Odoo Pricing, Features, Reviews & Comparison of Alternatives

Odoo

Full Suite of Integrated Business Apps

4.22/5 (375 reviews)

Odoo overview

What is Odoo?

Odoo is a customizable, open-source business applications suite which covers needs such as customer relationship management (CRM), sales, enterprise resource planning (ERP), project management, manufacturing, inventory management, point of sale (POS), accounting, and more. Odoo is designed to meet company needs regardless of size and budget, and can be installed on-premise or hosted in the cloud.

Odoo's website apps allow users to build custom sites using a drag-and-drop editor. Calls to action, company blogs, customer portals, and other features can be added as required. The built-in SEO tool automatically optimizes websites and manages technical 301 redirects, Google schemas, page speeds, sitemaps, and more. The eCommerce app enables online selling through custom product pages and integrations with payment gateways and shipping carriers.

Odoo CRM allows sales teams to keep track of their top leads and opportunities. Users can personalize their sales cycle, take control of their statistics, forecasts and create marketing campaign automation to increase their sales performance. The subscriptions app lets users manage subscribers and setup recurring billing, and includes analysis tools designed to provide users with a clear overview of their business.

Odoo Accounting helps users to manage daily accounting easily with tools including bank synchronization, reconciliation, invoicing, expense management, and dynamic statements. Odoo Inventory enables warehouse managers to maximize inventory efficiency by reducing stock levels and avoiding stock-outs. Other operations apps cover timesheets, purchasing, projects, documents, and helpdesks.

Odoo offers human resource (HR) apps for managing recruitment, employees, vacation/leave, appraisals, and vehicle fleets. The suite also includes communication apps, electronic signature capture, marketing tools, manufacturing apps, a point of sale (POS), and more.
odoo.com

Pricing

Starting from
$20/month
Pricing options
Free
Subscription
Free trial
Open source
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, Arabic, Chinese (Simplified), Chinese (Traditional), Czech and 20 other languages, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Thai
Odoo screenshot: Odoo CRM dashboard screenshotMeet Odoo 13Odoo screenshot: Odoo Point of Sale (POS) products screenshotOdoo screenshot: Odoo Recruiting applications screenshotOdoo screenshot: Odoo Inventory overview screenshotOdoo screenshot: Odoo Project task board screenshotOdoo screenshot: Odoo Website themes screenshotOdoo screenshot: Odoo Accounting dashboard screenshotOdoo screenshot: Odoo's MPR screenshot Odoo screenshot: Odoo's interface

Odoo reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.1
  4.0
  3.7
Alián Rigñack Quevedo

Excellent ERP to manage your business operations

Used daily for 1-2 years
Reviewed 2020-02-25
Review Source: Capterra

We used to use spreadsheets before switching to Odoo and the savings in time and effort, plus the accuracy of the information is the main value we receive. Particularly, the Recruitment module helps us to configure an Application Tracking System, and now, we have visibility over KPIs that before was not possible. The implementation of an extension of the CRM module allow us to customize easily the system to our needs too.

Pros
Odoo provides my company with all the modules needed to manage the business. It is easy to set up, intuitive and the modules are well integrated.

Cons
The Community edition provides a lot of built-in features, but since version 9, Odoo has been moving features from Community version to Enterprise, so I could see some of them, which I was using, unavailable in recent versions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Wes Shank

Terrible Support Brings An Otherwise Stellar Product Down (Enterprise User)

Used daily for 1-2 years
Reviewed 2019-10-08
Review Source: Capterra

I love the software. It is awesome. Evaluate the software - it is excellent. I have been a software salesperson and I know software salespeople are prone to exaggerate. The Odoo sales team is an extraordinary group of deceivers. Support needs a systemic overhaul.

Pros
The elegance of the connectivity of the software. It is very obvious the design was incredibly well thought out. Any module being added, 3rd party or otherwise, usually has a seamless integration. The software is simply awesome.

Cons
The support is frankly shameful. They would do far better to publish out-dated documents and say that the software is not supported. Support does not answer questions, they stall, they deflect, and when that fails, they fall back on asking for an "Odoo only" version of the software to test the problem. You cannot operate Odoo without third party software and to attempt to extract third party software and somehow give them access to a version of the software they can test is ridiculous. They should, in those instances, just have the guts to say they're just not going to help you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Awais Idrees

ERP:Finance and Manufacturing on Odoo

Used daily for 6-12 months
Reviewed 2020-06-08
Review Source: Capterra

Good for SME, trade or ecommerce business, efective ERP not any bug found. Finance, planning,porecurement,inventory and manufacturing are integrated each ither aswell seprately installed.

Pros
Every module is available, wide range of available features, modules. Grsphics and web interface is awesome, installation is easier, customization can be made. Secure and remotely access, available in SAas and local server, even can be installed on your domain.

Cons
Customization is not easier, less controll on transaction data. Less controll on authorizations,roles. Management role is missing, can be slower or face bugs for large industry, some issues found in finance like credit limit cant be set.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Anonymous

The Untameable beast

Used daily for 2+ years
Reviewed 2019-03-15
Review Source: Capterra

Odoo has sped up our Manufacturing process a great deal and has certainly automated most of our processed from sales quotation to automated PO sending to suppliers. We are now able to manufacture 5 times what we used to without getting lost amidst paperwork and project references - the system is brilliant at organsing each process of the Manufacturing process which for a small company like us, was vital. On the downside, as the review name suggests, at times the system has been like an immense beast, impossible to tame. Often small issues we would have would uncover much larger ones that would then require development work to be done by Odoo themselves then incurring a large bill and not much of a solution either. The support from HQ was generally quite poor with most questions being answered with a bill to foot the cost or just plain 'I don't now' answers from supposed 'Odoo Experts'. The system works a treat for the most part, but it has taken us years to get close to a working solution and often have wondered whether all the individual work we have done to make it work were worth it. The daunting tasks like making edits to core aspects of the system can be likened to tiptoeing on egg shells next to a sleeping monster - break something, and all hell will break loose!

Pros
Odoo is extremely flexible for the most part. The Studio app was a great plus for our company as it allowed us to slightly tweak the in-built native apps provided by odoo in order to suit our needs On the purchasing app, we amended the default view so that we could see from the dashboard the status of all orders and whether they had been delivered or not. This saved a load of time for our logistics team in knowing which orders were late and which needed chasing up with our suppliers.

Cons
Odoo is a beast. The system is so versatile that sometimes, just clicking on the 'view code' option is enough to make your eyes water. Coming from a not very web-dev-savvy background, I was often left rather disgruntled by the number of times I couldn't do edits myself as they required some manipulation of core coding or python code.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Mudssar Adrees

Pro vs Cons of Business with Odoo

Used daily for 2+ years
Reviewed 2020-05-12
Review Source: Capterra

Overall its good for SM businesses, very effective where you have your own devolpment team. Mostly every business/erp aspect is available.

Pros
Easy to install, every module functionalities available, wide support on google, its good for SMEs, sufficient feature to track and control finance,inventroy,sale and purchase. stratigic,tactic and operation roles are aded in features, you can formulate your busiess needs accordingly.

Cons
Customization is not easy, even less active on github, its not so speedy, modules are integerated mixed with local and internet, it should be either local or inenet, price is higher,customization is also costly due to limited support/devolpment documentation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Odoo pricing

Starting from
$20/month
Pricing options
Free
Subscription
Free trial
Open source
View Pricing Plans

-Odoo Community edition is available for free.

-Odoo Enterprise edition costs $20/user/month (annual billing) or $25/user/month (monthly billing), and apps can be added individually to fulfill your custom needs.

Odoo features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
CRM Integration
Collaboration Tools
Contact Database
Contact Management
Customizable Templates
Data Import/Export
Email Integration
Lead Capture
Lead Management
Real Time Data
Reporting & Statistics
Sales Analytics
Sales Reporting
Search Functionality
Third Party Integration
Workflow Management

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Odoo

Key features of Odoo

  • 360 degree feedback
  • @mentions
  • A/B testing
  • ACH payment processing
  • API
  • Absence management
  • Access control
  • Account reconciliation
  • Accounting Integration
  • Accounting management
  • Action item tracking
  • Action management
  • Action planning
  • Active Directory integration
  • Activity dashboard
  • Activity management
  • Activity tracking
  • Actual costing
  • Agile development
  • Alerts / escalation
  • Applicant tracking
  • Applicant workflow
  • Application integration
  • Applications management
  • Appointment management
  • Appraisal history
  • Approval process control
  • Archiving & retention
  • Assessment management
  • Asset management
  • Attendance management
  • Audit trail
  • Auditing
  • Authentication
  • Automated billing
  • Automated expense input
  • Automated sales
  • Automatic backup
  • Automatic customer notices
  • Automatic lead distribution
  • Automatic notifications
  • Availability indicator
  • Avatars
  • Balance sheet
  • Bank reconciliation
  • Barcode printing
  • Barcode scanning
  • Barcode support
  • Batch processing
  • Bid management
  • Bill of material analysis
  • Billable hours tracking
  • Billing & invoicing
  • Bills of material
  • Boolean search
  • CRM integrations
  • Canned responses
  • Click-through tracking
  • Collaboration tools
  • Contact management
  • Cost tracking
  • Currency conversion
  • Custom charts
  • Custom development
  • Custom fields
  • Custom forms
  • Custom landing pages
  • Customer management
  • Dashboard creation
  • Data import/export
  • Email templates
  • Gantt charts
  • Human Resources
  • Instant messaging
  • Lead assignment
  • Lead distribution
  • Lead generation
  • Lead management
  • Lead scoring
  • Meeting management
  • Opportunity management
  • Performance reports
  • Pipeline management
  • Pipeline reports
  • Quote management
  • RFID scanning
  • Real-time analytics
  • Real-time data
  • Real-time reporting
  • Sales forecasting
  • Sales tracking
  • Summary reports
  • Task scheduling
  • Team chat
  • Third party integration
  • User activity monitoring
View All Features

Benefits

-Integration: Odoo offers fully integrated solutions that allow you to run your business more efficiently (all from one place).The communication within Odoo apps is seamless across departments allowing your team to avoid common problems (like having extra inventory sitting in your warehouse for months or connecting your sales to your accounting).

-Scalability: Grow your business, one app at the time. Add new apps/users as your company expands its business functions and needs. With Odoo sky is the limit. We work together with companies from all industries and sizes.

-Customization: Odoo is the only business software company that shares its full source code, allowing users to customize modules depending on their unique business needs. Take advantage of having an open source software and create the perfect software for your business.

-Easy-to-use: Odoo’s interface and apps were designed to be easy-to-use and don’t require technical knowledge. Multiple features throughout the software like intuitive dashboards and drag-and-drop menus easily help you manage complex business flows.

-Boost Efficiency: A suite of fully integrated business apps allows your company to run more smoothly and lean. Odoo helps you automate tedious and time-consuming processes so you can spend more time growing your business.