managers complete visibility into status, roadblocks, risks, and issues throughout the entire project.

• Portfolio and Program Management- Drive business initiatives forward by grouping projects into programs and portfolios. Create business cases to evaluate new work and automatically align all projects to the portfolio's objectives. Instantly see which projects your portfolio should work on, and track the progress and financials back to the portfolio's objectives.

• Task Management - Team members know the work they need to do and they have all of the information they need to complete their tasks. Collaboration, documents, details, and timelines are in one view so everyone can get their work done faster than ever.

• Issue Tracking - Every project has it's hiccups. Workfront tracks these detours with issues so you can compare your plan to the actual work. Each issue is attached to a project so all work remains in one place.

• Demand Management- Create custom request and intake forms so your teams get all the information they need to complete their work. Automatically route incoming requests to the right team so work can get started quickly. Set up scorecards to evaluate incoming work based on custom criteria. Requestors receive automatic updates on their work eliminating random status check emails.

• Resource Management - Use your most precious resource- your people- to their fullest capacity without burning them out. Use Artificial Intelligence to assign new work to the right people and level the workloads across the team. See the true capacity of your team and make sure you have enough people to complete the department's current and future work.

• Team Collaboration - Workfront orchestrates collaboration across teams, departments, and geolocations. With updates steaming in like a social media feed, people are notified of relevant actions and conversations happen in the context of projects and deliverables. With integrations to common productivity tools- email and chat, Workfront centralizes the conversations to everyone stays in the loop.

• Review and Approval- Work isn't finished until the ink dries on the final approval stamp. Workfront automates all approval processes getting feedback from the right people, in the right order. Gone are the days of missed versions, incorrect feedback, or paper signatures. Workfront makes sure people are reviewing the right version, and allows people to compare versions side-by-side for faster approvals.

• Reports & Dashboards - With more than 50 standard reports and unlimited configurable reports, Workfront provides executives, managers, and project teams with the information they require to make informed decisions. Learn where projects are steering off course, keep profitability in mind on client work, and track where your department is focused so leaders can make more strategic work decisions.

• Digital Content Hub - When content and workflows are disconnected people lose valuable time searching for information or operating with outdated information. Use Workfront Library to manage your work in progress content and share final deliverables with the right people.

• Product Integration - Workfront integrates seamlessly with all business-critical applications to automate workflows and surface insights about the true cost of work. With Workfront Fusion, you can connect Workfront to 150+ business applications. Our native integrations with Microsoft, Google, Salesforce, Jira, Slack, and Adobe allow people to work in familiar tools without requiring duplicate work. Our RESTapi lets you integrate with any solution to meet the needs of your business.

• Auditing & Governance - Providing a single place for all project information within Workfront give you an audit trail to authenticate compliance with corporate standards. Integrating cross-departmental collaboration, visibility and compliance eliminates the need for disparate, department-specific software, email, or other patchwork approaches.