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Odoo Pricing, Features, Reviews and Alternatives

Odoo product overview

Price starts from

$

20

/momonth
Per User

What is Odoo ?

Odoo is a customizable, open-source business applications suite which covers needs such as customer relationship management (CRM), sales, enterprise resource planning (ERP), project management, manufacturing, inventory management, point of sale (POS), accounting, and more. Odoo is designed to meet company needs regardless of size and budget, and can be installed on-premise or hosted in the cloud.

Key benefits of using Odoo

-Integration: Odoo offers fully integrated solutions that allow you to run your business more efficiently (all from one place).The communication within Odoo apps is seamless across departments allowing your team to avoid common problems (like having extra inventory sitting in your warehouse for months or connecting your sales to your accounting).

-Scalability: Grow your business, one app at the time. Add new apps/users as your company expands its business functions and needs. With Odoo sky is the limit. We work together with companies from all industries and sizes.

-Customization: Odoo is the only business software company that shares its full source code, allowing users to customize modules depending on their unique business needs. Take advantage of having an open source software and create the perfect software for your business.

-Easy-to-use: Odoo’s interface and apps were designed to be easy-to-use and don’t require technical knowledge. Multiple features throughout the software like intuitive dashboards and drag-and-drop menus easily help you manage complex business flows.

-Boost Efficiency: A suite of fully integrated business apps allows your company to run more smoothly and lean. Odoo helps you automate tedious and time-consuming processes so you can spend more time growing your business.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
FAQs/Forum
Phone Support

Training options

Live Online
Documentation
In Person
Webinars
Videos

Odoo pricing information

Value for money

4.1

/5

426

Price starts from

$

20

/momonth
Per User

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Odoo features

Functionality

4.1

/5

426
Total Features368 51 categories

Most valued features by users

Contact Management
API
Third Party Integrations
Activity Dashboard
Lead Management
CRM
Data Import/Export
Reporting/Analytics

Functionality contenders

Odoo users reviews

Overall rating

4.2

/5

426

Positive reviews

82%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.11/10
Rating distribution

5

4

3

2

1

193

158

44

12

19

Pros
It's great to work and develop on Odoo, it's impressive how fast odoo is growing. Maybe is good to create LTS release for big customer to have more than 3 year of support.

AR

Anonymous Reviewer

We are implementing the Odoo software and the customer service is amazing. Our team leader, she is extremely helpful and intelligent, asking all the right questions to serve our specific needs.

kb

kim b.

This is a great program for usage in terms of getting all aspects of your business together in terms of important platforms like inventories etc.

RS

Raj S.

Cons
Many errors in Multi Company, bad interface between electronic accounting from México and multicompany functionality. Hard to develop reports, the product need a similar as Crystal Reports from SAP.

AR

Anonymous Reviewer

Oh well, it can but then you suddenly need to pay their consultants to have it custom build for you. For everything they start saying you need to pay and pay and pay.

WP

Wim P.

The customer support is very bad and we are wasting a lot of time.

AR

Anonymous Reviewer

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Excellent ERP to manage your business operations

Reviewed 2 years ago

We used to use spreadsheets before switching to Odoo and the savings in time and effort, plus the accuracy of the information is the main value we receive. Particularly, the Recruitment module helps us to configure an Application Tracking System, and now, we have visibility over KPIs that before was not possible. The implementation of an extension of the CRM module allow us to customize easily the system to our needs too.

Pros

Odoo provides my company with all the modules needed to manage the business. It is easy to set up, intuitive and the modules are well integrated.

Cons

The Community edition provides a lot of built-in features, but since version 9, Odoo has been moving features from Community version to Enterprise, so I could see some of them, which I was using, unavailable in recent versions.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Buckle your seatbelt, it's going to be a bumpy ride!

Reviewed a year ago

The biggest hurdle was the initial implementation so this may be something you would need to prepare yourself for if deciding on choosing Odoo, unless of course you are happy to pay for the support packages offered by Odoo which we found to be very costly. Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME

Pros

Odoo is an extremely powerful software. We use the Manufacturing Module and the CRM Module prominently and these have both been brilliant tools that we are very happy with internally. The MRP is excellent at automating our manufacturing process whereby our production manager has only to add orders to the system while the system itself creates the PO's, calculates times and helps us to schedule our work. The CRM for the sales side is really easy to use and browse through and has a very good tagging feature allowing me (as sales director) to easily filter accounts and keep track of leads.

Cons

The initial implementation was painful to say the least.. We stated using Odoo way back in 2015 so this may have been due to our slow uptake of the software how ever I recall that once we signed up as paid users, there was very little support given to set up the system (unless we paid extra for the hourly support..). This was a big issue as we never had an easy way to contact someone for help with little configurations and therefore had to do most of the implementation ourselves. It took us over a year to get the system working properly

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Everything in this single platform

Reviewed 18 days ago
Pros

Sales, buying, stocks, finance, projects, and other essential activities are all integrated. As a result, if the consumer has a standard business flow, they may quickly begin using it. Modification is only necessary if the user's workflow differs from that of a typical organization. Odoo is a very versatile piece of software, and If configured correctly, it may become the business's brain.

Cons

At first, it may seem that too many functions are accessible, but this is not the case. To get things running in a fashion that mirrors your standard process, you'll need to do a lot of adjusting and customizing depending on the business structure and present processes. The pricing is affordable; however, the cost perusers can rise rapidly as additional modules are deployed.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An Odoo Defender Review

Reviewed 2 years ago

beside all the pros and cons. Odoo is just awesome, the overall experience i had with Odoo during the last 9 years is very positive.

Pros

The most interesting and brilliant thing about Odoo, is its framework and how easy we can develop using it. Also some apps are just easy to learn and well documented.

Cons

- Luck of technical and functional documentations ( functional is getting better faster than technical ). - Luck of automated migrations tools ( a pain for customers too ). - Odoo still doing big changes to its core apps, which makes all our modules obsolete very quickly. - Partnership model is very hard to keep the same label (eg. silver or gold) after a year or so, if you can't get more users.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Time for the Business

Reviewed 3 months ago

We like Odoo because it helps to the automation of our business giving us the opportunity, to concentrate our efforts on the core of our business and not in other aspects that are important but not the core

Pros

the best is that is easy to use even we can use all the features Odoo from a smartphone, so it is virtually designed to be used by any person of any age, we have a user of 75 years using it like he was born with this technology

Cons

it could be the accounting module that is a little bit tricky but once it is set up everything you can RUN everything smooth.

Odoo FAQs and common questions

Odoo has the following pricing plans:
Starting from: $20.00/month
Pricing model: Free, Open Source, Subscription
Free Trial: Available


Odoo has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Odoo supports the following languages:
Czech, English, Chinese (Simplified), Danish, Swedish, Finnish, Russian, French, Norwegian (Bokmal), Korean, Portuguese, Polish, Spanish, Indonesian, Japanese, Hungarian, Hebrew, Dutch, Chinese (Traditional), German, Thai, Arabic, Turkish, Ukrainian, Italian


Odoo supports the following devices:
Android, iPhone, iPad


Yes, Odoo has an API available for use.


Odoo integrates with the following applications:
Authorize.net, Adyen, Microsoft Outlook, Magento Commerce, PayPal, FedEx Ship Manager, Zapier, Google Docs, Stripe, Facebook, Instagram, Joomla


Odoo offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support

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