Odoo Pricing, Features, Reviews & Comparison of Alternatives

Odoo

Full Suite of Integrated Business Apps

4.23/5 (369 reviews)

Odoo overview

What is Odoo?

Odoo is a customizable, open-source business applications suite which covers needs such as customer relationship management (CRM), sales, enterprise resource planning (ERP), project management, manufacturing, inventory management, point of sale (POS), accounting, and more. Odoo is designed to meet company needs regardless of size and budget, and can be installed on-premise or hosted in the cloud.

Odoo's website apps allow users to build custom sites using a drag-and-drop editor. Calls to action, company blogs, customer portals, and other features can be added as required. The built-in SEO tool automatically optimizes websites and manages technical 301 redirects, Google schemas, page speeds, sitemaps, and more. The eCommerce app enables online selling through custom product pages and integrations with payment gateways and shipping carriers.

Odoo CRM allows sales teams to keep track of their top leads and opportunities. Users can personalize their sales cycle, take control of their statistics, forecasts and create marketing campaign automation to increase their sales performance. The subscriptions app lets users manage subscribers and setup recurring billing, and includes analysis tools designed to provide users with a clear overview of their business.

Odoo Accounting helps users to manage daily accounting easily with tools including bank synchronization, reconciliation, invoicing, expense management, and dynamic statements. Odoo Inventory enables warehouse managers to maximize inventory efficiency by reducing stock levels and avoiding stock-outs. Other operations apps cover timesheets, purchasing, projects, documents, and helpdesks.

Odoo offers human resource (HR) apps for managing recruitment, employees, vacation/leave, appraisals, and vehicle fleets. The suite also includes communication apps, electronic signature capture, marketing tools, manufacturing apps, a point of sale (POS), and more.
www.odoo.com

Pricing

Starting from
$20/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Arabic, Chinese (Simplified), Chinese (Traditional), Czech and 20 other languages, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian
Odoo screenshot: Odoo's interfaceMeet Odoo 13Odoo screenshot: Odoo CRM dashboard screenshotOdoo screenshot: Odoo Point of Sale (POS) products screenshotOdoo screenshot: Odoo's MPR screenshot Odoo screenshot: Odoo Accounting dashboard screenshotOdoo screenshot: Odoo Recruiting applications screenshotOdoo screenshot: Odoo Inventory overview screenshotOdoo screenshot: Odoo Project task board screenshotOdoo screenshot: Odoo Website themes screenshot

Odoo reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.1
  4.1
  3.7
Alián Rigñack Quevedo

Excellent ERP to manage your business operations

Used daily for 1-2 years
Reviewed 2020-02-25
Review Source: Capterra

We used to use spreadsheets before switching to Odoo and the savings in time and effort, plus the accuracy of the information is the main value we receive. Particularly, the Recruitment module helps us to configure an Application Tracking System, and now, we have visibility over KPIs that before was not possible. The implementation of an extension of the CRM module allow us to customize easily the system to our needs too.

Pros
Odoo provides my company with all the modules needed to manage the business. It is easy to set up, intuitive and the modules are well integrated.

Cons
The Community edition provides a lot of built-in features, but since version 9, Odoo has been moving features from Community version to Enterprise, so I could see some of them, which I was using, unavailable in recent versions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Wes Shank

Terrible Support Brings An Otherwise Stellar Product Down (Enterprise User)

Used daily for 1-2 years
Reviewed 2019-10-08
Review Source: Capterra

I love the software. It is awesome. Evaluate the software - it is excellent. I have been a software salesperson and I know software salespeople are prone to exaggerate. The Odoo sales team is an extraordinary group of deceivers. Support needs a systemic overhaul.

Pros
The elegance of the connectivity of the software. It is very obvious the design was incredibly well thought out. Any module being added, 3rd party or otherwise, usually has a seamless integration. The software is simply awesome.

Cons
The support is frankly shameful. They would do far better to publish out-dated documents and say that the software is not supported. Support does not answer questions, they stall, they deflect, and when that fails, they fall back on asking for an "Odoo only" version of the software to test the problem. You cannot operate Odoo without third party software and to attempt to extract third party software and somehow give them access to a version of the software they can test is ridiculous. They should, in those instances, just have the guts to say they're just not going to help you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Mudssar Adrees

Pro vs Cons of Business with Odoo

Used daily for 2+ years
Reviewed 2020-05-12
Review Source: Capterra

Overall its good for SM businesses, very effective where you have your own devolpment team. Mostly every business/erp aspect is available.

Pros
Easy to install, every module functionalities available, wide support on google, its good for SMEs, sufficient feature to track and control finance,inventroy,sale and purchase. stratigic,tactic and operation roles are aded in features, you can formulate your busiess needs accordingly.

Cons
Customization is not easy, even less active on github, its not so speedy, modules are integerated mixed with local and internet, it should be either local or inenet, price is higher,customization is also costly due to limited support/devolpment documentation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Youness MAAFI

An Odoo Defender Review

Used daily for 2+ years
Reviewed 2019-08-01
Review Source: Capterra

beside all the pros and cons. Odoo is just awesome, the overall experience i had with Odoo during the last 9 years is very positive.

Pros
The most interesting and brilliant thing about Odoo, is its framework and how easy we can develop using it. Also some apps are just easy to learn and well documented.

Cons
- Luck of technical and functional documentations ( functional is getting better faster than technical ). - Luck of automated migrations tools ( a pain for customers too ). - Odoo still doing big changes to its core apps, which makes all our modules obsolete very quickly. - Partnership model is very hard to keep the same label (eg. silver or gold) after a year or so, if you can't get more users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Aymeric Fournier

All inone

Used daily for 2+ years
Reviewed 2020-04-30
Review Source: Capterra

Great usability, plenty of apps, opensource

Pros
The fact that all the apps are natively integrated is a great asset

Cons
If on premice with many specific development it’s not easy to handle major updates

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Odoo pricing

Starting from
$20/month
Pricing options
Free
Free trial
Open source
Subscription
View Pricing Plans

-Odoo Community edition is available for free.

-Odoo Enterprise edition costs $20/user/month (annual billing) or $25/user/month (monthly billing), and apps can be added individually to fulfill your custom needs.

Odoo features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
CRM Integration
Collaboration Tools
Contact Database
Contact Management
Customizable Templates
Data Import/Export
Email Integration
Lead Capture
Lead Management
Real Time Data
Reporting & Statistics
Sales Analytics
Sales Reporting
Search Functionality
Third Party Integration
Workflow Management

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Odoo

Key features of Odoo

  • 360 degree feedback
  • @mentions
  • A/B testing
  • ACH payment processing
  • API
  • Absence management
  • Access control
  • Account reconciliation
  • Accounting Integration
  • Accounting management
  • Action item tracking
  • Action management
  • Action planning
  • Active Directory integration
  • Activity dashboard
  • Activity management
  • Activity tracking
  • Actual costing
  • Agile development
  • Alerts / escalation
  • Applicant tracking
  • Applicant workflow
  • Application integration
  • Applications management
  • Appointment management
  • Appraisal history
  • Approval process control
  • Archiving & retention
  • Assessment management
  • Asset management
  • Attendance management
  • Audit trail
  • Auditing
  • Authentication
  • Automated billing
  • Automated expense input
  • Automated sales
  • Automatic backup
  • Automatic customer notices
  • Automatic lead distribution
  • Automatic notifications
  • Availability indicator
  • Avatars
  • Balance sheet
  • Bank reconciliation
  • Barcode printing
  • Barcode scanning
  • Barcode support
  • Batch processing
  • Bid management
  • Bill of material analysis
  • Billable hours tracking
  • Billing & invoicing
  • Bills of material
  • Boolean search
  • CRM integrations
  • Canned responses
  • Click-through tracking
  • Collaboration tools
  • Contact management
  • Cost tracking
  • Currency conversion
  • Custom charts
  • Custom development
  • Custom fields
  • Custom forms
  • Custom landing pages
  • Customer management
  • Dashboard creation
  • Data import/export
  • Email templates
  • Gantt charts
  • Human Resources
  • Instant messaging
  • Lead assignment
  • Lead distribution
  • Lead generation
  • Lead management
  • Lead scoring
  • Meeting management
  • Opportunity management
  • Performance reports
  • Pipeline management
  • Pipeline reports
  • Quote management
  • RFID scanning
  • Real-time analytics
  • Real-time data
  • Real-time reporting
  • Sales forecasting
  • Sales tracking
  • Summary reports
  • Task scheduling
  • Team chat
  • Third party integration
  • User activity monitoring
View All Features

Benefits

-Integration: Odoo offers fully integrated solutions that allow you to run your business more efficiently (all from one place).The communication within Odoo apps is seamless across departments allowing your team to avoid common problems (like having extra inventory sitting in your warehouse for months or connecting your sales to your accounting).

-Scalability: Grow your business, one app at the time. Add new apps/users as your company expands its business functions and needs. With Odoo sky is the limit. We work together with companies from all industries and sizes.

-Customization: Odoo is the only business software company that shares its full source code, allowing users to customize modules depending on their unique business needs. Take advantage of having an open source software and create the perfect software for your business.

-Easy-to-use: Odoo’s interface and apps were designed to be easy-to-use and don’t require technical knowledge. Multiple features throughout the software like intuitive dashboards and drag-and-drop menus easily help you manage complex business flows.

-Boost Efficiency: A suite of fully integrated business apps allows your company to run more smoothly and lean. Odoo helps you automate tedious and time-consuming processes so you can spend more time growing your business.